Excellent response time and quick scheduling. Egan is knowledgeable and professional. Pleasant…read moreexperience. Highly recommend.

Very good - will use again. Very knowledgeable and professional. He knew exactly what might have…read morebeen the problem and he was correct.

James, the owner, is a marvel. knowledgeable, communicative, and very capable. More than fixing our…read morefridge quickly and efficiently, he was good company and a pleasure to get to know. i know the cape is in good shape having him in this business!

Exceptional service. James is incredible! Very knowledgeable, professional and responds quickly…read more Mid Cape Appliance is the only company I use. They are truly superior.

We have had great experience with the folks at Crane. Our kitchen is older (renovated about 20…read moreyears ago). We had to get a new stove last year, and a fridge this week. They have good inventory, and most of all their customer service is amazing. Finding an appliance that fits in an existing space is nerve wracking, and they were so helpful. Delivery and installation guys were really professional, fast, and neat. Most of all, this is my first new stove...ever? And it's incredible!

My refrigerator was leaking, damaging my wood floors and the ceiling below…read more I was told this wasn't an emergency, "just keep refreshing the towels under the unit" and here's an appointment in three weeks. Don't let them tell you it's not an emergency. I found another company who really understood the problem, I kept turning off and on the water main, and got an appointment in four days.

Able to get reponse within 24 hours of request. Able to get an appointment in 4 days for washing…read moremachine repair. Taylor arrived promptly, courteous and addressed problem. Also assured that if there was any further problems with same appliance, this visit was good for 30 days, My problem was corrected, Taylor was professional, Amy the scheduler was professional and we are very pleased with the results of the visit.

I've been really impressed with their scheduling and communication and responsiveness. This is…read morereally hard to find on the Cape, and I found it with them. Would recommend.

Eugene made my day! Our refrigerator stopped cooling on Memorial Day. The next day, I called Eugene…read moreat 9:20 and left a message. He called back at 9:35 and was in our house at 9:45. He quickly diagnosed the problem. It was a defective control panel. He replaced it with one he had in his truck, and within just a half hour, I was back in business. Eugene really knows his stuff, a true professional.

My 10 year old dryer quit working - I was dreading buying a new one. Eugene showed up the morning…read moreafter I called & replaced the door shutoff switch & replaced my rotted old drive belt for a very reasonable price. He told me my old one is better quality than the new ones. He saved me before my summer guests arrived. Thank You Eugene !!!!!

Let me start out by saying that I hate to shop. Therefore,…read moreearlier this week when my dryer finally stopped working forever, I dreaded the idea of going to an appliance store- any Appliance store- to select a new one. Happily, I didn't have to. I had never done business with KAM appliances before. However, I liked what I saw in their online catalog. I telephoned the store and their sales person conducted the entire transaction seamlessly over the phone. They arranged delivery of my new dryer in less than three days. Price wise ? Was it the biggest bargain since 1860? No. However, the pricing was more than fair and significantly less than a local competitor. The dryer was delivered this morning, and the two men who removed my old dryer, and installed new dryer could not have been more kind and professional. I have a couple of orthopedic issues that prevent me from lifting or moving much of anything. They did that "extra" stuff for me kindly and thoroughly. I'm very grateful. Would I use KAM appliances again? You bet I would.

I purchased over $5000 in kitchen appliances with an interest in LG products. The salesperson, Jack…read moreGilooly, convinced us to Purchase GE appliances and offered $800 in a bundle rebate. I have tried for months to receive these rebates, many emails and calls with no response. Finally reached the COO Jay Upton and explained my situation with months of frustration. His ridiculous suggestion was to return the appliances which means hiring an electrician and plumber to disconnect them for pickup. I tried to reach the owner several times but no response. In addition, KAM sent the wrong refrigerator and requested me to pay a 30% return fee and another delivery charge which I refused to pay. Their sales manager Frank even stated there were no GE rebates at that time. After I provided documentation on the rebates given to me from Jack, Frank said to call GE. I contacted GE and their rebate company and since months passed, GE said to contact the dealer for their assistance. KAM provided no assistance, made excuse after excuse and I never received these rebates $800 rebates promised. I thought I would support local businesses instead of the Big Box stores. It was a Mistake. The story they post on customer satisfaction is a joke. I strongly suggest you shop elsewhere. Hopefully the owner will contact me after this reading this review. Very frustrated and disappointed

Todd is very helpful, knowledgeable, honest and affordable! He was easy to schedule with and…read moreshowed up when he said he would. Highly recommended!

wow. Todd and Michelle are awesome. We needed a dishwasher installed. They were available,…read moreprompt, courteous. .. I could go on. Wonderful family business!

Coastal came last week when I cop it were a disaster and they look like they were brand new. I give…read morefive stars to coastal.

I highly recommend, Craig. I used him for our large living room carpet and I found him reasonably…read morepriced and reliable