Never have to wait , staff is very helpful and friendly. I would recommend this location 10/10 service.

They did a great job installing my dashcam for me. The wires are well hidden and the placement ensured that I wouldn't lose any visibility while driving. 100% worth the cost over trying to install it myself. Overall they did an excellent job while being friendly and fast. read more

0/5 JEREMY IS A SCAMMER. I would rate lower if i could. Jeremy is a con artist. i paid 200 to get my noise cancellation mics disabled and jeremy charged me and told me the issue was fixed but he actuslly just turned my amp down and the jssue was still there. he then said it might be a line output converter and charged another $170.64 and promised it was fixed again. it wasnt. this whole time his communication was super poor and i came in twice a day for almost a week waiting for him to fix the problem he said he has already. i told him im disputing the charges and he asked for a 5th chance to try something else and he promised 100% its fixed and he was in the car with me when i turned the bass knob up and the problem was still there and he was acting like he didn't know. he brought it back into the shop and gave it a temporary fix and told me it was fixed. which is was until i got home. i had a check engine light and the problem was there. ive been messaging once a day for a little over a week now and they have not responded. DO NOT COME HERE JEREMY IS A SCAMMER AND WILL LOOK YOU IN THE FACE WITH A SMILE AS HE TAKES YOUR MONEY FOR WORK HE DIDNT DO read more

Had the WORST experience with Patrick the manager & Devon the sales guy. Brought in a vehicle to have alarm looked at. They came back stating its not fixable and they had a $900 option. I brought it to another place & fixed it in 5mins by replacing battery to faub. Car toys charged me $160 and unwilling to take responsibility. Unfortunately this was not the only bad experience with them. Lots of other options for stereos, alarms, detailing & windows tinting. Other places with better service & pricing. read more

John was a very friendly gentleman! His doing amazing! Everyone is so friendly!! Very quick & amazing job!

Quick service. Knowledge staff. I came in with a receiver that wasn't picking up phone calls, and they had it diagnosed and repaired in literally five minutes. read more

These guys finished a car stereo install that I ran into trouble with. They were totally professional., didn't give me a hard time, and I was out the door under an hour. If you're looking for professional service, these are the guys to go to. read more

Car Toys - FJ Cruiser stereo replacement, clean install https://a.co/d/1XSuhlr - Car Stereo Installation Near Me - Aurora, Colorado

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Love the people here they are always so helpful and have a lot of experience about sound systems and making sure you don't get anything wrong shout out to the manager for also hooking me up read more

Well the stereo system they put in develop intermittent problems very shortly after the installation I took it back to the car toys in Aurora Colorado four times and since they couldn't reproduce the problem They didn't fix it so eventually it went out of warranty and I got stuck with it. The timing job I got done they subcontracted out and was excellent work I'm down in Tucson now so that really comes in handy with The Sun. I just redid the whole thing fairly recently since I got that other system put in and during COVID. Now I have a much more powerful subwoofer in the truck connected to a 1500 watt amp and then I had four speakers replaced in the interior two deck speakers and the two front speakers and the guy who did it for me here in Tucson through in two extra speakers at no cost to me since the car came with spots for six although it only had four. And the interior speakers are running through a 1200 watt amp. And it's odd because that intermittent problem that car toys could not figure out to four times I took it back in there his new guy down here he noticed it right away most likely a faulty speaker. read more

Went in because i had some wiring issues and i was met with Jim who was very helpful!

