Update 11/04/2022:
I met Felipe during my lunch break to retrieve the promised check of $2300 for refund of labor. He wrote and signed but immediately crossed it out due to "his son having to sign it instead because he is retiring today and giving the shop to his son Andres Orozepa" Then, he tells me that it happens to be the only check left and asks if I can come another time. I asked if he could use Zelle and he refused because he claimed to not have is cell phone. I told him to drive with me to the nearest Wells Fargo to withdraw the money, so he sends his son, Andres. Before we departed the shop, I saw Felipe on the phone spelling out the number on my company truck, reporting me.
On the drive, Andres admitted to still be learning about installing car audio and apologized. At the bank, instead of just withdrawing the money, he bought three checks and wrote a new one to me. I immediately cashed it with the same teller he worked with.
This was the most childish and disrespectful experience I have had with anyone. Not only should Felipe and his son shut down their business -- they should be fined and face jail time for unethical practices and damage to property. At my third party installer, who knows many other Bay Area audio installers, the owner stated that many of his colleagues are reporting the same case as mine for customers coming from Car Audio Specialties. Apparently, these other customers were infuriated with Felipe and also seeking reconciliation. I will continue disputing this until every last cent and every wasted second is returned.
Update 11/1/2022:
I met Felipe during my lunch break at Car Audio Specialties and presented the picture evidence of negligence, unethical business practices, and damage to property. He had no answer for this and said he "just wanted me out of his life". He asked me what I want, and he agreed to reimburse $2300 for the labor portion of $4000 I had spent had his shop since March 2022. I said he could Zelle me with his phone on the spot, but demanded that I return on Friday 11/4/2022 to pick up my check.
Update 10/31/2022:
After my bad experience with Felipe, I wanted to get a second opinion and went to a more reputable business in Union City, Sound Innovations. I told them to open everything up to reveal the damaged, the findings were disturbing. As you can see in the pictures, no sound deadening was installed around the speakers, even though I payed $80 per door. The $600 dollar JL C3-650 speakers I had installed were bent and damaged due to lack of pre-drilling. The rear speakers were the same, but had no sound. Although Felipe claimed that he installed shielded RCAs wrapped in additional foil, they were cheap, non-shielded, and covered in Aluminum foil. Although Felipe continued to blame my head unit, the sound was present before the new head unit installation. My system was constantly shutting down and Felipe reported to me during a warranty visit that he had put fuse that was too small and had blown. Instead of addressing the issue, he said he increased the replacement fuse size. Apparently, this is dangerous as it blew to protect the system. Due to this, the new shop found out the my 12" JL powered sub that Felipe installed was blown as well. Lastly, the firewall wiring was installed dangerously, in contact with sharp metal, and the fuse box was lazily throne into the engine bay and zip tied without any bolting. Before I departed, Felipe instructed me to tell my third party installer (Sound Innovations) to "F*ck themselves!". This was more than unprofessional as I could tell this was personal for Felipe. read more