This rating is for the service provided to me in the service department today. I had an appointment…read moreat 8 am and the service department was ready. I had what I thought was a tricky electrical problem. The mechanics fixed the problem, now my car runs great. I have Parkinson's disease. The staff there was helpful and considerate. I want to give a big thankyou to these folks.

I hate the car buying process. Period. Except this time. Everything was done ahead of time, I…read morewalked in, and in 1 1/2 hours I was out the door! I even had a question 2 days later and they brought me back, gave me a loaner and fixed the issue. No fussing with them, they offered and just did it! Thank you Paul, Andrew, Justin, Brandon and everyone at Haag Ford for creating a fantastic buying experience! I'll recommend this dealership to everyone!

I chose this repair facility as they were a preferred insurance repair place. I was very happy with…read morethe outcome of my vehicle. After the quote was made they called me back and found additional damage to my vehicle. I was happy to hear that from them and they contacted the insurance company and Informed them of the damage. They also notice some other scrapes scratches. I was asked if I wanted those repaired as well. I did say yes and they billed me separate for the repairs. The out come of the car was very good. And the quality of work was top notch. They cleaned my car on the inside as well. This store kept me involved in the process and had the repair done on time. A few weeks after I received a thank you card in the mail. It was nice to have this personal touch in today's electronic life. I plan on not needing a auto body repair in the future but if I do I will choose Roberts Auto Body.

From the owner: At Robert's Auto Body you will find honest, friendly, and professional auto body mechanics that you…read morecan trust for all your car body repair needs. Based in Lawrenceburg, IN, since 1979, we specialize in fender repair, collision repairs, spray painting and vehicle upgrades. When it comes to fixing your foreign or domestic vehicle, Robert's Auto Body understands the importance of using state-of-the-art technology and having a team of friendly and knowledgeable staff at your disposal.

I just purchased a new Ram truck the sales team went way beyond expectations with there customer…read moreservice. The managers (The guys behind the glass) )was fabulous and made it a great and stress free buying experience.. This team will always be my first stop when looking for a new Ram Truck

The service department leaves a lot to be desired. 5 weeks now.... my vehicle has been in their…read morepossession. They text sporadically but can't be bothered with a phone call. I was on hold for 10 minutes waiting for my service advisor who never answered. The next day, I received a text. I don't want a text, I would like my vehicle fixed and returned.

I had an amazing experience at Cleve's Auto Body. They did a great job on my car for an incredible…read moreprice. I live on the north east side and it is more than worth the drive to Cleves. I won't go anywhere else.

My experience at Center City Collision wasn't perfect, but the people there were great to work with…read moreand I trust the quality of their service. A highlight of Center City Collision is their communication- they call twice a week to give a general update on the car's status, as well as were quick to respond to my (many) calls and emails. I was referred to Center City Collision by my insurance as a in network body shop, so taking my car their would facilitate the repairs. Paul communicated with my insurance company the whole time and I was never concerned with that aspect of the process. Additionally, he promptly sent me an estimate of the parts and time needed for the repairs. Unfortunately the parts for my foreign car were slow to be delivered, but they were quick to repair the damage (in the timeline given during the estimate) and when a needed part hadn't been noticed in the repair process, they had it overnighted and offered a rental car. Lastly, my car was spotless when I picked it up. So while the process was long and had a hiccup, this place deserves 4 stars for their customer service.

Total scam - not run by trustworthy people. I was asked by State Farm to take my vehicle into a…read moreselect location for a quote. CARSTAR Center City was the nearest location, so I went with it. They then refused to send the quote into the insurance company until I promised to do the work through them instead of my repair shop of choice. I again asked that they send in the quote, they said they would, then later the State Farm agent told me they contacted the location and that the quote would not be sent in. I was lied to; this practice is just wrong, and CARSTAR wasted my time - all over a minor repair job. You've earned a 1 star review; I hope losing a customer was worth it.

A great small business find. Repaired my front fender -- paint had chipped and water was pooling…read morecausing more paint to separate. Car looked good as new when we picked it up. Not a cheap price tag, but very happy with the quality of the work. Highly recommend!

This is the kind of body shop I was looking for. No fancy office and no spotless work areas. The…read moreplace just looks like there is some serious work being done there. They gave me an estimate in about 15 minutes, scheduled me in 3 days later, and completed the work a day sooner than estimated. The repair was perfect, the car was clean, and the price was well below the two other estimates I got. I'll be sure not to lose their business card. Paul F.

If you live in the Florence area, do NOT use Bodies by Mikes. Due to their incompetence, they…read morecharged me $500 to have my car released to a different company. please see attached images of the calls out, plus the quotes with his forged date. After a car accident, they received my car on 8/18. I called on 8/19 to ask about getting some personal items out of the car, and getting a quote on the work. They said give us 2 days. I called again on 8/22 after not getting a quote, they acted like she had never talked to me, and that they will get me a quote by Tuesday. I expressed that I don't want to miss the quote because I know the storage fees start at that time. I called again Today, asking where the quote is. They said they didn't know I wanted a quote and assumed I didn't want to fix my car. Wtf?!? I've called over 3 times at this point, why would you ASSUME I didn't want my car fixed?? They transfer me to the owner. He says the front desk girls don't do quotes, and he never got a message from me saying I wanted a quote. It's not his fault, and I need to pay $800 in storage fees to get my car released back to me. After 10 minutes of going back and forth, he finally agrees to knock off 5 days from the storage fee. At that point, I just wanted my car as far as possible from their company, so I said to send me the bill and I will pay it. He sends me the bill 3 hours later, and he now has a tow charge added (even then they billed my insurance), AND has that he received my car on 8/13. They didn't get my car until 8/18!!!!!!!! I call him back correcting him on the date he received my car. He says he will review the cameras and call me back. An hour goes by, he emails me a new bill. Still towing added, with the corrected amount of days. I call my insurance company and ask for them to tow my car somewhere else. The new tow guy calls and says he will be there at 5:05, and he will ask Bodies by Mikes to stay there the extra five minutes to get my car. They told him absolutely not. He calls me and lets me know he will be there first thing in the morning. I say that's fine, I'll go ahead and go make payment on their fees. The office ladies were absolutely rude. Told me they weren't sorry for what happened and added an extra day of fees because they won't stay for the extra 5 minutes. I paid the fees and informed them that it will be towed in the morning, and to release it directly to him. I am beyond pissed. I would have moved my car the SAME DAY of the accident if they had been upfront with the fees, and would not have given them grace on taking so long with the quote. I figured they were a busy small business and was okay with it taking a while. I didn't think my messages weren't being given to the owner, since I was calling THEIR PHONE NUMBER. I would rather dump my beloved car into the Ohio River than ever let them touch my car again.

Terrible place, I chose this place on bad instinct from other reviews. First I'll admit my vehicle…read morehad a significant amount of damage, but with that said, they first tell me the tow charge would be $125, I agree, weeks later they email me the assessment bill which they charged $225 for the tow, and have now had my vehicle almost 3 months, I didn't want to be rude and pushy so I would give 2 weeks at a time before calling for a status report, every time for 3 months now, I was told the same thing. Finally I decided to physically stop by, to find my vehicle in a garage like storage still with no bumper, and visibly little room around my vehicle for any work of any kind. My vehicle is still there, I'm still waiting, still hearing the same words. Do yourself a favor and save yourself of this regrettable decision.