Once again this store rises to the top of all Captain D's. Food is fine, lobby is clean, but the staff is over the top. Everyone greets you with a smile and kind words when you walk in. After I ordered it saw a young man on his break. He welcomed me and thanked me for coming in. People return to places where they are treated well. His leadership always drives this kind of attitude. Great staff and great leaders. Thank you for continuing to provide great service. read more

Don't buy any of their iced tea in a jug it's been nasty the last 4 times. What we picked up the other day smelled/tasted of molasses and now it smells worse. It happens whether you get sweet or unsweet tea so we don't know what the problem is. Maybe someone isn't cleaning out the big tea urns or the pot to boil the water. Not worth $8. read more

Great tasty fish!! But wish more locations at the beach! I love you Captain and would like to see a larger menu!!

Had a taste for some seafood and there seems to be that Long John's Silver are long extinct. I was curious about their menu and noticed that they had a similar menu to my favorite. My boyfriend and I decided, well honestly I decided. We had the 2-pc fish with garlic & herb shrimps, which came with coleslaw, fries, hushpuppies. We also added two pieces of chicken. We started eating and the fish was very crispy and crunchy, the batter was similar to my favorite, the fries were hot and crispy and the shrimp was on point me adding a little bit of cocktail sauce. Let's talk about the chicken, well seasoned fried it had a little Cajun twist flavoring, if you ask me. It was delicious. I forgot to mentioned that we had an iced sweet tea for our drink. I received good service, pretty much you place your order with the cashier and you seat yourself in the dining area. Now, one of the servers will deliver your food to the table. The time that I went to the restaurant, it was pretty empty, we were the only ones there. The dining area was clean and all the chairs were organized to their table. I really can not complain about the service I received. Eating here brought some nostalgia to my life since Long John's are now an extinct species in South Florida. Captain's are more located towards the cities of Orlando and Jacksonville area. Captain D's, if by chance you are reading this review, please consider placing stores in the Dade and Broward area, your food is very tasty. I highly recommend if in the Jacksonville area. read more

Captain D's - Crispy Fish - Seafood Near Me - Jacksonville, Florida

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Did not wait long..Drive thru was fast...food was delicious served with a smile..The Edgewood ave store is great..

If you want a cheap fried meal this is your place. I like the malt vinegar on the fish and fries.

We came here for our fish Friday dinner and were pleased to see the food come out so quickly. Food tasted good. But ambiance was off having to hear the staff (and manager) talk out loud about the toilet filled being filled up with paper towels that needed to be cleaned out. Just hearing that across the restaurant made me want to stop eating and kinda ruined the experience. read more

Captain D's - Deluxe Seafood Platter $12 - Seafood Near Me - Jacksonville, Florida

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I placed an order online from the captain Ds website. I bought a 10 piece family fish meal with fried okra and broccoli. The food arrived cold and soggy. I called the restaurant where the girl stated she didn't know what to do and that there was no manager there, and no one else who was there knew what to do. She kept me on the phone for almost 15 minutes while she tried to contact a manager, before eventually simply just hanging up on me even though I was patiently waiting for her to hear back from a manager. I even told her "it's ok take your time". No apology no solution. Very dissatisfied and won't be ordering captain Ds again. They used to be so good.... For the record, it was the university Blvd location in Jacksonville Florida. read more

You talking about steal and deals. Captain D has a deal for you fish and shrimp dinner with 2 sides for $5.99. Food was hot and fresh. The server was amazing. There is nothing like a cold ice tea to wash it down. Kudos to keeping themselves relevant and competive in pricing. We can go anywhere we want. I choose Captain Ds. Hands down. read more

Captain D's - Shrimp and fish dinner with fries and hush puppies - Seafood Near Me - Jacksonville, Florida

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This location never disappoints. Stopped by for a late lunch. Ordered 3 piece battered fish, side of fried okra, and coleslaw. Meal came with hush puppies. Fish was hot and fresh. Not greasy like some other locations. Sides were just as good. Cashier working the drive thru was nice and friendly. Got my order correct. By far is the best Caption D's in Jacksonville. read more

Captain D's - 3 Piece Batter Dipped Fish Meal - Seafood Near Me - Jacksonville, Florida

I had the fish and shrimp deal for 5.99. The best deal around. It was very good. The service was quick and polite.

