Definitely Not "Pros" I recently hired Car Charging Pros to install a car charger and, unfortunately, my experience has been quite disappointing. After waiting for five months , I was informed that they would be refunding my pre-payment due to issues with obtaining the necessary permits from my association. Despite my repeated attempts to offer assistance with the permit process, their responses were slow, and there seemed to be a distinct lack of ownership over the project from their side. Throughout this process, I encountered multiple excuses regarding permit challenges, but it felt as though they were merely delaying rather than actively working toward a solution. When I finally proposed to handle the permits myself, the situation changed abruptly, and I was told they no longer had an electrician available in my area to complete the installation. Though they have refunded my payment and provided the electrical documentation, the experience has left me feeling frustrated and upset. I've lost five months of my time and now have to start over with another contractor to begin the permitting process anew. I cannot recommend Car Charging pros based on my experience. The lack of communication and project ownership was disappointing. read more

Stay away from this company unless you need the most plain vanilla install possible. I am not a licensed electrician, nor an electrical engineer but I have worked in the film industry, on set, as a Best Boy Electrician and also have three years of college physics under my belt, so my experience and opinion are based on a reasonable understanding of commercial and household electrical circuitry. My extremely unsatisfactory experience with Car Charging Pros was as follows: Last July I contacted Car Charging Pros about installing an EV charger in the garage of our condominium building. At their request I send pictures and a video of the electrical infrastructure in the garage including breaker boxes, sub boxes and meters as it seemed that that was the most logical place for the installation to be accomplished from. Upon inspection of the pictures Car Charging Pros electrical engineer insisted that the tie-in to our system be done from the Breaker Panel in the utility closet of our condo unit itself, even though that exists a floor above the garage and is situated on a foot thick cement slab and is hundreds of feet away from the charger installation spot. New pictures and video were sent. This process of going back and forth between Car Charging Pros sales representative and their Electrical Engineer took an entire month. Then finally two weeks later Car Charging Pros sent out an electrician who deduced in about a minute that the proper way to do the install was to tie into our meter which is 15 feet from the charger install spot, as I had originally suggested. He also concurred that trying to tie into the breaker box upstairs was a fool's errand. He stated that he would contact Rocky Mountain Power to get permission to do the tie-in and place a sub box below the meter. At that time, I asked him why he did not want to place the sub box to the left of the meter 24 inches away where there was plenty of room to mount it. He stated that that was where he wanted to place it because it was closer. Ultimately, Rocky Mountain Power rejected his plan as the Sub Box would not have enough clearance around it. At that time, I was informed by the Car Charging Pros office that it would now be incumbent upon me to contact Rocky Mountain Power myself and figure out an alternative. Needless to say, after two months of this run around I hired an independent local contractor who accomplished the entire job in ten days. The installation was done as I had originally suggested to the Car Charging Pros office and the sub box was placed with Rocky Mountain Power's permission, as I had suggested to the Car Charging Pros electrician, 24 inches to the left of the meter. When I contacted the Sales Representative for Car Charging Pros, their Office Manager, and the owners of the company I heard back nothing from them, crickets. Needless to say, this seems to be their M.O. I found Car Charging Pros to be extremely slow in responding to my needs as a customer and when my job became a little bit complicated, they chose to abandon it and throw the problem back into my lap. The only thing I ever received back from them was a bill for their incompetent electrician's site visit. So do yourself a favor and find a local licensed electrician to do your install and stay as far away from these jokers as you can. read more

Car Charging Pros - Electricians Near Me - Kaysville, Utah

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I was having some issues with my Tesla charger and wanted to ensure it was installed correctly. Jeff reviewed the setup and confirmed that everything was installed properly read more

