I just bought a car from Carmax and was referred to Car Audio Care of San Diego for a stereo complication. I didn't get a call from them for over a week and had to follow-up with Carmax. On the day of my appointment, I was given a two hour window from 130-330pm, with a notification 30 minutes call prior to arrival. At 3:09pm, 20 minutes before the end of my appointment window, Robert with audio care calls and tells me he's in Oceanside. He says he can still come in an hour, if I still want or reschedule. He got here close to 5pm and did not seem very happy. He reported nothing wrong with my speakers and system to Carmax. Carmax had previously found all of my concerns to be correct and resolved my issues. I feel like this guy didnt want to help me and wasted my time. Good luck with Car Audio Care. read more

Car Audio Care - The conversation via text between Robert and I. - Car Stereo Installation Near Me - San Diego, California

Did a great job repairing audio system in Ford. Less than half the cost of the dealership. Super friendly and responsive. A+

Robert did an excellent job on my Ford and charged considerably less than the dealer would have cost. He delivered all of his commitments to me on time. It is nice to deal wit a businessman who is fair and competent. read more

I had a problem with my Infiniti G35 where my radio circuit board with short out and basically my radio won't turn on and I can't control the AC in my car. My friend and I googled around and people on the g35driver.com board talked about a shop called RadioMedics. I gave them a call and Robert was able to swap out my control unit for another all under 1 hour. I watched him the whole time and he definitely knew what he was doing. I would highly recommend him if you need car audio repairs. read more

Professional, very knowledgeable, all around excellent service. I would seriously give six stars if I could. We have had their help on two different projects and they were perfect on both. read more

Car Audio Care (formerly Radio Medics) is as good as it gets. I have a 2003 Honda Accord that Robert set up beautifully. The audio system works great with my iPhone / iPad / iPod, and even integrates into the stock controls. "Above and beyond" is often a cliche in business, but that's exactly what Robert has done each time I've worked with him. The last time, he even came to my house to install a replacement cable to a system I had installed roughly two years ago. On top of that, he's as friendly a guy as you'll meet and very personable. I won't go anywhere else for my car audio. I live in central San Diego and will make the drive up to see Robert every single time. read more

The only value-based service provider I was able to find!!! Excellent service, straight up guidance and quality results. I have a 2000 Lexus SUV that is mostly for road trips and getting beat up by myself and my kids. The radio went out and most places were only offering me an upgrade to a new stereo for over $1000. As this is a beater car I did not want to invest good money in such an old car. Robert Cruz and car audio care provided me with honest guidance that fit my budget. Thank you gentlemen, I will come back to you for any and all subsequent service. read more

Amazing service and value! Robert took my stereo/ radio/ GPS system to his shop and made it like new. His price is fair and the workmanship top-notch! All this and a 12-month warranty to boot. If you go for integrity and mastery, this is the guy! read more

They mostly do repairs electrical repairs not as much audio friendly and gave me a referral to a couple places

Had a recent CD unit failure in my 2006 Acura TSX. I was referred to Robert Cruz at RadioMedics by both the Acura dealership in Escondido as well as Premier Automotive in San Marcos. I could not have been happier with the outcome. Robert was very professional, knowledgable and accomodating with all of my questions and issues as well as the removal, repair and re-install of the unit. He provided all the information I needed to make an informed decision. I can confidently and highly recommend RadioMedics. read more

My 2004 Toyota Matrix CD player broke and I took it to RadioMedics. I also wanted to install an AUX input. Robert was very professional and honest, explained my various options, and worked on providing a very reasonable, competitive quote. read more

I have a 2003 Acura T.L. and recently encountered an issue with my CD deck. The LED display was displaying an Er-E1 code and loaded CDs wouldn't play, eject. nothing. I was referred to "Radio Medics" by a dealership I patronize and I must say that that experience was one of the best I 've had yet dealing with my automobile. Robert of Radio Medics is truly a consumate professional. He invested the time necessary to ensure that I was aware of what the problem was and what options were available. After Troubleshooting the issue with my deck he called me up and reaffirmed what he had shared initially. I decided on an option and my deck was repaired and re-installed in what I woud classify as record time. There is no doubt that Robert is a master at his craft. While observing the de-installation of my deck, it was clear, Robert knew what was doing and could do it well. He took care of my automobile as if it were his own. If you are ever in need for factory radio/stereo repair, this is place to go. The amount of money spent for the repair was merely a fraction of what it typically cost to install a new system at least for the 2003 Acura T.L. Great Job Radio Medics. read more

I Had a pleasure working with Robert Cruz. He fixed my navigation for my Toyota venza after I accidentally burned out the motherboard. He is reasonably priced and warranties his work. If you have an OEM radio that needs repair I highly suggest contacting Car Audio Care and speaking with Robert. read more

Great customer service and knowledgable but they are very pricey. you can get the same quality and lower prices and other places.