I'm updating my review because the manager reached out and addressed my concerns. So they do care about customers and the quality of food.

We did a carry out here. My husband had a spicy seafood platter which he said was delicious. I had tenders with mac n cheese and green beans. Everything was hot fresh and prompt service. read more

It is 2 weeks in a row, only drive thru open. I dont want drive thru so I can eat in my car. Put it on the big sign out front that the dining room closed. We are not back to covid standards, just to lazy to clean i guess. read more

I like captain D's. Good price for large portions. I recommend drive through, there always seems to some customers here that look and act like they are taking lunch from a carnival somewhere. I don't hold the restaurant accountable however because carnies need to eat too. My only complaint is the catfish servings are baby sized and feels like an appetizer. Yummy hush puppies, fried Okra, sampler ect. Good stuff! read more

Ernie and I cane in when the Cashiers we're changing out. We waited about 4-5 minutes or so with two girls up front. Then the new girl with the new till came out and did not want to be there, she was begging the other girl to work a double for her. No words were spoke and she never put her till in the register. She was just standing there. I bit my tongue and we walked out. They never called us to come back in. So be it. Won't be back. No skin off my back. read more

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shout out to the great team at this location! Especially great service from Rohan! They made sure I got my order in the drive-through in a very nice time, and everything tasted amazing. Keep up the great work. read more

Their fried fish and clam strips were exactly what I wanted: classic batter-fried seafood. Their sides and Sauces are rubbish, even by fast food standards. The service was okay, they were polite, but slow and my order was incomplete. Don't bother with going, just grab some frozen fish sticks at the grocery store. read more

Some people consider Captain D's a fast food restaurant. I don't. I like the fact that you can go in there and choose from a variety of different seafood options that are fresh cooked, convenient and low priced. Kind of a guilty indulgence for me. Their food is always cooked to order hot and fresh. I like the sides. You can actually get a baked potato or broccoli there for lunch. You can't find that in many places. I think you save quite a bit when you use the coupons that come in the mail regularly. I do. The people are friendly and the restaurant is clean. Parking is easy. I like the availability of the different sauces that you can make up for yourself. I like that you can use regular steel forks and knives instead of just plastic if you want. I like that you can get drink refills very easily and quickly. I like Captain D's. read more

Captain D's - 4 piece Fish Dinner - Seafood Near Me - Jacksonville, Florida

"Your online order will be ready at 6:01" . I pulled up at 6:03, with one other car in front of me They laughed and told me to pull into a parking space. It's now almost 6:30. These are the people "fighting for 15"? I wanted to come back and amend my one star review. The kid working there admitted that he forgot about my order and was genuinely sorry about it. Good on him for manning up and admitting a mistake. read more

Food Here is always good, and the orders are always correct. They do have a slight wait if you're going through the drive-through... All the time. Overall good spot read more

I don't eat out much, but when I do want seafood, I come here. I love their Weds Senior day special, under $6 for a full 10 piece shrimp dinner with drink, great deal! Their food is usually good for fast food, and the price is right. For my fried shrimp dinner splurge (which is a real rare treat, only about 2 to 3 times a year), aside from one other restaurant, which is over near the beaches, this is my place. Recommend it. read more

Not many options for fast food fish and chips - I think they have the only game in town. I miss LJS but this is what we have so...... Anyway, I've gotten used to what they serve at the D's. This location can be counted on for freshly fried "fish and shrimp." Unfortunately, they can also be counted on for cold fries. Idk how they do it but there has to be a new process defined. There has to be a time when the fries have to just get tossed. Anyway it is what it is. I will add that the employees at this location do a great job. Good service and that's a reflection on the local management team. Kudos to the team! read more

I was there today, at 5:15pm. There were several plumbing trucks outside and it was clear the drive thru was closed due to plumbing work outside the restaurant. I went inside to order. Cashier took one look at me, turned her back towards the food bins from the kitchen. She never looked back at me or spoke to me. She pretended to wait on an order. *,I've been in the restaurant business most of my life and even owned a diner* I could hear clearly the employees in the back talking loudly, laughing and dropping, repeatedly dropping the "F" bomb. After 5 minutes of being ignored. Food costs too much now to accept bad service. Not sure if I was ignored because I'm older, white and or combination of the two. 11/22/2022. read more

Arrived about noon for lunch. There was a line which was to be expected but there was only 1 register open. After ordering, we made our way to dining room where we had to clean a table because they were all dirty. The food arrived -- the fish looked good, the meal looked good but the side salad was a bit brown and sad and we had to ask for salad dressing. The tartar sauce was empty and several people asked for it to be refilled. Not enough employees to deal with the small lunch crowd. read more

I was waiting for about of 15 minutes but we need to understand when the restaurant is full means that is good.

