I just had my old wool wall to wall carpet cleaned by Captain Carpet Care, and I am very happy with the result. Everything from my initial contact to ask for pricing and setting up an appointment to the cleaning, itself, was professional, friendly, and easy. My carpet technician was a young man who came within the time frame, was friendly and he worked quickly and thoroughly. Some carpet cleaner companies are not forthright about the charges, but Captain told me from the beginning the methods they would use and the actual cost to me. read more

Captain carpet care was very responsive and effective. Our puppy had multiple accidents which Joseph took care of. There was even cat hair left from the previous owner of our apt which he took care of. Our carpet basically looks brand new. read more

Captain Carpet Care - Carpet Cleaning Near Me

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AMAZING! Fast service and Joseph is very helpful! He spiffed up two rugs and an upholstered chair for me. I have a multiple dog household and everything is now fresh and clean thanks to the thorough cleaning that Joseph did! Thanks! read more

Extremely fast response and great service! Price was also affordable. My carpet looks brand new!

Quick response to my Yelp inquiry - was able to get an appointment within 48 hours. My carpets look brand new! Totally worth the cost and highly recommend Captain Carpet Care. read more

Absolutely great experience. Responsive, on time and did an A++ job. Hired for a proper cleaning of two valuable area rugs. The work was meticulous and effective. Didn't rush through the process, and--best of all!--any trace of dog smell was eradicated. Highly recommend the Captain. :) read more

I used Captain Carpet Care for the first time yesterday and was extremely pleased! I requested a quote through Yelp and they responded extremely quickly. I was able to set up a convenient time for them to come to my house. I have a white rug that my newly adopted dog decided was his own and marked with several pee spots. The owner warned me that pee spots are notoriously difficult to get out out, doesn't help that my rug is white. I wouldn't say the rug is as good as new but it's much MUCH better than it was. I'm no longer embarrassed to have people over! I also had them clean three upholstered chairs, all of which turned out very well. Pricing was very reasonable, about $275 for the 3 chairs + rug and he came to me (super convenient!). I'll definitely be using Captain Carpet Care again! read more

Thanks Joe! You came out with just a few days notice and cleaned my area rug in under 30 minutes.

I bought a $50 Groupon for this company to clean two rooms of carpet and was planning to pay them another $25 for travel expenses. They made an appointment with me for 4 pm early in the week, then did not call or show up. My cats were locked in the bathroom, I'd cleaned the house and gotten as much off the floor as possible (including my old couch, which I had carted off to the dump in time for their cleaning). I called them after waiting for a while and they said, "Oh, sorry. The car broke down, we were going to call you." We rescheduled for 2 days later. I left work early, came home, locked the cats in the bathroom again, cleaned. No call, no show again. I called them and they said, "Oh, didn't the driver call you? He should have called you. We can't clean the carpets when it's raining out." I said, "But it was raining the last time we scheduled and you were going to come anyway. I did all of this preparation for you to come. Couldn't you have checked the weather report and called me?" We rescheduled again. Again, I came home early, etc. No call, no show. They don't even have a physical address on their website. Do not trust them. They are completely unprofessional hacks. What a waste of time. read more

I found this place through Groupon to clean carpets at my dad's rental property. They were late, but called at least. It still doesn't sit well that my dad had to take the entire day off from work to wait around for the carpet cleaners to arrive. He was given a window of when they would arrive. They then called at the later end of that window to say they were running late and gave a time when they would be there. Of course they weren't there by that time either. Unfortunately when small businesses sell a bunch of groupons their customer service usually suffers....and so do their yelp reviews. Anyway, the carpets were finally cleaned. They did an ok job, nothing outstanding about the job they did or their service. They were professional and polite. read more

Joseph did a wonderful job cleaning my carpets!! He removed so many spill stains that I hardly recognize them! I really appreciate how easy it was to work with him, too. After I booked the cleaning, he called to let me know when he was on his way. He arrived promptly at our start time and gave me a call to let me know he was outside, and he told me that it would take around 45 minutes to my clean my 1,000 square foot apartment. I went to get breakfast and returned 45 minutes later, just as he was wrapping up. I can't recommend Joseph highly enough! If you want timely, effective and affordable service, he's your guy! read more

These guys were great! They came out quick AND on time. They were inexpensive AND they didn't try to upsell me. When they were done, the couch looked great. Glad we used these guys! read more

