Maui Tickets for Less ownership displayed a level of integrity that you don't see by many…read morecompanies. I had originally written a poor review due to an interaction with a single employee. I realized that it was an isolated case after talking with Nick a different agent at Maui Tickets for Less. But the kicker for me was the surprised phone call I received by the owner named Yasser S. I must say that impressed me even more. Great and simply GOOD customer service goes a long way with me. To my surprise Yasser called me and was very kind, caring, understanding and VERY apologetic for that ONE and only employees behavior and has made sure that employee is no longer the one of the faces of the company. Sometimes, things just don't work out. So, I want to say to Yasser, and his amazing employee Nick, at Maui Tickets for Less, you WILL be hearing from me and my family prior to our planned 2023 trip to Maui. We look forward to booking with you again . There are NO words to express my appreciation for the great communication with me. My hope is when I get to Maui this coming year, I will have the opportunity to thank you both in person. Mahalo

Stopped by kiosk location at Whalers Village to book a whale and helicopter trip. I was looking…read moreat the information at the kiosk while employee was helping another customer. I'm was immediately startled by the employee screaming and berating me saying that I could not look at the pamphlets and that they are for customers only! I was totally shocked as I went to this kiosk to book some excursions. This behavior was shocking and disgusting. Hopefully employee deals with their anger management issues. Someone with that demeanor should not be working in a customer service setting.

Amazing! Don't hesitate to use this company! Check in…read moreprocess was smooth, directions and details were adequate. The place is at mile 3 into the road to Hana, if you're here you can continue onto Hana if you want, you can choose the 8-line or 5-line. Guides were the best! We had Lana and David, so friendly and made the whole adventure more fun and they were also professional so you trusted their expertise! We had done a zipline once in Colorado and this one was WAYYY better! No comparison! If you think you'll be scared, which a couple people were at first, that all went out the door and they were hanging with their arms and legs out but the end! Thank you for a great experience!

Haiku, HI. This experience is so well worth it. It's not…read morejust the accumulated adrenaline buzz that stays with you even after you have driven away, but also the great job by the staff who guide you through the process and entertain you constantly. The quick couple of hours is going to actually be a lifetime memory of fun and yes, learning something new. Ryan made me feel welcome from the very start and imparted confidence and trust in his expertise. Jason continually cracked me up, but in addition to providing laughter and levity, he offered great tips and insights on things to do during your zip. Our whole group (four of us) kind of had a team bond along with our two leaders and their apprentice (Simon) which I enjoyed immensely. Both leaders also provided commentary on jungle fauna and flora, especially edibles. My favorite tasting was the red ginger and the humble banana that was incredibly sweet. Zipping was an item on my bucket list but now it's more than just an item to cross off, I want to do it again soon. Thank you guys for a wonderful escapade!

Joe was fabulous! Even though the water was murky he pointed out a lot of wildlife including…read moreturtles! He helped guide me to be a better snorkeler :) thanks for making my trip!

Robbie was a great guide. We had someone in our group who had never snorkeled before and was…read moreextremely nervous. Robbie handled them with grace and kept them calm, so they had a wonderful experience, and it didn't slow the rest of the group down! The only negative was that they didn't have any prescription goggles. I didn't ask in advance, so that was my fault. This was the only time I went snorkeling in the last 35 years; the vendor didn't have prescription goggles available.

I had my Road to Hana adventure with Donovan in February, during a particular rainy day, and it was…read morefabulous. Not only is Donovan an experienced and professional guide; he is chill, compassionate, easy to talk with, and full of helpful and insider information re: Maui and Hawaii in general. I learned from him so much about local norms (i.e., driving along those switchbacks and one-lane bridges), legends, flora and fauna, and....good bathroom stops. It was very much a customized tour - and he managed a couple of special requests for me. I always felt safe, he customized the day for me; it was a most excellent way to spend a day on Maui. Thank you to Susan and Donovan for an very special, unforgettable adventure.

