An Outstanding Experience. About a month ago, my left great…read moretoe nail started to bleed, following a traumatic injury about three months prior. I did not have a podiatrist, I called my PCP for a recommendation. He referred me to Dr Richard Eisner. I called his office. the staff was very understanding and accommodating. I was given an immediate appointment due to the circumstances. Dr Eisner took xrays to rule out any fractures, then he treated my injury ( I won't go into the details ). Dr. Eisner is extremely thorough, gentile and informative. An expert in his field. I have been to many podiatrist over the years and he is the best. I would and do recommend him to all my family and friends. Thank you Dr Eisner for taking such good care of me and my left foot! :)

Closed his office with no warning to his patients. Unable to retrieve my husbands records to go…read moresomewhere else. Very,Very unprofessionAl. Closed his practice in December of 2025 my husband had an appt on January 2026 months phone call nothing

best doctor ever!!! so very kind, gentle, pleasant and caring...wish all all doctors would follow…read morehis lead,

Dr Rickards is the kind of podiatrist that takes the time to really figure out your foot pain. If…read moreyou are looking for the typical doctor you get today that just tells you to do exercises, don't go here. She helped me a lot with persistent foot pain.

Dr. Rickards and kind and caring. She is also down to earth. I would recommend her without…read morereservation. She called me back right away and also she helped put me at ease. Also, it is worth mentioning that parking is easy in Melrose and not easy in places like Cambridge or Lynn or Saugus or Everett where most offices are now located.

Wish I could give zero stars. Seriously…read more This woman has no business dealing with patients. When I asked her what my options were for treatment of my foot pain, BESIDES the $500 insoles she kept pushing to sell me, she actually said "I don't have a magic wand" Yeah, um.. too bad, cuz that's what i was looking for!? How about some medical advice? Are you not a dr.?? No bedside manner whatsoever and just plain rude! If you have a foot problem, I suggest you go elsewhere. I eventually went to a REAL podiatrist and now and am feeling much better, no $500 insoles needed! Thank you!

Excellent Dr she removed 2 ingrown tow nails. I wish I did it year's ago it was truly a painless…read moreprocedure. She was very kiind friendly and caring

I saw Dr.Carl Conui a few weeks ago and was SO IMPRESSED with his honesty, knowledge, kindness and…read moregood manors that I HAD to write a review. My foot is in need of repair and-- my left knee needs replaced. He is VERY experienced and he was extremely thoughtful in how to explain my situation without talking over my head. ALL he said and did make GREAT sense to me. We can try the nonsurgical method of treatment after the knee is put in. If I needed a more complicated procedure, he openly/honestly said it could be done-- although a colleague Surgeon of his, who is experienced with that procedure, he would recommend to me. We both agreed to try the less invasive first...and THAT being done AFTER I got the new knee. He told me to talk it over with my knee surgeon 1st and see if he agreed. I did..and my Knee surgeon is in total agreement with Dr. Conui's assessment and gave him high praises for such an accurate, well educated & honest opinion. Dr. Conui will always be my Podiatrist/Surgeon from now on until he retires. The staff in his Wakefield, Ma. office are TOP NOTCH also! VERY GOOD group there. Made m feel at home!

Excellent care and follow up, she fully explains everything and all the options for treatments. She…read morealso offers natural/holistic remedies which is a nice option to have.

Dr Bertram is amazing. He keeps up with all the new treatments and medicines. Trusted him with my…read moreknee problem. I thought I needed surgery the shot he injected worked great

I was referred to him from my doctor in New Hampshire. I had a torn acl / mcl. my only complaint is…read moreI waited over an hour in the room before he came in. He came in for 5 minutes and looked at my X-ray and said we'll fix you right up. I had my surgery 10 years ago and all I ever hear is other people complain about a surgeon elsewhere. my knee has given me zero issues. I strongly refer him for acl work.

Dr. Wu is gentle and careful. Good communicator. Little wait time, 0-10 minutes. Very pleasant…read morepersonality.

Dr. Catherine Wu did not show up for my bunionectomy On…read more3/22/18. I was prepped on the gurney with the IV in place consulted with anesthesiologist and signed consents. The surgical unit was book for 9:00 am the doctor never showed up. Her office had reconfirmed the night before as did the Melrose Wakefield Hospital. The hospital called her approximately 9:20 am she asked to speak to me. Dr. Wu told me there was some error she didn't know I was scheduled for surgery. She said she could have got to the hospital with in 45 minutes but the hospital told her they would not be able to block any more space. She says she rebooked it for the following Friday at 10:00 am. She told me she would update my employer because of the error by that day before the end in the day. (( Dr. Wu refused previously to advise my employer of any information on the surgery or the medical leave necessity including the approximate projected recovery time. At one point after I asked for the information to be sent she got on the phone yelling at me for asking. I had to provide my employer with the paperwork she sent me confirming the surgery but still refused to provide any information on the projected recovery and she refused to advise my employer of her error causing it to look as a very sketchy situation ))The next day after the intended date of original surgery she called me to cancel the replacement date due to erroneous reasons. If I listed these reasons your head would spin off of your neck. Since I am in between speaking with several people I will refrain from giving you these reasons but I will update you once I have this issue settled. Unprofessional, rude, uncaring, unethical, uninterested or knowledgeable of my case, untruthful, wacky choice of wording and poor decision making is amongst only a few adjectives that come to mind to describe her. Despicable unacceptable Doctor.