Found them on Yelp and scheduled an appointment with them, since I trust the judgment of my fellow Yelpers. They were late for my appointment so I gave them a call. They said they were running late and may not make it to my apartment in Berkeley that day. I had to get my carpet cleaned as I was leaving town later that day. They tried to get out of it saying that since they gave me such a great deal, they need to keep the other people who paid the full price their first priority (not in those words exactly, but that was basically what they were saying). I was upset by this and explained to them that I needed to get the carpet cleaned that day since I would be out of town and unable to clean the carpet before the end of my apartment lease. Eventually, they made arrangements and arrived approximately 40-45 minutes later. Their cleaning job was just okay. Not very through but how through did I expect them to be? The bottom line? The carpet was cleaned and they gave me a receipt to pass on to the landlord. One star for price. Another one for coming. Minus 1 for almost failing to meet their promise to show up on the scheduled day. Minus 1 star for attempting to make excuses, saying their full price customers were their priority. Minus yet another star for taking the $10 tip without even a short "thank you." (I gave them $10 more than what the price of the carpet cleaning was supposed to be...and watched as they glanced at the money and pocketed everything quietly, even without acknowledging the fact that I overpaid them). Made me question their honesty. But overall, they cleaned my carpet for a good price. Thus the 2 stars. read more

Initial communication was great and the team was able to adjust the scope of the work on the fly and did a great job with the cleaning. Payment transaction was good too. After the job was complete we noticed the pilot was out - and they were able to come back an re-light it no issues. Would use them again. read more

Amazing, same-day service!! I'd go back to this place for all carpet cleaning needs and highly recommend this business to everyone. I was in contact with them earlier in the month and ended up no longer needing their service as my landlord let me know they had the carpets cleaned. After a few weeks being in our new place, we quickly realized the carpet was incredibly dusty and I had to vacuum like crazy. Even with vacuuming with my brand new dyson and an air purifier going, I knew the carpet needed some deep steam cleaning. Joseph was so great and responded quickly to me after reaching out the morning of. I let him know I happen to not be in the office during the day so if it worked out with the schedule same day would be great (especially since it was hard to live in our place without having serious dust allergies), but I was happy to make it happen on the weekend if it worked better for him. He was able to make it work for same day and arrived promptly to our apartment later that afternoon(and even found our unit - which is tough for most people!). He quickly assessed our carpet and indeed confirmed the carpet not being cleaned by our landlord and it being very dusty. The whole process for my ~800 sq ft 1B with stairs and a loft took about an hour or so. I even asked to see the tank after to see what was pulled up as it's very satisfying for me to see the results (I'm weird I know lol). Overall great experience working with this place - I never thought I'd be so happy and excited about getting carpets cleaned. I can finally breathe without allergy medicine and an air purifier + vacuuming every day. Thank you!!!!! read more

Was able to schedule an emergency cleaning for within 24 hours. Highly responsive, professional, and effective! My carpet looks great and stain-free--thanks Malkamo! read more

Wow! Great experience. I can't say enough about Joseph. He was super responsive, available same day, and completed the task like a pro. I needed my mattress cleaned and he arrived within hours of reaching out and did an extra pass just because he could tell I was a little paranoid. He's quick, kind, and professional. And let's not forget, my mattress looks brand new! read more

Nice young fella did a good job cleaning the carpet. I'll use him again. -B read more

The bad thing, he was late without giving any notice until I called to figure out what was going on. But when he showed up he did amazing work. He set up and then transformed this one room that was a catastrophe and was overall really helpful and courteous. He also was mid-packing up and then I asked him to do a little extra that I forgot to mention before and he just did it no questions asked. read more

Great service by Daniel. He was on time and he did a nice job with my carpet and couch. Removed dirt, stains and cigarette smell from carpet and dirt/stains from couch. Very nice man. I would recommend this company to friends and family. read more

This guys were amazing. They were on time and did a good job. My carpet was pretty clean but they found a stain and was able to get it out. I totally recommend them. read more

Joseph did a great job with our carpet. Responded same day and was punctual and efficient. Very happy with their service!

