Dr Robin Solomon, is a class act! She's an amazing practitioner with a heart for her patients. My…read moreeight year old son has been a client of hers for many years and completely loves her. She is very hands-on, and always makes time to answer my son's questions. As a mom, I love her explanations, budget friendly solutions, quick turn around on repairs/parts, etc, and knowing that I can always ask a question and get all the information I need in plain English! Such a treat to have at our fingertips such a wonderful technician with genuine care and compassion for her patients. Highly recommended, again and again!

This is a very helpful audiology office - and audiologist. I agree with the other reviewer who…read moresaid that Dr. Robin Solomon is a class act. She is terrific - and her new office is in a convenient location right near the Wilton campus of Adirondack Community College. I had been one of her patients at The Hearing Shop (Wilton Medical Arts/Saratoga Hospital) and was very disappointed in the hospital when they closed that office depriving me and everyone else of Dr. Solomon's talents. My hearing aids needed service and the hospital would not/could not provide the warrantee service that I had paid for. I went to another audiology office in town - but it was just not the same. I guess I was spoiled and hadn't realized just how good Dr. Solomon is. As luck had it I encountered Dr. Solomon in town while she was doing some work with a local charity and she told me that she was in the process of setting up a new private practice. I'm thrilled because I need to replace my hearing aids soon and there is nobody I'd trust more than Dr. Solomon. If you need help with your hearing or hearing aids - this is the office to call. The website is www.Hearing.Pro

I recently met with Dr. Hughes and Dr. Perkins, me and my family have been with Dr. Setzen since…read morethe beginning, these 2 doctors were confident, clear and totally relatable. When it comes to surgery, it's about skill, not bedside manner. Knowing Dr. Setzen, he would not accept anything less than excellent. 100% confidence.

Insurance fraud ?!? Saw MD Riccio for some ear symptoms -…read morewalked her through the history of symptoms and at home remedies over approx. 60-days - she looked in my ears and essentially she said "I have nothing to add/help/diagnosis or next steps" and asked me to "book another appointment in 3-weeks" presumably so they could bill me again. I left the office thinking Riccio was incompetent and called the Practice Manager to explain, and let him know I was not comfortable paying for zero value added! He read Riccio's notes out loud to me and it became evident she incorrectly recorded her notes to justify her work (notes said she made a suggested next step, but did not include I replied/informed her that was the first step tried prior with no joy). The time on the phone with the Practice Manger tried my patients (he was not impressive) but I remained professional through the end of the call .... My high deductible insurance and I were just bellied at full price

I have been fighting gettting hearing aids. A friend recommended Capital Region hearing and we…read morewere fortunate enough to have Patrick Bergman as our audiologist. He is very patient with stubborn people and very thorough. Today I received the hearing aids. I definitely can hear better. And I hope through time it will be more natural for me to wear them. My husband had been to other hearing aid places and said that Dr. Bergmann was far and beyond any of the others.

Highly recommended! Took my mother to this office for hearing evaluation and (ideally) hearing…read moreaid. Dr. Bergmann was absolutely phenomenal. He is welcoming, energetic, patient, informative, genuine, and kind. He took his time to explain everything to my mother and us. He put my 92 year old mother at ease. Over the past few years she has experienced diminished hearing - which effects overall quality of life. If you can't hear a conversation - you can't participate or be truly engaged. Dr. Bergmann's excellent skills and professionalism are top notch and we were very pleased with the outcome. My mother is thrilled and we're happy to have her back to feeling engaged in conversation with us and others.

