Everyone here is very professional and made the experience a positive one. Every question and…read moreconcern was addressed with respect, patience and a little humor. I am so glad I chose this office!

Highly recommended! Patrick Bergmann was absolutely phenomenal! He was absolutely professional,…read morepatient, and supremely great with my mother.

I have never been treated so poorly by any business in all my years. I am deaf in one ear and have…read morelow hearing in the other. I arranged the appointment through Hearing care solutions, which is a benefit through CDPHP. I was immediately tried to sell a $5,000 device that would transmit from my deaf ear to my good ear. I told her that wasn't happening. Her response to me (in a snotty voice) was well, our cheapest hearing aid is $1200. "well, i don't know anything about that" was her response. I told her she should probably do her job and find out about that. I had requested another provider who was nice but did not address my concerns. I went for a second opinion and not only was the HA not programmed for my loss, it was defective. When I called them to tell them, the receptionist reprimanded me for not coming there first. I do not recommend this practice. I called to make a complaint but they apparently don't want to hear complaints because they did not call me back. I have called CDPHP to make a formal complaint about the practice. When I returned it, the receptionist was as snotty as she was on the phone. When I was snotty back, she yelled at me for treating her that way. Totally unprofessional.

From the owner: Audiological Evaluation - children and adults Hearing Aidsread more

I recently met with Dr. Hughes and Dr. Perkins, me and my family have been with Dr. Setzen since…read morethe beginning, these 2 doctors were confident, clear and totally relatable. When it comes to surgery, it's about skill, not bedside manner. Knowing Dr. Setzen, he would not accept anything less than excellent. 100% confidence.

Insurance fraud ?!? Saw MD Riccio for some ear symptoms -…read morewalked her through the history of symptoms and at home remedies over approx. 60-days - she looked in my ears and essentially she said "I have nothing to add/help/diagnosis or next steps" and asked me to "book another appointment in 3-weeks" presumably so they could bill me again. I left the office thinking Riccio was incompetent and called the Practice Manager to explain, and let him know I was not comfortable paying for zero value added! He read Riccio's notes out loud to me and it became evident she incorrectly recorded her notes to justify her work (notes said she made a suggested next step, but did not include I replied/informed her that was the first step tried prior with no joy). The time on the phone with the Practice Manger tried my patients (he was not impressive) but I remained professional through the end of the call .... My high deductible insurance and I were just bellied at full price

Make it clear the there are no Audiologists in this practice. It is a hearing instrument specialist…read moreonly.

Dan and his team have been very prompt in diagnosing my hearing needs and then supplying the…read moreappropriate solution in the form of custom fitted hearing aids positioned neatly behind the ears. In follow-up they have been courteous and available whenever I have had questions or needs. They have notified me for follow-up servicing of the -aids and provided supplies as needed. I am pleased to recommend them to others with needs for their hearing. Harlan D. Root, md

I don't usually give reviews however I must say that the hearing test administrator is very rude…read more When I tried to let her know that they have always had to use white noise she said, I know how to test hearing!

This Dr. Was an angel when I first went to her 10 years ago but then since they have moved from…read morePatroon Creek it all changed. I'm immunocompromised and DK was the first one to diagnose me with this issue 10yrs ago. Well the last few years I've been very sickly and this doctor doesn't care to figure out why? Today her office called and said well she's not an immunologist and recommended I see a previous doctor that couldn't find anything wrong with me?! Well she's the one claiming to be an immunologist 10 yrs ago and to try and treat me as such? The staff is very rude and it takes weeks for them to call you back. She rushes you through every appointment and then tells me to call my regular doctor for sinus and ear issues? I don't understand what has happened to this practice. I'm officially done and I've heard similar stories as well. Very sad I had to say goodbye to my favorite doctor.

Dr. Kuhar is an ENT and sleep specialist. She is very nice and explains everything, including a…read morecourse of treatment for the future. The office is clean and the billing staff are very helpful. Scheduling was easy and the scheduler explained allergy testing to me. Very highly recommended :)

Hearing Solutions was truly the solution to my poor hearing - even with my expensive hearing aids…read more Owner, Jerry Vien, evaluated my hearing and adjusted my hearing aids which had never been properly adjusted. I am very satisfied. Professional and caring - Hearing Solutions are a blessing.