I regret coming here. Jess did an awful job on my hair, and it looks nothing like my inspo photos. She ripped my hair out the entire service due to rushing, and my hair felt SOOO dry after when my hair was super healthy prior. Her work is not "lived in", as described. I had stripey highlights all the way to my ROOT that I had to go the very next day to get fixed, and I was very clear that I wanted a NATURAL at booking and when she got started on it in the chair. 0/10 Jess. Do not book here. AND on top of that? She's nasty and rude! You've been warned. The photos say it all.... also, I knew she wouldn't be able to get me platinum, I was more concened about the natural root blending, and I was very clear about that. DO NOT come here if you want "lived in" color. read more

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Obsessed with my new hair extensions!! Jess is the best! She makes me feel and look great. read more

Capretti & Co - Renee and Jess the Blonde Guru - Hair Salons Near Me - Pittsburgh, Pennsylvania

I am absolutely FURIOUS!! I wish I had a name to give. I have been a loyal customer for easily 4+ years at this salon. In December I left my hair service carrying $1,000 in Aveda Products as Christmas gifts. I last had my hair done in April; I was having a major surgery in March. I did NOT schedule another appointment; I didn't know what recovery would be like. Well long short short; life has been extremely hard on me and my family with serious health issues on my end, my almost 2 year old daughter in and out of the hospital, a traumatic loss of my grandfather in my husbands arms, and now I have my daughters second birthday coming up. You spend your time building a relationship with your stylist, talking etc. I always enjoyed going to this location hence why I was a client for so long. I am a business owner myself- and if an employee of mine acted like I was just treated today- they'd be fired on the spot! I simply called to schedule before my daughter's big 2nd birthday party. The moment the phone got picked up it was like I was a total inconvenience even calling. I gave my name, and said I'd like to schedule for color, foils, cut; and gave my stylist name, and asked what her availability was like. I was immediately and RUDELY told "we can't book a service for you" confused I said oh is she really booked up? And I was told "no we aren't offering services to you because of you canceling appointments. A) a client is allowed to cancel!! I am a business owner; if happens all the time- people have lives. BUT I never canceled anything since I was last in.. because nothing was scheduled!! I explained this on the phone- and was told "yeah like I said in your profile I'm not allowed to book a service for you" I said okay. I never scheduled anything. I have my texts and there was no upcoming appointment etc since I was last in. I asked her to please give me the dates she's speaking of, and if she had the correct person pulled up. I got met with the rudest attitude and told "yeah I don't feel like giving any dates and I don't have to because we aren't booking anymore with you". I have dealt with massive surgery, a major loss to the family, a sick 23 month old struggling in and out of the hospital, and running a business- I am so sick of the snobby desk people. They have ALWAHS been rude- at 6 months pregnant I called and said I was 5 minutes away and would just be 10 minutes late and it's okay if we can't even do the cut because of me being 10 whole minutes late. I was told it was being rescheduled; rude like always!!! 6 months pregnant with a high risk pregnancy I turned around and drove 45 minutes back home and had it rescheduled on their end. The 24 hour thing is even laughable!! Over the years the service has just been absolute crap!! It's not the vibe you deserve from anyone especially paying what you pay there. So they just lost a loyal client, it's sad when you build a history with a stylist- but it's their loss.. doesn't sound like I'm the only one from the reviews. I absolutely at the end of being treated like crap, refusal to give me an explanation or even this made up date I canceled on- guess what? Clients cancel. But nothing was booked since I was last in- so explain that one? It's their loss!! I will happily take my money to another Aveda Salon, that actually had PROFESSIONAL people at the desk, and treat you like it's a luxury to have your hair done at that price. They make you feel like you matter! My mom has gone to this other salon for 15 years- I will happily give my next 15 years worth of money; and my yearly $1,000+ product buying to them instead!!! Absolutely disgusting behavior and I just feel bad for the stylist that is losing clients over the desk... it's a pattern because I just saw the reviews. I'm not the first.. and it's a theme here it seems. I've always felt the desk was a 1 star. 1 star and absolutely disgusting business behavior!! Do better!!! You NEVER KNOW what someone is going through in life; and how upsetting being treated like that can be- especially when you didn't cancel a darn thing because nothing was booked!! So see ya!! I will be getting much better, above and beyond friendly service at the desk & with the stylist and salon as a whole now. Especially being 10/2024- dropping that kind of money needs to be appreciated.. do better!!! read more

Capretti & Co - I don't blame the stylist- this is a bad owner, as I can see in her rude replies to the reviews w/ same complaints! - Hair Salons Near Me - Pittsburgh, Pennsylvania

