I've been going to EDI for a couple years (since we moved to the Lake in the Hills / Algonquin…read morearea. I've always been impressed with their service. This last time, we had a dead battery in our Honda Fit. We were able to schedule on Friday for Monday service, and the car was done right on time. EDI makes thins easy for us. They're moderately priced based on research I've done and prior experience. Pat is very knowledgeable. Highly recommend this place!

Pat and Wendy's business is an asset to the community. They care about doing quality work and take…read moretime to review the work both before and after the job.

I just moved to the area and was looking for a local dependable shop. These guys fit the bill. And…read moreI am happy with the oil change, rotor change etc that they did. Even the brake line was leaking in my case. Pretty happy so far.

We found this gem of a business after recommendation on social media and have been very happy with…read moretheir services. Finding a mechanic that can be trusted is truly the proverbial needle in a haystack.

WOW!! If I could give Top Notch Automotive in Crystal Lake 10 stars, I absolutely would!…read moreI am always nervous when taking my car in for service because, like so many people, I worry about being taken advantage of or paying for things I don't really need. From the moment I walked through their doors until the moment I left, my experience was nothing short of AMAZING! They took the time to explain exactly what my car needed, were honest and straightforward, and never made me feel pressured to have anything done that day. That kind of honesty and respect means EVERYTHING to me! And then there is ANISH!! THIS MAN IS A KEEPER!! What a genuinely wonderful human being! He made me feel comfortable, respected, and completely at ease. I felt like I was in good hands, and that is not something I take for granted when it comes to car repairs. The entire experience was exceptional, and I honestly cannot put into words how wonderful these people are. It is such a relief to find an automotive shop where you feel you can trust the people taking care of you and your car. If you are like me and get nervous about going to an auto repair shop, PLEASE give Top Notch Automotive a try. They have earned my trust, my gratitude, and my recommendation without hesitation. Anish, you are truly a gem, and Top Notch Automotive is lucky to have you! Thank you for making what is usually a stressful experience such a positive one. You guys are TOP NOTCH in every sense of the word!! I will absolutely be back!

I got an oil change and tire rotation done today. Owen is running an amazing business with warm,…read morefriendly, and informative staff members. The process was extremely streamlined and straightforward. While I waited I received a text with my inspection report that included photos of each item inspected. I especially felt at ease because the atmosphere was welcoming, which is important to me. Overall a great experience and I would recommend this business to anyone. The waiting area is stocked with goodies and treats and fresh flowers. The attention to detail is appreciated!

I got my engine and about 60 HP back! I have a Lincoln LS…read more2005 V8 with 150K miles that I take very good care of. With those miles it was having normal (and some abnormal) aging issues: Dual temp heater control issues. Oil leaking from the valve covers onto the plug boots, turning them to mush. Carbon build up. Intake air leaks causing rough idling. Jimmy took his time and talents and fixed it all. He wouldn't let it leave the shop until it was right. It wasn't cheap but it was very fair and much, much less than a dealer. I've worked on cars and engines and I know what this kind of dedication takes. These are the kind of people you need taking care of your car.

Went for a routine oil change, mechanic damaged my vehicle leading to it leaking oil right after. I…read morewent back, confronted the mechanic, he was very uninterested and rude as I calmy explained the issue. He looked at the car, said he fixed it, but it is still leaking oil. Do not go here. would not recommend

I highly recommend Cassidy Tire and service for honest and reputable mechanics. Michael Bailey…read morewent above and beyond with his amazing customer service. I was getting a car ready for my son who is a new driver. He ensured that the car was thoroughly checked over and was genuinely concerned about our safety. It is no wonder that this family owned business has been around for decades due to their integrity and altruistic customer service. I will definitely return for all of our vehicle needs.