My normal center is in Castleton. Please see that review. Couldn't get in or get them on the phone…read more So, I called Albany. Someone picked up the phone and disconnected the call, so I called back and the phone rang and rang and rang and then the call dropped. I tried a couple other times and the same thing happened. I tried Saratoga and the phone was consistently busy. I got on website with chat and representative said she would have someone contact me and of course that hasn't happened. I drove to Albany office from Latham which took about 40 minutes and told the receptionist what happened. She told me Castleton is closed rest of week. She said if I had left message she would have called me back. I reiterated calls were being dropped in her office. I was never given chance to leave message. I certainly didn't drive all the way over there because it was fun. She couldn't get me in today but gave me 8am appointment. I don't know what is going on with Madison Saratoga but I won't be buying any more hearing aids from them. Thanks for the response from the Office Manager, but when you see Customer Review Ratings of 1.63/5 on the Better Business Bureau for Madison Saratoga aka Hearing Life, then it looks as though many, many people, specifically customers, are struggling with respect for the company, apparently not just me. But, I do think it is The Hearing Aid business in general that is unregulated that is the problem. They also deal with the elderly, though not always, the hearing impaired and the marginalized due to their disability. Or in other words-the vulnerable.

Additional review, I was told my contract with Hearing in America was up after one year and was…read morecharged $ 110.00 for wax removal, hearing aid programming and supplies at the Albany location. I bought the hearing aids a little over 2 years ago through my husband's union and Hearing in America with a contract. I confirmed with Hearing in America today that my contract/warranty was indeed for 3 years. The folks at Hearing in America are going to contact Madison Saratoga, about this issue and what looks to be an erroneous charging issue, on my behalf. I will let them work it out-hopefully they can get through on the telephone. At the time I was charged, I did ask why I hadn't been charged before if my contract was up after one year and there was no response. It is exhausting between phones that don't work, erroneous charges and technicians who don't like to do Real Ear, although the audiologist in Albany did Real Ear.

This agency's website includes an article on the Lenire device that is filled with lies, here:…read more https://www.audiologicsolutions.net/blog/science-lenire-bimodal-neuromodulation It states: The device can store multiple different programs, each tailored to different aspects of your hearing and tinnitus profile. Some patients benefit from different settings for morning versus evening sessions, or adjustments based on their daily tinnitus fluctuations." "The device monitors your usage patterns and can adjust subsequent sessions based on how you've been responding. This adaptive capability means your treatment becomes more personalized over time, potentially improving effectiveness as the system learns your individual response patterns." "The latest Lenire systems incorporate machine learning algorithms that can identify patterns in how different patients respond to treatment. This data helps refine treatment protocols and potentially predict which patients are most likely to benefit from specific programming approaches." NONE of this is true. The device does not store multiple programs, monitor your usage, adjust sessions, or "learn" your response patterns. This is an agency willing to create and publish lies to make money.

I love Audiologic Solutions! Everyone is so friendly and helpful. I normally work with Dr. Erin…read moreWalborn, but there have been a few times when I need to come in for an adjustment right away and I have seen Dr. Stefan Fosco and Dr. Karen DeJoy. They were wonderful and I really appreciated being able to be seen right away and not having to wait to see my Doctor. I recommend the East Greenbush office to everyone I know who needs hearing aids. As a former Teacher of the Deaf, I have worked with many Audiologist in my 31 year career. These are the finest audiologists I know! Debbie Holden Averill Park NY

Make it clear the there are no Audiologists in this practice. It is a hearing instrument specialist…read moreonly.

Dan and his team have been very prompt in diagnosing my hearing needs and then supplying the…read moreappropriate solution in the form of custom fitted hearing aids positioned neatly behind the ears. In follow-up they have been courteous and available whenever I have had questions or needs. They have notified me for follow-up servicing of the -aids and provided supplies as needed. I am pleased to recommend them to others with needs for their hearing. Harlan D. Root, md