For our Maui vacation, we knew we wanted to experience the Road to Hana. We considered a group tour…read moredue to the lower cost, but I am so glad we opted for the private tour. Not only did we get to ride in comfort with all our stuff, but we also customized every stop. We could easily say "yes" or "no" to any stop on the Road to Hana. Our tour guide Chris was excellent, informative, and fun to hang out with for the entire day. Chris had great recommendations for us and the food stops were amazing and delicious and tailored to what we were feeling or not feeling. We had a general idea of the stops we wanted to hit based on our research, but Chris went above and beyond to show us unique stops and views and scenic views. We made great memories and got to experience the road to Hana in a way that far exceeded our expectations. All though it was not the most affordable way to experience the road to Hana, we still felt it was worth the cost. It will be a great memory for us for years to come. I can now say I swam in a waterfall....a very cold one, but definitely worth it. Chris knows these roads and all the stops you might want to see, and he customized it to our level of adventure, including hikes and swims along the way. You can definitely find cheaper alternatives, but I would suggest speaking with Awapuhi Adventures to see if they can meet your needs. The pros of going private is that you are in the drivers seat (figuratively) for where and when to stop, and can skip anything that seems generic or not to your liking. The con is that it will cost some $$$. In our experience, it was worth it! Thanks again, Chris!

We did a half day. This is ideal if you want someone who's…read moregonna get you there quick and in the water, without a ton of "did you know" fluff. They went out and let us jump in, he said we could take as much time as we wanted and told us where we'd see the most- and then we were in the water. No "follow me, single file" either, The spots we saw were so amazing, away from the big boats and probably the best I've seen around Maui and Oahu. Nice guys, not big talkers, If you want people who will maximize the time you spend in the water, go with this tour.

This was our second adventure with this company and again it was awesome!…read moreChad and Ian are super amazing! Exciting and a full day of fun! Ian even dove and found me a beautiful shell ! Will always come back whenever in Maui!

We just went today! Manny and Kaleb were some of the best tour zip lining guides ever! Both very…read moredown to earth, funny and just fun to talk to. I would definitely recommend this company!

It was a great tour trip picked up at our condo at 2 am and drove up to the crater at Haleakalā…read morebefore sunrise starting at 430 till 545 it was fantastic

On our vacation to Maui last week, we took trips out to the sea with Sea Maui twice. Our first trip…read moreout was an adults-only family excursion while the kids hung out with their grandma and auntie. The catamaran was pretty sweet, with some really comfy bean bags overlooking the edge out to the ocean. While we did occasionally get splashed in this area, it was worth the unobstructed view of the sunset and the breeze in my hair. The crew was especially sweet and treated all of us like absolute royalty. A note to those who are prone to motion sickness: do not try to be brave and only wear sea bands thinking you'll be okay. Take your Dramamine an hour before you board the catamaran. While the first half of our dinner cruise was fine with my motion sickness, the second half of the trip left me feeling really queasy around dinner service time. This made me very sad. This was no fault of the crew, and 100% my fault for thinking I could tough it out. If you are ill-prepared, the crew has ginger ale, club soda and ginger chews to help. Speaking of dinner, the few bites I was able to eat on our first trip were fantastic: a full dinner buffet prepared by Cafe Jai. The salmon was perfectly tender, as was the short rib. The caesar salad was just the right amount of tangy (and the extra dressing was really great on the salmon as well.) I'm not sure what kind of sauce was on the crispy seasoned potatoes but they were absolutely delightful. And of course, the crown on top of a delicious meal was the mini brownie cup we were served for dessert before we wrapped up the trip. Our second trip (where I was prepared with some Dramamine) was a memorial for our grandparents, where we released their cremains at sea with eco-urns. I must say that the crew handled everything wonderfully. We had the full bar, another beautiful buffet spread including some delicious crispy chicken, a pesto pasta salad, pulled beef sliders, and rolls. After we said our emotional goodbyes, we were given rose petals to release into the ocean. We even received certificates after the trip that gave us the coordinates of where my grandparents cremains were released. I seriously cannot thank Sea Maui enough for giving my family a truly memorable experience on our trip to Maui. They made our trip so special. A million thanks for the kindness!