Location is not matching the CarToys stated return policy, instead is a subsidiary of CarToys which has a 'no return' policy that is not stated and not communicated to customers. read more

These gentlemen did very well with the installation in two of my vehicles. They enhanced the sound quality a great deal and answered any questions I may have had where I could understand the process. They were nice and was able to get my vehicles in right away and get the job done fast. Shot out to Louis, Kirby, Dave, and anyone else who contributed to making my vehicles sound amazing. read more

For a business that depends on customers, you should help with the customer's. My last visit I walked around for 15 minutes nobody helped me but they were behind the counter talking to one another. Sorry I will go to other locations read more

Not sure how they only have two stars... I've been to the Mississippi location several times & these guys always take care of me! I've been here for multiple cars & will continue to shop at this location! I thank the whole team!!! 5 Stars from me guys!!! read more

I have to say how happy I am with the service I received at this location. I went in without an appointment to see about getting a remote start put in my older vehicle. Cosmo (asst. manager) was most helpful and Dave (technician) got me right in and actually had the remote start put in a full hour and a half earlier than was estimated. These guys are great and I would definitely recommend this store (will be going back myself in the near future). read more

Horrible detail service after years at the Park Meadows location. I picked up my car to look at the backseat barely being touched. read more

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Have been here numerous times, always helped when I walk in even when I'm not spending! Went in there twice looking for fuses and patt gave me one for free. Excellent customer service when it comes to questions. read more

*DONT COME HERE* took my mother's Jeep Compass where to replace the OEM media screen. $1,500 later after they installed a new media screen there was a cord hanging out to the side, FM radio never worked, we went back to ask them to fix these issues, they said they would. After having to reschedule twice they refused to fix anything there after. Once they make the sale they don't care about you anymore. read more

I have had a new stereo and a remote start installed by this facility and the one in Parker and both have cost me hundreds of dollars in repairs! They will always deny they are the cause and offer to fix it for a fee! I had them install the Clifford remote starter and after replacing my battery 3 times and taking to the dealership I found the problem is the install of the Clifford remote start and they would remove it for a fee! Do not use Cartoys! There installers do not know what they are doing! read more

Andy did a great job tuning my VX800/8i! He listened to my needs and did a great job. He even fixed my remote start key fob for me and I didn't even ask. read more

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The quality of work you get from this place is so damn BAD!!!!! It's honestly unreal how bad they are!! They give you lifetime warranty on the work cause the work is NOT GOOD!! Had a crazy deal on the touch screen I wanted and the sub woofer and I KNEW I should have just bought the products and took them to get installed but they gave me a damn deal and I was dumb enough to take it!! I regret so much letting this incompetent goofballs touch my car!!. I have to go back over here every other month cause they wired my damn car twice for the same thing‍ don't even know how that's possible! Service is so bad! Buy the products but DO NOT LET THEM INSTALL IT!!!!!!! You'll regret it!! read more

Slow. Overpriced. Customer service is not very attentive. They've gotten something wrong on last 3 installations.

I bought an older Toyota 4Runner 4x4 last year that I just finally got around to wanting to upgrade the stereo in. Want something simple with no CD player, just USB and Bluetooth. I haven't bought or installed an aftermarket stereo in any of my vehicles in a long time but it used to be a big hobby of mine back in high school and college so I have quite a bit of knowledge in this field. But being older now with kids, job and other hobbies, figured I'd just pay someone to do it. After checking out a couple local places and not finding anything I wanted, I decided to go check out Car Toys. After browsing for 20ish minutes I found exactly what I was looking for, a simple Pioneer headunit with USB and Bluetooth. On sale too! So I go wait in line to see how much it'll cost to get installed and that's when it all went down hill. Stand in line for a good 15 minutes cause they only have 2 guys working inside. Told him the vehicle I have and the head unit I was looking at and would like a quote on installation. Click, click, click on the keyboard and he quotes me at $225 JUST for the installation of a $60 stereo! I said no way, that's crazy. He says I have some special factory amp and my stereo needs some kind of super special data relay plug to make it work correct. That alone costs $100. Tell him I'll think about it cause that doesn't sound right and he assures me it is and assumes I'll be back like everyone else. I go home and fire up the old iPad and start searching YouTube for DIY videos on installing car stereos for the Runner. Sure enough, it has the factory amp and sure enough, Car Toys was trying to rip me off. Not one of the 10 videos I wasted my life watching ever mention needing a super special data relay. All you do is unplug the amp and voila! it works no problem. So simple my 6 yr old could do it. So what is it I did to remedy this problem, of not having my beloved 4Runner rocking out as I 4wheel up some trails this summer? I'm sure your asking yourself... I went to crutchfield.com and found a head unit that has everything I wanted including wiring harness, installation kit and instructions(but who needs those now that I'm a certified pro via YouTube University) for $100 with 3 day shipping!! Now every time I fire that B up, I'll have the satisfaction of knowing I wasn't another victim to a company who probably needs to die a quick and painful death. read more

