We love the chandelier we bought here for our entryway, and we picked up a lovely star shaped light…read morefor our daughter's bedroom that's also quite nice. That said, the process was miserable and we wouldn't recommend working with them. Initially the communication was great. My wife works in sales and was really impressed with their follow-up. They required payment up-front, and after they had the money it suddenly became really difficult to get hold of anyone. We would ask for an update and at best get a reply that they would get back to us (which only happened once or twice), and often not hear from them at all. It look months to get all the lights we ordered. We ended up returning a handful of them because with all of the communication being over text we hadn't realized they were so cheap looking (plastic and fabric) until we unboxed one at our house. It took well over another month to get our money back, amid more poor communication. We ended up calling our credit card provider to file a claim, and a refund came through the same day. Honestly the communication was bad enough for us to wonder if the storefront and show room was all for show and this place was just a scam. It's not. But I don't blame anyone with a similar experience for wondering.

I would never want to hurt someone's business, but I do not want anyone else to go through what we…read moredid. Unfortunately, judging by the other reviews, others have. It started out great with them and then something must have happened to them financially because things took a turn for the worst and now we've had to threaten legal action. We ordered lights in March 2024. It is now Dec 2024. We only received half our order and only after a ton of pestering on our part. There have been many unanswered texts, calls and emails, many lies about orders being placed, delayed or back ordered, and a load of rotating excuses as to why. They owe us $7000 for the items we didn't receive. Luckily we at least got back $1286 because we put in a CC dispute. They didn't want us to use a CC and I had to pay everything up front. We got the run around when we did get responses. I started to suspect they'd never placed my order so I repeatedly asked for proof that they placed our entire order and never got it. Candace repeatedly promised me she'd placed the order the day we paid her (March 2024). Finally after threatening legal action, she sent an email showing some of the missing items had been ordered. The dates on the invoices were August, September, and October- 6-8 months after we paid her (see picture of order date and then see the 3 orders dated August, sept and oct. Candace finally sent me). Bottom line I was correct, they did not order half our items. It seems they used our money for other things. Then they tried to cover their tracks by ordering some of the items months later, after I threatened legal action. Ironically, we still didn't receive the items. Over the past few months after a lot of requests on my part, she sent a couple of emails telling me items had shipped and arrived, but then changed the shipping and arrival dates on the next email by hand writing new dates next to the missing items after me asking for tracking numbers over and over. Each time I questioned why we hadn't received the items if they had arrived, she'd say they were back ordered or hadn't shipped or it was the manufactures fault. It was ridiculous especially since she'd had written that some of the items had arrived. My husband is an accountant and put everything we paid Aurora in a spread sheet along with everything we ordered, and discovered that the amounts didn't add up. They charged us an extra $1800.00 (spreadsheet attached) We then discovered that in addition to the over charge, the dining room light that we ordered was charged at almost $400 more than the price I was verbally quoted, and she also changed the price again before I paid raising it $100 which I didn't notice until after paying. (Picture attached) At best they're incredibly disorganized. My guess is this is a ponzi type situation where they are using their customers money to pay for other things to try and play catch up. I finally went to Lighting Design in Layton. Prices were better. The manager ordered all of my same exact missing items that I'd tried to get from Aurora and looked in her system to see if the items were available. Sure enough they were all in stock and had been for months, and will arrive in 2 weeks. I asked her if it was possible that Aurora couldn't get the items. She kindly shook her head and said she was so sorry but it was obvious the order just hadn't been placed that there were hundreds of each of the items in stock (they were ordered from the same manufacturer). It's been a nightmare. I have quite a few contradictory text and email messages from Candace. I posted a tiny fraction of what has gone on over the past 10 months. Something very fraudulent is happening over there. Avoid at all costs. I know we aren't the only ones they owe money too.