I wanted very much to like this company. When I was first getting quotes for wall charger installation, Jeff on the phone was very knowledgeable, answered all my questions and made me feel at ease with the process. Because of this call I ended up going with Car Charging Pros for my residential installation on the outside of my garage wall. My appointment time was originally scheduled for July 3rd between 8:00-10:00AM. Two days before the appointment I received a confirmation text with a different time frame of 11:00-1:00PM. July 3rd comes and the technician arrives closer to 1:00. He brings his ladder into the garage to get into the attic, pokes his head inside, and determines that it's simply too hot for him to go into the attic and that it would be necessary to reschedule on a different day earlier in the morning. I completely understood how hot at attic could be and we agreed to reschedule for my next day off on July 11th between 8:00-10:00AM. The day before the tech is set to come out, I receive a text from him that a situation has come up and he would need to move the appointment to 11:00. Because that time did not work with me we agreed to reschedule to the next day, the 12th, at 9:00AM. On the morning of the 12th at 10:15 I reached out to him because I had not heard any update and had been waiting for over an hour for him to arrive. He said that he was stuck on another job and wouldn't be there until closer to 12:00 and I reminded him that the attic would be an issue again. Once again, we rescheduled to July 16th. He told me at that time that I would be his first job on the board and he would be there at 8:00AM. July 16th comes and I wait. At 8:51 I texted the technician to make sure he was still coming that day as I did not receive any update and expected him to be punctual. He replied that he would be on site at 10:00 and have it done for me that day. He does not show up at 10:00 and I have another appointment at 11:30, so I leave for that appointment (my dad is still at the house to see him). When I get home from my appointment my dad informed me that the technician came, and then left without saying a word. I later receive a text from the technician that he went up into the attic to try to get the install done but there was no space for him to get anywhere near the electrical panel and that it was unsafe for him to go up there. I replied that this has been a huge waste of time, because at this point I was expecting to have this completed almost 2 weeks prior. Jeff calls me shortly after and apologizes, and together we try to consider an alternative to the attic route. We agree that it would be possible to route the wire down from the breaker box and along the garage wall to get to the installation site instead. I ask for a discount and he agrees to take $50 off. To put it bluntly, our garage is jam-packed. Our cars are kept outside because we use our garage as extra storage. In order for this new wire route to work, my boyfriend and I had to spend significant time rearranging the garage and moving everything away from the wall to clear a path for the technician to run the wire from the back of the garage, along the walls, and to the exterior. I explained to Jeff that I would do the work as long as the technician could actually show up to do the job. I was on a three-way call with both of them at this point and he agreed. We set the date for July 24th at 8:00AM (I was traveling out of town that afternoon at 12:30 and explained that I would need this started first thing.) On July 24th at 8:00 I receive a text from the installer that he is getting some extra materials for my job and that he'd be on the way shortly. Three hours pass and I hear nothing from him. I text him, frustrated at this point, and remind him that his appointment window was from 8:00-10:00 and that I would need to leave the house in an hour and that I just couldn't see how this could be completed that day. He responded that he ordered the materials on Monday but that they hadn't arrived and that he was having to go to two different Home Depots to get the materials needed for my job, that he was "literally" driving to my house right now, that he already explained to me that I didn't need to be home to have the job completed and that he assumed someone else would be there. I texted him back that no one else would be there to oversee installation. Jeff called me again shortly after and I explained to him how frustrating of an experience I've had with this installer who completely disregards punctuality and severely lacks communication skills. The most frustrating part of this experience, besides the almost entire month wasted, was waking up at 7:00 each morning waiting for this technician who would either not show up on time or not show up at all. I requested a refund of my $100 deposit and ended the call. By the way, the next company I hired came out on time, installed through the attic, and finished in 1 hour. read more

Pretty sure I got the A team with this one. I just had a Tesla Wall Connector installed and it went great. The process was super clear, no ambiguity at all. I got 4 quotes from different companies, and Car Charging Pros was by far the best value. I spoke to Jeff initially, and he explained everything in detail. When the crew showed up, they reviewed the plan again. Seems like this company really values transparency, and that's exactly why I picked them over other installers (both EV installers specifically and general electrical). Shout out to the installer crew, Victor, Santos, Jorgen, and Ron. Exceeded my expectations in every way possible. read more

Ryan was professional and fast. Gave the play and executed it perfectly. Thanks again Ryan read more

Steven was great! Came a day early and brought a wall charger since Tesla hadn't even shipped mine yet. Super easy to work with and organized. read more

I love my new charger! Ryan, my technician, was very professional and efficient in installing. Took very little time and he ensured it was working properly. Was able to fit me 2 days earlier than scheduled which was also nice. Def recommend for anyone who wants to install a Wall Charger. They also have their own chargers for sale so don't have to wait on shipping. read more

Car Charging Pros - Wall Charger - Electricians Near Me - Kaysville, Utah

I had a great experience having my charger installed by Car Charging Pros. Jeff answered my call and got me scheduled for installation within the week. As for installation, Victor did an excellent job and was able to advise me on the best and most affordable location for the charger. I would highly recommend this company for home EV charger installation read more

Car Charging Pros - Electricians Near Me - Kaysville, Utah

They did a phenomenal job installing our Tesla home charger! Fast and efficient! Super friendly and knowledgeable! Would highly recommend! read more

Car Charging Pros - Electricians Near Me - Kaysville, Utah

I sent in a request for a quote to have our home wall connector installed, and I received a response the following day. I managed to book the installation within a few days. Their customer service is excellent, and the quality of their work was outstanding. read more

They are a great company to work with from start to finish. Extremely responsive and put the customer first.

