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North Salt Lake, UT

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Redline Roofing

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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2 years ago

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Window Depot USA of Utah - Windows, siding, doors, and patio rooms. We do it all. And we do it BETTER!

Window Depot USA of Utah

(6 reviews)

Contractors hate me. And here is the story of why: I do my…read morehomework. The following windows contractors for bids on a house a mix of old huge various sized wood/aluminium/vinyl windows and some horrible Amsco windows: Alside / HDI Glass Advanced Window Products Acent Windows Murray Glass Window Depot of Utah Anderson Renewal All Purpose Glass/USI Glass Home Depot Lowes Champion Windows Window World And I vetted them. I found out who REALLY makes their windows and read all their material and eveything. I asked for their Energy Performance Ratings, U-Factors, and everything. That's when they started to get annoyed. Some just said "go to nfrc.org" and so... I did. Which is a horrible website by the way, endless charts and tables difficult to browse. Anyways, the sales people were not expecting that. I asked them to give me the makes and models of the windows they would be using. Most literally didn't know and had to check. And at this point, some stopped calling me back. Do you know why? Because they knew if a buyer ACTUALLY did their homework, they'd soon know their windows were crap/cheap windows. Most people's brochures were also very out of date; the windows they were selling weren't even the same. My personal bids ranged from $2601 (Alside/HDI) to $9,688 (Anderson). Murray Glass, Accent Windows and Alside/HDI Glass, Window World ALL use Alpro (AMI) Windows, typically Fairfield 70/80 or Amsco. Advanced Windows, Champion and Anderson Renewal all uses their own stuff. Which I like a lot. HD and Lowes both use builders entry level windows, but claim they are mid end. Doing your homework counts. I was disappointed at them telling me they are a "step up" then they are the first step. So yeah, the Anderson Renewal, I'm sure they do have the best windows, but are they really REALLY worth an extra $1,000 EACH window? No kidding, and they didn't thermally perform as well (U 0.29 vs U.21) as the ones I chose. Window Depot gave me some quotes but they said they found some higher end triple pane windows for more BUT after the rebates it would only be a few dollars more than the lower end ones. Perfect. That's the kind of cleverness and hunting I want from a window provider. They used PlyGem windows, triple pane and I am very happy with them. I paid ~$3,000, which included a few lead window removal, which is wicked complex and annoying. Yes, Windows Depot do subcontract out the windows, and the guy/crew that game to my house was a real craftsman with decades of experience; that's all I care about. Like one windows I was 100% certain the stucco around a window would be damaged, I counted on it, ( "windows was 9 blocks of glass) and yet it looks totally perfect. You really can't even tell, and yet they had to sledgehammer it out of the wall. I know I'm an annoying customer with all my questions, even John @ Window Depot may have grown weary with me, but he got my business and this awesome well deserved positive review. So I literally got the best performing windows, after the rebates, on the lower end of the pricing spectrum. And yes they all have lifetime warranties and such. I like the windows immensely. They feel stronger and not as flimsy as Advanced Window Products, and they are triple pane. I paid only a little more than the lower end bids with crap windows, and got a higher product, better thermal rating and all install properly and very well done.

If I could give a negative I would! I have the same experience as everyone else on here. They…read morewere very, very responsive until I needed some help after the fact with one of my windows. I did get one response from John when he came out and took some pictures of my front window that was coming apart at the seams. After that, crickets! He tried to tell me that it was my dogs that were pushing the window out. The dogs were in the equation when the windows were quoted and installed. I just paid to have another window company come out and do the repair. They told me the window had ZERO anchors on the bottom and with it being a West facing window the heat is what was making it come apart and bow. The windows are great from Window Depot. The customer service after the fact sucks! I will choose another company to do my remaining 20 windows!

CBX Columbia Basin Exteriors - During one of our jobs in the construction stage

CBX Columbia Basin Exteriors

(6 reviews)

