The seat post clamp on my bicycle broke as I was riding by on my way from Boston to Truro. Dana…read morecame out of the shop and offered to replace the clamp. Luckily, besides owning a body repair shop he is also a cyclist and took a clamp off of one of his bikes, would take no money, and GAVE it to me. I was rolling again in just a couple of minutes. A GREAT guy. I recommend him highly!

WOW! Talk about exceeding expectations!! My 2009 Lexus ES 350 was completed well-before…read moreanticipated and returned in better condition than before the collision - she looks and smells new (no easy task given I have two mastiffs who claim the back seat as their own). Dana went above and beyond in many ways, taking the time to explain the process, saving me time chasing down the various players in the insurance arena, making sure everything was covered, not just what the adjuster noted at first; he even noticed additional work that needed attention and addressed it after confirming with me. Dana made this so easy... drop off unsightly car, pick up beautiful/like new car... couldn't be happier! I'd give more stars if I could. Thank you, Dana and team!!

Excellent results - I can't remember the interior looking so clean…read more Communication great .- call before arrival On time

Amazing work! buffed out scratches, cleaned up the foggy headlights, removed stains. My car looks…read morebrand newwww. Love it.

I was looking for a local mechanic to do a quick check of a used vehicle I was thinking about…read morepurchasing. They got me in same day I called and took the car in as soon as I got there. They were quick and thorough, and all the guys I interacted with were super friendly

My wife brought her car in here a couple weeks ago to get her brakes done. They called back and say…read moreit's gonna be $1400 to change out all the pads rotors and calipers I say that's ridiculous. It doesn't need all that I bring it to route 18 auto body, they tell me only two tires need to be done and we're just gonna clean the calipers for you. Only cost me $350. I've had so many incidents where I brought my car somewhere else or my wife or my mom to another shop and I bring it here and it's always cheaper and it's always done right. The most honest mechanic I've ever met.

Autobody repair beyond my greatest expectations! Thank you, John, for your professional and…read morefriendly manner. I really appreciated your willingness to share the knowledge that would help me navigate this journey painlessly, by no accident! LOL My sincere thank you to Laurie as well. She was so knowledgeable and helpful. Her sincere attention and extra effort making calls to my insurance company made me smile! Many thanks to your company for all the special touches! A clean and shiny car inside and out, really? That was amazing. A Dunkin Donut gift card was a very thoughtful incentive to share my reviews online. Truth be told, I was so impressed with my experience that I just had to tell the world! A perfect ending to a most wonderful auto body experience, who knew that was possible? Thank you!!!!

I have been a loyal customer to Whitman Body Works for about 5 years. I'm not one to post reviews…read morebut time and time again John & Lori are just amazing!!! From start to finish they so professional, friendly, and immaculate. I'm very proud to have them in my life, especially when things don't go as planned with your vehicle. Thank you again to the whole staff. If you want the best price with finest work just come here and you'll understand why this is the only place to come to.

My husband and I are very pleased with the work that was done on his truck. Thanks, Julie and Tim…read morePodell

I brought my car here after getting rear ended. The damage was pretty bad.. Jim managed to replace…read moremy entire rear end in only two weeks. he made the whole process very easy for me. As this was my first accident, I got advise from my mother to look at what he fixed with him. The Rav4 was stunning. I feel like it even looked better than it did before. Well done! I would recommend this place to anyone!

My car failed both the safety and emissions portions of the state inspection. Since I do not wear a…read moremonocle, nor a top hat, I was dreading what the repair costs were going to be to get my sticker. I dropped my car at Universal (per a friend's recommendation) to have them look at my loose front end. They were able to replace the tie rod ends and the thermostat (resetting my check engine light) for about half of what I anticipated the front end costing. Can't recommend them highly enough!

I was very impressed with this company. After my car was in an accident a few months ago, it was…read moresent to Universal. They did an amazing job with my car and always kept in touch with me to let me know how things were going. I always spoke to Lindsay, Tom, and Lenny, and they did a fantastic job with the repairs. I'd refer anyone to them who's in the Abington/Weymouth area.

The Insurance company recommended this auto body shop on their website, after I had a minor…read moreaccident. From the moment I 1st showed up on their door and spoke with Gloria they were great. They called me after a week and 1/2 to tell me my car was ready but they were waiting for the insurance company. I really appreciated the follow-up because I was unsure how long it would take to fix my car. They followed up with 2 other calls to let me know it was ready. When I picked my car up, the detailing both inside and the outside were amazing. The car is only a year old, so its still shiny, but they made my girl look even sparklier. I am so happy and pleasantly surprised. Would def recommend them again.

I came here after a "minor" accident because it was a recommended shop by my insurance. I was…read morepessimistic, because of that reason- maybe they would look for the cheapest parts or cut corners. I'm glad to be wrong. They were very easy to deal with, and very flexible with my schedule. The front end person, I think Gloria, was very professional but understanding that this whole thing was stressful. I didn't have to do a lot of follow up with them. They also detailed my car, which I've never had done, but from what I could tell they did an awesome job there too. My car looks and smells nice. Afterwards I took my car to my normal trusted mechanic to make sure everything was good, and they were very impressed with the work. They couldn't tell it was in an accident, and said that they saw enough bad body work that it was refreshing to see when it was done really well. I've already recommended them to people.

When my car recently sustained some roof damage, I reached out to Jay at Collision Craftsmen in…read moreAbington, MA. My antenna was ripped out of my roof and there were some deep scratches and dents that needed to be repaired. My back window and brake light on the upper fin also were damaged and needed repair. Jay took great care of me and made sure that my brand new car was back to brand new condition. Matt and Joe worked on my car as well and I couldn't be happier with how it turned out. The repair job wasn't an easy fix as they had to take out the headliner/inside roof to be able to fix the damage. It was a big job and was a lot of work. Once the roof damage was fixed, they also repaired the back window and the brake light and needed to paint everything. Being without a car is certainly an inconvenience. Jay offered to set me up with a rental car. He has gone above and beyond to work with my insurance company to make sure everything was submitted correctly and paid for. I paid my insurance deductible and he took care of everything else. If you are looking for a collision center to work on your car, I highly recommend reaching out to Jay at Collision Craftsmen. You will be treated with respect and you will be happy with their work. I was kept in the loop during the entire process and I am happily back in my car again. They even detailed it, which wasn't expected, but very much appreciated. Thanks again Jay, Matt and Joe. (Before and after pics added).

Fantastic job! Second time using these folks and would recommend them to anyone. Matched up the…read morepaint perfectly and you cannot even tell there was ever damage.

Perfect jobs both times. Excellent communication. Very detail conscious The car had $7200 worth of…read moredamage and now is totally undetectable

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.

If I could award more than five stars to Lou's, I would. Joe and his staff were superior in every…read moreway. By far the BEST autobody repair shop I've used in the past 40 years. They kept me updated on the progress, assisted me with filing my claim and arranging a rental car. My car came back beautifully detailed, which is quite an accomplishment because I have two dogs and live on the beach. I feel like I'm driving a brand new car. The entire process was simple and painless with Lou's. It's a family business, and Joe would make his grandfather proud with his excellence in customer service and skill. They were trustworthy and their pricing was fair and reasonable. If anyone has the misfortune of needing a body shop, you don't have to look anywhere else.

Joe was great! Kept me updated through the process, delivered on time and did a fantastic job job!…read moreHighly recommend!