Unprofessional waste of time. When I told my insurance agent I didn't want to work with this…read morecompany anymore they were surprised the job wasn't already completed let alone not even started yet..... here's your sign

DO NOT USE THIS COMPANY . They are unprofessional and caused mold to spread around my house. Hot…read morewater pipe bursted and insurance co. Used this co. For repairs. Worker listed the floor boards and found mold. He sprayed it with bleach and then placed 3 fans in the home. Which spread into our bedrooms. After 2 weeks of fans they told us they were ripping out carpet in the rooms and told us to take out eveeything from each room last minute. We had no choice but put it in living room. Which caused the spores that were on our bed room belongings to spread to our kitchen and lkving room. All pro denies everything and states it was due to hvoc. Which was turned off prior because we werent living in the house. In the end we had to pay an additional 20k due to all pro. Do not risk your home or your health with this company. They are all very rude especially Wade the general contractor. They do not follow any water or mold remediation standards so expected times and proper handling of jobs will not be seen from this company.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

I can't say enough good things about Green Planet Restoration. They made a stressful situation so…read moremuch easier to handle. Everyone I interacted with was professional and kind. The crew was always on time, kept things tidy, and took the time to explain what they were doing each day and what was coming next--which I really appreciated. Julia in the office deserves a huge shoutout. She was incredibly patient with all my questions and went above and beyond by working directly with my insurance to keep everything moving smoothly. Total rockstar.

We had a leak that caused flooding in my mom's basement. I reached out to Green Planet for…read moreassistance. Julia was so thorough in explaining the process and what to expect throughout. I felt comfortable reaching out to her every time I had a question. She kept us updated throughout the process which helped us ease my mom's minds. Thank you, Julia, for going above and beyond for my family.

Amazing. Super friendly and knowledgeable staff, very fast, communication was transparent and kept…read moreme up to date on what was being done. If you need mold remediation, these are your guys and thisbis your one call to make. Johnathan was amazing. Thank you Jason and team! Job well done.

24/7 Flood and Fire was quick to be onsite and resolve the issue. Everyone involved in the cleanup…read morewas efficient, professional and punctual. I recommend calling 24/7 for help if you are ever in a situation requiring mitigation and clean-up from water or fire damage.

Jack was very responsive. I needed my carpet cleaned for a family event. He had availability on the…read moreThursday before my event on Saturday. Jack was very polite and did a great job on our 10 year old carpet that hadn't been cleaned in 5 years! I highly recommend Clean Master Services!

Great job! The technician was prompt and very responsive. Would recommend this company to others!read more

Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

We had our basement flood in September of last year, so it's hard to remember specifics. I think…read moreJared was the one who came out first, and he inspired confidence that they'd do a great job. I hired them, and they took our furniture out and moved it to their storage. I'm reading about the names, and I think I had Gavin, JP, Ben and Reese. I'm sorry if I got the names wrong! They were so kind during it, when I was super panicked and shocked about the loss of 1/3 of our house. We then kept working on insurance to get it covered, and when I requested they moved the furniture from their storage to ours. They very quickly did so. Their patience with things going forward was amazing, and their communication top notch. I felt informed and supported, never hassled. Julie and her team really made me feel like they were rooting for us, which is rare if not non existent for a business. I'm so grateful we had them.

If you don't believe me, read all other reviews, I didn't and paid price…read more... I hired them to do mitigation after water damage because nobody was available that day. After each day, I was checking on them and noticed that equipment was turned off (which should be working all night) and noticed bad smell of Marijuana in my house. Then I noticed broken blinds and dent on my new refrigerator. I called owner (Alex Sitnik) who told me don't worry we will take care of it. After 1 week they sent my insurance bill for 27k which my insurance didn't want to pay, because they overcharged. (They paid 23k) Then I started getting emails from this company asking to pay difference or they will put me on collection, I called Alex Sitnik and he said don't worry, it's just strategy to scare insurance. After a few months I got the same emails again, called Alex and no answer, a few weeks later I got call from collection.... Alex blocked me, My friend who new him called him and he blocked him as well. I Paid $3,500 to collection and never heard from Alex Sitnik again, please don't make my mistake!!!!

STAY AWAY THIS COMPANY! Please trust me here! I hired them to do water mitigation project. They…read morecame to my house they told me they would directly billed my insurance. After they finished the project, they charge very high amount for my insurance. My insurance refused to pay the whole amount. Then they send you to debit collection. This is not only happen to me, please see others comments from Yelp. I don't know why this company still exist today? We should sue them to shut down this business.

Max Pro came to our rescue in a timely manner and dried out our flooded basement in no time. Tyler…read moreand his crew were professional and took care of all of the insurance hassle for me. Definitely recommend to anyone needing water or fire damage repair.

During the heavy rains and flooding my entire basement flooded. I was in a waitlist for 48 hours…read morewith every other major company in the Seattle area. Tyler saved my life and my home. He came over after hours to assess and help and his crew arrived shortly thereafter and worked until after midnight clearing the water and trying to salvage as much of the basement as possible. His entire crew (especially dale!) is super friendly, extremely hard working and kind. I recommend Tyler and his team for all of your needs. He's top notch and I'm so lucky I found him in this time of crisis!

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

We needed our carpet cleaned in our living, hallway, and 2 bedrooms. Tessa quickly provided us with…read morean affordable quote and was able to promptly get us scheduled. We were more than pleased with their quality of work and how clean our carpet came out. We highly recommend and have already referred a friend to utilize their service.

*** UPDATE *** After my last review "Tessa" the owner…read morereturned less then a week later and recleaned the spots and now it looks great, she knows what she's doing all of them are gone... This family owned & operated small business, brings back the old fashioned Customer Service of yesteryear, very easy to communicate with & caring, I would recommend them to my great grandmother if she was still alive ; Great Job "Tessa" ThankYou