YAY for fried seafood!! I am in love with the fish, the hush puppies and the tartar sauce!! but of course they have alot more choices on the menu and the prices are good and sometimes you can find a coupon! hehe Yes I know fried food is bad for you but once in a while I have to go and get my fix! The staff has always been very friendly, pleasant and helpful and the food service is very quick :) read more

Wouldn't even allow me to buy 1 extra sauce for my meal. How are you going to only give your customers a choice of one sauce? I even offered to buy the extra sauces and the response was "I'm not going to. E able to do that" and then asked for a manager and said she was the manager. Horribly managed and needs to get corporate in for a review. I've been coming for 14 years and this location in Jacksonville is always the one not trying to please the costumer. read more

If you enjoy waiting 30+ minutes for a simple 4 item order even though there was no one in line ahead of you, warm cole slaw, and receiving an extra bonus half-eaten hush puppy in your food, this is definitely the place for you! The time I went in here before today, I didn't even stay because the line was so long, wasn't moving, and an employee was yelling about how many people hadn't shown up to work, everything they were out of, and how unprofessional it all was. I agreed with her even through the irony of it all. This all speaks to horrible management. read more

I love the fish and chips at this Captain D's location. The staff is always friendly and very helpful when you get there. The shrimp is very tasty and goes well with the delicious corn they have as a side This is one place you should try if you want good seafood. read more

I know everyone has different ideas when it comes to chain restaurants, but individually, each location is fully dependent on management. This specific Captain D's has good, fast service, on top of inexpensively priced seafood and then some. When you're in a hurry (quick drive thru available) or just want some fried shrimp, this is your pick. read more

Worse experience ever! The fish tastes like it was cooked in old grease, the pros was cold and undercooked, the fries were stale and hard and they forgot the hush puppies. Never again. Yuck. read more

Gotta tell ya - I love fish & chips and have eaten them all over the country - nay the WORLD and captain D's is till my favorite!

Our family had lunch there yesterday after church. We all enjoyed It! The dinning room was pretty pleasant. So we will go back again sometime. The Funnel cake sticks were a sweet treat to complete our lunch too! read more

I have to say when I want fried fish this is where I go . They are priced right . The slaw is good and the fries are usually fresh and hot but I have to say some of the best broccoli ever. read more

6/27 6:05pm and its a full house! 1 table left! Put out good hot food. Told us out of chicken after we paid for fish and chicken and got extra fish filet. read more

This is frozen seafood so don't expect a lot. Having said that,it is hot and fresh and fairly cheap. I eat here now and then and like the place. read more

While I have enjoyed the food at Captain D's for years at this shop. I am outraged at the lack of customer service. It is as if I did not exist until they finished the order they may have been working on. I stood in front of the register for over 2 minutes and no one , i repeat no one even noticed that i was there. No a wave of the hand, a smile, a Hi be right with you. Finally I asked If anyone wanted my business and if not I could go to Firehouse Subs less than a mil;e away. They seemed stunned .. The young lady seemed annoyed that i would do such a thing. The first thing they need to learn and I tried to explain is that they are the first thing a customer sees when you walk in and they deserved to be recognized. It takes just a second to say Hello, and if you do not you may very well loose a customer and someone might write a review. And they want $15/hour NO WAY they need to learn to interat with the public first read more

It's perfect for anyone! All the food tastes FANTASTIC!!! Especially the white fish! But you might want to bring some coupons, because if I remember correctly, prices can get a little high. read more

As far as fast food seafood, this has a lot to offer. Of course they have great fried fish and shrimp but they also offer a wide variety of healthier options. I recently had their Double Dozen shrimp meal, (yes, I confess, fried) and it was delicious. Friendly service and usually quick unless they are really busy. read more