Gentle kind and thorough Nails are great and drummeled…read moreBaths excellent Close to home Can get an appointment that is convenient

I have been taking my puppies here for years at their prior location. Always a good job!!!read more

I have gone to this business a few times and looked past the unfriendliness of the owner as well as…read morelooked past a few bad reviews I have read. But the last time I went in to get a simple thing done - my dog's nails cut, I was astonished at the actions of the owner. My dog is fearful of getting her nails cut, and often cries out during, but never has she tried to bite a person and or defecated while it was being done. The groomer (not the owner) was cutting my dog's nails when my dog started to cry out. When the owner came up to them she began yelling "stop it" at my dog, that was when I heard my dog starting to growl - unfortunately I did not see what the owner did also to cause my dog to defecate. She then took my dog off the table and embarrassed me by shoving her out the gate and claiming she could not cut her nails for fear of giving my dog a heart attack. No apologies, no advice on maybe what I could do next time to calm my dog down beforehand, no suggestions whatsoever. I basically felt kicked out of the store because she didn't know how to do her job. I did not appreciate it. I have never written a bad review before, but this was too much. The problem I had with this was one: she was telling the other groomer to get another muzzle and apparently having two small dog muzzles available for use at one time was too much for this business to think about in advance. When talking to the other groomer, in front of many customers, she was yelling at her to do things. "Barking" orders, if you will. Not only does she manage to be unprofessional to customers, but to her employees as well. Two and mostly: For as long as this woman has had her business around in Lemont, I would think she would have had the experience to know how to keep a dog calm while cutting nails or just basically know how to handle an animal. Does she do this with every animal that doesn't behave perfectly? What does she do to the animals when the owner isn't around? It seems this woman may be in the wrong business that a fearful dog crying out would send her into such stress. I would think she would act like she wants to keep her business and not scare away customers with her yelling, her unprofessionalism, and her basic lack of ability. I really do hope this is an isolated incident. I would hate to know that others' animals and the owners themselves are being treated this way. But after my dog and myself being treated this way at this establishment, I would highly advise going to another groomers.

I just read several negative reviews about the owner abusing/hitting dogs. That is something I have…read moreneither seen or experienced, but I don't stay with my dog so I don't know what she does. I have taken my dog to Critter Cleaners three times and was charged a different price each of the three times, which is the only negative I find there - she has always been nice and personable and seems to do well with my dog.

What a great little gem in Lemont! I was traveling through for Christmas and they were able to get…read moremy dog in the day after Christmas for a trim, bath, and nails. I say this like it was easy, but my "baby" girl is 15 years old: blind, mostly deaf, and cantankerous! She doesn't trust a lot of people, and those who have tried to make her look beautiful typically get frustrated with her attitude and leave her looking lopsided. Not true with the wonderful ladies here! They were so patient and so gentle with her and cleaned her up so nicely. They took about five years off her appearance with their skill sets. I'm so grateful for this post-holiday miracle. The crew here was really top notch and if I lived in the same state, I'd be back her as frequently as possible.

I've been taking my little 5 pound Maltese here for years. Made an appointment and it took over 2…read moremonths to get in. When I brought her there the owner said she's too long to cut. Isn't that why you have your pet groomed and then some. Would NEVER recommend this place! Tracy

Hair cut and color.... On point!!!!! They never fail us. People have stopped and asked us where…read moreMatilda got her fur done and I'm always happy to refer them here. Matilda is a vibe all her own and she rocked her hairdo. I love this place!!

I love bringing my Golden, Milou, here for anything! They do such a fantastic job- the front desk…read morestaff are always kind & knowledgeable, the groomers are very caring & attentive, and the atmosphere is very clean & inviting! They were so accommodating with Milou as he doesn't do well in crates after a bad experience at another groomer, as soon as I told Bowie Barker, they made sure to make note to not crate him up! Love this place and will always come here as long as I can!

We absolutely love and adore the Dogtastic Team! Our girls are rescues and have some specific…read morepersonalities and needs, and Dogtastic always welcomes them with open arms. Not only do the pups love it, but we have peace of mind knowing they are playing and well taken care of. We would recommend Dogtastic without hesitation for Dog Daycare and Boarding!! 15/10 stars

My dog loves going there, so I love it! It's nice for him to interact with other dogs. The staff…read moreis very nice and attentive to the dogs.

Ryan is amazing. One of our dogs is very difficult with her nails and he is just awesome with her.read more

Our dog Lucy was groomed amazingly today. She was not nervous or scared. She looked beautiful!read more

Mill Creek as a whole has given us the best experience with our first dog. From vaccines and puppy…read morecheck ups to a whole exploratory surgery after a scary couple of days, the techs loved on our dog and gave us piece of mind that he was loved and safe while he was under their care. They were very transparent about the expected price of a surgery and we knew what to expect. Dr. Carlson's "bedside" manner, if you would call it, was so reassuring and informative as someone who likes to know everything before making a decision. You could tell she really cared about the action plan during this emergency surgery and the well being of our dog and also how we were handling it. She made me feel the most educated and confident to make the right decisions for our dog. Highly recommend coming here for the highest standard of care, but also the best people.

For the past nine years these wonderful doctors and staff have been taking care of our cat. This…read moreafternoon, our sweet cat went over the Rainbow Bridge, with the help, concern and caring we could not believe. Not only for our dear cat but for us as well. We can never express our gratitude to the Mill Creek doctors and staff.

This is the absolute best grooming service my dog has ever had. Alicia is knowledgeable and kind…read more My dog looks so beautiful after the session. She knows how to cut dog's fur. She is gentle.

Both girls are great & very nice! They both do a fantastic job on both of our goldendoodles every…read moresingle time. The best groomers we've had for our pups & so convenient that they come to us!

It was my dog's first time in the Dog van and her first time for a shampoo. She was a rescue and I…read morewasn't sure how she was gonna react. Ashley was so sweet and did a great job on her. I would highly recommend this company.

Convenience and Khris is great. Bo comes back sparkly clean and smelling great. Thanks.read more