Friend and I were traveling East to Arizona. While friend was driving, she backed over a bump in a…read moreside road and the bottom of the car made a thumping sound. Since it's an suv, it didn't think much of it or worry. Fortunately, we decided we needed to stop for breakfast and as we came out to the car, my friend noticed a shadow reflection from beneath the vehicle. The whole bottom covering on the car had dropped down and was very close to the road! I decided we needed to find the nearest Nissan dealer. Got lost trying to find the Nissan dealership, and accidentally stumbled across this side street where all the businesses had wrought iron gates and fences around them. A little intimidating if you come from small town USA. We were in the process of turning around and getting back on the freeway, when I suddenly changed my mind and decided to give an auto repair business that we had just driven by, a shot. Little did we know that the bottom piece under the vehicle was already dragging onto the street! We couldn't hear it. So we pulled past the iron fences and gates, to this mechanic who also sells tires. As we drove in, the owner motioned for us to come on into the bay. We thought that was surprising, since they seemed very busy. Apparently, he could hear the scraping of the bottom of the car, as we drove in to his parking lot! Very bad situation that we had no idea was taking place with the condition of the vehicle. Fast forward 10 minutes, and the guys at this repair shop had re-attached this large plastic cover onto the bottom of my Nissan SUV and we were on our way. $30. Amazing. Honest, responsive, very pleasant and easy to deal with. This place was a Godsend for two women traveling alone in a vehicle that, had it continued up the freeway, could have caused a serious accident either to ourselves or to others with the loose piece that was scraping on the highway and about to drop off! Many thanks and much appreciation to this business and its owner!

My husband took our RV in to align and rotate tires. They replaced all the worn out parts like ball…read morejoints and steering parts. Afterward, we had trouble with it pulling to the right so we took it back the next day and found that the after market steering stabilizer we'd put in years ago was not working correctly. We hadn't noticed it before because it was so lose, but once it was tightened and aligned, we could tell and so could they. They they fixed it, no charge, and now it drives like a dream! We're taking it on a cross country road trip and who knows if that steering stabilizer would have faulted out during the trip. Now, no worries. They were awesome! Highly recommended!

My family and I were stranded and AAA called Swink's Towing and they arrived right away! Excellent…read moreservice and their driver Moises was a delight!

Wow, they valley me for clarification where my car was, when I told them I was on the side of the…read morefreeway they made me a priority and got there in 15 mins instead of 45. It was so nice of them, I really felt taken care of

Top notch service! Martin was fantastic! Got right out to me and then followed me to gas station to…read moremake sure my car would start again. Exceptional service and can't thank you enough!! 10/10 stars hands down!

Triple A assigned me to them for my towing, car broke down and needed a tow 50 miles. At first due…read moreto all the emergency calls, it was a hassle at first with them being so busy. But everything was figured out and the lady on the phone was very friendly and communicated everything to me. The tow truck driver was professional and let me know when the car would arrive, but planned to take it sooner. He was able to drop it off a few hours sooner, than expected.

I can't recommend Simi Oil Changers enough! Paul and Ryan went above and beyond with the customer…read moreservice. they were friendly, professional, honest, and made the entire experience quick and hassle-free. It's hard to find people who genuinely care about their customers these days, but Paul definitely does. He took the time to answer my questions, never tried to upsell me on things I didn't need, and made sure everything was done right. The whole team was efficient, and I was back on the road in no time. If you're looking for a trustworthy place to get your oil changed, ask for Paul. He's the reason I'll keep coming back. Thanks again for the outstanding service!

This is the second time I waited over 30 minutes in line for an oil change, once it was my turn…read morethey tell me they are out of my filter and u can go buy one and comeback or go to another location. This is BS, imagine a place that specializes in oil changes has limited stock. It's not like I drive a super unique car.

Fantastic experience. We buy cars pretty regularly for our business and it seems dealers with good…read morecustomer service are far and few between these days. I have been lucky enough to work with Gary from Simi Valley Chevy who has been fantastic on our past few purchases. As a business owner, all I am looking for when buying new cars is somebody that can understand my needs and value an ongoing relationship. The team at Simi Valley Chevy has been transparent, welcoming, and offered great pricing on the 3 cars we have got from them. 10/10 experience. Would happily recommend them to anybody in the future and thrilled to continue buying cars from them.