Their communication was good. The workmanship was really good. They were friendly, knowledgeable and reliable. I would highly recommend them for a Tesla charger or installation. read more

Great communication, quick to install, all around high quality service! I would highly recommend. read more

Car Charging Pros - Electricians Near Me - Kaysville, Utah

I'd love to be able to leave a glowing review. Jodi and Jeff in customer service are very nice and helpful on the phone. We selected this installation team instead of others because they promised to get us on the schedule faster. I waited on Wednesday for two hours and no one showed. I called and waited another hour for my phone call to be returned. It never was, so I called again to learn no one was coming. I rescheduled for Sunday. Again, no one showed up for the installation. No one called to say they weren't coming and no one could answer the phone to help. So far this company has proven to be completely unreliable. Oh, and they still have my deposit! read more

Great job! They came out with in a week of me buying my Kia Niro and installed a Wallbox charger supplied by the dealer. it wasn't a straight forward Install but that didn't phase them. They created a custom solution, aquired the parts that day and completed the install by the time I returned from work. I will definitely use them for any future electrical upgrades. read more

Jeff and his team are amazing!!!! I reached out around 9pm in hopes of getting my tesla wall mount installed in my garage. Very last minute of me, but I didn't realize I needed it done by the next day. He called me first thing in the morning, and was able to fit me into his schedule. By the time I came home from work, the job was done! Amazing customer service. read more

Fast service! Our tech had done his job faster than he estimated. love it! also of course it works perfectly!

Found them on Tesla website... did an incredible job at a fair price. Made me feel great knowing they were certified by Tesla and it wasn't some random company doing it! read more

Car Charging Pros - Tesla Gen-3 Charger - Electricians Near Me - Kaysville, Utah

These guys were super helpful and responsive. They were a great value. Would definitely recommend them to another electric car owner.

They installed my Tesla charger. I knew exactly what to do and help me completely get it set up for use. I highly recommend them.

My service technician was very friendly, efficient and knowledgeable. They did the job very well. I received about five different quotes from other companies. Car Charging Pros were significantly less cost than everyone else. The sales rep was very knowledgeable about the different charging station options and provided an extremely fast quotation. Would highly recommend them. read more

Ryan is very good and kindly help anything to install the charger. Highly recommended

Ryan from Car Charging Pros was professional, friendly, and efficient. I would trust them with any future projects.

Very responsive and efficient installation and service. On time and job completed within the expected time frame. read more

Car Charging Pros - Tesla charger in my garage! - Electricians Near Me - Kaysville, Utah

Zak and associate were very thorough and efficient. He was very generous with giving a brief education on the charger as well. I highly recommend them! read more

I contacted them to get a home ev charger .They promptly called and set up appointment right away and was conducive to change it when I called back. Ramon was the tech who came with an assistant he was extremely knowledgeable, nice and efficient it appeared he came from the Tuscon branch and did the work promptly including App setup . Highly recommend him Chander read more

Ramon and the team were excellent. The found the most economical mounting point and were quick, clean and very friendly!

Installation of Tesla Gen 3 Wall Connector charger was prompt, seamless, and professionally done. I was quite satisfied with the job done. Excellent service. read more

Super fast, professional and reasonable prices. Very happy with the service Angel provided installing our Tesla charger

They were so responsive, very trustworthy and honest. Great pricing. They are so fast with their service and explained the process. I'm very happy I went with them. I called around 12 and they were able to have someone out by 4pm even with how far I live. 10/10 read more

Ryan my installer did and excellent job. He let me know how the install was going to be done and was done before the estimated amount of time he gave me. read more

Great service, very responsive, professional installers that are very helpful and respectful. Love to be able to pay my invoice over Apple Pay. read more

Car Charging Pros installed a Wallbox Pulsar for use with my Ford F150 Lightning. They were timely, professional, and courteous, and they even went out of their way to save me hundreds of dollars by consolidating circuits within my basement electrical panel rather than running a new line from outside. Thanks! read more

Ryan was great. Arrived within the time given, explained what he was going to do, and completed the installation in less than an hour. He even vacuumed up the debris left behind! He was also very personable and friendly. read more

Great job! Explained the process well beforehand and made sure they had all the correct info on our home and breaker to install correctly. Came on time and finished quickly. Looks great on the wall. And told us about a rebate we can get from SRP which was super helpful read more

Great service. Appointment scheduling was quick and the gentlemen who installed the charger were very professional.

Good estimate. Did extra work to save me money. Very clean tight job. It was completed fast. All good!

Friendly and prompt service. He was on time and had all the parts we needed. I was charging my Tesla within an hour of him arriving. I would highly recommend read more

Splurged and bought a Tesla from another dealer (not directly through Tesla). Needless to say I needed a charger set up quickly at my place in Saratoga. These guys are super fast, attentive, and they were best quote I got. You're in good hands with them! read more