Ian gave us some good tools to help train our lab who needed a professional to smooth out some…read morerough edges. We have had 2 sessions and a couple more to go. Immediate results on our most pressing concerns. Even tho we have had 3 dogs prior over many years, he still gave us better training knowledge! Very pet knowledgable.

AWESOME! Take your dog here. Not cheap though, but you get what you pay for. My dogs literally…read morechanged behavior after a week with Ian. He also took time to train us which was probably more difficult than our dogs. Hopefully we can keep to the program.

Both of my dogs are long gone now, but I realized that I had forgotten to leave a review for this…read moreplace. They are great. We would always book an extra large suite with patio access allowing the dogs to go in and out of a doggie door all day long and they had plenty of room within the suite and would have some yard/playtime, depending on their temperament. Every suite door has a paper with all the details about your animal and any special dietary restrictions or temperament issues so anybody dealing with your dog knows what's up before they even approach them. Our dogs were always happy when we picked them up.

TLDR: Pros: The staff is awesome; if you have a non-friendly…read morepet; splurge for the patio; great with medication; ongoing communication as needed; double checks preferences/needs at check-in Cons: 11 am checkout Shelton is not dog friendly and loves being outdoors, so I was looking for a place that provided similar comforts of home and lots of interaction. And a place that can handle all his medications. After several failures, I was referred to this location through Shelton's adoption center, One Tail At A Time. He has never been so calm and chill, leaving boarding, too bad I missed a video opp! Typically he is all ball of anxiety, this is also the first time he's gone straight to sleep after arriving home!! Checking in, the staff said, "if you don't hear from us, that is a good thing." I was a bit skeptical, but that was a true statement! They called when something was right with his poop when there was extra medication in his bag and to inquire about his toys. I appreciated the ongoing communication, and judging by the report card, he loved the team. I was side-eying the $88 a day (with a private patio), but it is worth the price (esp if your pet is non-animal friendly). The basic suites are spacious for a short stay.

My family moved back to Chicago 6 months ago, and with the changes we noticed our 2 8lb Chihuahuas…read morewere struggling with adapting to the city and to us having more visitors (we now live near family) After doing a lot of research - I set an initial conversation with TUCKER PUPS to discuss my dogs, their challenges, and our long-term goals with them. I believe I was in contact with KIM who honestly made me feel like I was just chatting with a friend! She was so approachable, understanding, and really went into the details of what option would best support my tiny fur children. Fast forward 3 months and we just wrapped up our in-home training package with Maureen! I cannot stress how amazing the entire experience was. Maureen has truly changed our lives for the better. Where we started to where we are now is night and day better, especially for my more aggressive dog Luna! We went from no one being able to enter our apartment with the dogs out to now the dogs just hanging out when people are here! Maureen is patient with pets AND people. She is always positive and really explains the WHY of the behaviors and outcomes. She's always on time, super professional, and gave us practical tools that actually work to truly set our dogs up for success but also US up for success as "parents" Honestly, I am a little sad Maureen is so great at her job because we will miss her coming over! If you want a trainer who knows her stuff and makes the whole process feel doable, Maureen is your person!

Hands down the best training in the city. We worked with Helena Love at Tucker Pups (drop-off…read moretraining) and our 6 month old golden retriever has made remarkable progress we couldn't have done on our own. Helena is truly a dog whisperer and was extremely informative with us every step of the way. Could not recommend Helena and the Tucker Pups Resort any more!!!

Our 2 dogs who have special needs (one has surgical metal in her leg post repair) and the other who…read moreis a shy, skittish recently retired Amish puppy mill mama breeder dog went for grooming with Anna. She did a great job in giving them the extra care and special handling & attention they required. Both came home very happy, clean with shiny coats and smelling great. Will definitely take both dogs for grooming again. Than

Prices increased by over 30% in the last two years, plus brand new fees for increasingly dumb…read morereasons. This used to be the best boarding spot in town but now it's for wealthy pet owners only.

Urban Pooch has always been amazing. My first dog went there when I first moved back to Chicago and…read morenow my second puppy goes there. The people there are amazing! They go out of their way for you. They remember his name. They remember what he eats. I can't imagine a better place in Chicago for boarding or purchasing supplies and toys and food or even training.

The staff here is so so great! I can't speak to the daycare or grooming services, but after a few…read moreinteractions with the front of store staff, we honestly might give it a go! My dog won't let us walk down this street without begging to go in Urban Pooch. On a recent walk as a pulled him along from the from of the door, a staff member came outside and down the sidewalk just to give him a treat. It was so sweet and thoughtful! On a walk a few days later, we decided to stop in. The store front is very clean and well organized. Compared to other boutique pet shops, the prices are good! We left with a bulley stick for my dog, plus he got lots of treats + loved on by a bunch of the staff there. You can tell the love and care for animals is extremely genuine.

I took my Pomeranian to Perky Paws I wld say 5 times. My dog…read moreis a rescue and skittish and I appreciated how Shannon wanted me to bring her in early when there was less noise and she seemed genuinely willing to take her time and care. She told me she had practiced cutting her parent's Pomeranian's hair - so what she DID to my Pomeranian really makes me mad!! A CHOP JOB just like the other 1 star reviews mention yrs back- BELIEVE IT- because she is NOT consistent. I think you ought to go back to grooming school Shannon and you DESERVE this review especially fr charging $70 for bullshit! Shannon told me my dog was trying to bite her and kept running around and hiding. Really? Because I know my dog- she must have felt pretty threatened to do these things. How did she even get to that point? You cld have CALLED me and I wld have come to assist you or you cld have terminated the session and not charge me $70 fr a chop job and hack off 3/4 of my dogs beautiful tail!! *********************** Not consistent- Sometimes they won't call you back. Not a worthy job or consistent. I literally had to cut stray long hairs to make it even and it will take MANY MONTHS fr my dogs fur to grow back. The place is EMPTY fr a REASON.