Robert replaced the navigation unit in my 2007 Acura MDX and installed a new updated navigation disc and everything works great. He came to our house which was way convenient and was good enough to spend some time with me showing me how to use the unit which I could never figure out due to the defect. He was referred to me by the Acura dealership in Escondido, who would only refer their customers to a vendor which does great work, which makes them look good to their customers. And by the way his charges are really reasonable, especially compared to having the work done at a dealership. So everything about his service was great including the communication. read more

My 2002 Acura CD player died after swallowing a CD whole and the dealership referred me to RadioMedics. Incidentally, I have been very happy with the service provided by Hoehn Acura in Carlsbad which is why I continue to take my aging Acura to them. Robert Cruz of RadioMedics is very knowledgeable, experienced, and professional. He easily removes and installs the electronics in minutes, and is accommodating about coming to your home or workplace to do the job. He explains the problem and likely costs and options for repair clearly so you can decide how to proceed. I was very happy with his service and would highly recommend RadioMedics San Marcos to anyone with auto sound system issues. read more

I had such a great experience with Car Audio Care. They were recommended to me by the Hoen Acura dealership in Carlsbad. Robert made arrangements to come to check out the amp in my TSX while it was being repaired at the dealership for something else. He took out the amp, diagnosed the problem within a couple days, and made an appointment to install the new amp. He even went out of his way to drive to me in Newport Beach since he was in the area. He did all the work in 30 min and it was so easy for me. read more

I just used the services of Radio Medics for the second time and once again I'm very pleased with the results. The first time was about a year ago to repair the CD/FM stereo deck in a 2001 Nissan Quest minivan I was selling for my sister, and although the radio powered on and worked, the digital display would only work occasionally. Robert Cruze came out to my home, did some tests and removed the deck. It was repaired and back in the van within a week, and everything worked perfectly, plus the cost was quite reasonable. Recently, I bought a 1998 BMW Z3 that had been parked on the street, under a cover, for over a year, and the stereo/cassette player wouldn't turn on at all. Fortunately I remembered that I had a good experience with Robert and Radio Medics and found their number. Robert again made a house call, and determined that the radio had some rust inside the cassette door so he took it with him for diagnosis. It turned out the circuit board could not be repaired, but rather than replace the radio with another cassette deck, he was able to locate a rare (for this car) CD unit. In addition, I had him locate an iPod adapter that could be attached to the CD / stereo unit, using the CD Changer features. Robert came out today to install everything and did a very professional job, again at a very reasonable price. In addition, after the install was complete, I asked Robert if he could troubleshoot why the Z3's 3rd brake light wasn't working. For $40, Robert traced the problem to several broken wires in the wiring harness going from the trunk to the car body, opened up the sheathing, stripped and reconnected the wires, soldered the connections, and taped it all back up... and the light now works. No question, I highly recommend Robert Cruze and Radio Medics. read more

I recently had some problems with my radio in my Toyota Corolla, and I was referred to Radio Medics by Best Buy representatives. Apparently, they frequently use Radio Medics as well when they have issues with car radios. My radio died, and it took awhile to figure out the problem. Robert Cruze was so helpful. He is a kind, understanding, and compassionate man who really cares about fixing your radio. Best of all, he fixed the problem within my price range, and so far, the radio works fine. I would highly recommend him to anyone who needs radio repairs. The Toyota garage wanted a fortune to fix my radio. His expertise fixed it without having me mortgage the house! I will return to him again when and if I need repairs in the future. read more

I was referred to RadioMedics by the dealership. Robert came to my home, removed my CD player, replaced the faulty part and reinstalled in no time. I am very pleased with the convenience and expertise of Robert and RadioMedics. I will definitely recommend RadioMedics to friends! read more