Update 10/20/2018: I reached out to Hunter at the time of updating my review earlier today. Here is…read morethe conversation that occurred (no edits): Me: "I've accurately added and update to my review and you may want to touch bases with Branson. I tried to catch you before you left yesterday as I didn't realize until I had gone inside. Branson offered us a 100$ gift card for having to clean up after your crew...you brought me a 25$ card" Hunter: "It was my understanding that we were supposed to work out the gift card. Branson never told you he would be giving you a gift card for sure. Also I think we have been miss understood, when you say we disrespected your property and trashed it, are you saying my crew came back in the middle of the night and spread trash everywhere, Or are you saying it was done while they were working? Are you going to be home in the next hour and a half?" Me: I'm saying it was likely done while they were working, so no I don't feel incorrect in saying your crew disrespected our property. Branson told me he'd get us a gift card for 100$ but he had to submit that with you. I won't be I'm at work currently When I came home the first night to coffee cups, soda cans, food trash, etc scattered throughout my yard, then yes, that is disrespectful to me and my property I was going to take pictures of the trash the following morning but by the time I got up and ready my fiance had already cleaned it up" Hunter: "You should of taken pictures because I highly doubt my crew would do that. And he never promised you anything. He said the gutters (that their crew damaged) or a gift card. You got both and your still mad. Plus a bran new upgraded roof for 100% free and you want an extra 100$ as well? Plus if you had any concerns you would have told me when I asked you. Plus you went inside last night before I even walked off your property. So thanks for everything." Me: "He did not say "or" he offered the gift card for the trash matter. I'm not the first customer that has had that issue and Branson admitted that even. And no, the roof wasn't free...it was part of the purchase of the home, I'm sure I could have gone without the new roof and offered the seller less money for the home I went inside, I saw the 25$, I asked my fiance how much Branson had told us, went to head back out the door and you were already gone." Hunter"Bran ne roofs add 0$ value when you buy a home. And I'm glad your mad about your bran new 100% free roof. Me: "Brand new roof cost money for the seller, seller could have saved by not putting on the new roof and sold the house for less According to Remodeling Magazine's 2013 Cost vs. Value Report, a new roofincreases home resale value by a national average of nearly $12,000. The survey also revealed that homeowners who have new roofinginstalled can expect an average of 62.9% of the installation cost through increased home value. Hunter: "I'm so sorry your not satisfied. I truly with all my heart wish you could have paid for your own roof next year when it would have leaked and ruined the frame and structure of your home.. wish the best of luck to ya. @ Wish** Me: "Forwarded our conversation to my other half her response "holy shit...very unprofessional". I'll be updating my review further and adding this to it Hunter: "Have you ever seen the movie or read the book called the secret? If not I suggest you read it. It's pretty good." Me : "Yeah I'm familiar with it" Hunter: "Then I'm surprised. Have a good one." Me: "Don't be surprised, I have an expectation of service that I try to live up to in my own work environment....I haven't said anything that was untrue, but you got defensive and became unprofessional." Hunter: "Most of what you've said is untrue but I'm not gonna argue. Have a great day and smile lots. Me: "God is good all the time, and all the time God is good! I'm very honest and detailed in my reviews....and rather meticulous in my daily life if you want to say that what I said is untrue, then you just called the end consumer of a product and service that your company provides a liar." Hunter: "Is God the reason you posted the review and din't call me?" Me: "I reached out to you at the same time I updated the review." Update 10/20/2018: I have been in regular communication with Branson and Hunter in regards to the matters noted in my previous reviews. The repairs have still not been made, and apparently there is some miscommunication or misunderstanding between involved parties. Hunter stopped out yesterday and went over everything, and has brought out the replacement rain gutter. Branson had informed me that he would get me a $100 gift card for the issues, Hunter had stated he was going to bring the gift card with him. Hunter did bring a gift card but only for 25$. The fact that your employees disrespected our property and trashed our yard of which we had to clean up after them is not resolved by a 25$ credit. Hunter asked me to update / remove my review

I got my roof portion completed fairly quickly and it looks good (as far as I know), but the REST…read moreof the insurance job was Never Completed, and it has been very nearly a year since first contact. The entire Gutter system has never been touched, and the siding repair was on the NON INSURANCE APPROVED areas, with the APPROVED AREAS not even touched. So, I still have a damaged house (except for the roof) and now I have to Get It Done Myself!!! Yeah, even if by some kind of miracle someone shows to complete the work, I will shoo them away. I don't want ANYONE associated with CBX even walking PAST my house. Worst part? CBX wanted to be PAID IN FULL for ALL the work. They got paid for the roof, and that's all they will EVER get from me.

Kimball Roofing & Siding

Kimball Roofing & Siding

(15 reviews)

City of South Salt Lake

If you like cost overruns, mistreatment, and half truths these are the people you should hire…read more I hired these people to repair my roof while going through medical treatment. I let them know I had some new panels that could be used on the roof which they hauled away and did not use. Then they put the same kind of panels on the roof and charged full bore price for them. There was no credit for the new panels they hauled away. The inspection was poorly done or they planned to do cost overruns all along. They ripped into the roof and then called and said it would be more than their bid. It was raining every other day so it was impossible to leave the roof open and find someone else. Since I was receiving medical treatment and they knew it I was unable to inspect that the work they claimed had been done. Then when they were done they didn´t inform us but just debited my account and claimed they couldn´t contact me. It is interesting they were able to contact me easily before that time. There was no credit given for the new panels they hauled away and Kimball claimed they were too short. Previous work had required the same size panels and these were so long. Apparently the panels shrink according to what Kimball said. They don´t shrink but that is the only way his statement could be true. He said he was going to return them but didn´t. Kimball has responded but does not address the real issues. As seems normal only half truths. I did complain to CPS of Utah and they told me that in this case I would have to sue since they are a mediation service and Kimball is not interested in mediation.