with a timid Pomeranian, Shannon is the only one I trust my fur baby with. She takes the extra time…read moreto pamper my pup and use care and love with him. Please never change and continue the fantastic work. My pups love you

They did wonderful work on trimming our cat's fur to a 1/2" for a "long lion cut." We'll be back!read more

Great groomers and they do a very good job. They listen and try to do what is asked. The…read morevariability in experience and outcome is a evident and perhaps some training of new people is wise? Occasionally forget to trim nails. I would give 5 stars because I really like the groomers, but the only thing that drives me crazy is the trainer in the lobby. While I realize she is trying to run a business, it's terrible to arrive for check in for grooming and being told "don't do this. Stand away from this dog. etc. etc." I want to be understanding, but the last visit it got downright rude. Perhaps there is not enough space? Maybe there is a more conducive location? Not sure, but I do know that our pups are scared enough to come to the groomer and when we arrive we are trying to keep them calm with calm voices because they can sense everything.

From the moment I made the first call through our dog's surgery and recovery, everyone at Aurora…read morewas fantastic. The receptionists, vet techs, doctors--all wonderful--professional, warm, welcoming--and all took the time to carefully explain every part of the process, from the first appointment, diagnosis, surgery, recovery, financing, etc. Dr. Peacock is everything you'd want your vet (or your own doctor) to be. He is a highly experienced surgeon--and doctors at that level often lack the "bedside manner" so crucial to clear communication and a healthy doctor/patient/patient's family relationship. Dr. Peacock dispelled all those concerns the moment he walked in the room. He is warm and down to earth. He was so helpful--examining our dog, explaining the issue and appropriate procedure--and answering all of our questions (some of which we likely asked more than once) with patience, kindness, and candor. I can't express enough how positive the entire experience was. Every single person made us feel comfortable, confident in our dog's care, and welcome. And our dog is good as new (so to speak!) Thank you, everyone at Aurora!

I brought my Great Dane to VCA Aurora Animal Hospital on 12/28 at approximately 5:15 PM during a…read moretrue medical emergency. My dog was experiencing severely labored breathing and post-surgical complications and urgently needed oxygen support. I was already hesitant to come here due to the overwhelming number of negative reviews, but the emergency hospital I normally use did not have oxygen available. I arrived in a state of panic with a dog who was visibly struggling to breathe. What I was met with was shockingly cold, dismissive, and unprofessional behavior from a young woman at the front desk who clearly had no interest in helping or even pretending to care. Instead of compassion or urgency, I was asked, "Have we seen you here before?" When I said no and explained the emergency, her only response was, "Well this is why we tell people to call before they come in. We're full and can't take your dog." I was so taken aback by the rudeness and lack of empathy that I walked out, placed my dog back in the car, and then returned inside to address how inappropriate her response had been given the severity of the situation. While I calmly voiced my discontent, the only response I received was a dismissive "Mmmmhmmmm, ok" repeated a few times. No apology. No acknowledgment. No concern. Nothing. I was absolutely floored. This wasn't a scheduling issue or a routine visit. This was a dog struggling to breathe. The lack of etiquette, professionalism, and basic human compassion was astounding and deeply upsetting, especially in what could have been my dog's final moments. This experience fully validated every negative thing I had heard about this organization. By contrast, Veterinary Emergency Group (VEG) in Naperville and Oak Brook, as well as THRIVE in Hoffman Estates, treated my dog with kindness, urgency, and genuine compassion over the following days. The difference was night and day. Those hospitals understood what emergency veterinary care is supposed to look like. VCA clearly does not. I will never bring an animal here again, and I will actively warn others to avoid this location. No pet owner should be subjected to additional emotional distress when they are already terrified for their animal's life. This was unacceptable, heartless, and profoundly disappointing.

I have always enjoyed visiting Jameson Loves Danger. They have a lovely variety of pet supplies…read morewith knowledgeable staff to answer questions. Even non-pet owners looking for gifts for their friends can find some cute ideas here. I am especially partial to the Chicago flag collars and leashes.

Love and highly recommend this place! My goldendoodle has been groomed (bathed & cut) here at least…read more3 times now and I can't say enough good things. It's extremely reasonably priced considering the city location and the goldendoodle hair and both Laura and Brandon are extremely friendly, kind and gentle with the pups. My dog can be a bit anxious but he's so happy here and tail wagging every time I pick him up. This is the only place I'll go for grooming!

We purchase Born Free food for our dog, and I used to get it elsewhere - then, that store started…read morephasing it out. Found a few places in Naperville, but the cost was SO.MUCH.HIGHER. than what I had been paying for our normal 24# bag. I special ordered it from another store near my home, but honestly, it's a pain to do that whenever I need food for the dang animal. We were about to run out, I missed that store's weekly order deadline, so I decided I had to drive somewhere to get it - well, my virtue of an errant scroll-down on my phone, I saw that Happy Hounds carried our food! WHAT?!??! I LIVE SO CLOSE! I went, and said, "give me the biggest bag you have of Born Free Chicken & Turkey!" The gentleman rang me up, and the total was a few dollars more than I am used to, but well worth the convenience. WELL - was I wrong! I had just purchased a 40# bag for right near the same price point I had been paying for a 24#! Now, I know, bulk purchasing is more economical, blah blah blah, but really, it was a deal and Happy Hounds is now the only place I will go for my dog food. They even carried it out to my car, which was so very kind. Thank you, thank you! My only regret is that I JUST found this place!

Great groomers at a reasonable price. Knowledgable staff regarding nutrition and treats. Check them…read moreout