Very nice space, the ambiance is really comforting. I felt very valued as a customer by Susan; she was terrific. I Received a wonderful haircut, cut and styled just how I asked it to be. Definitely looking forward to going back!! read more

By far my favorite salon in the area. From the moment you walk in tire greeted and treated like family. The gentleman working the front is extremely welcoming and helpful. The salon is comfortable and serene. Find a hair specialist and stick with that person. Sarah is great and i highly recommend her to anyone. She's great at what she does and is super talkative and friendly. The price is moderate and average for a full service salon. They have a wide variety of other services and a huge selection of skin and hair care. read more

Capretti & Co - Waiting area - Hair Salons Near Me - Pittsburgh, Pennsylvania

When calling to do an appointment the front desk is rude. They ask for a deposit before even giving you available times. The text message feature doesn't work. Booking feature glitches out. They made me send photos of myself before even accepting me as a client. That also took over a day to get a response back. The entire process takes multiple calls texting photos credit card deposits and rude employees. I'm exhausted. Found a different salon. read more

I love coming here! The staff are friendly, the place is clean, and I like the services they provide. I started getting my pedicures here and I like the ambiance. I had the Zen pedicure and it was amazing! I am taking my mom here next weekend for a Zen. Highly recommend!! read more

Capretti & Co - Zen pedicure - Hair Salons Near Me - Pittsburgh, Pennsylvania

Since moving to Pittsburgh I have spent a lot of time trying to find a salon for a haircut and color which (1) Had a good stylist (2) was close to home (3) not too pricey. I chanced upon Capretti & Co while on a shopping spree at Settlers Ridge. After months of research,I selected Renee as the stylist I would trust with my tress. Fingers crossed and praying that I would not leave with a bad hair job I entered the salon. I was immediately greeted by the receptionists who quickly relieved me of my coat and offered a beverage and mixed nuts. The pampering continued once I met my stylist Renee who, started off my session with a wonderful head massage and then went on to wow me with her coloring, sniping and styling skills. If I had to describe Renee in a word, I would call her a PERFECTIONIST. Her attention to detail and the care and single minded focus with which she tackled my hair blew me away. I loved the fact that for the entire 3 hours that I got my hair colored and cut she concentrated only on ME. There were no other clients scheduled or "squeezed-in" while I was waiting for my color to set...something that I commonly experienced while in Boston. What I personally am most excited about...the color and the cut was EXACTLY what I wanted and in sync with the pre-cut/color discussion which again was a pleasant surprise. Another positive is, being an Aveda salon, the products used were gentle on the hair and without any harsh chemicals. I also loved the ambiance of the salon on the whole. All the stylists share a wonderful rapport with each other and their clients making the atmosphere on the whole a happy and comfortable one. My mom who had accompanied me, got a pedicure while waiting and could only rave about Sara's (her pedicurist) leg massaging skills. All I can say now is: I have succeeded in finding my stylist and hair salon in Pittsburgh...Thanks Renee and Capretti & Co! You have yourselves another loyal customer! read more

Capretti & Co - Washing station - Hair Salons Near Me - Pittsburgh, Pennsylvania

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Great service and availability. Met Staci, talked through what I would like. She is very nice and understanding. Great cut!

Danielle, my stylist does a beautiful job of color. This is a friendly salon with excellent service.

So I went back in to get my hair color fixed. I decided to just keep it all one color, my natural color which is dark blonde. After the process was complete, it turned out pretty nice. I had the same hairstylist and she was very helpful and kind as always. The salon fixed my hair for no charge which was nice. I also picked up some of their Aveda brand shampoo and conditioner. Hopefully the color stays this time. Fingers crossed! read more

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The most amazing salon I have ever been to. The best part about this salon is Jess! She greets you with her smile, and is a perfectionist when it comes to hair! Never disappointed when leaving Capretti & Co. I am highly satisfied, and ALWAYS happy. Thanks so much Jess, you're the best! read more

Capretti & Co - Hair Salons Near Me - Pittsburgh, Pennsylvania

Love this salon! Never had a bad experience. I always get great service and amazing haircuts. They also sell Aveda products which are absolutely most favorite products for styling my unruly hair. The salon also has a nice ambiance and feels pretty inviting too. I didn't feel too out of place there being a guy since some salons I visited in the past felt a little to foofy for me. I've recommended this place to many of my friends as well and they love it too. I highly recommend this place if you need a haircut. Oh, forgot to mention that they offer a pretty nice selections of tea along with complimentary trail mix with your service too. read more

