I can't say enough good things about Marino. I bought the extended warranty, and I'm thankful I did…read morebecause my check engine light came on and the truck started showing a misfire, well, it turned out to be a big repair. They had to replace the camshaft, rockers, and lifters, which is no small job. Thanks to the warranty, all I had to pay was a $100 deductible, and the team handled everything smoothly from there. Mel and Dave in sales were outstanding. They took great care of me and set me up in a brand new Grand Cherokee so I could still haul all my equipment for work. Alex in service was phenomenal. He got my truck in right away, kept me informed every step of the way, and made sure I was always in the loop as the repairs were being completed. On top of that, Mel, Dave, and Alex went above and beyond by actually dropping my truck off at a house I was inspecting because I had a packed day and wouldn't have made it before closing time. Professional, responsive, and genuinely caring, this team made a stressful situation incredibly easy. They truly went the extra mile, and I would not hesitate to recommend them to anyone. They are the best!

I won't trust a different dealership other than Marino with servicing my vehicle…read more service writer Jose Quezada kept me informed during the process with cost estimate, suggestions, and time of completion. check the website for service coupon.

Rick Hernandez at Buy A Car has a great used car lot and he is a very honest and helpful…read morebusinessman. I had gone to a lot of places to look for a car and I got turned down due to my credit. Rick was able to help me get a really great car, the best I've ever had, and he handled the financing. There were some minor problems with the car after I bought it, and Rick repaired these for me free of charge., I highly recommend Buy A Car due to Rick's integrity as a business owner.

Amazing car dealership, their customer service was great too. I like how honest the dealer was, and…read moreI was able to get a nice car for a really really good price. The car runs good

I've been in the car business for over 8 years, including time behind the finance desk, and I've…read morenever encountered anything as unprofessional, misleading, and frustrating as my experience with Mike Anderson Chevrolet. I purchased a 2024 Chevrolet Silverado 2500 from them earlier this year, and what should have been a smooth transaction turned into a months-long nightmare that I am still dealing with to this day. Deceptive Sales Process I first contacted the dealership on January 31st after finding the truck listed on their website. It was advertised as a Chevrolet Certified Pre-Owned (CPO) vehicle -- this was a major selling point for me. After discussing financing and pricing, the salesman later told me that the truck was not actually certified -- but "pre-certified" -- and that the advertised CPO status would cost me an additional $1,995. Not only was that never disclosed upfront, but it was in direct contradiction to the listing on their own site and the vehicle's Carfax report. I will attach a screenshot of the listing clearly showing that the truck was advertised as Chevrolet Certified, as well as documentation from the Carfax. This kind of bait-and-switch is deceptive and dishonest. It's a tactic designed to artificially inflate profit by misrepresenting what's included in the advertised price. Predatory Financing Pressure Originally, I planned to use my own credit union. Then I noticed the dealership's website offered a Capital One pre-approval tool, and I already had a pre-approval with Capital One, who is one of their advertised preferred lenders. I'll also attach a screenshot showing their website promoting Capital One Auto Navigator. I told them Capital One was the only bank I wanted my credit submitted to, and they said that would be no problem. Then, out of nowhere, the sales manager refused to sell me the truck at all unless I financed through GM Financial. Not only did he pull the discount, he outright refused to sell the vehicle unless I used a lender of his choosing. This was an absolutely outrageous abuse of power and a blatant attempt to maximize back-end profit through a higher interest rate. (Which, by the way, was nearly 5% higher than what I was already approved for.) I went through with the financing -- fully knowing I would immediately refinance -- but the entire transaction left me disgusted. Post-Sale Neglect & Tag Delays I signed paperwork on Feb. 18. The truck was delivered on Feb. 25 -- with no temporary tag, making it illegal to drive. I didn't receive a temp tag until Feb. 27 after repeated follow-ups. As part of the out-of-state sale, the dealership used a third-party registration company (ATC), a company I've worked with many times. They're efficient -- when the dealership provides what's needed. But after my sale, I received zero updates on my permanent registration. I started asking about my plates on March 31st, and despite dozens of calls, voicemails, and emails -- not one person from finance or the title department has responded to this day. I've left countless voicemails and received nothing back. It's now been over four months. My first temp tag was about to expire, and even then, I had to beg for a second one. I sent messages on May 21, May 25, May 27, and finally on May 31 -- two days after my tag expired -- I got a response with another excuse. I didn't receive the second temp tag until June 2nd. Out of desperation, I even emailed seven different managers listed on their website. Not a single one responded. Final Thoughts This entire experience has been a masterclass in how not to run a dealership. I've never encountered such a blatant disregard for honesty, professionalism, or customer follow-up. If they're willing to treat a knowledgeable, experienced buyer like this -- I shudder to think how they treat customers who aren't familiar with the process. I have filed complaints with the: Better Business Bureau Chicago Automobile Trade Association Illinois Automobile Dealers Association Illinois Secretary of State's Motor Vehicle Review Board Avoid Mike Anderson Chevrolet at all costs. I'll be including screenshots of the misleading listing and the false advertising of Capital One as a preferred lender. Let this serve as a warning to anyone considering doing business here.