What a wonderful experience we had today 19 January 2026. We booked the 0830 tour and were so…read morepleased with the crew. The Irish gentleman who pre-briefed us before leaving for the tour had a great sense of humor and set the tone for our excursion. Once aboard, the Captain and his crew were polite, cordial, fun loving and efficient. The food was great and the crew busied theirselves insuring everyone was comfortable, had drinks and the proper snorkeling gear. We saw many, many whales and at least 12 displays of whales big and small leaping out of the water. The hour long snorkeling provided the passengers with a myriad of tropical fish and sea turtles. We even had one try to climb the ladder into the boat. The fees for the excursion were fair and we definitely got our moneys worth for all we saw and participated in. I highly recommend The Sea Maui if you are looking for a great experience for you and your family or tour group.

This is an excellent company. Service: I spoke with the…read moreowner for a bit. I could tell he was conversing to get an idea of my interest and skill level to explore the beautiful island of Maui. He communicated regularly to provide ideas of the for to customize the data to our wants and energy. He was prompt with everything, from calling, giving us updates on the route(as weather will affect the day), and showing up. Tour: everything met or exceeded our expectations. Willie took us to a couple away areas where, I think, he was assessing our hiking skills. From there he provided suggestions which he, successfully assessed, we could accomplish. Willie consistently provided the history and explanations of the area as we toured. Explorer areas: Willie brought us to a variety of locations. He is respectful of the island and the culture. I observed others providers who, I feel, were not as courteous to the local family owned vendors or tour operators. Willie was courteous, while still assuring we had a good time.

I don't even know where to begin. I can't possibly put into words my level of appreciation for the…read morewonderful day Willie provided us with. I've done the Road to Hana tour before, and had a great experience but it was on a bigger tour trip. We had an amazing tour guide that time, but I came this time with my FIANCÉ and his mom who have never been to Hawaii and I was afraid if we got a boring tour guide, it would be a LONG day. I started looking on Yelp in hopes it would help me narrow down the best of the best and that it absolutely did. I saw the raves about Willie and knew it was going to be worth every penny. Willie called me to talk about what we wanted to get out of our trip, and he also checked back in the day before to reiterate details about where to meet, etc. We told him we really wanted to see beautiful waterfalls and some cool secret, less touristy spots. We began our drive and Willie pulled off on this little beach, and said he wanted to show us something. We walked down, and there were sea turtles all over the beach which just made my MIL's day right off the bat. Then we went to the most delicious breakfast spot I have ever been to, hands down. All along the way, he told us about the areas we were driving through, the weather there, and gave us cool little tidbits of information. We went to the Garden of Eden where to my surprise, I got ENGAGED! Willie was so sweet and so happy for us, hugs all around. He truly made that moment, and the whole day really feel like we were with a friend we'd known forever. We went to the most amazing, secret waterfall and got to swim in the swimming hole and jump off rocks with no one else around! This was the absolute most beautiful spot I've ever been in my life and we never would've found it on our own or without Willie. Anyways, we did so much and there are so many details I could share but I would write a book if I shared the entire 11 hour day with you! I won't ruin all the surprises for you, but all I can say is I will never do another tour on Maui without him. Don't hesitate to book, just do it and don't go with any other company. He's truly the best!

Well, where do I start? How about: this was a SUPER rad experience. Live on Maui? Visiting? Either…read moreway it's a fun experience where you meet new faces, learn something new, see cool stuff and have lots of fun. Marilyn is a hoot--so much fun, zest and aloha! She has a big heart and a crazy love for this island. We've lived on Maui for a couple years and she taught us some cool stuff that we didn't know. We hopped in her big van and had a fun tour to: -Ocean Vodka -Surfing Goat Dairy -Ali'i Lavander Farm -Ulupalaku Ranch + Maui wine And along the way she handed out fresh banana bread (that SHE baked!) and cold bottles of water (say what? So thoughtful!) As we drove, she would point out things like: the kinds of trees we were seeing, the history of this or that, how things had changed over the years... Interesting things that kept the conversation flowing. Her van has a microphone for her to use so it's great for people who sit in the back. We could hear everything she was saying. She made sure to open doors for guests and make sure the temperature inside the van was okay for everyone. There are different tours to choose from to hone in on where you want to go and what you want to see. She really knows her stuff and made us smile and laugh with her bubbly personality and energy. She caters to her guests and made us feel like her 'ohana. Thank you so much Marilyn! We had so much fun.