Car Toys - Car Stereo Installation Near Me - Aurora, Colorado

Came in to find new radio system for my Ford at the Mississippi and Potomac Car Toys. Jack Sparks helped me though the process and got me situated with one rather quickly. Even helped me save a bit where he could. Dude was super chill, asked me when I wanted to come in and have it installed. Came in that day early, dropped my Ford off and a few hours later it was all done. Super easy, if I decide to get anything else done, definitely gonna come by again. read more

I came in back in March and had this dash cam installed I thought the people were cool however the installer did not ask where I wanted the cam installed as I thought they would ask me however that did not happen they took it upon themselves to call the shots and make a decision on my vehicle without my say. I let it go for a couple of months but now I reached i out because the cam is malfunctioning and is in a spot where it's more sensitive also it's obstructing my defroster vents which is not ok. This business has not responded to me at all via email nor phone and almost three weeks have gone by that is highly unprofessional and unacceptable period especially since I have a warranty and an extended warranty. This is no justification and excuse for the lack of communication and not responding to someone as a business.. read more

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If 0 stars were an option, they'd be getting that. I had a 9am appointment set; it's now almost 1pm, and they haven't done jack shit. All I came for was having the wiring done correctly. Should have been done by 10, yet I'm still sitting around with my thumb up my ass at 10 minutes to 1. Never coming back. read more

My experience with your store was nothing short of perfect. Logan and the other guy up front truly made me feel welcome. My schedule to get work done was difficult as I was leaving town for a week but they worked with me and got it done way faster than expected. From quality of service to value, this store hit every mark. Highly recommend. read more

I don't recommend Car Toys for anything. Poor customer service. Horrible attitudes from the managers. Zero problem-solving abilities. The install crew is nice, professional and friendly. Maybe they should be the managers. read more

Horrible experience. 1. They did not anchor down the subwoofer box in the back of my vehicle, which resulted in the box being flung into the rear panel of the hatch punching two large holes into the panel. 2. They installed the wrong LC2i. I purchased the Pro version and the regular was installed. Instead of fixing the issue during my visit, they only gave me the option for a refund of the difference and requested I bring my car in at another time (at the expense of my time) to have the correct one installed. 3. They did not show me where anything was installed. I found the amps under the front seats but to this day I still have not figured out where the LC2i is installed. 4. They did not discuss with me where anything would be installed. 5. They let me know several times what a pain my install was via update during install and upon payment. Not only was this a horrible experience in terms of service, it actually caused damage to my vehicle. My advice would be to never conduct business with this retailer if you value your time, money and property. read more

I took my car in to get it detailed. I had a Groupon. I wasnt expecting much.....BUT they exceeded my expectations. I had very soiled leather seats and now they look like new. My car is 9 years old and it looks brand new inside! I am blown away at the quality job they did! They were also very nice. I would go back in a heart beat! I am VERY happy with the job they did and highly recommend them! read more

The guys took time out of their day to help remove a backup camera so I can replace my license plates...thank you!