This company deserves as many stars as possible. I bought a ring doorbell video security system as…read morerecommended by the police because of several porch pirates in the neighborhood (I was a victim three times!). The system was too difficult for me to install, so I checked Yelp recommendations for electricians. Momentum had stellar reviews. Kevin scheduled the installation a few days after I called. He did the work himself. The company was great to send email and text reminders about the appointment and billing. Everyone was so professional. I highly recommend them for electrical needs.

Momentum recently installed an EV charger at my house. They were upfront, reasonably priced, and…read moredid great work. After getting bids from a few other companies, it was clear Momentum was the most honest - other companies included line items for things that were not related to or required for this job. Momentum was also very reasonably priced. As for the work itself, the installation was done thoughtfully, making sure to incorporate my special requests. I'm thrilled with the work they did. My only (very small) complaint is that their schedule can get full, so book your jobs early

On time to complete the work. Was competitive price, and got the work done in one day..read more

Evolve was fairly priced, did good work, responsive and on time. They installed new Ethernet…read moreoutlet, took out old lights and installed flush mount, added an outlet did it all in an efficient way. Would recommend.

We have used Any Hour numerous times and have always been satisfied with the service and charges…read more Friendly service and timely responses.

Oof. I do not trust Any Hour Services…read more * Quoted $1600 to replace the furnace blower motor -- another company did it for $750. * Claimed heat exchanger had a hole (quoted $4700 to replace). Two diagnoses by other companies could find no hole, only corrosion. * Claimed heat exchanger wasn't under warranty. It was. Confirmed with the manufacturer. * Claimed the AC compressor motor insulation resistance was testing bad indicating near end of life for the compressor. Independent tests confirmed the Any Hour technician performed the procedure incorrectly, and that the insulation resistance was in good range. Additional details: The tech claimed there was a hole in the heat exchanger (found via camera scope) which could allow carbon monoxide leakage and he was legally required to disclose this. Used language like "he didn't want to scare us, but..." Two diagnoses from other certified technicians from other companies also with camera scopes found no hole. Just some corrosion. The technician claimed the heat exchanger would not be covered under warranty if replacing. I confirmed with the manufacturer that it was. The technician claimed the AC compressor was "testing weak" evidenced by "bad" insulation resistance readings, which might indicate a soon-to-fail compressor and the need for a new AC unit (potentially another $5000+). As evidence the technician sent a video showing holding the power button for about 3 seconds, then releasing just as the resistance builds to 60 megohms, the final level in the "caution" zone. The problem is the meter's manual calls for holding the power button for a full 10 seconds as the resistance builds while voltage is applied. Independent testing with the same model of meter and held for the full 10 seconds shows the resistance building to 400 megohms, well within the "good" range. (see attached videos, one of the technician's test, another with an independent test with the same model meter). If having Any Hour Services quote you anything, I HIGHLY recommend 1-2 independent quotes from smaller HVAC shops.

Got us scheduled ASAP. Communicative and efficient. Or HVAC went out and they were quick to get it…read morefixed. Thank you so much!

We called to have them replace our garbage disposal. They were supposed to come between 8:00 am and…read morenoon. The guy arrived at 1:45. Wanted to charge us over $800 and didn't even come with a disposal. He was going to run to Home Depot to get one. We said no thanks. To say we are disappointed in this company is an understatement. We wouldn't even give them one star, but the system won't let you post without giving at the very least one star. They don't even deserve that.

