My mother purchased a used car here and not even 5 minutes after driving off the lot to get gas the…read morecar wouldn't start back up. They took it back and said it was the "battery shifting" after sitting. 3 days later the whole starter needed to be replaced. The whole exhaust came loose and was hanging under the car, which allowed us to see it had been welded back together in multiple places and eventually just snapped. Transmission issues shortly followed that as well. If you need a good dependable vehicle GO SOMEWHERE ELSE!

Good trailer fair price. they lost my key to side door ,lost my plate from my trade in which had 10…read moremouths left on it. service department called asked me to come pick up the trailer after work was done and no one showed up the next day. 2 1/5 drive for nothing. and dinged my finder while working on it. these are facts not opinions. No apologies from service or sales. you decide if you want to buy a trailer from these guys.

Omg it's amazing job good customer service I love it we got there they took us right away and they…read morehave amazing amazing worker specially a guy his name Tim he did fix the truck with no time he is amazing

I am not happy at all with the service that I received at the Walton location my truck was…read morescheduled to go to a different truck repair shop (T3 shop ) when getting ready to get towed a representative of Fyda Freightliner stopped by and said his exact word ( bring it to us we have a bigger yard and we can assist better with your oversize load you will not fit at t3 repair) so I agreed since he said we will start on it right after lunch ok that was on Friday 11/13/2020 truck didn't get seen till late then suddenly nothing can be done because the guy who does electrical diagnostics is not work on weekends ok but Monday we will get it done also had a rear end problem well I have pleaded I offered to rent a vehicle to go after my parts needed finally tired today is Friday 11/20/2020 had to get mad the rear end that they got was no good I finally rented I uhaul truck had to go all the way to Cleveland to get a rear end for my truck and it's 9:18 Pm and I'm still waiting for my truck to get fixed if you tell me that's ridiculous but that will teach me for next time should have gone to the smaller guys probably would have been out of here faster but I figured this guys make this trucks never again will I use Fyda Freightliner just remember just Because they have a nice driver lounge and free WiFi doesn't mean it's good that's probably why they have a nice lounge your probably going to spend a lot of time there my truck finally finish Saturday 11/21/2020 never again.

From the owner: Fyda Freightliner is a Daimler authorized, full-service dealer network, stocking an extensive…read moreinventory of new Freightliner, Western Star and Isuzu commercial trucks and Freightliner Sprinter vans, along with a wide variety of all makes and pre-owned commercial vehicles for on-highway and vocational applications.

Phenomenal experience! Our motorhome had a DEF issue and we limped into Freightliner. They…read morediagnosed the issue, got on the phone with Tiffin and had parts overnighted. We were back on the road within 2 days. A big shout out to the friendly and experienced service staff and techs.

I'm changing my Rating because your boys let me down. I'm with McFarland Truck Lines and my truck…read morecame in last Friday around Noon for a Power Steering Pump and Saturday morning I was told they had to Order a Power Steering Pump and it would be in Monday morning. Monday morning came around and then they tell me my truck wouldn't be ready until Midnight. If your Techs can do their jobs on time, especially Priority jobs, then maybe you need to look for new Techs.

As a parts runner, I go into different stores all day long. The experience is similar everywhere;…read morebut, sometimes you come across someone who is knowledgeable, moves with a purpose, and goes the extra mile to take care of customers. Cody in the parts department of this Rush location is 5 star excellence! From the smile he always has on his face to his ability to recognize any issues and remedy the situation, Cody consistently goes above and beyond for all of the customers I see him take care of. If you need a guy, Cody is it.

made an appointment 3 weeks in advance about a starting issue with my Tiffin Motorhome. Rush is a…read moreFord recognized garage, an being that the motorhome sits on a Ford F53 chassis with a Ford V10 engine, you would think they would be able to find the starting issue. In the mean time the motorhome developed an issue with not wanting to go in reverse when engaged by the stick shift on a the column. This was confirmed by the intake agent at the counter, who tried to put the motorhome into reverse with no success. Well after Rush's somewhat thorough diagnostic inspection, they could not find the starting issue, nor could they find the issue with the motorhome going into reverse. We were sent a email informing us that the motorhome was ready to be picked up. We arrived at Rush to pickup the motorhome at 11:39 Am, apparently the motorhome had been shut off, and Rush personal could not get it started. We proceed to wait until 12: 28 before the motorhome was brought around for us to take. We took the motorhome back to the campsite we were staying in and you guessed it, the motorhome would not go into reverse to back into our spot. Overall I can not express how disappointed I am with the caliber of mechanical abilities at Rush Service Care at 11775 Highway Dr. in Cincinnat.

They had my truck for 3 weeks. Service advisor wouldn't return my calls and lied to my face…read more Problem was never fixed they just keep replacing the same part until you go elsewhere I guess? Service manager wont return calls. Was told id get a call back when he got out of a meeting 4 days ago...still waiting. They make you feel like you are unconvincing them by being there. Horrible place.

Worst experience I have ever had in my life. We bought a brand new Chevrolet Traverse. The day we…read moredrove off the lot, the screen went out. We had to bring it in the shop. Then we had check engine lights coming on non stop. We had coolant leak after coolant leak. We got the run around with service and getting a loaner car. We were inconvenienced with a smaller vehicle and having to fit my kids and all their stuff. We have been in and out of the shop so many times I lost count. Once we can get in touch with people there, they are generally nice. But getting in touch is a challenge. My patience has run out. We just brought it in for another leak. They blamed in on a small accident that we had with a parking bollard. The damage was hardly noticeable. I showed them where the 2 leaks were. We turned it over to insurance. They had the car for 2 months. They "fixed" it. Then we brought it home and now its leaking again. It's leaking from one of the spots that I initially showed them. Now they're saying they will not cover it. So they sent it home with a leak after fixing a leak. I am honestly speechless. I would avoid Chevrolet all together and I would stay away from Kelsey.