I have been wanting to get my car detailed and I purchased a Groupon since there was a location near my house. I called and scheduled an appointment and thought I was all set and ready to go. I did call the next day to add my husband's vehicle on to the appointment and when I wanted to give my name the girl who answered the phone said don't worry we have the vehicles noted down. When I arrived for my appointment I was greeted oddly like "thats what everyone has been saying" when I said I was in for my 11:30AM appointment. Then they said they would not have time for me today. The first guy got the manager and the manager said they had me in for Saturday (when I clearly called two different times for Sunday). Customer service and attitudes are definitley horrible at this location. When my husband said he was going to contact Groupon for a refund, the manager did go out of his way to squeeze us in for the appointment I already had. Okay....for the detailing, they did do a great job and did get every corner of my vehicle so for the good work of the detailiers and the fact that the manager did get us in...even though the attitude was not good about I will give them two stars. I realize I didn't pay full price with the Groupon, but I did still pay a good amount of money for this service....so this location definitely needs a good customer service training and organization for the appointment scheduling this would bring their rating up to a 4/5 star situation. read more

If I could leave zero stars I absolutely would. Made an appointment 2 WEEKS AGO. to get my car detailed. Had a nine am drop 5 pm comes around and still no call so I call myself. The manager Patrick says the hot water extractor is not working but they're working on my car and should be done by 8. 7:30 rolls around still no call so I show up and waited a couple mins for somebody to even come and talk to me. Keep in mind my car has been here 11 hours!!!!! They didn't even detail my car! And then still tried to charge me for the scent bomb. FYI my car still smells like shit. Got a refund but I will never ever do business with car toys ever again and I suggest you don't either!! Horrible horrible horrible customer service. And to top it off my subs I got done there too keep cutting in and out and they still didn't do anything about it. I will spend my $300 elsewhere. read more

salesman did not know the product the he was selling of the kenwood excelon DNN991HD They charge to much for the service Do not go there. read more

Car Toys - Car toys store - Car Stereo Installation Near Me - Aurora, Colorado

I want to give a shout out to Car Toys in Aurora. Stereo quit working in my car so I stopped at Quality Auto Sound as it was close. They wanted to charge me $95 for diagnostic and then told me I needed a new stereo. Decided to take it to Car Toys, who charged me only $50 for diagnosis. Turned out it was a loose wire. They fixed it no problem and with no extra charge. They also stated the stereo is just fine. I wish I knew the techs name he was awesome. read more

I must say this is by far the worst experience I have ever had with a stereo shop. Especially that car toys is all over the United States. It just so seems that the majority of the people here are having problems with this specific location. With terrible service. I had the same problem with an exact location of where I wanted my auto start to be. Was not told if I wanted the transponder (whatever that antenna looking device is above my front windshield. If I wanted it in the center or the far right or far left. Just decided to put it wherever they wanted . And on top of that one button on the keyfob wasn't working witch was the trunk pop button. On my new remote. The person on the other side of the phone tried to lie there way saying why didn't you ask the installer while he was going over the car. How can I go over the remote when I haven't even received an item to look at? Tried to blame it on me like it is the customers fault.*( isn't the customer aways right when it comes to pleasing your customer Every one is dissing on "the big fat guy" pat that was on the phone and looked like it was a struggle just to walk around the store. Breathing heavily as he went into one of the rooms with all the display speakers you can push buttons to test. Not a good experience. Each person working there gave me a completely different price quote on the same exact item. As well as teling me the trunk pop. Button will cost me 50. Then another guy said no wait 100 to installed. Not happy with the way they treat people. I would rather next time go to best buy because of this nonsense. The installer acts like they are better than everyone the way they talk to customers. Never coming back. F- NO GOOD NEVER COMING BACK. BUYER BEWARE ILL GO TO BEST BUY NEXT TIME. DISRECSPECTFUL TO VETERANS read more

Chris put in an amazing system in my car. I honestly didn't know it could sound so good! I have a pioneer deck with car play, an amp, a custom speaker box, and new speakers in doors. I also had my car detailed - it's like brand new again! Thank you so much! Highly recommended! read more