As I started moving into my 40's I realized I needed to take my health a lot more seriously than I…read morehave been when I was younger. I signed up with Gold Direct Care after I heard about what Dr Gold was doing. I was drawn towards the idea of having a doctor who will spend as much time addressing my concerns as necessary. I have been pretty disappointed with 10 minute consultations with previous doctors who don't have time to listen and never really get down to the root of the problem. I got the feeling that they have to make a very quick decision and hope for the best. Try this, take that, come see me again in 6 months. I realized that I have to take my health seriously. Good health is one of the most precious things we have. I made a clear and conscious decision that I do not want to be part of the herd anymore. I wanted a doctor who I have access to. I wanted a doctor who truly cares and who knows me, and I wanted a doctor who had the time to do his job properly with my best interests at heart. I have been with Dr Gold since he started his Direct Primary Care practice, and I am completely satisfied. My first consultation was over an hour. I send him emails which he responds to right away. I have his cell number and I have 24 hour access if I should need it. (Not that I think I will, but it is a comforting thought.) I had a chronic health issue for quite some time, and nobody has been able to get it under control. With Dr Gold's care he had it taken care of within the first month. We spoke often and tried different prescriptions. He consulted with other specialists and before long had the whole situation under control and everything back to normal. I did not get kicked around from one specialist to another, from one test to the next. In the end it was his direct pragmatic approach that solved a complicated situation without having to send me in for a complete "refit". It is also a pleasure to work with him. He has a great sense of humor and a nice personality. It feels like you are talking to an old friend, which takes the anxiety out of visiting the doctor. If anyone is on the fence on whether this is a good fit for them, take it from me, you will definitely not be disappointed. If you take your health seriously, this is a smart investment. Investing in your health is investing in yourself and your future. Dr Gold practices modern medicine with a traditional approach. Everybody wins! I can't recommend it highly enough.

I would have given a five star review until Dr. Mancini terminated me (a 69 year old woman with…read moreunderlying conditions) as a patient during the pandemic without even the courtesy of a phone call. I was a long time patient of Dr. Mancini. It is a concierge practice and I paid for the care of a doctor. When she went on maternity leave I wished all the best for her. I was not happy to find that she hired a nurse practitioner to cover for her rather than a doctor. I had excruciating pain on my left side near my rib. I did get an in person appointment and she said I had a bruised rib. She said I could get an x-ray. She called to say the x-ray showed an enlarged spleen. I was concerned and saw the nurse practitioner who sent me to the emergency room "in case my spleen exploded or something." Luckily I went to the emergency room where I was diagnosed with Costochondritis - a muscle problem that causes extreme pain. This should have been obvious since I have chronic muscle pain. My chiropractor in NYC, bless him, knew exactly what it was and how I got it and has made the pain lessen considerable. I went back because the nurse practitioner wanted more blood tests. She called to tell me that something was high. I asked if I could call to discuss the blood tests. She said no. I decided to get a complete exam in NYC (I live in NYC and in MA). Turns out is normal for the spleen to enlarge slightly when the body is under stress as it is sending out more white cells. My bone density is good and all my pain is muscular. My heart is good. I have lost 40 lbs and gotten my sugar down from 11 to 7.5. Still have to get it to 6 - but you would think these would be things a medical practitioner would know and want to share with me. When I asked when Dr. Mancini was returning I was told August 17th. I got this e-mail from her. "Jan, It has been brought to my attention that you have been unsatisfied with the care you have received since my going on maternity leave and were upset by my taking maternity leave in general. I was also made aware that you were verbally abusive, using profanity, towards our office manager. For these reasons I feel it best you find an alternative primary care physician. I am sorry it has come to this, but I feel the doctor-patient relationship has been irreparably damaged. The date of termination is August 1, 2020. - Dr. Mancini No phone call. No response to my e-mail replies. I was unsatisfied with the care I was given because I was misdiagnosed and not given appropriate information. I never was upset by Dr. Mancini taking maternity leave - I wished her all the best. All women need maternity leave. I did use profanity. Walking - in excruciating pain - to the office - I was made to stand outside in the pouring rain when they knew I was there for over 10 minutes. When I came in I said, "No patient deserves to be treated like s**t. I am a human being." I have a Masters in Counseling degree and if a patient of mine who had always been friendly and responsible reacted that way I would view it clinically as a sign of extreme stress (which it was) and would have checked in to see if they were okay. I have been in other medical places during COVID-19 and strict protocols never involve patients being locked out in the rain. I would have lived with all of this because of COVID-19 but the fact that a doctor would terminate a 69 year old patient with medical problems during a pandemic without even the courtesy of a phone call is inexcusable. When I found Elitra Health in NYC I actually cried during my exam because it felt so good to finally have an intelligent, competent team of people caring for my health. Dr. Mancini also prescribed inappropriate medication but that is another story.