Photo Tech is THE resource for optical excellence…read more My Sony Alpha 1 took a hard fall while traveling. This is my "Go To" heavy-lifting camera. I absolutely love it! I'm also somewhat neurotic about my camera gear. After some deep research, several references and plethora of reviews, I opted to allow this team to handle my baby. I was so nervous. Not only was there damage, but I needed it rather quickly as I had upcoming shoots scheduled. The kind of shoots where I wanted to use my best camera body. I shipped it to them, they had the parts ordered the day it arrived, the next business day it was repaired, cleaned and calibrated. I will have it in my hands tomorrow I believe. Daniel kept me updated on my camera's progress throughout the surgery and kept me apprised of any and all contingencies which we might incur. He gave me conservative timelines and worked out everything so I can be back up and running the minute it arrives. They are so good. I will never trust a camera to anyone else. Photo Tech will be doing my regular cleaning and calibrations from here on out. Thank You! And, Great Job Guys!!

They did a great job on my camera; however, they lost my diopter adjustment lens on my Canon 1D, mk…read moreIV. I can not find one anywhere (except a used one on ebay for $100). Initially they told me that it would cost $145 for the repair. In the end (with no additional work being done) it cost $345. Now with the extra $100 to buy a diopter, it is $445. More than what the camera is worth. That is why they get a 3 star rating. I will change this if they find the diopter.

I brought in my 13" Green Translucent Zenith TV to get repaired after buying a unit that would not…read morepower on from a private seller, and Hi Tech assured me that it could be fixed. The owner and the gentleman up front were very knowledgeable and assured me while walking through my every concern. They charged a reasonable price to have my set fixed, and its been working great! I would highly recommend this shop to anyone who is concerned with keeping their retro technology alive today in good health and working as it should!

I love using analog recording equipment. And had this Tascam 4 track recorder for sometime. Was…read moreworking fine until recently the play button wouldn't release. So I took back cover off and noticed the play belt slipped off the cam. This Tascam Porta 2 was serviced few years back by licensed Tascam company. Inside was clean as a whistle. So now I had no time to repair belt. Looked for repair shop and this store came up. Took unit to store and filled out on work order: Play belt slipped off cam. (See pic) Simple repair you think? Well let me tell you this place will pad the bill as high as possible. With frivolous work charges. When I went to pick up unit. I got a bill for $185 for 1 play belt. Ohh they charged me for Replaced Belts, Rebuilt Motor which was a lie etc. There was nothing wrong with anything except the play belt. On top of that they never called me to say this work needs to be done. Or provide any photos to show what they did. That's what I mean by padding the bill. So I show up to pick up unit and bring my own Tascam OEM power supply, that was original to unit. Plug it in and all is ok. Just wanted to pay and leave. There is one thing I learned in life. Never argue with a fool. Because that makes two fools. So low and behold I take unit to my job and less than an hour later the Tascam unit fails. All this work that was supposed done and it breaks done before I even get it home. Yea right! So now I take it back. And it takes another day. Funny thing is the guy working the counter is like. Hey bring that Tascam oem power supply back and he will trade it for a $3 Chinese power supply. I was born at nite. But it wasn't last nite. What a moron bad enough he is ripping me off for unapproved work. Now he wants me to trade a $30 Tascam oem power supply for a $3 one. What an idiot. Check it out if you enter this store. Enter at your own risk. And be specific about any repairs with the caveat if work goes beyond scope of original quote. That you need to approve it. And ask for proof like photos etc. And as of July 4 th after only using tape deck for two hours. Tape deck failed with same error as when taken into this shop for repair. Useless idiots who have no clue what they are doing.

This shop has fixed things for me, but what earns them the five stars is that they tell me when I…read morecan fix it myself and what to do without me having to pay them to fix it. I feel comfortable coming in knowing they'll take care of me, not just try to sell me things.

My partner went in and placed an order for a replacement screen. They said they were out of it and…read morewould order it, and when she came by to follow up, they told her that it was out of stock. When she had it reordered, they said they'd contact her when it was ready to pick up but they didn't so she went in again to inquire because she didn't want to be on hold forever via phone. Then they finally decided to reveal that it was out of stock because of its color.

This place is basically where if you work in a profession of anything audio and have the highest…read moreend equipment - when your shit breaks these are the guys that can get into your system and actually get it back fixed Sure I'd like to buy a new $5,000 piece of equipment every time my receivers or turntables breaks - but sorry Charlie I do not have that kind of corporate loot always sitting around and it's nice to know Lou and his team are a family run business that have been vetted by the best from onkyo, Macintosh, marantz, crown, to a small list of others I'm most likely missing I will say customer service is lacking a little bit In regards to them calling you and giving you updates on the status of your repair - but I'm willing to still give this a five star rating because two of my units straight up busted in the middle of covid and I know these guys were just as screwed as the rest of the world and the highly specialized parts they needed to fix my machine were reliant on supply and demand being tarnished as a result of covid. Especially considering my marantz amp and crown being a little bit more high end than most people like and needing some new boards from China took a bit of time to get. I road them like a horse though and the 2nd my parts came in they had it back to me within a day and had competed all the other small repairs that needed to be done prior to swapping put some high end audio boards. I was under a deadline to do a screening at my office and they were tireless to get it to me once they had everything. Sucks they don't take credit cards and only accept cash or check - but when you consider the amount of mom and pops shop and knowledge you have to take to into consideration when dealing with high end audio equipment these are some of the best guys out there. That and to be able to fix the oldest analog is impressive. I'd love it if they update their payment options - but these guys are the real deal if you want your high end audio equipment fixed without breaking the bank and having to redo all your high end system setups that often relies on that one specialized piece of equipment I like to always refer to as the "brains of the information" Lou is great - and the team here knows their stuff

Leo is great. He really knows his stuff. They repaired my Musical Fidelity A3 pre amp quickly and…read moreI'm so happy that it's back in my system. New is not necessarily better.

