I have thought long and hard about whether or not to write this review. Shannon has been our groomer for about 2 years now and we've had no problems, that is until now. Our 9 year old pit mix was boarded with Shannon for a weekend. Apparently, according to Shannon, my baby tried to crawl her way out of a crate. This happened Friday night. I wasn't notified, she didn't go to the vet. Instead, she put Bella in the bathtub, bleeding everywhere because Bella was scratched up, 3 nails were completely torn off, and she had scratches and scars by her eyes and chest. Instead, I wasn't notified until I picked her up 2 days later! The only thing she said to me was "I put her in the bathtub and then she was fine ". Holy crap! My dog is STILL not fine. She's emotionally destroyed and traumatized, she's seen the vet twice for medication and 2 antibiotics, Anxiety meds, pain meds, you name it. Shannon cared SOmuch, I guess she forgot to call me and ask how Bella was doing. I have a serious issue with this person and her business. As a pet owner, hearing my story, I would hope you would, too. Please take this to heart and truly think before you take your fur family here. If dogs could talk, I would love to know what REALLY happened, as things aren't adding up at all. Thank you for reading this really long post, but I hope you learned something. read more