Owner really knows her stuff. I go out of my way to purchase my dog food and treats there.read more

My dog went immediately to them. Cut was exactly as I wanted. My dog was well taken care of.read more

I have thought long and hard about whether or not to write this review. Shannon has been our…read moregroomer for about 2 years now and we've had no problems, that is until now. Our 9 year old pit mix was boarded with Shannon for a weekend. Apparently, according to Shannon, my baby tried to crawl her way out of a crate. This happened Friday night. I wasn't notified, she didn't go to the vet. Instead, she put Bella in the bathtub, bleeding everywhere because Bella was scratched up, 3 nails were completely torn off, and she had scratches and scars by her eyes and chest. Instead, I wasn't notified until I picked her up 2 days later! The only thing she said to me was "I put her in the bathtub and then she was fine ". Holy crap! My dog is STILL not fine. She's emotionally destroyed and traumatized, she's seen the vet twice for medication and 2 antibiotics, Anxiety meds, pain meds, you name it. Shannon cared SOmuch, I guess she forgot to call me and ask how Bella was doing. I have a serious issue with this person and her business. As a pet owner, hearing my story, I would hope you would, too. Please take this to heart and truly think before you take your fur family here. If dogs could talk, I would love to know what REALLY happened, as things aren't adding up at all. Thank you for reading this really long post, but I hope you learned something.

Shannon and her team are absolutely the best groomers in the area! They care so much about their…read morefour legged clients. Our pups get so excited when they go to her it is so funny!! Shannon loves every pet that walks in and ensures their upmost safety and her clients satisfaction! This place is a must if you love your pets!!!

Just took my recently adopted cat here for a badly needed beauty treatment. Stacy got him right in…read moreand he went from being dirty and stinky to handsome and clean with abs no sign of stress. It was obvious how much she cared for this guy and I couldn't be happier.

Great groomer, reasonable prices. Friendly family owned business. Place cld use some housekeeping.read more

Second time we've gone to the Dog Wash, and Stevie loves it! He always feels so confident when he…read morecomes home. Just a quick wash and trim for his coat We will be regulars! They do prefer cash or check as their online paying option is down. But I don't mind for next time!

We just moved to the Midwest from AZ and are accustomed to just bathing our pup outside, but…read moretemperatures have been dipping here and our Mackie has been getting more smelly. We brought him to The Dog Wash for the self service wash today and honestly had so much fun! The owners are so sweet and helpful, and Auburn did such an amazing job cutting our anxious dog's nails. They provide everything from soaps to scrubbers to aprons to towels, even lifting help if you have a big guy like we do. The stations are super clean and well stocked. They even gave him a cute bandana on our way out! And at $10 for a wash and $5 for a nail trim, it was a steal! This will definitely be our go to spot next time Mackie needs a spa day :)

Ken is great at what he does can not go wrong with him.Had my dog worked with him and she turned…read moreout great.

the nicest place to leave your love ones, you can enjoy your vacation without worrying about your…read moredogs or dog. And the price is best in town.

I love this place! They always put my dogs together. When we come back, they are energetic like…read morethey use to be when they were puppies. One of my dogs is fat and he always loses weight when he comes. They really care about our dogs and are really sweet.

i took my old sick dog to the vet and saw Nikki. Her staff took my dog outside to get a urine…read moresample and while outside said they got a blood sample as well. Really!!! Nikki called me and said dog had signs of anemia and the rest she wasn't sure cause the fecal and urine had been sent out and not back yet and she would like to get a xray and ultrasound. Days later I called office and receptionist said did not have urine test and did i bring one in?? What!!!! Are you kidding me??? why is the receptionist handling this??Said Nikki was at lunch. I have sent an email requesting all lab results in writing and a diagnosis in writing from Nikki. We will see where this goes from here.... Stay tuned!!

Utterly disappointing We became members 4/2024. 2:2026 my…read moredog was attacked by Jake the pitbull male who tried to hump her. He almost ripped her ear off if she had not reacted. We thought all was well, the owner John Quinn assured us the dog would be removed permanently, but that wasn't true. My girl experienced trauma from the attack and I didn't want a reoccurrence so we had to withdraw her from attending. We just recently tried to take her to another facility, but unbeknownst to us she was removed from the system. Now the process has to start from scratch because the facility manager at Plainfield will not communicate with another facility to validate my girl. I don't want to speak ill of the situation, but my rating speaks for itself. My girl deserved better!

My Goldendoodle loves going to Camp Bow Wow to play either his "friends "! The staff is friendly,…read morekind and lots of fun! The facility is clean and welcoming. I highly recommend it!