I came right before closing and they still waited to see my phone screen, gave me a thorough…read morerundown of all my options (based on what I wanted), and fixed the screen within 15min. The person I spoke to was extremely personable and helpful (also gave me tips for checking device functionality at other repair stores) and I couldn't have asked for a more positive experience!

I needed a new battery for my iPhone; mine wasn't holding a charge…read more Simple Mac is a couple of blocks from where I live and offered the best price for replacing a battery of any of the nearby repair shops. If I'd had technical know-how, I might have attempted changing the battery myself, but this was fast, easy, and cheap. So glad they're still in the same location; it was great to go from here to my other errands.

I had an iPhone XS Max screen that cracked a bit when it went down face first then badly by someone…read moreelse on the same day (lesson learned: use a screen protector!!). Unfortunately, screen repair by Apple is $329, and I am not made of money. Found this place and the guy helped me fix it within like 15 minutes. Only had to fork over $200 cash. I didn't run into any issues in the 3.5 months afterwards. Of course, once the screen is taken apart and replaced by another one, the water-resistant quality of the iPhone is gone. (This is another story, but it is my fault for forgetting that and getting water damage on my iPhone display just now.)

I never write negative reviews, but here I go…read more I messaged the business prior to booking an appointment and the owner was very nice and prompt in answering all of my concerns. I decided to go in and get my iphone screen fixed - it took about 15-20 mins, very fast! I go home satisfied with the service and put my phone in my back pocket and a few hours later -- there are 2 huge DEEP scratches on my screen . I didn't drop it or do anything crazy with my phone either...... Also, when I try to text or click on an APP, the touch screen thinks I'm constantly pressing down which is super frustrating on my end. I messaged the owner telling him my concerns and he tells me "phones do not scratch on its own, get a screen protector" -- which I thought was a rude. I take it to the apple store and was told that the screen that they used was extremely cheap... Side note -- prior to cracking my screen I had my iphone for 2 years and it has never scratched like this before. Don't waste your time here... go somewhere else...

TLDR: High Quality Service…read moreFast Turnaround (within the HOUR!!) No Games High Quality (non-OEM) Parts - you'd pay a TON more and wait a few days at the Apple Store to get this fixed. Flawless Repair, Great workmanship. The Backstory: Welp.. it finally happened.. after more than a decade of using several generations of iPhones, my current iPhone 15 Pro Max (ensconced in a usually VERY protective double-layered hard rubber case) managed to find its way to a hard tile floor quite energetically, causing the front screen to crack and spiderweb. Argh! All this after a zillion other falls, I suppose the stress finally caught up to that GorillaGlass. I searched high and low via Yelp, and Fix and Go NY seemed to always bubble up to the top of the list in terms of good feedback. So, I texted these guys, and they gave me a solid quote within 3 minutes of my initial inquiry. I asked a few more questions that they answered over the following hour, and before ya know it, I was on the subway over to their store to drop my phone off. While I was there, I also decided to have them replace the original battery with a new one, as my original just wanted to quickly drain. Lastly, for an extra ten bucks, they put on a protective glass screen over my new OLED screen. They expertly applied that protective screen with NO bubbles. Not easy for the mortal man! I was back up and running within the time window promised.. I had errands to run, so I came back about 2 hours later and my phone was all set for pickup. Zero delay. Courteous attentive honest service. Epilogue: I am pretty picky, but I did not notice any degradation in display quality whatsoever. Great workmanship on the repair. The new battery holds its charge way longer than my 2yo original battery. The only thing to be aware of is that the iPhone's hardware configuration status under Settings -Battery will gently report that you have non OEM parts in your iPhone. Not a big deal to me, except maybe at trade-in time, but what can ya do.. I need my phone! lol. All said, my iPhone now works better (longer lasting battery and scratch free display) than it did a week ago even before its nasty fall. PRO TIP: Be aware they do tack on an extra 3% surcharge to your quote if you are using a credit card, but I get that. No problem. PRO TIP 2: If you have an iPhone 17 Pro, they warn that you should get AppleCare if you still can, as the iPhone 17 screens are PRICEY and shatter easily compared to my "old" iPhone15 Pro Max.

Super attention on your needs. You feel like a person, not a…read morenumber. They go the extra mile to make you feel safe about the fix on your device. Not a mere flat quote, but a actual proposal.

Awesome place 14/10 would recommend fast service as well for my PS5 (paid for expedited service) 1…read moreday turn around. David and the Techtronic's staff know what they are doing!

Mac was getting hot - I paid for ru$h ru$h service - the…read moreguys diagnosed / cleaned & swapped out the battery I dropped it off at 11:30 picked it up at 11:30 the next day - Good service - nice crew - highly recommended