Capretti & Co - Reception area - Hair Salons Near Me - Pittsburgh, Pennsylvania

Guys who are looking to find a new salon/stylist and are ready to shell out some $$ I would recommend Capretti & Co. After experimenting with stylists and salons from Great Cuts, Super Cuts and the non-significant ones, I was hooked on to a more "fancy" salon in Boston. Since then my standards have risen and once I reached Pittsburgh, I found Capretti & Co to be close to home and with a couple of good reviews on Google. Here I am filing the void on Yelp. This is definitely a fancy salon - they offer massages, manicures and pedicures in addition to hair treatments and cuts and a lot of their clientele are women. However, do not let this hold you back as they do cater to guys and some stylists are better than the others for men's haircuts. You can call and ask about the stylists and they will let you know who they recommend. My first stylist was Jill, who was great and patiently listened to what I wanted and checked in with me multiple times to make sure I was happy with the progress. The second time around, I decided to try Renee who I felt was more experienced (and I believe she is the owner). She also was attentive to what I wanted done with my hair and made sure she delivered. Notable things about my experience at Capretti & Co have been the preciseness with which they cut your hair (to make sure both sides are equal length - i.e. attention to detail) and the focus they give to the client. Both times, I never felt that my stylist was rushing through the cut or that they were distracted. The haircuts range from a 25-35 for guys depending on the stylist and include a shampoo along with the cut (and a head massage to begin with). They do use products that are gentle on the hair (as I was told). For now, I have found a place that I can got o get my hair cut safely without worrying about repercussions later on, except on my wallet. I recommend Capretti & Co without a doubt. read more

I usually go to the Crafton location but I needed to get in before family came to town for a party. So I ended up at the Robinson location with George, who I've seen at the Crafton location but never used. Let me start by saying, he gave me the best back and neck message before he got started. It was so relaxing! George is a Pro! He listened to what I wanted and cut and styled my hair perfectly. I'm loyal to my regular stylist, but if I'm ever in a bind, I'll def go to George! read more

So this place. I went in to buy some aveda products for my hair and the two girls at the counter never got up Or stopped talking Never asked me for help Never said hello Never stopped chatting with each other When I found my product and went to the pay they never said welcome Is there anything else? Thank you Nothing... I will go elsewhere for my aveda products read more

The stylist I had. I wish I remembered her name! She gave me what should have been a long bob back in 2020 into a butchered pixie cut. I cried in my car after the appointment. I asked for a refund for the $100 I spent literally for the stylist to just shave my head and no one reached back to me for a full refund. I cried for months because I felt so ugly. I told the stylist what I wanted and she didn't make sure I got exactly what I wanted. And when she saw how upset I was about my hair cut all she said was "Well I think it's cute! You shouldn't be upset about it." And acted as if everything was fine while she saw me almost break down in tears while I was leaving. I had the absolute worst experience there. All of the staff seem catty and rude as well. The owner is horrible at managing their staff and the professionalism of their team clearly. The salon looks professional and luxurious at first glace, but there will be no professional and friendly service from the staff. DO NOT GO HERE unless you want to have a terrible experience. If I could put zero stars I would. read more

I met with Angela to do my consultation and then she high lighted my hair. I absolutely love it! My experience was great! They offered me either tea, coffee or water while I got my service done. It's a little pricy but definitely worth it for the quality. All the workers were very polite and welcoming! As Arnold Schwarzenegger would say "I'll be back!!"! read more

I've been coming here for at least 7 or 8 years and I consistently get fantastic service. The front desk attendants are always friendly and the owner or manager is always here, which is a good sign. I always come to see Jess. I've never gotten a better cut and color from anyone else. She knows exactly what I want even when I can't put it into words and I value her advice. She always knows what would look best on my face shape, skin tone, and style. Personally, she is a very sweet lady as well! The interior is stylized to look luxurious and glamorous... and you definitely feel pampered when you come here. This salon is an Aveda Salon so they use a lot of naturally derived products... which is great for me because I have a lot of allergies. The salon also offers spa services such as massages, manicures, and pedicures. read more

10/10 recommended Megan. She was wonderful and communicative throughout my entire haircut. I had discussed with her that I had previously had a bad experience at a salon where they had really messed up my hair, and I felt reassured knowing that she wouldn't do anything I didn't want. My first haircut in 3 years was with her and I am happy that I booked my appointment with capretti & co. I had trust issues, but Megan did great and I am so happy with my hair. Not only as I left the salon, but also weeks after. I'm grateful to have found a salon that I can actually trust. read more