Timely from the estimate to the actual work a couple days later. My sagging soffits above my living…read moreroom window look great again!! Great job.

Franke Siding and Rain Gutter

Franke Siding and Rain Gutter

(2 reviews)

Do not use this company. The owner is flakey, has terrible business practices and the quality of…read moretheir work is pathetic. He did our new Home and siding and rain gutters blew off within a year. They fixed and painted the siding the wrong color, never came back. 3 years later our siding is blowing off again. Mike (owner) said he'd come fix it, for $350. Total joke. Wish I would have researched this company more. Not a good reputation and now I know why. Run run run away from this company - you will regret any dealings you have with them.

This business is horrible! Do not get rain gutters or siding from this company! Please read my…read morereview in the Better Business Bureau of Utah site. This owner has horrible practices. I will also be adding my review to Angie's List. We paid for a full siding job for our house after meeting with the owner of Franke Siding and Rain Gutters. He implied that he would be doing the job and offered all sorts of promises. Most of which we knew wouldn't happen but the bid was acceptable and he seemed great. He did not install the job at all. Instead he sent one of the worst people I've come across that has worked on our house. And that is saying something. The job took 3 times as long as promised. Which would have been fine because that is ALWAYS the case with contractors. Why they lie about such things is almost comical. The worst of this experience is that our siding is defective and seems to be melting off the house. This job was started in April and finished about the 3rd week of May. Before it was totally complete we already had pieces falling off the house. We had just brought my daughter home from Primary Children's Hospital on hospice and was at home, dying from leukemia. The owner still didn't give one consideration to our problems to come and replace the defective product as promised. I feel, for this alone, he has no soul! Aside from the defective product, his employee cut our tenants cable lines and we had to have Direct TV come out and fix the problem, costing us money. The owner, Mike Franke, promised SEVERAL times to reimburse us this cost and has not done so. Mike came to our house in June to look at the defective siding. He stated that he had never seen siding appear to melt and that he offered a lifetime guarantee on our installation and the product. He said he would get with the manufacturer and would get the siding replaced. This was in JUNE! I have never heard from him again. He had also promised to bring me a check for the cable repair when he looked at the defective siding but conveniently forgot his checkbook and promised to return the next day with the money. I haven't heard from him since this visit in June. I have emailed him repeatedly and I have called and texted and I have never heard one word since his visit in June. If I can do anything at all, it would be to warn EVERYONE not to do business with this company. He is not an honest person. He doesn't care about providing a product that he promises. He has no soul! PLEASE PLEASE PLEASE DO NOT DO BUSINESS WITH MIKE FRANKE OF FRANKE SIDING.

S & S Roofing

S & S Roofing

(21 reviews)

Met with Blake on working out a bid and coordinated with Amy in their office. I had a couple of…read moresmall issues.. they handled it professionally and in a few days issues resolved! They replaced my gutters, flashing and sheeting along with moisture barrier underlay.. lots of work.. all done in just a couple of days! They had a lot of clean up! They striped 2 layers of old shingles off and replaced my entire gutter system. The new was a big improvement over the original! Pulled a large bar magnet around to pick up loose nails and staples as well. I found S&S Roofing to be competitive and honest. These guys are real hard working pros! I would hire them again!

I wanted to update my review as it is now posted on BBB Utah. Here it is!…read more I wanted to inform people about S&S roofing, as I spent over 6K on overlay to my existing roof a little over 9 years ago. I decided to go with S&S roofing. We discussed putting a 2nd layer over top as they stated it will be just as good, and a few thousand dollars cheaper. I originally thought they did a great job, and they had a site manager inspect the roof when it was finished. He came down and informed me everything was good. Now I am a 100% disable veteran who has had back surgery from supporting the war in Iraq, so I cannot climb up on a roof anymore. Due to the harsh winter we are in I called up to S&S roofing two weeks ago to see if I could get someone to check my roof out as I was hearing noises I have not heard before. She spoke to me in all reality very snotty way. She said, "Well that was over 9 years ago and the warranty of the shingles are through the company who makes them, not us. If you wish for us to come, check your roof there will be a charge of $350." I said really, no thanks there is a couple of companies I will call who will check my roof for free, and hung up. I went on the BBB website and selected a couple of companies listed and gave them a call. They both came out and checked the roof and both stated the same thing: The shingles are fine, BUT there are issues. When they installed the shingles they did not run the shingles all the way to the house. They did not put any flange Flashing or caulking to protect the water from seeping under the shingles. There is a very evident gap between the house and where the shingles stop throughout the existing roof. They informed me the only thing that is saving me is the existing roof that is there, because the water is going under the shingles and running down on to the original roof shingles. I will have one of these companies do my work. I put my trust into this company and I thought would last me 30 years. Don't believe what they say, and get it in writing. I will warn my fellow Veterans to stay clear of this company

Redline Roofing - roofing - Updated October 2026

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