SCAM ALERT -I was probably one of the easiest sales on the month for them and they fumbled…read moreeverything. The customer service was horrible, the salesmen were just going over what they rehearse and the sale manager is a joke. I walked in and said "i want to buy the Used 2016 subaru wrx, ive owned one before, i built it into a racecar with an added 150hp, in which, i did 80% of the work myself. I dont care whats wrong with the vehicle, ill buy it today, right now if the numbers line up" The first sales man kept pressing me to look at the car... "but have you seen this one?" After telling him i wanted to speak to someone higher up cuz i dont need to be sold on something im set on buying, the second salesman, Jose, says​ "the price is firm". I talk to the financial manager and he gives me excatly the numbers i wanted. Was easy money. The financial manager, Sergio had the sale, but i walked away to come back the next day with a mechanic because that seemed to easy for me to talk them down thousands. We popped the hood and that dealership is straight liars, saying the car is "certified". I was gonna purchase it before i even popped the hood. After looking under the hood, battery was leaking acid on the fire wall with massive corrosionon the terminals, oil leaks in 3 different major spots, radiator replaced, strut mounts are blown out, had a cobb accessport previously installed which alters the ECU program, and so much more. Basically, This car was beat to the last inch of its working life.... and the sales manager said it was certified by their mechanic. Im telling you right now, they are ripping you off and selling bad vehicles. I made a video out of all the problems. I still want to buy the car with the problems but im not out of spite for the staff. Furthermore, I talked to the sales manager and explained my frustrations and he laughed at me and said, "sounds like we like the car more than you do," after they had already ran my credit to buy the vehicle and everything. Im looking to buy a corvette also, i was just looking at the WRX to drive back and fourth to work. But they lost the easiest sale on that WRX and a future sale on the Corvette. Thousand Oak Chevrolet took car of me. I love my new corvette also. Dicks.

Everything was great !! No pressure, polite and courteous. Excellent follow up !!!!…read more Still loving my Tacoma on my one year anniversary

Talk about a deal!! A huge thank you to Felix for making this happen. We walked away with a brand…read morenew Tacoma. Highly recommend.

I just purchased a new truck from the dealership and needed it delivered out of state. This team…read morequick and helpful. Overall it was a great experience and they communicated with me throughout the process. I don't have to use this type of service often, but if I do again, I will for sure be calling these guys for help.

Collected a large deposit and now just before the scheduled move they have ghosted me and the phone…read morenumber is disconnected

I'm essentially copying and pasting my review of Van Nuys Alfa Romeo, since it's the same business…read more Just want to make sure the people there know I appreciated their help over these past few days: Besides the cost, inconvenience and worry that come with car repair, there's almost always something unpleasant about going to a repair shop, especially a dealer. But my experience here was effortless and extremely pleasant. From the first phone I made to when I left with the car looking better than new, I was impressed with the professionalism here. Carlos Ortiz was wonderful, and everyone else I spoke to on the phone or met with in person was also very polite and helpful. My impression is that people at Van Nuys Fiat Alfa Romeo Maserati (Do I have the names in the right order?) are happy. Everyone I encountered there clearly respects their work and their customers. I will be back.

I bought a Certified Pre-owned 2020 Giulia in 2023 that was a LEMON! I made at least 10-15 service…read morevisits due to the dangerous, electrical, and recurring issues. Also, there were noticeable paint issues that attempted to cover up body damage which was never disclosed to me, and had to be fought over for months for any redress. The salesperson at the time was aggressive, unprofessional, and was gone soon after my purchase. One unforgettable response I heard from the management for service/parts regarding one of the many electrical issues that deactivated my gear shifter while driving on the freeway (and 1 other time), killed my battery 2 or 3x, and overheated my vehicle causing coolant to burst all over the engine bay was "the car's computer doesn't show any history of the issue you're mentioning, and there is no check engine light on, so there's nothing we can do." This car was completely under certified pre-owned warranty with additionally purchased coverage that would could have covered any major issue. I bought the car with 28k miles and surrendered it (after litigation) with 40k in total after 3 years (11k miles from me). Good luck!