I got a bid on a complete tear-off and new roof 4 years ago from one of the Initial and Initial…read morecompanies here in town (Salt Lake City). It was a little over 20k. I have 3 lay-overs so with the warnings of an historic El Nino, quite literally, tons of snow, I thought it was time to pull the trigger. I called Whitaker and 2 others to get bids. Whitaker and one of the others sat with me for like an hour answering all my questions, and I'm a bit like a 3 year old, "why?" "why? "how?"....They were both patient and I would have been happy with either. Their estimates were a gnat's hair apart, both within spitting distance of the estimate I got 4 years ago. In this world of absurd pricing and gouging, these guys remained ridiculously low and fair. I opted for Whitaker based on a good feeling. What a great move!! ON time, multiple confirmations, and honored their estimate. The roof is gorgeous. Hazel would've been proud of the clean-up, and the crew was incredibly friendly and conscientious - they even worked, against my pleading - in the rain!! Here's a kicker. The day they started the job, the office manager knocked on my door and did a 'house call' to thank me and express their gratitude for choosing them. Now seriously, when is the last time you've even HEARD of a company doing that, let alone experienced it yourself??? I simply couldn't be happier. Genuinely. OH...there's another review from a WG on Aug 28th. That's NOT me. Check the profiles to verify.

I called Whitaker Roofing for a leak concern, and they showed up the following day to check things…read moreout. William was thorough and professional and gave me an estimate to re-do the caulking round some of the roof penetrations. They completed the repairs a couple days later and all is well! A great experience overall!

Responded very quickly to my request and provided honest recommendations for my roof. I also found…read morethe quote for roof maintenance to be fair and reasonable.

J&R Roofing was incredibly responsive in coming out to see my roof the day I inquired about getting…read moreit repaired. Their quote to repair the leak was very reasonable and they were out later that week before the next storm. I highly recommend them as they were honest and didn't try to inflate the repair with anything unnecessary.

I worked with Darin. He bid the job, was upfront about everything, Scheduled My new roof…read more The roofers were there on the morning of the date promised, on time. They were friendly, went to work. My roof is very steep and in very hot weather, they completed the job in a timely manner. They did a great job, Very good quality. My roof looks very good. I would hire them to do any roofing work. They know the business. Thank You Peter Leyer

Hi Parker, I invite…read moreyou to come back and look at your workmanship. You left improperly installed flashing that let water in. You didnt properly silicon holes/siding on my roof leaving water intrusion. When your team roofed around the swamp cooler we discovered a hole on the side which appeared to be from someone kicking the unit. Again we didnt have issues until after your roofers came. Also improperly sealed. When I asked you to come review your work you ghosted me for months, yet your wife who answers the phone told me many times you would call me back. My insurance adjuster came by and called your work 'subpar'. I had to hire another roofing company to deal with the water intrusion issues your company continued to deny responsibility for.

I chose Shaw Roofing for installation of a new roof on my very old garage. Not only did they…read morereplace the roof but they replaced all the rotted soffits and fascia. I am thrilled with the results, for a fair price, and would definitely recommend them. Everyone I interacted with from Shaw Roofing were friendly and professional.

I selected Shaw Roofing because they had completed a roof for us several years ago. My recent…read moreexperience was nothing like the previous one. I am in a condominium connected by one wall to anther unit which was also getting a new roof. There were numerous problems from the beginning with coordination of products, timing of installation, etc. I would attribute them mainly to a lack of ongoing communication with the owner of Shaw Roofing, who seemed to want to blame all of this on me. His crew left some components of the job unfinished, when the owner could have easily contacted me by phone to determine how I wished to proceed. I have now contracted with someone I else I trust to complete the job. I paid the original down payment and final original estimate in full before being billed an additional 10% of the project cost for "unforeseen expenses." The original estimate was very high but I trusted them to do it professionally. I'm sure the roof itself is fine but it's the other things that I expected in order to be a satisfied customer. I am definitely not.

Pt2-paint,soffit, fascia, plus new siding on the east side of the house…read more I hadn't expected to do more than the roof & gutters. Got to talking about plans for the door hole patch on the east side and the need to paint and fix more things - Kris mentioned he had crews able to do all the work needed. The price he quoted was as good as the roof & gutters cost. Again the crews did beautiful work putting up the hardy board siding to cover the patch - painting and installing beautiful aluminum soffit and fascia. I can't pick my jaw up of the ground. My house is no longer the ugliest place on the street.

On time, professional. Added a covered patio. Roof done in a day. Highly recommended. Will hire…read moreagain.

We got 4 bids total on redoing our roof. Three of them were in the same ballpark. Roofing Pups' bid…read morewas twice as much as any of the others, and the was for their "good" package. Their "better" and "best" went up in avaricious, mind-blowing steps.

The guys did a professional job on our siding. It looks great and they made sure everything was…read morethe done the way we wanted it. Jeff was very helpful and we enjoyed working with him. Thanks for doing a great job. They also have a good financing option.

Master redid our roof about 4 months back. They came out and did a satellite removal after the…read moreinternet company refused to take their equipment off the roof. Cole responded in one day and saved me getting on roof. Great customer service and willing to do a little extra for a job that they already completed. Can't say enough about their follow-up and customer service. Highly recommended.

After getting six bids, Master Roofing was the clear choice...and they exceeded expectations at…read moreevery step. Ahmad came to our home to provide a free quote and spent nearly two hours thoroughly inspecting both the roof and the attic. That level of detail immediately set them apart. He took the time to explain everything clearly, which gave us a lot of confidence in their process. We received six different bids, and Master Roofing's was by far the most comprehensive. It was clear that other companies were leaving out items that likely would have shown up later as added costs. With Master Roofing, everything was transparent upfront. Before the project even started, McKay and Kris came out to walk us through the entire process. They were professional, thorough, and made sure we knew exactly what to expect. Throughout the project, Cole (the project manager) was exceptional. His communication was consistent, proactive, and incredibly helpful. We always felt informed and taken care of. The crew was fantastic...friendly, professional, and efficient. They worked quickly without sacrificing quality, kept the job site clean each day, and were very respectful of our property. They even finished the project about half a day earlier than expected. After completion, McKay stopped by to personally check everything over and make sure we were satisfied, which really speaks to their level of care and accountability. I highly recommend Master Roofing. Do your homework and get multiple estimates...you'll quickly see why this company stands out.

Due to a late snow, and a massive old tree falling on our property, we needed an out of code, bent…read moreelectrical mast removed, and the roof repaired to prevent any future leaking. They quoted within the insurance company's allowable amount. If you've ever dealt with home insurance repairs, you'll know that's not very common. Most quotes will be above what the insurance company initially decides the repairs should cost. Plus, most companies won't even come do the piece work that the insurance approves to be done, because it's not a large enough job. I was able to schedule the estimate online, and the paperwork was delivered through email, which is a much more convenient way to deal with things. No calls from numbers you don't know, unsure whether you should answer, or if it's just another robocall, and no paperwork to physically file away. Once I decided to hire them, they had a roofer here within 2 days to do the repairs. The roofer did not collect payment that day, the manager/owner came back later to check the work, and that's when I paid for the repairs. That was another nice plus, knowing that the work will be inspected before collecting payment. I'd recommend this company to anyone that wants repairs done, or a new roof installed. We won't need one for probably another 10+years, but I'll be contacting them again when that day comes.

I used my roof they did a great job but did not pay their contractor so now I have a lein on my…read morehouse does anyone who has used them know their licensing number because they never gave me a warranty paper showing I paid for that