I have been with this practice for over 20 years and never had an issue with staff. Just sayin".read more

Believe the bad reviews of the desk staff/people answering phones. Rude, arrogant, impatient…read moreknow-it-alls. Constantly talk over you. Find another location

Everyone here is very professional and made the experience a positive one. Every question and…read moreconcern was addressed with respect, patience and a little humor. I am so glad I chose this office!

Highly recommended! Patrick Bergmann was absolutely phenomenal! He was absolutely professional,…read morepatient, and supremely great with my mother.

This agency's website includes an article on the Lenire device that is filled with lies, here:…read more https://www.audiologicsolutions.net/blog/science-lenire-bimodal-neuromodulation It states: The device can store multiple different programs, each tailored to different aspects of your hearing and tinnitus profile. Some patients benefit from different settings for morning versus evening sessions, or adjustments based on their daily tinnitus fluctuations." "The device monitors your usage patterns and can adjust subsequent sessions based on how you've been responding. This adaptive capability means your treatment becomes more personalized over time, potentially improving effectiveness as the system learns your individual response patterns." "The latest Lenire systems incorporate machine learning algorithms that can identify patterns in how different patients respond to treatment. This data helps refine treatment protocols and potentially predict which patients are most likely to benefit from specific programming approaches." NONE of this is true. The device does not store multiple programs, monitor your usage, adjust sessions, or "learn" your response patterns. This is an agency willing to create and publish lies to make money.

I love Audiologic Solutions! Everyone is so friendly and helpful. I normally work with Dr. Erin…read moreWalborn, but there have been a few times when I need to come in for an adjustment right away and I have seen Dr. Stefan Fosco and Dr. Karen DeJoy. They were wonderful and I really appreciated being able to be seen right away and not having to wait to see my Doctor. I recommend the East Greenbush office to everyone I know who needs hearing aids. As a former Teacher of the Deaf, I have worked with many Audiologist in my 31 year career. These are the finest audiologists I know! Debbie Holden Averill Park NY

I recently met with Dr. Hughes and Dr. Perkins, me and my family have been with Dr. Setzen since…read morethe beginning, these 2 doctors were confident, clear and totally relatable. When it comes to surgery, it's about skill, not bedside manner. Knowing Dr. Setzen, he would not accept anything less than excellent. 100% confidence.

Insurance fraud ?!? Saw MD Riccio for some ear symptoms -…read morewalked her through the history of symptoms and at home remedies over approx. 60-days - she looked in my ears and essentially she said "I have nothing to add/help/diagnosis or next steps" and asked me to "book another appointment in 3-weeks" presumably so they could bill me again. I left the office thinking Riccio was incompetent and called the Practice Manager to explain, and let him know I was not comfortable paying for zero value added! He read Riccio's notes out loud to me and it became evident she incorrectly recorded her notes to justify her work (notes said she made a suggested next step, but did not include I replied/informed her that was the first step tried prior with no joy). The time on the phone with the Practice Manger tried my patients (he was not impressive) but I remained professional through the end of the call .... My high deductible insurance and I were just bellied at full price

Make it clear the there are no Audiologists in this practice. It is a hearing instrument specialist…read moreonly.

Dan and his team have been very prompt in diagnosing my hearing needs and then supplying the…read moreappropriate solution in the form of custom fitted hearing aids positioned neatly behind the ears. In follow-up they have been courteous and available whenever I have had questions or needs. They have notified me for follow-up servicing of the -aids and provided supplies as needed. I am pleased to recommend them to others with needs for their hearing. Harlan D. Root, md

I went in not being able to hear anything on my right side. Riding in the car was awful. Once I…read morereceived my hearing aides I could hear others riding with me. My television no longer needs to be set on 16 but I can now hear it set at 9. I'm thankful for the great service and the ability to be able to hear again.

Bob was great, the sound quality is amaziing they worked great in crowded rooms, and nobody knew i…read morewas wearing them. The only drawback is they are so comfortable you can forget they are in, not good around the pool