Everyone here is very professional and made the experience a positive one. Every question and…read moreconcern was addressed with respect, patience and a little humor. I am so glad I chose this office!

Highly recommended! Patrick Bergmann was absolutely phenomenal! He was absolutely professional,…read morepatient, and supremely great with my mother.

I don't usually give reviews however I must say that the hearing test administrator is very rude…read more When I tried to let her know that they have always had to use white noise she said, I know how to test hearing!

Make it clear the there are no Audiologists in this practice. It is a hearing instrument specialist…read moreonly.

Dan and his team have been very prompt in diagnosing my hearing needs and then supplying the…read moreappropriate solution in the form of custom fitted hearing aids positioned neatly behind the ears. In follow-up they have been courteous and available whenever I have had questions or needs. They have notified me for follow-up servicing of the -aids and provided supplies as needed. I am pleased to recommend them to others with needs for their hearing. Harlan D. Root, md

I recently met with Dr. Hughes and Dr. Perkins, me and my family have been with Dr. Setzen since…read morethe beginning, these 2 doctors were confident, clear and totally relatable. When it comes to surgery, it's about skill, not bedside manner. Knowing Dr. Setzen, he would not accept anything less than excellent. 100% confidence.

Insurance fraud ?!? Saw MD Riccio for some ear symptoms -…read morewalked her through the history of symptoms and at home remedies over approx. 60-days - she looked in my ears and essentially she said "I have nothing to add/help/diagnosis or next steps" and asked me to "book another appointment in 3-weeks" presumably so they could bill me again. I left the office thinking Riccio was incompetent and called the Practice Manager to explain, and let him know I was not comfortable paying for zero value added! He read Riccio's notes out loud to me and it became evident she incorrectly recorded her notes to justify her work (notes said she made a suggested next step, but did not include I replied/informed her that was the first step tried prior with no joy). The time on the phone with the Practice Manger tried my patients (he was not impressive) but I remained professional through the end of the call .... My high deductible insurance and I were just bellied at full price

I have been fighting gettting hearing aids. A friend recommended Capital Region hearing and we…read morewere fortunate enough to have Patrick Bergman as our audiologist. He is very patient with stubborn people and very thorough. Today I received the hearing aids. I definitely can hear better. And I hope through time it will be more natural for me to wear them. My husband had been to other hearing aid places and said that Dr. Bergmann was far and beyond any of the others.

Highly recommended! Took my mother to this office for hearing evaluation and (ideally) hearing…read moreaid. Dr. Bergmann was absolutely phenomenal. He is welcoming, energetic, patient, informative, genuine, and kind. He took his time to explain everything to my mother and us. He put my 92 year old mother at ease. Over the past few years she has experienced diminished hearing - which effects overall quality of life. If you can't hear a conversation - you can't participate or be truly engaged. Dr. Bergmann's excellent skills and professionalism are top notch and we were very pleased with the outcome. My mother is thrilled and we're happy to have her back to feeling engaged in conversation with us and others.

Dr Robin Solomon, is a class act! She's an amazing practitioner with a heart for her patients. My…read moreeight year old son has been a client of hers for many years and completely loves her. She is very hands-on, and always makes time to answer my son's questions. As a mom, I love her explanations, budget friendly solutions, quick turn around on repairs/parts, etc, and knowing that I can always ask a question and get all the information I need in plain English! Such a treat to have at our fingertips such a wonderful technician with genuine care and compassion for her patients. Highly recommended, again and again!

This is a very helpful audiology office - and audiologist. I agree with the other reviewer who…read moresaid that Dr. Robin Solomon is a class act. She is terrific - and her new office is in a convenient location right near the Wilton campus of Adirondack Community College. I had been one of her patients at The Hearing Shop (Wilton Medical Arts/Saratoga Hospital) and was very disappointed in the hospital when they closed that office depriving me and everyone else of Dr. Solomon's talents. My hearing aids needed service and the hospital would not/could not provide the warrantee service that I had paid for. I went to another audiology office in town - but it was just not the same. I guess I was spoiled and hadn't realized just how good Dr. Solomon is. As luck had it I encountered Dr. Solomon in town while she was doing some work with a local charity and she told me that she was in the process of setting up a new private practice. I'm thrilled because I need to replace my hearing aids soon and there is nobody I'd trust more than Dr. Solomon. If you need help with your hearing or hearing aids - this is the office to call. The website is www.Hearing.Pro

Have you heard about Miracle Ear, down on Wolf Road? No? Then you should head on down to Miracle…read moreEar! I hadn't heard of them either, even though my wife was shouting at me to go and see them (not because she's angry, but because she thinks I can't hear [she might have been angry, but I didn't hear any anger in her voice, so maybe I'm off the hook?]). Turns out, they provide a free hearing test to see if you qualify for their services. I was hoping for a better price, like some kind of situation where I get paid, but this was the best offer I found. The next best offer was where I paid $56 dollars, but most care specialists were wanting a payment in the hundreds. The place was nice, a guy named Shane took me through the steps, explained everything that they were going to do, explained what Miracle Ear specializes in (hearing-aids only), and then gave me the free test. Turns out, I can hear just fine, I'm just a bad husband who doesn't listen to his wife. She deserves much better. That was that. Shane didn't try to sell me anything, didn't guilt me into buying something I didn't need, and he seemed thrilled to help someone out with their hearing. He told me to let everyone know that most people wait way too late to have a hearing test, so I should get the word out to everyone that they should come on down to Miracle Ear and get a free hearing test to make sure that their ears are fine and to stop any hearing damage if things are not fine. Shane likes to help people, and folks don't think about their hearing until it's too late, which is why they have this free offer for a hearing test. Unfortunately for Shane, I didn't listen to that part about telling everyone I knew, but I did let Yelp know. Most people I know aren't worth a hill of beans, but I've never met a Yelper I didn't like. Take care of your ears, Yelp. Come on down to Miracle Ear. (I realize I haven't really used their main service of getting hearing aids from them, but the average age of their client base is like 100, and they aren't likely to be picking up a yelp hobby, so you're stuck with me. The free hearing test should be enough to get your foot in the door.)

From the owner: A trusted resource for hearing solutions for over 75 years, Miracle-Ear uses state-of-the-art…read moretechnology to keep you connected to the world around you - and the people who matter most. Miracle-Ear specializes in customizable hearing solutions that feature discreet, comfortable products designed to meet your individual hearing loss needs. Contact us today to schedule your free hearing evaluation at a Miracle-Ear near you. At Miracle-Ear, we know that a better life is in store, and the first step is a free hearing test.

I have never been treated so poorly by any business in all my years. I am deaf in one ear and have…read morelow hearing in the other. I arranged the appointment through Hearing care solutions, which is a benefit through CDPHP. I was immediately tried to sell a $5,000 device that would transmit from my deaf ear to my good ear. I told her that wasn't happening. Her response to me (in a snotty voice) was well, our cheapest hearing aid is $1200. "well, i don't know anything about that" was her response. I told her she should probably do her job and find out about that. I had requested another provider who was nice but did not address my concerns. I went for a second opinion and not only was the HA not programmed for my loss, it was defective. When I called them to tell them, the receptionist reprimanded me for not coming there first. I do not recommend this practice. I called to make a complaint but they apparently don't want to hear complaints because they did not call me back. I have called CDPHP to make a formal complaint about the practice. When I returned it, the receptionist was as snotty as she was on the phone. When I was snotty back, she yelled at me for treating her that way. Totally unprofessional.

From the owner: Audiological Evaluation - children and adults Hearing Aidsread more