Very knowledgeable and attentive staff, keeps me well informed.read more

Terrific Customer Svc! A rug, passed onto me, needed to be…read morecleaned and young man, Milan, helped on my original visit, as well as pick-up. He was grr-eat; professional (yet no dust on his heels), informative, and patient with my inexperience dealing w/oriental rugs. The material/rug came out beautifully; however, it was Milan that will bring me back to Paramount Rug, in Hyannis, for our kitchen/hall floor replacement needs (after the cabinets are installed). The location is not ideal, but once you're inside it's not even a thought. Looking forward to revisiting in the spring.

The web site had a special offer for 3 rooms. I made an appointment. I have 3 rugs in 3 rooms. When…read morethe employee arrived (40 mins later than the updated call from the office), he said the offer was for wall to wall carpet only. This was not made clear on the web site. To a homeowner 3 rooms is 3 rooms. This is a bait and switch. Their policy needs to be stated up front on the website. I believe they know what they're doing and hope that the homeowner will go ahead and pay for the 3 "carpets" not the 3 "rooms". I would not, and sent the employee away. waste of my time and his.

We had some problems on the first go-around, but Stanley Steemer reached out to me and came by…read morepromptly to fix things. The rug has some slight unfixable issues, but those aside, it looks great now. I appreciate their commitment to customer satisfaction.

Found Hydro Power on line after looking for someone to clean furniture and carpets. Phil was…read moregreat. The furniture (wool and cotton upholstery) came out well and he cleaned an oriental rug gently and effectively. He showed up on time, was easy to work with, great prices and I am totally happy.

From the owner: Hydro Power, has offered professional, prompt and reliable carpet and upholstery steam cleaning…read moreservices to our many loyal and happy Cape Cod customers since 1983.

Unprofessional behavior and total lack of respect! I had a very uncomfortable experience with this…read morecompany today, April 9, 2026 A simple request for shoe covers (which I require for health reasons) resulted in the technician getting angry and storming out of my house mid-conversation. While the staff later claimed his refusal was due to a past injury, there was absolutely no excuse for that type of behavior--especially since I told them I was willing to accommodate the shoes-on policy once they explained it. The technician did return to my door to apologize a few minutes later, but the initial level of rudeness was a total dealbreaker. I did not feel comfortable moving forward with the service. If you value professional communication and respect for your home, look elsewhere.

We all put off our wall to wall carpet cleaning, sometimes too long! Today we were very fortunate…read moreto have Greg and Mary from ChemDry stop by with their magical and powerful cleaning system to take on the chore. Visits from the grand kids and their big Labrador Cooper created a challenge only ChemDry was capable of completing. Mary and Greg took to the taste in hand and started making our entire 2nd floor Berber wall to wall stand proudly once again. small stains we were worried about, were GONE and our large square area of light colored rug restored to its like new condition. I am amazed at the outstanding results of their labor. Other companies we have tried cannot match ChemDry's performance. If you are looking for a competent hard working rug cleaning company m, give Mary a call for a quick booking. Fantastic pricing too!

