Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

This place is the place to buy a car! Derek and Gus are the greatest team! They have both been in…read morethe car business for a long time and they have figured out a perfect business model, great product and no haggle selling. The cars are great quality and fairly priced. Everything is on the up and up. Don't believe me? Go check them out for yourself. Totally transparent and just nice guys. I had to run down to the bank to get a cashiers check and the bank manager said "are you working with Derek?" She proceeded to sing his praises and said that he had helped her with a car. If you are looking for a car Derek will find it. If you have a car to sell Derek will probably buy it and if you see something on their lot, buy it! I honestly won't buy another used car anywhere else.

We have needed another car for several years but we couldn't find a car both of us could agree on…read more My husband wanted a good price and low mileage and I wanted an SUV for safety and because they are cool! We finally tried Enterprise, since we were again renting a car from them. We were lucky enough to talk to Johnathan when we first got there. He was knowledgeable as to their stock and showed us three SUV's that had all we wanted but were reasonably priced. I thought they were all great looking cars, clean and well maintained and relatively low mileage for rental cars. We took a test drive in the one that I liked. We couldn't decide so we thought we would come back another day. We went to lunch and over lunch we picked the one we liked the best and then went right back to purchase the vehicle. The process was not only no hassle but the car was exactly what we wanted. This was to be a vehicle for me and I had had leather seats and loved them. Guess what? Enterprise can re-cover the seats! We were able to get heated leather seats and Lo Jack installed. Also we have a free 3 month subscription of Sirius XM. We had to wait a few days but it wasn't long. We didn't finance the car so I can't say how well that goes but our purchase experience was the easiest and most enjoyable. Isaac made the paper work go smoothly. I would recommend Enterprise Car Sales for good customer service as well as a large selection of newer cars at really good prices. The whole experience was easy and actually enjoyable. We love our 2017 Jeep Cherokee and I wish we could have purchased all three of the vehicles we looked at but I have to wait until we win the lottery.

I had a great experience here. I ended up getting a great car at a fair price. I worked with…read moreStephan and he was great! Very patient and understanding. He listened to what I was looking for in a car and made some suggestions. He was also happy to bring cars from other locations for me. I highly recommend this location and Stephan. I usually hate the car buying experience but this was smooth and easy. I don't remember the names of other staff members but they were also friendly.

I've been coming to AutoHaus for years, and they continue to impress me every single time. The…read moreentire team is incredibly friendly and makes you feel welcome the moment you walk in. They're always responsive, quick to answer questions, and great at keeping me informed throughout the repair process. Most importantly, the quality of their work is consistently excellent. I trust them completely with my vehicle because they're thorough, honest, and clearly take pride in what they do. On top of that, their shop is spotless and well organized, which really reflects their professionalism and attention to detail. It's not easy to find a repair shop that checks all the boxes, but this one truly does. I wouldn't hesitate to recommend them to anyone looking for reliable, high-quality car service.

Xavier gave perfect service. I was in and out within a few hours. Diagnostics were quick and easy…read moreand they gave very great prices. I will recommend Autohaus to anyone that wants to keep their car going. Brakes replaced and repaired and starter was replaced.

Brought my Acura in for service....it was fantastic. Professional, estimate was correct, washed…read morethe car, clean lounge and the wifi worked great. Will definitely be goin back!

I purchased a vehicle from McGrath Acura of Downtown Chicago on 10/25/2025 with all negotiations…read moreexplicitly based on a true out-the-door price--including taxes, title, and all fees. Nine days after the sale, I received a FedEx packet from the dealership instructing me to take the title to the DMV and complete the registration myself. To clarify the situation, I contacted the DMV--and the representative informed me that I owe nearly $3,000 in excise tax, title fees, and registration costs. This was the first time I became aware of any additional charges. When I reached out to the dealership to understand what happened, their explanations completely contradicted the written record of our negotiations. I have detailed documentation showing that every conversation was based on the price being a fully inclusive, out-the-door (OTD) total. At no point before or during the sale was I told that I would be responsible for thousands of dollars in taxes and fees. Between November 3-10, I sent six emails requesting assistance: from the General Sales Manager, Tye Lee, to McGrath Imports' corporate director of client relations, Melissa Hansen Kann. I have not received a single email response from anyone at McGrath Acura or McGrath Imports. I chose an Acura dealership with a well-known family name behind it because I assumed a corporate group with 12 locations would spare me the sleazy used-car salesman experience. What I expected was transparency and professionalism. What I got was a complete lack of accountability. This has been the most dishonest and frustrating sales experience I've ever had. I paid for a true out-the-door price, only to be left with thousands in unexpected charges and no support whatsoever when I sought answers. Complaints have been filed with the Better Business Bureau and Consumer Protection agencies. Avoid this dealership at all costs.