Have you heard about Miracle Ear, down on Wolf Road? No? Then you should head on down to Miracle…read moreEar! I hadn't heard of them either, even though my wife was shouting at me to go and see them (not because she's angry, but because she thinks I can't hear [she might have been angry, but I didn't hear any anger in her voice, so maybe I'm off the hook?]). Turns out, they provide a free hearing test to see if you qualify for their services. I was hoping for a better price, like some kind of situation where I get paid, but this was the best offer I found. The next best offer was where I paid $56 dollars, but most care specialists were wanting a payment in the hundreds. The place was nice, a guy named Shane took me through the steps, explained everything that they were going to do, explained what Miracle Ear specializes in (hearing-aids only), and then gave me the free test. Turns out, I can hear just fine, I'm just a bad husband who doesn't listen to his wife. She deserves much better. That was that. Shane didn't try to sell me anything, didn't guilt me into buying something I didn't need, and he seemed thrilled to help someone out with their hearing. He told me to let everyone know that most people wait way too late to have a hearing test, so I should get the word out to everyone that they should come on down to Miracle Ear and get a free hearing test to make sure that their ears are fine and to stop any hearing damage if things are not fine. Shane likes to help people, and folks don't think about their hearing until it's too late, which is why they have this free offer for a hearing test. Unfortunately for Shane, I didn't listen to that part about telling everyone I knew, but I did let Yelp know. Most people I know aren't worth a hill of beans, but I've never met a Yelper I didn't like. Take care of your ears, Yelp. Come on down to Miracle Ear. (I realize I haven't really used their main service of getting hearing aids from them, but the average age of their client base is like 100, and they aren't likely to be picking up a yelp hobby, so you're stuck with me. The free hearing test should be enough to get your foot in the door.)

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

I've now been wearing my hearing aids for 20 months. While it took several months and multiple…read moreappointments with the Center for Clear Hearing to achieve the optimum fitting of my hearing aids to deliver comfort, it was well worth the effort. Dr. Gartner continually had the patience to spend as much time as necessary with me to ensure that the proper fit and adjustments were accomplished. I now wear my hearing aids twelve hours per day without discomfort. More recently, I've been on a typical six-month follow up schedule for regular maintenance and any needed adjustments. If I have any issues, I know I can call the friendly staff in the office for a timely appointment with Dr. Gartner. I'm truly pleased with the care I receive from Center for Clear Hearing.

I recently had the opportunity to visit the Center for Hearing due to a family member needing a…read morehearing aid. The audiologist was very thorough in her explanation of options and did not insist that the most expensive hearing aid was the way to go. She was a very patient and knowledgeable person. Manuals can be ordered in different languages as needed. Total payment only needs to be paid within 45 days from delivery of hearing aid(s).

A place of many bosses. I recommend it for those without complex health or if this is among limited…read moreoptions per your insurance coverage. I am ​moving on after mixed experiences and now having a condition will seek a nice sensible --self-employed-- specialist as my pcp.

I've been going here for years. I've had some great doctors, most of whom were residents and have…read morenow gone. What's great about this place is they have early-morning walk-in hours, making it perfect for working stiffs like me who don't want to take off work for a doctor's appointment. They're also really good about fitting me in for an appointment quickly. They're also respectful and understanding. This place is affiliated with Albany Medical College, so they often have student observers. However, they're very good about not forcing that on you if you're not comfortable with it. For instance, when they asked me if a male student could observe my last gynecological exam, I wasn't having it. And that was fine.

I have never been treated so poorly by any business in all my years. I am deaf in one ear and have…read morelow hearing in the other. I arranged the appointment through Hearing care solutions, which is a benefit through CDPHP. I was immediately tried to sell a $5,000 device that would transmit from my deaf ear to my good ear. I told her that wasn't happening. Her response to me (in a snotty voice) was well, our cheapest hearing aid is $1200. "well, i don't know anything about that" was her response. I told her she should probably do her job and find out about that. I had requested another provider who was nice but did not address my concerns. I went for a second opinion and not only was the HA not programmed for my loss, it was defective. When I called them to tell them, the receptionist reprimanded me for not coming there first. I do not recommend this practice. I called to make a complaint but they apparently don't want to hear complaints because they did not call me back. I have called CDPHP to make a formal complaint about the practice. When I returned it, the receptionist was as snotty as she was on the phone. When I was snotty back, she yelled at me for treating her that way. Totally unprofessional.

From the owner: Audiological Evaluation - children and adults Hearing Aidsread more