ZERO STARS, BEWARE!!! If you want your car to get extremely messed up then take it to Cassidy…read moretires. I have been a loyal customer for 8 years, i had a family member who was a mechanic for years and just recently moved away, and he would always use Cassidy and always recommend the place for me for tire issues. I got a new car about a year ago so it had been some time since I've been to the shop. i took it in last week for a simple tire rotation and balance something that would have costed me just under $100 has turned into a literally nightmare and costing me hundreds. Cassidy tires stripped my lugnut and claimed to me that the car came in that way, well that doesn't make any sense considering we were able to take the tire off by hand the night before and now the next day it's stripped and can't come off? Weird. Took it to another shop which confirmed with us that it seems like Cassidy put the impact gun on too aggressively and it stripped the lugnut... now i wouldn't have an issue if Cassidy would take responsibility for the issue but they refuse to, they want to charge us $175 an hour to fix a lugnut that they messed up... i am really not one to bash a place or leave a negative review but Cassidy tire has made my entire week and last week a living hell considering i had to get a rental car now because im in an out of town wedding this weekend. my car will need well over a hundreds of dollars in repairs to fix Cassidy's mistake, when they easily could have let me know they stripped it and taken responsibility. If you take your car here, enter at your own risk and just know that if they make a mistake they will not fix it. I also wanted to say that this shop is under new management and it's no good. I know for a fact if it was the same old store manager that I've always dealt he would have made it right and fixed the mistake that day. I'm extremely frustrated, upset and stressed from this large financial burden all caused from Cassidy tire.

A love letter to my Mechanics! Wayne, Steve, and last but not DEFINITELY not least, Lloyd. They…read moreare patient and friendly, yet professional. They don't treat me like a "girl", by overpricing a repair or trying to tell me I need more done on my car than it actually needs. They are also not afraid to let me know when I need to go somewhere for something that needs a specialist. I get to talk cars, they remember what is happening in my life in between appointments. To me they are more like family. Thank you for having "The Best" staff in those three individuals at my only Firestone location.

I had a flat tire, needed a replacement. He helped me out quickly, explained my options, pricing, &…read morewas very helpful! Great to talk to, wasn't a long wait.

It's fine, but the lack of weekend service hours and no loaner cars is a bummer. Plus I feel like…read morethey suggest optional service repairs I don't REALLY desperately need done. The 15% off on service from Costco keeps me loyal, though.

I'm honestly getting sick and tired of companies charging a 3% surcharge for purchases made with a…read morecredit card... especially when they suggest that I can "save 3%" by using a debit card. I've been a customer here for almost a decade, but I am FIRMLY committed to no longer doing business with anywhere that charges this 3% fee instead of simply including it in their prices. Also, the 3% surcharge is not mentioned anywhere on the written estimate I was given, and wasn't point out until after the work was done and I was about to pay. Then, after I indicated that I wasn't happy, I was told by the guys working the desk that EVERY shop in the area is doing this. So I decided to call, and after 5 shops that are all within 1 mile of this shop, literally NONE of them are doing this. Don't get me wrong. I like the guys at Douglas. But Even more than that, I really don't like being lied to. I won't be going back.

As you can see I don't normally review anything but restaurants and food, but this place is really…read moreexceptional! I've known Chris since my "previous life" as a photographer and photography studio owner. We had met at a networking event and hit it off and I've been using him now exclusively for the last 6+ years. They are not going to over charge you or charge you for things you don't need. From the time you arrive you are treated like an old friend. One simple word to describe CARSS--INTEGRITY! Just look at the other reviews... This is the ONLY place EVER that I have seen 5 stars on all reviews. They truly are: "Driven To Keep You Driving." Happy Motoring! --Chef JB

DO NOT COME HERE! They are dishonest, refuse to accept fault after they break things while working…read moreon a car. My car has been at that shop for almost three months. We are furious with the service here. The lack of communication is just disrespectful. They will over charge you and use crappy parts. My car ran before I took it here now it can't even drive and they only made it unsafe for the road. They installed a radiator and broke the fan. Disconnected the PCV valve which caused the car not to be able to even run. Make claims about other shops being really bad and dishonest. Update: We got the car back with scratches on the driver door and back end and missing a bolt from the air box. I REPEAT NEVER BRING YOUR CAR HERE!!!