Marilyn and Robbie were absolutely lovely and so accommodating that they picked me up right from my…read morehotel in between Paia and Makaoa. Prior to the pick up, Marilyn was always available via phone if I had questions about planning the logisitics and I found her to be very sweet and kind over the phone. As soon as Marilyn greeted me at the pick up, I knew I was in for a real treat. She has this magnetic energy and passion. She knows how to connect with people and make them feel comfortable. I was traveling alone and joined a group of others wonderful tourists that were part of the tour. Marilyn and Robbie were well versed in their knowledge of the history of the culture, agriculture and plants. The tour included stops at the lovely Lavender garden, Maui winery, and the Surfing Goat Dairy. Their timing was spot. One of the highlights of the tour was the lunch. It was in a lovely park, tucked away in a hillside, overlooking Maui, It was a perfect day. The real treat was when Marilyn pulled out her Ukulele and started singing lovely songs - one of which was "Somewhere over the rainbow". It was delightful. The tour ended with the other tourists departing at the airport. This was not just an ordinary curbside drop-off. Marilyn actually accompanied them to the check in counter and helped them get their bags through. This is not something that an ordinary tour company would do. I remained in the van and chatted with the delightful Robbie. I cannot thank Maui Country Farm Tours for such a memorable experience. It was truly one of the highlights of my trip, and I could not have done the trip alone. Marilyn has contacts and knows the inside scoop on how these various businesses operate. Please consider her tour as an option for you to see the back country of beautiful Maui. You will thank yourself and you will make a friend or two.

Jan was a gracious host and your guide, expert driver and the views were stunning, well worth the…read morecost.

I want to start with the disclaimer that everyone is on their own journey in life, and because of…read morethat, experiences are personal and may be seen differently by others. I also want to apologize for revising this review twice; my first attempt was rushed and full of misspellings, and the second was a quick fix of those errors. However, after being home and having the time to relax and reflect, I realized there were details gnawing at my soul that I needed to share. While I could have justified the $250 price tag if the experience had met my expectations of what was included, I simply cannot justify it for the experience we actually had. I am left with a soured, bitter aftertaste in my heart for an experience that I wanted with my family. It is hard for me to give a five-star rating just because someone "tried"; I believe a top-tier rating must be earned through the experience one had, and Jan lacked in presentation, friendliness, and overall value. For our party of four, we paid $1,000, and in hindsight, we could have had a significantly better experience by using our own rental car and buying a high-quality telescope for half the cost. Don't get me wrong, the views were amazing, but Jan expected the National Park (which she did not create) to carry the entire value of the tour. There was no historical context shared about the land; she simply relied on the scenery to do the work. The lack of consideration for her guests was most apparent in how she rushed us. Both of my parents have medical limitations--my mother is a brain surgery survivor and my stepfather was recently diagnosed with Parkinson's. Both were medically cleared by their doctors for this visit, so while their conditions were not life-threatening, they naturally move at a slower pace, or what some would refer to as "Hawaii time." At the stop at the top of the mountain, Jan initially told us we would have an hour to look around, then suddenly changed it to 15 minutes. This was incredibly insensitive; 15 minutes is a rush for someone physically fit, let alone for people managing mobility issues. The actual stargazing was equally frustrating and felt hypocritical. Jan would complain if someone accidentally turned on a phone screen, claiming it affected her dilated pupils, yet she had no problem using a high-powered laser pointer against rocks instead of the sky, refracting the light directly into our eyes. Furthermore, none of us got long at the telescope because she insisted on refocusing it after every two people, all while a personal friend of hers joined for free and took up our paid telescope time. To put the lack of value in perspective, we recently paid $165 for a snorkeling tour on a catamaran that included a crew of five, two full meals, and equipment. Here, we had to bring our own snacks and water, and Jan even requested to use our personal National Park passes to get the group through the gate. Between the conspiracy theories playing loudly on the radio, her robotic and demanding attitude, and the underwhelming equipment, we felt massively overcharged. You can find better value elsewhere or by driving yourself at your own pace.