Highly recommended for folks looking for pre-owned / used cars. Don't just limit yourself to the…read morelikes of carmax or car sales from car rental companies! Come by take a look at the selection and speak to the honest and friendly folks at this small privately family-owned used car dealer. Selection of cars: Few dozen of mostly sedans including compacts, mid-sizes and full, as well as some SUVs. Mix of Asian and American brands. Most are considered staples (workhorses) intended for the daily needs of the working and lower middle class. People behind it: Friendly, understanding and patient - through and through. Mike, the owner, a very charismatic gentleman that is very social and easy to talk to. He has owned the place for many decades. Despite all the years in the business, he remains humble and empathetic, down to earth. When it comes to him, you can freely speak your mind. If you show him your genuine and good heart, he will do his best to accommodate and give you a good offer. Michelle, who is responsible for financial operations, and Nicole, assistant are friendly, helpful, patient and understanding. Christian & Julio, the handymen taking care of the cars. Friendly and hardworking fellows. Facility: Yes, the exterior looks much better and no doubt the interior definitely needs work and the carpeting needs replacement. Personal story: I was in the market for an affordable vehicle that met certain criteria's like budget, mileage limit, and some tech spec. minimum like a rear-view camera. And I found the one that met all my criteria/expectations. I had some delays in procuring the car because my bank doesn't have a branch in Chicago and it took awhile to receive a cashiers check and then also because of my extremely busy schedule. Economy auto mart was very patient and understanding and held my car as sold for 2 weeks until I had everything ready to go.

I bought a truck at this dealer and had some problems, they told me that they would fix by…read morereplacing the parts and labor When I went back to have the parts replaced, they only replaced one of the parts and not the other,I paid more than $22,000 a little more for this truck, and one of the owners behaved very despot, The truck came with 2 problems and they only fixed one, The person with whom I spoke was very rude, despotic, and without any interest in helping the client, I don't have his name but he is the owner's son, What I can tell you is that I will never buy another vehicle from this dealer again and I recommend that you don't do it, they just want your money and after you sign the papers, for them you are just a number,be careful if you buy something from this dealer.... No compres en este dealer son bien transas, y si compras ten cuidado con lo que firmas, y si te prometen algo diles que te firmen un comprobante porque si no lo hacen te van a estafar,{mucho ojo}

McGrath took the time to listen and make a repair to replace a tire that failed after only being…read moredriven for 6 weeks.

Beware of service over charges ... they wanted to replace my engine for $18,000; a local repair…read moreteam fixed for under $3,000. Over 3,000 miles later and I'm feeling there's something rooted at McGrath Lexus Service (Chicago)

I recently stopped by Baha Auto Sales while searching for my next vehicle, and I had a great…read moreexperience. I was greeted by Dee, who was extremely helpful, knowledgeable, and made the whole process feel comfortable without any pressure. The dealership itself was very clean and well-organized, with a wide selection of vehicles that were all in excellent condition. A few that really stood out to me were the Rivian, Kia Telluride, and a beautiful Benz--definitely something for every style, whether you're looking for family, luxury, or sport. The pricing also seemed very reasonable compared to what I've been seeing elsewhere. I'm still doing a bit more research before making my final decision, but this is definitely a place I'll be coming back to. If you're in the market for a quality vehicle with great options, I'd highly recommend checking out Baha Auto Sales.