They sold me a car, lied about paying off my trade-in, and disappeared. Mike Anderson Chevrolet is…read moredishonest and unethical. GM replies to reviews stating to reach out directly but I HAVE numerous times and absolutely no communication back. Please avoid this dealership unless you want to deal with the legal hassle of being financially responsible for a vehicle you are no longer in possession of!

The dealership is honestly amazing. First of all, they were playing the best music ever, secondly,…read moreeverything was so pristine and the process was so easy. I have to make it clear that car buying as a woman is not usually a fun time. Ray never spoke down to me or talked to my male counterpart. He knew I was the one purchasing, and that was really important to me. He asked me all of the questions and what I was looking for in a vehicle. Ray truly was the best part of the sale. He is so kind and funny and really made the whole process a joy. I would recommend to anyone who is in the market for a vehicle to visit Ray at City VW.

Service has definitely gone downhill here in the last 2 to 3 years. Most of the staff don't really…read moreacknowledge you as customers or treat you as people who were paying for a service anymore. It's quite sad. Service charges have become less clear over the last few years. The people handling your appointment - at least the guys - have become consistently less reliable, although most of the women who work in the service department do you tend to care about your cars more, so they're at least still doing their jobs. More often than not there's unclear charges that you weren't expecting heading in. Overall just honestly bad service. If there's another VW you can go to that you've enjoyed in the past. I would recommend getting your service done there, not here.

Derek and his wife are really cool genuine people. I bought a car from them and he was very honest,…read moreupfront and helpful. Made me feel as if I was buying from a friend and I appreciated the fact that he was down to earth and friendly. Even encouraged me not to buy the car right away but to take some time to think about it. I was really impressed by that. I bought a Land Rover, which I know have been known to have computer problems. He assured me that he knew the owner and that the car had been taken care of. When I pulled the car fax it confirmed that the car had been only serviced at the Land Rover Dealership. He recommended a company to give me a warranty and had them call me to even set it up. I'm appreciative and would definitely recommend Auto Warehouse to anyone looking for a great used car

This place is the place to buy a car! Derek and Gus are the greatest team! They have both been in…read morethe car business for a long time and they have figured out a perfect business model, great product and no haggle selling. The cars are great quality and fairly priced. Everything is on the up and up. Don't believe me? Go check them out for yourself. Totally transparent and just nice guys. I had to run down to the bank to get a cashiers check and the bank manager said "are you working with Derek?" She proceeded to sing his praises and said that he had helped her with a car. If you are looking for a car Derek will find it. If you have a car to sell Derek will probably buy it and if you see something on their lot, buy it! I honestly won't buy another used car anywhere else.

Came for inspection of vehicle only This guy was pushing…read moreFor me to get the work done after declining they did put the breather back on the vehicle right It ran worst than it did before the car came to them He's really dismissive towards you when he's not gonna get your money But put things back the way they were Not Good Business

Great work at a fair price. Has worked on my vehicle numerous times. I would definitely recommend…read morethis place.

purchased a used vehicle from this location on May 2025! I thought everything was fine except the…read morecheck engine light was on! I called this location the next day and was told that I had to come in on May 27th! I told them multiple times before this date and on this date that this check engine light has been on! I was promised a full diagnostic would be performed! I get the car later that date, the check engine light was still on! Normally, when something is wrong because of a business's mistake and I complain, I'm either banned or given the runaround! Now, earlier this month, the car is completely shut down! I'm not paying a dime on this car payment until this is taken care of! When I came and picked up my car, I was told it was parked across the street! I was looking for about 25 minutes, and guess where my car was? It was actually in the lot adjacent to the service area! Be cautious with this location! They will give you a lemon and a half tank of gas, and will not tell you!

Don't like the services they provide. I never was told that if you dont make a payment on time they…read morehave the power from the finance company to turn off your car completely and I was thinking that there was a problem with the car even tho after 2 months that I bought it took the car to get it fix under the warranty and they still didnt told me that they were turnning off my car because a late payment. Los servicios que dan no estan nada buenos, cuando compre el carro me estaba fallando a los dos meses porque no encendia y a mi ellos no me informaron de que si te atrazas con un pago automaticamente tienen el poder de la financiera de apagar el carro y yo pensando que estaba malo y aun asi lo lleve con la garantia que me habian dado al lugar donde lo compre para que me lo chequiaran y no me dijeron nada que la financieara podia apagar el carro por pago atrazado y eso no esta bien

Super helpful, knowledgeable, and easy to work with. Walk me through options and provided honest…read moreguidance on where to not bother spending money. Appreciate the honesty and transparency! Definitely recommended.

Zak was amazing. I had a lease I wanted to get out of and he made it happen at a price above…read moreCarvana and everywhere else. All within 2 weeks. Always responded right away and never BSed me. Always straight up. If you treat him well he'll do the same back 100x over. Can't say enough positive things about him and his team.

I want to give very loud "shout out" to Eric Cardona who was patient, sympathetic and…read moreunderstanding as my 80 year old mother transitioned from financing a vehicle into leasing a vehicle. I wish all salesmen were like him. Thank you Eric

First time buyers with my boyfriend and they tried taking advantage of us. They were forcing add-on…read morepackages to the quote of the vehicle (which is illegal). The salesman was honest with us on not having to purchase them and when asked to remove them with the managers approval it was declined. We then asked to speak to manager personally and we waited but instead he sent over a supervisor. We got up and left because all they did was waste our time. Terrible.