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    Pacific For Less

    4.8 (17 reviews)
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    Ask the Community - Pacific For Less

    Review Highlights - Pacific For Less

    My wife and I just got back from an 11 day trip to French Polynesia that Pacific for Less planned for us.

    Mentioned in 8 reviews

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    Fairmont Kea Lani - Suite 108 living area

    Fairmont Kea Lani

    4.3(699 reviews)
    7.3 km

    Anniversary trip and first time staying at the Fairmont; glad it was at this location. For context,…read morehusband and I walked into and toured all the resorts along the wailea beach path and agree that Fairmont was #1 based on our preferences (yes, even compared to Four Seasons based on overview of pool amenities haha). Although the only other resorts I actually stayed at were Andaz and Wailea Beach Resort Marriott. Reason being that rooms are exceptional (all suites) and I highly recommend upgrading to ocean view if possible. They have prime real estate directly facing the sunset, making each night so memorable. For amenities, pools are more spread out and does not feel as claustrophobic compared to Four Seasons in my opinion. I'd choose Fairmont again for our next trip. Special shout out to the housekeeper going above and beyond who shapes our lei into a heart each time they tidy our place. This person deserves a raise/promotion. Barry the manager at the hotel breakfast buffet also feels like family; just so warm and friendly. Also deserves a raise or promotion.

    Our stay at Fairmont Kea Lani had some positive moments thanks to Luz, Dani, the bell team, and the…read morekind staff at Ko Restaurant and Pilina Bar. However, the overall experience was disappointing and stressful, especially given the circumstances of our trip. This was my children's first real vacation, and we were celebrating two birthdays (mine and my 8 year old daughter) which the hotel was aware of in advance. Unfortunately, there was no acknowledgment at all -- not even a small gesture like a cookie or note, which was surprising for a luxury family resort that promotes personalized guest experiences. We were traveling with three children (one on crutches) and a medically fragile senior with mobility limitations, yet staff did not provide meaningful assistance coordinating accessible airport transportation, forcing us to rely on Uber to make our flight home. The front desk only consistently made me aware of how expensive transportation costs were, as if I could not afford it! I was highly offended. Why would I vacation in Wailea if I can't afford to go to the airport? Why even bring that up? On our departure day, we requested a hospitality suite so our family could shower before a evening flight. Multiple staff members incorrectly told us no such option existed and suggested we use public outdoor beach showers where kids wash their feet off, which is not appropriate for children or an elderly disabled guest. Another staff member suggested that I purchase a spa pass for $75 per person to shower before our flight, but said the children could not shower there. Only after repeatedly asking multiple front desk employees, did Luz, my saving grace, who obviously has common sense, arranged our access to a hospitality suite at the last minute. I was charged $350 for the hospitality suite, but I appreciate her professionalism.

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    Fairmont Kea Lani - Romantic stroll looking out over Polo Beach

    Romantic stroll looking out over Polo Beach

    Fairmont Kea Lani - Book a luxurious oceanfront massage within our Ocean Spa Cabana

    Book a luxurious oceanfront massage within our Ocean Spa Cabana

    Fairmont Kea Lani - Champagne toast on your private lanai

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    Champagne toast on your private lanai

    Maui Tickets for Less - Maui Tickets For Less

    Maui Tickets for Less

    4.2(223 reviews)
    27.0 km
    Locally owned & operated
    Discounts available

    Maui Tickets for Less ownership displayed a level of integrity that you don't see by many…read morecompanies. I had originally written a poor review due to an interaction with a single employee. I realized that it was an isolated case after talking with Nick a different agent at Maui Tickets for Less. But the kicker for me was the surprised phone call I received by the owner named Yasser S. I must say that impressed me even more. Great and simply GOOD customer service goes a long way with me. To my surprise Yasser called me and was very kind, caring, understanding and VERY apologetic for that ONE and only employees behavior and has made sure that employee is no longer the one of the faces of the company. Sometimes, things just don't work out. So, I want to say to Yasser, and his amazing employee Nick, at Maui Tickets for Less, you WILL be hearing from me and my family prior to our planned 2023 trip to Maui. We look forward to booking with you again . There are NO words to express my appreciation for the great communication with me. My hope is when I get to Maui this coming year, I will have the opportunity to thank you both in person. Mahalo

    Stopped by kiosk location at Whalers Village to book a whale and helicopter trip. I was looking…read moreat the information at the kiosk while employee was helping another customer. I'm was immediately startled by the employee screaming and berating me saying that I could not look at the pamphlets and that they are for customers only! I was totally shocked as I went to this kiosk to book some excursions. This behavior was shocking and disgusting. Hopefully employee deals with their anger management issues. Someone with that demeanor should not be working in a customer service setting.

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    Maui Tickets for Less
    Maui Tickets for Less - We will find the best activities for you and your family!

    We will find the best activities for you and your family!

    Maui Tickets for Less - Piiholo Ranch Ziplines is one of our very favorites!

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    Piiholo Ranch Ziplines is one of our very favorites!

    Pacific For Less - travelagents - Updated May 2026

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