Purchased a van two month ago and now the paper plate is expired and I still do not have any plates…read moreand these people just shrug their shoulder and say its not their problem

I had a fantastic experience at Honda of Chicago! From start to finish, Wilfredo Aguilera made the…read moreentire car-buying process smooth and enjoyable. He was knowledgeable, patient, and took the time to answer all my questions without any pressure. Wilfredo truly went above and beyond to help me find the perfect vehicle that fit my needs and budget. He explained everything clearly and made sure I felt confident with my decision. The entire team at Honda of Chicago was friendly and professional, and I appreciated how organized and efficient the process was. I absolutely love my new car and couldn't be happier with the experience. If you're looking for a trustworthy dealership and an exceptional salesperson, I highly recommend Honda of Chicago and Wilfredo Aguilera!

Before I start this review, I'll say that the sales person Tracy was a sweetheart. Super nice and…read moreshe did try her best to get us close to the number the online sales rep Daniela told me. I saw the car on cars.com and emailed the dealer. They get back to me and I ask for an out the door price as I was paying cash no financing. Car was listed at 24,500. Daniela sends me a link and the price came out to 27k per their website(including tax title license etc..). I figured I'll get there and maybe negotiate it down to 26 or 26500. 2023 hrv btw. Finally find time to get there within a week of initial contact, and was greeted by Tracy. Again, she was not part of anything that happened previously and was very helpful. We test drive the car and all was good to go..until she told me the OTD price was 31,000! Their online sales rep left out all the extra fees they charge and seeing a 7k markup on a prelude while waiting in showroom should've been a huge red flag. Online sales rep lured us to the dealer in hopes that I'll be stupid enough to pay close to 5k over what I was initially told. 3k cpo fee, 2k PDI fee which was conveniently left out from the online sales rep Daniela. Horrible business practice. Tracy did try to get the number down but we were way too far apart in price. A staunch reminder of why I do not shop in the city for cars and will never do it again. Do not recommend at all.

Well oiled machine of a service dept. fast intake and follow up. No upselling. Great staff. Thanks…read moreJennifer

The last two times, what appears to be the service manager, has less than average customer service…read more It's bad enough I may consider looking at service at another location and will think twice about purchasing another vehicle at this location. I feel bad for the employees and any patrons she comes into contact with her during service. Otherwise, the service performed was met my needs and was timely.

Another day like Monday, I bought my HONDA CIVIC 2014 SEDAN…read more4 DR, thanks North City Honda for the nice welcoming for decision move to a better choice for a life time, thanks to Antonio Villarreal product specialist to his recommendation to look toward better options also, to the team at North City Honda for there service. THANK YOU

Scammers. Listed prices are deceptive due to a number of factors. A $999 processing fee to recoup…read moretheir expenses rehabbing the car from its previous owner. They also attach $1695.00 for the installation of a tracking device. Salesman August presented the tracking device as an optional benefit during his sales pitch for their prepaid maintenance scam*, the full term of which cost $1695 as well. Other fees attached that are apparently common practice at ALL 60 Victory owned dealerships across the country. When we pushed back on the inclusion of the two $1695 up charges, they were willing to remove the prepaid maintenance. When pushed about the tracking device, August asked if we could see any benefit to the device. When we said, "No," August got a blank look on his face, and then repeated his question. We were still "no," which just lead to another blank look and another ask about seeing the benefit. They were willing to reduce the cost of the tracking device down to $699, which they claim is their cost. It took roughly a minute for August to discuss with his manager and return with that offer, so apparently we're not the first to wonder about it. The manager would later come out, and attempt to budge me from my budget. I set a hard top, and the manager, maybe named Peter, kept coming down, and ignoring our concerns about the tracking device. We finally just left, saying we were sorry for wasting their time. About 15 minutes after we left, I got a call from a number that my phone reported was a Chicago masked number, which I ignored because I was driving. It was a voice mail that started, "Hello (my name), this is Peter Gabriel..." and I got skeptical but excited as a huge Peter Gabriel fan. ;-). But he continued, "From Victory Honda. ... I was just calling to let you know I was able to get you down to the (price) that you're looking at I did some maneuvers and give you more money for your trade somebody able to do that for you if you found that the best deal please come back and get the car would like to own your business again I did it for (price) like you asked for thank you and have a wonderful night my phone number is ..." Apparently, these tactics are common across all Victory dealerships. Nitrogen tire fills for Toyotas that have no need, "Optional" tracking devices universally preinstalled, inflated tire lock pricing, passing their costs as additional costs instead of quoting accurate prices on their website.