I recently had the pleasure of working with Mr. Electric, and I couldn't be more satisfied with…read moretheir outstanding service. From the moment I contacted them, their professionalism and attention to detail were evident. I received four quotes and shared my situation in the same way with all of them. Mr. Electric was the first one to respond, and I liked their quote so much that I almost canceled the appointments with the other companies. Sure enough, Mr. Electric offered the best quote out of the four. I received a grant for $5,000 to fix the power in my 110-year-old home. I always felt my house was not wired safely, and after my dishwasher started smoking and the fires in California, my anxiety doubled. Mr. Electric's quote was originally a little over $9,000, while the other three were between $11,000 to $13,000 and did not offer any assistance. The quotes happened after Christmas, and I felt this was my Christmas miracle because I thought it wouldn't be possible with the amount of money I had available. Here is what they wrote on the quote I received from them, which really touched my heart: "The price reduction is Mr. Electric's effort to support the community, especially during the holiday season. We offer reduced prices to demonstrate our commitment to helping those in need and strengthening our reputation as an honest service company. Community support initiatives can make a significant difference in people's lives, and it's our duty to ensure the safety of our customers and their homes." Just this statement alone is enough to show how incredible they are. The technicians, Kacey, Austin, Zac, and Chris (the owner), arrived promptly and were incredibly knowledgeable and courteous. They took the time to explain the work that needed to be done and provided a clear and fair estimate. Throughout the entire process, they displayed a high level of expertise and skill, ensuring that everything was completed to the highest standards. What truly stood out was the quality of the work. The technicians were meticulous in their approach, ensuring that every detail was perfect. They went above and beyond to make sure that I was happy with the results and even provided helpful tips for maintaining the electrical systems in my home. Mr. Electric's commitment to customer satisfaction is truly commendable. They delivered on their promises and exceeded my expectations in every way. I highly recommend Mr. Electric for anyone in need of reliable and professional electrical services. Their exceptional work and dedication to their customers are truly unmatched. Thank you, Mr. Electric, for a job well done!

had some work done with them lets say i will not repeat with them, for the price that was payed i…read morewould of expeded the job to of been complete to satisfaction, in lue i got excuses and they wanted to re-charge me to finish it correctly

I met Mitch through his son, a friend of mine, and I requested his services to inspect the…read moreelectrical system of a home I was buying. The owner of the home was so impressed with Mitch that he wanted all the needed electrical repairs to be done only by him. Mitch is deeply knowledgeable but simple and easy to talk with. Something he stressed was how important it is to do things right the first time, although he doesn't take an inordinate amount of time to complete the tasks nor does he overcharge. I have continued to work with him on my home after purchasing it, and not once have I ever felt cheated in any way. This is important to me because I know very little about home repairs or electrical work. I put my full trust and confidence in Mitch and see no need to ever look for another electrician in the greater Salt Lake area. I want him to succeed in his business because I feel there is a great need for contractors and technicians who can be trusted.

From the owner: Kelly Electric is known for honesty and quality workmanship. We specialize in electrical work. We…read morealso specialize in heating and air conditioning installation and repair, HVAC.

These guys are top of the line. Mike and Brandon cleaned up my breaker panel and installed several…read moreinterior and exterior outlets as well as lights for my garage. The conduit runs show their skill - very clean and well done. Mike and Brandon are real gentlemen prompt, polite, and friendly. They went out of their way to accommodate us and take care of extra tasks they weren't called on to do. You can't go wrong working with JP Electrical.

We have had JP Electrical come and do two huge jobs for us (on my mother-in-law's house last year,…read moreand now on our own house) and we could not be happier. They have been friendly and professional, and have made sure to communicate every step of the way. Their prices are reasonable, and their work is top notch! Highly recommend!

*UPDATE - After posting this review I did receive a call back and they sent someone out to look at…read moreand address the issue. The technician they sent, Gary, was very professional and did a great job of explaining the system and the issue. If I could give less than one star I would. I just purchased my furnace less than a year ago and it quit working on one of the hottest days in Salt Lake. I called for service on Friday and was told that the soonest they would be able to get someone out would be Monday. Leaving me to either have to spend additional money that should be covered under warranty or wait until Monday with temperatures expected to be over 100 all weekend. Incredibly horrible customer service. I would definitely not recommend them to anyone as they will leave you to fend for yourself after giving them thousands of dollars for a new unit.

Daniel was extremely friendly and helpful! Will only have him do any work on our home from now on!read more