Car Toys - Car play - Car Stereo Installation Near Me - Aurora, Colorado

I set up an appointment to get my car cleaned over the phone with Luis in which I only wanted my car vacuumed and shampooed because we had just gotten back from a trip. Mind you I have a 2020 brand new car. He quoted me 40 dollars each row for that kind of service which would have been 80 plus tax right? I specifically told him I just wanted vacuumed and shampooed because I clean my own car and it's almost spot less. But our family of 4 made it a little dirty after our vacation and I didn't feel like cleaning it. A week later I go to my appointment and they try to sell me one of their packages which I again specificity told them I wanted only vacuumed and shampooed. They said it was 40 bucks per row per floor and seats! So essentially 160 not what was originally quoted 40 a row. They go out and look at my vehicle and recommend I do the pkg...which shampooing wasn't included but they said they would add it because it wasn't very dirty. The pictures will tell you how great of a job they did. I walked over it with Luis because it was still dirty. Like they didn't even try. They didn't offer to fix the problem and now I'm out 150 dollars for something I could have done. Thanks for making my life that much easier. I came here because I didn't want to do it and ended up buying a shampooer and cleaned it myself. Pretty sure they didn't shampooed it because it was dirty and no one had been in there since they "cleaned it" besides myself. When I picked up I confronted them about the dog hair and they said that was a different package?!!? Wtf why wasn't I told this before. I asked about the back of the front seats because they were still dirty. They didn't have an a legit answer besides I don't know but it was cleaned....no no it wasn't. The back was still wet per the condensation. The windows still have streaks inside them. There was a reason why I only wanted them to do what I asked because of things like this. Also my back seat now has a strain of something that wasn't there before. I can only assume they sprayed something on it and it wouldn't come out. PLEASE DO NOT GO HERE. Also, they gave me the wrong receipt. I called and asked them to email and they still haven't. read more

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Patrick, the overweight, booger eyed, soup sandwich of a person at the front isn't a very good listener. Overall, this place has average customer service and after dealing with this dude, who is the store manager, I see why. Guy was arguing with himself about something not working on my girlfriends car instead of trying to find a solution and listening to what she had to say. Clearly places like this can sustain without basic people skills but damn. Luckily, Andy talked to her on the phone and made sense of the situation enough to give them 2 stars. read more

On 11/1/19, I dropped my car off to Car Toys on Mississippi Ave. Aurora, CO 80012 around 0930-1000. They could not tell me an approximate time of when my car would be done. I was thankful to get it in. I had a wiring issue because the amp was drawing power from the battery while the car was off causing my car not to start. I received a call around 1400 from Chase @ Car Toys stating my car would be ready in about an hour. I showed up around 1500. I saw my car in the bay and asked how much longer it would be. Jessie checked and returned stating it would be about 30-45 minutes. I left the location and arrived home about 10-15 minutes away. As soon as I parked, they called and stated my car was ready. This was bit irritating because I was just at the location and they lied to me about the wait time. Upon re-arrival, I saw my car in the parking lot, but noticed the hood was cracked open. I went to my car and sure enough the hood was left open while my car was in the parking lot. I informed them of this issue when I arrived. A couple of days later in the evening, I noticed three lights below my radio, which were well functioning prior to Car Toys repair were now not lighting up and are now non-functioning. One of the three lights are my HAZARD LIGHTS, which are a safety feature. I also had a black sheet covering my speakers in the truck, which that was missing after the repair. I called on 11/3/19 and 11/6/19 and spoke to Justin. I reported the repair issue. He agreed I could come in around 9/10am today, 11/7/19 to get my car checked/repaired. When I arrived this morning 11/7/19, Justin was unavailable, but Austin was. Austin was nice and patient and did try to work with me, but the install manager kept beating around the bush and making excuses. I asked Austin if they took appointments over the phone because that's why I called yesterday to ensure I could be seen. He stated they are trying to get better with taking phone appointments, but they don't right now. Car Toys needs to fix the wiring issue they caused with my three lights. I appreciate them fixing the initial issue, but now there's another electrical/wiring issue with three of my lights, including a safety feature that was working well before I took my car to them. I value my time and others and they should as well instead of beating around the bush and requiring customers to visit the store to schedule appointments. Do the right thing and do better. They will continue to lose customers with this type of service and will have lost a good customer (myself) if this issue is unresolved. read more