Second time we've gone to the Dog Wash, and Stevie loves it! He always feels so confident when he…read morecomes home. Just a quick wash and trim for his coat We will be regulars! They do prefer cash or check as their online paying option is down. But I don't mind for next time!

We just moved to the Midwest from AZ and are accustomed to just bathing our pup outside, but…read moretemperatures have been dipping here and our Mackie has been getting more smelly. We brought him to The Dog Wash for the self service wash today and honestly had so much fun! The owners are so sweet and helpful, and Auburn did such an amazing job cutting our anxious dog's nails. They provide everything from soaps to scrubbers to aprons to towels, even lifting help if you have a big guy like we do. The stations are super clean and well stocked. They even gave him a cute bandana on our way out! And at $10 for a wash and $5 for a nail trim, it was a steal! This will definitely be our go to spot next time Mackie needs a spa day :)

I called this business dozens of times over the past 3 weeks, left numerous voice messages and text…read moremessages. All of my messages have been polite and friendly (despite a complete lack of response). My only request was to let me know if they were accepting new clients or not. While this business owner could not spare 30 seconds to send me a short response instead of ignoring all of my calls and messages for the past 3 weeks, they found the time to respond to my Google review with an unprofessional and condescending message within 1 hour of me posting it! The fact Ruthie responded to my review within the hour I posted it, but she couldn't send me a simple text message (or return any of my calls) for THREE WEEKS blows my mind. As a small business owner/operator of numerous service based businesses (including ones in the pet industry post COVID), I fully understand how busy it gets as a solo operator. However, there are things you can do to provide a better experience for your potential clients instead of ignoring dozens of their calls and messages for nearly a month (and then immediately leaving a sassy reply to their review). I see that Ruthie has a habit of posting rude replies to her clients who leave a critical review saying she doesn't care what they have to say. If she is not worried about her reviews online or the lack of customer service she is providing to her potential future customers, then perhaps she should stay off of social media and update her voice message to say she is not accepting new clients - problem solved.

I have had Ruthie groom my 2 shepherd/retriever rescues several times. She took the time to get to…read moreknow them before grooming and checks each time on their overall health and immunizations. She and her husband take great care of our dogs, even texting me during the grooming process, and I trust them completely. I love the convenience of their mobile grooming and believe the pricing accurately reflects their services.

Great service from very caring people. Our prior fur baby was losing use of her back legs, but they…read morestill took the time to take care of her grooming needs. After she passed, our new dog goes there and doesn't mind going, which shows she is treated with care.

They are butchers. I hate it when I run into butcher groomers. I told them "if you're gonna shave…read moreher off, please don't touch her". They shaved off my baby. I just posted 2 before and 1 after pic I hope it appears here. Well. I just moved here to Joliet. I'm looking for a decent dedicated passionate patient groomer for my poodle. This is not the place. They just wanna get it over with. They took 4 hours with my dog, from 9am to 1:30pm to just return her to me completely shaved down. After I insisted many times, and even called them in between the grooming, telling them to not shave her down! They are butchers. If you don't mind it, then this is your place.

I am new to Minooka and love, love, love everything about this place! Thank you for taking good…read morecare of my baby! My dog can be a challenge, but Kelly did miracles with him. Thank you! Everyone working there is friendly and kind, the other customers all appeared to be happy returning clients, and my dog came out looking adorable!

The Girls are fabulous! They did a great job on my little guy. Everyone is always smiling and…read morereally cared about my dogs. I highly recommend them

Wonderful pet products and special treats for horses. This business is exceptional because the…read morepeople making the horse treats are challenged adults. A fabulous company operating with kindness.

Rude lady inside..prices on shelf didn't match and lady was rude telling us to hurry up and get…read moregoing cause she was closing. Never shopping there again

Had a great experience buying our beautiful Jade from promised Land. Tracy was easy to work with…read moreand kept her word. We miss our 11-year-old Shepherd everyday and are happy to have this new little bundle of joy in our lives. We have had her for about 7 weeks and she is growing like crazy! A very smart happy healthy German Shepherd puppy! I would absolutely buy another puppy from Trace at promised Land.