On time, all as promised, worked hard and did a thorough job at very competitive price. Have large house and have used whoever I find on craigslist over the years wth mixed results. I will definitely be using this company every time now. read more

Joseph came at exactly punctuality, offered me the different cleaning options they provided for cleaning the carpets and made a great job taking care of everything and leaving them in the best shape possible considering the age of the carpets. Great job, very nice guy. read more

Working with Joseph of Captain Carpet was such a pleasure. He was amazingly accommodating, bringing me a variety samples in a range of prices right to the job site. Once my decision was made the installation was immediately scheduled. In a process that I thought could take weeks was over in a matter of days. The installation was fast and perfectly done. The three-bedroom apartment looks great! I couldn't have been more impressed with the service. In addition, the price for the good quality carpet selected was excellent....more than just a good price. I highly recommend this company for your carpeting needs. read more

Joseph is awesome! I burned my Carpet floor by my scooter, and he helped me to fix it, that looks awesome right now! He came on time, and fixed it nicely and quickly! Also the price is fair! Choose him if u need help!!!!!!!! read more

Noah is a smart and personable business owner. He did a great job, quickly and efficiently, for a great price. Highly recommended.

Such a great job, on time and deep clean. Our apartment was in bad shape and they helped turn it around

Noah was a very nice, easy to talk to person. We coordinated when he would come to the apartment well in advance and was very responsive and arrived in timely fashion. Not many people do this, so this was something I really appreciated. I helped bring Noah up to the apartment after which point he got right to work. He was very careful, effective, and dedicated to cleaning the carpet well and explained to me what he was doing and how the tools operate so I would be conscious of what was happening. Got rid of the cigarette smell that was previously on our carpet and it looked great afterwards! would definitely go to him again and recommend him to anybody who needs your carpet cleaned for a great value price. read more

I was told to remove my previous review once they agreed to give a reimbursement. So here is an update. The rug that was turned pink & the rug that was shrunk were taken back to be fixed. I was told it would take at least a month to get the pink rug better, but not guaranteed back to normal. They brought back the rug that was shrunk with a new pad underneath. It fixed the issue of the pad being seen, but nonetheless the rug was shrunk. Don't use this service unless you're willing to face the possibility of your rugs being ruined. In the end we did get a reimbursement, but a rug that cost a few grand was ruined. read more

Used Yelp to get several quotes for carpet cleaning 2 days ago. Got replies promptly from Captain Carpet Care who also gave the best price. Made an appointment for 2 days later. Josef called a couple hours ahead to confirm the appointment and time. Josef arrived are the stated time, was friendly, courteous and professional. The light beige carpeting looks great. Very satisfied - good communication, good service, good price. Also. the Yelp quote feature was super helpful- 1 email, multiple quote requests. read more

Had a great experience with Captain Carpet. Booked easily by phone and Noah showed up and did an efficient and thorough job with our place. Price was very reasonable. read more

Joseph came and did a wonderful job cleaning my carpet and upholstery! He even cleaned a part of my floor that he noticed was dirty and just cleaned it! Great service - nice people - on time! read more

Just had these guys take care of 3 rooms yesterday - Joseph was super helpful and easy to work with. He got in, got out, and did a great job. My carpets were pretty wrecked, so to see how much better they look after just an hour or so was amazing. Would recommend using them! read more

I really like these guys. I had used them once last year and had been meaning to rebook them but I just never got around to it. Until one Friday, from the blue, Noah texted me about a promotion they were having. Several texts later, I had an appointment for the next morning at a huge discount. Jamie showed up right on time. He did an amazing job, and very quickly too. He even cleaned the rugs in my kitchen which I greatly appreciated. These guys are great, and I plan to have them clean my carpets every 3 months. Highly recommended! read more

Very prompt to reply and schedule an appointment. Service was thorough, professional and pleasant. Thanks!

Noah was really great and was able to help us on such a short notice! Same day service! Carpets look clean, good price, on time, overall good experience. Would recommend this company. read more

I contacted Captain Carpet on Tuesday morning, and they responded promptly. I provided a basic description of what I was looking for, and they were able to give me a quote over message instantly. I found their pricing to be reasonable. I called Noah on the day of my appointment to check/confirm a few details, Noah was easy to communicate. The team showed up on time and did a thorough job. Super professional and great to work with. Definitely hire these guys! read more

I highly recommend Captain Carpet Care! They did an amazing job cleaning my very old and dirty carpet. They were very responsive and arrived on time. I was able to get an appointment within the same week I called. Customer service was excellent. The rate was less than other carpet cleaners I asked for quotes and the cleaning results were impressive. Stains were removed thoroughly and my carpet looked great! read more

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The carpet cleaners were professional, quick, thorough, and polite. My carpet looks brand new again! Highly recommend!