Capretti & Co. is by far my favorite salon in the Pittsburgh area! I've used both locations at Settlers Ridge in Robinson and Crafton. Both locations have a relaxed and friendly atmosphere. You are always offered a cappuccino or coffee as you walk in the door. And the salon offers every service you may need: manicures, pedicures, waxing, massage and Aveda products. I have never had to wait for my appointment and have never been dissatisfied with any services I've received! Renee has been my stylist for close to 10 years and is excellent at making me look my best for everyday life and special events like my son's wedding!! I highly recommend Capretti & Co. and especially Renee for a pleasant day at the salon! read more

I cannot speak for ladies updo's, but this is the only place for me when it comes to male cuts! Not only is it classy and conveniently located, they use advanced technology to keep you up-to-date on your scheduled appointments! The staff is friendly and the pre-cut stress reliving treatment is free of charge! At a men's haircut priced at around $22, you truly get what you pay for! read more

Capretti & Co truly is as good as it gets! From the time I walked through the door until I left after my appointment, every worker was wonderful and helpful! Renee cut my hair and did a great job! She was very knowledgable about styles, products, and trends. She was easy going and pleasant to talk to. Scheduling for my next appointment was a breeze as the receptionist, Joshua, worked with my schedule. I definitely recommend Capretti & Co to anyone who wishes to have a great salon experience! read more

I looooooove this salon! The Vibe: It really has more of a "spa" feel than other places I've been to - it's very beautiful inside, has relaxing music, lovely scents, snacks, tea, coffee, peppermint oil neck massages, etc. When I go there I feel calm and pampered, so though it's a little pricey, I feel like I'm getting spa treatment on top of hair treatment. The Service: Everyone there is very polite and friendly, which is great for a place that has such an upscale feel (i.e. it's not snobby at all). Erin is my stylist and I LOVE her - she is an artist with color. My hair is very long and has been every natural color under the sun (blonde, brown, black, reddish, etc.), and it has never looked better than when Erin has done it. She has given me exactly what I've asked for every time, and she really knows her stuff: she is really smart and has a great eye for color - this is a huge advantage when someone is putting chemicals on your hair. She's friendly and fun, too! The Price: It's definitely pricier, but you get what you pay for. I'm always extremely happy when I leave this salon - it's worth every penny to know that my hair will look gorgeous and feel healthy when I leave! The Look: I'm not sure if they do this on purpose, but everyone who works at / goes to this salon has a classier, more "natural" look. In other words, this isn't the type of place where you would typically go to get a blue mohawk. I mean, I'm sure they would give you a blue mohawk if you asked for one, but that doesn't seem to be the modus operandi of this place. I like a more natural-glam look, so I find it comforting that the stylists in this salon seem to favor this look as well. All in all, totally worth it! I love this place and highly recommend it! read more

I'm so happy I found this salon on yelp! My husband and I just moved to Pennsylvania from California and I was stressing out thinking I wouldn't find a good stylist, let alone one right away and before our maternity photos next week! Luckily I was set up with Jennifer on Wednesday and she was a perfect match for me! She did exactly what I asked and I LOVE my hair! I'm looking forward to seeing her again for my next appointment in the coming months and just overall relieved to find a great salon & stylist. On top of Jennifer's excellent customer service, the front desk staff was very friendly! The salon is clean, nice and the peppermint/licorice tea is so yummy! read more

After moving to carnegie, I was a bit weary of finding someone who could cut my hair as well as my old salon did back in my home town. I am a male with shoulder length hair that can look quite odd (think big 80's hair) if not cut right. Although the price of a men's hair cut was a tad more than I am used to, I made an appointment here with a girl named Jamie. Let me tell you, she gave me the greatest haircut I have ever had, even better than the ladies at the salon in my hometown. I specifically ask for her when making appointments now, something I never used to do. she is very friendly, professional, and definitely knows her stuff. On the other side of things, I recommended my fiance come here for a recent pedicure, and they did a wonderful job on that as well. She said that it lasted alot longer than her previous pedicures and she was pleasantly surprised at how friendly everyone there was. I highly recommend their services to anyone read more

I am a fan of this place! I am a newbie to the area and was really nervous about getting my haircut. I got set up with Erica and she was so great! She made me feel really comfortable. I didn't want anything crazy, and she completely understood that I just needed a trim. I was really happy with the price and the service I received! She started off with some aromatherapy head/shoulder massage, then washed my hair. After she cut my hair, she blow dried it and did a dry cut to check to make sure it was even. I loved how nice my hair smell with the Aveda product she used too. Overall, really happy with my haircut and glad for having a great first experience. 4 stars for now (since I've only been there once, but can't wait to go back! read more

This salon is the best. Professional and extremely helpful in trying to accommodate my schedule. I have been trying to find a stylist for last few years who would come up with the best solutions and styles for my hair. I found Dara and she is the best. Do yourself a favor and try Capretti &company. Five stars. read more