This is a situation where you need to be able to leave NEGATIVE stars, but certainly at least Zero…read more I honestly cannot believe how horrible this company is, and as I told them, I am looking forward to hearing the news that they have filed for bankruptcy. They were bought a few years ago by "Cross Services Group" and I thought they would be better under new management (the old management notoriously treated their employees terribly.) While I cannot speak to their treatment of their employees, I can tell you that if they treat them anywhere close to how they treat their clients then they are absolute monsters. It started with the deepest cleaning I could pay for at my mother's house who sadly passed away in April. When I showed up afterwards, it was still filthy. I literally removed over a dozen daddy longlegs spiders from corners including even in the shower! Baseboards, light fixtures, nothing had even been touched. So I called them and told them how unhappy I was and that I wanted to speak with someone. I was promised "Warren" would call me right away. It had now been over a month and he has still never called, even though I called them back 2 more times and told them he never called. Then I had my first regular cleaning and the ladies put Murphy's Oil Soap all over the painted basement floor, making it very sticky and slippery and causing the paint to come up. I asked them to please never do that again, but I wasn't even mad about that , just bummed because it has made so much more work for me and made my mother's tenants really annoyed about the sticky, slippery floor. The second regular cleaning the 2 guys where there for literally 40 minutes (I know, because I was there on site) and all they did was pass a mop across the floor and a quick clean of the kitchen and baths and for that I was charged $450. And they left without making the beds which really upset me a lot because I was exhausted and stressed following my mom's funeral and I DID NOT WANT TO MAKE FOUR BEDS BY MYSELF so I called and called and emailed them to send the guys back with no response. So in tears, I did it myself. The final cleaning something really weird happened, because I showed the guy the light blue sheets for the King bed in the dryer and left before he made the bed.... but then the tenants called me later to say there were no sheets on the King bed. (Side note: I find the concept of paying for linen rentals absurd for my tenants so I provide all of my own nice sheets and towels for them.) I told them that they must still be in the dryer accidentally, but they were not. They were just GONE. I called the Furies multiple times to ask them to please just find out where my sheets accidentally went AND THEY WILL NOT CALL ME BACK. Maria absolutely promised me she would call me back, and didn't. I still have never heard from the imaginary guy named Warren. Look, it is just a stupid set of sheets, I already ordered a new set -- but it is just the principle of how NO ONE WILL CALL YOU BACK. I am not even going into the total BS fake "meeting" I had at my house with one of their "managers" at 7:30 in the morning when I requested could I please just talk with someone in person? The girl had NO IDEA that I was even upset about anything, or what was going on. It was a joke and she accomplished nothing. Oh and one more thing, they were supposed to do a deep spring cleaning on my Wellfleet house today which I scheduled months ago BUT THEY FORGOT ABOUT IT AND DID NOT HAVE IT ON THEIR SCHEDULE. Anyway, this was my second horrible cleaning service on Cape Cod and I basically decided that I could not rent anymore because the stress of dealing with these POS companies is not worth it. (I did actually find an angel from heaven and his wife who are now cleaning for me and I LOVE them, but up until that godsend I was truly not going to rent anymore.)

I would have given zero stars to Furies if it had let me. We rented linens and towels from Furies…read morefor five beds, one of which was a king. The king sized sheets did not fit (see photos). We had to drive to Target about 20 miles away to purchase a king sized set. I sent an email to Furies the next day (May 26th) and they apologized for the problem, promising a refund. I replied, thanking them for rectifying the situation and asked when we might see the refund back in our account. They responded saying that they only do refunds by check and that they would be sending it out "soon". My husband has called and spoken with Alex, four times, I believe, over the last few weeks. These are the excuses that he heard: "Sorry, the company has 'switched' hands" and we are just finalizing everything;" "the 'switch over' is complete and checks will be cut soon;" "the checks should be cut today;" and most recently "the checks were processed today and you should receive it by Friday (July 29). We have not received any checks. It seems that we were just getting the run around. Very disappointed in this company. Because of this horrible situation, we will likely not book any places that do not provide their own linens.

Cape Horn is very dependable and honest. I have been working with them for years and years! Family…read morebusiness is always going to be my preference to work with.

From the owner: We are Locally owned and operated providing carpet cleaning, upholstery cleaning, window cleaning,…read moreoffice cleaning, vinyl floor refinishing, oriental rug cleaning, and solvent rug cleaning

Had the wall-to-wall upstairs carpet cleaned by ServiceMaster. I was graced by a wonderful…read moreSetviceMaster tech named Denise who made the rugs look like new! The price was just about what I expected it to be, but Denise's service went above & beyond. Thanks for the amazing job on the rugs!!

Casey the project manager was attentive and reliable. He…read morelisten to our problem in the basement and it looks and smells 1000% better The cleaning crew were amazing on this very hot June day. I don't want to know how much dirt.... they must have cleaned up. Very very good job, thank you so much Colleen