Everyone I send here ends up loving their haircuts! Great salon, friendly staff. Jess is my stylist and she's amazing I almost don't want to write this because I don't want to make it harder for me to get an appointment! Jess always gives me exactly what I ask for and I get so many compliments after getting my hair done! read more

So I have had my hair dyed many times. I come in with an idea in my head I cannot clearly express but somehow they get it . Exactly what I want...and what looks good on me...everytime. They do my mom's hair as well and just did my friends hair. FRIENDLY. PROFESSIONAL.KIND. They do an AMAZING job!!!!!! This is THE place to come if you want beautiful color. read more

I went here for the first time on a whim in desperate need of cut and color. Jessica did an AMAZING job!! I'm very picky as I have red hair so I typically go to the same hair stylist for years. Trying someone new made me nervous but I do not regret it at all. Love the results and will definitely be back! read more

Capretti & Co - Hair Salons Near Me - Pittsburgh, Pennsylvania

I loved this place until Covid. I had an appointment scheduled for the very beginning of stay at home orders. They never notified me that my appointment was canceled. Thankfully I was aware and thoughtful enough to reach out to confirm my appointment was in fact canceled. Good thing I hadn't gone out of my way to take time off work or anything for it. I reached out to reschedule, because they were not thoughtful enough to reach out to those who had appointments unexpectedly canceled due to covid, and the earliest appointment they could offer me was mid-July. Clearly they didn't care about prioritizing people who had appointments canceled on them or regular customers. If I'm going to spend $150-$200 to get my hair done, I'm going somewhere they actually care. read more

If you want to get your nails done, please do not go here, or at least learn from my mistake. I had a 9AM appointment to get my nails done for a wedding next weekend. They have minimal color selection for polish (first mistake; shouldn't have assumed a salon would have variety of pink colors) and don't do gel (second mistake; should have asked, since I wanted gel). The woman who did my nails also made it clear my manicure won't last a week and that I would need a new manicure before the wedding--for the amount of money they ask, I would hope a manicure would last seven days, but we shall see. The nail tech's hands were shaking so much she ended up cutting me and cleaning it up with hydrogen peroxide...and then continued to use that wipe on my other nails. She also made a comment about "not expecting to have all that dead skin". I had to ask her to refile my nails more than once cause the edges and corners were not done well. Overall, my nails look like something I did myself and not worth what I spent. read more

This is place is awful, they don't know how to blow dry, leaving you looking like you got strike by a lightning. The women name Jill did a horrible job with my highlights. I just went in to get my roots done, because I get my hair highlighted, it was time for another round. This women, did my roots totally different shade, leaving horizontal strikes in my hair. How professional is this? I go back to get me hair toned down and ask her if she can fix the strikes in my hair, end up not being able to fix, my hair is severally dry, and the strike is still visible. On top of all that she gives me an attitude. Like it's my fault. Ridiculous place. Please don't ever go here, unless you don't mind frying your hair. These people don't know what they are doing, for the price they are charging. Simply horrible. If I can rate this place a zero i would. read more

Had an appointment with Sarah for a normal haircut, and it completely exceeded my expectations. She began the appointment with aromatherapy with scented oils and a 5 minute head and neck massage. it was heaven and helped the rest of the day melt away so I could relax. she completely understood what I wanted done and executed it perfectly. then she went the extra mile and curled my hair because I had mentioned I was going to happy hour. overall, my experience was amazing and i can't wait to go back. read more

I had Mallory for a cut and color. Honestly, one of the best colors I've ever had and the cut was exactly what I wanted. I was a little nervous being from out of town but this will be my spot as long as I'm in Pittsburgh. read more

I have been here twice now, and Erin is my stylist. She is great! Easy going, great conversation and most improtant, the best haircuts Ive ever gotten. You get what you pay for, and Erin is proof of that. She takes her time, and really makes sure you leave happy with the cut/style. I'm so glad I found Capretti and Co, and especially Erin since moving. read more

George is my new favorite! I came in stressed with a mess of hair and he relaxed me and gave me such a perfect cut! I have naturally curly hair but like to wear it all ways and he have me a cut that works for everything. Thanks George!!! read more

(USING MY BF'S YELP) my hair was done my Karen and it was absolutely amazing!! I'm definitely coming back is my new favorite place :)

I absolutely love this place!! I have been a customer since 2007 and I've never had a bad service. From nails to massage or hair ( Danielle does a fantastic job, btw), when you come here you feel like a part of the family and you walk out feeling like a million bucks! read more