Bents had a blast spending the weekend at FydoLand they did an amazing job caring for our buddy…read more Highly recommend

Psylocke loves to go swimming! She went from zero to hero in four lessons! Her instructor is very…read morepatient and kind! Our girl has never swam in any water before and went from zero to swim hero in three lessons! From not knowing how to turn to confidentially jumping right in has been a thing of beauty to watch. They are pittie friendly! A fellow pittie adopter brings her pittie here and I knew we had to sign up. We always look forward to her next appointment!

Amazing service. So reliable and my dogs even pose for a picture each day at the end of the visit…read moreand I get a picture texted to me each day. They also are very flexible with dates - so I don't have to pay for the vacation days I occasionally have. I have seen my dogs with them and they are so excited to see them pull up. Thank you Chris and the Barking Brigade in Batavia.

Great service, very reliable. Been using it for 6 months without any problems. Our dog is still a…read morepuppy which can be difficult and requires tons of work. Used the walking service as well as overnight stays when we went out of town. Both without any problems.

Krysta is an A1 groomer‼‼ She came to my house for around 15 years to groom my babies…read more 5 groomer

We have been with All Star for about 2 years and the team is awesome!! We have a miniature…read moreschnauzer who is a little anxious when it comes to grooming but the team always makes her feel at home. They even carry her in when she's not feeling it lol

Wow just moved to area had the same dog groomer for 9 years and my boy has never been returned to…read moreme in such beautiful condition! My dog has never been so clean smelling, soft feeling and shed less after returning to me after a grooming experience! nails perfect . Such a personalized treatment! I highly recommend K9-Kuts, you won't be disappointed!

Christine always takes such good care of our long-haired doxies!…read moreWe love how "puppy-like" they look after they're groomed. She's always kind and patient. The pups agree.

We absolutely love Ruffner's our pup runs to the door when I tell him it's time to go to school and…read moreplay with his friends

Great staff who get to know your beloved furry friends and take good care of them while you are…read moreaway. They don't hesitate to make recommendations on observed behavior. Day care and grooming are available as well. They keep track of health records for your pets protection. I trust this team.

Update 3: I filed a BBB complaint. The business responded with false claims that I harassed the…read moreowner on social media and LinkedIn and cited an employer I have never worked for. They are now threatening legal action. I stand by my posts and have not made any false statements. TO THE OWNERS RESPONSE. Don't be sad about my review--be disappointed in yourselves as business owners. Do better. Everything written in your response directly contradicts what I was told in person. You stated that multiple attempts were made to contact me regarding this incident. That is false. No one contacted me at any point. Management only became aware of the issue after I reached out. You also claim my dog was properly cleaned and reference video footage. If such footage exists, please share it--you have my email. His condition upon pickup clearly indicated otherwise, as I spent 45 minutes cleaning feces from his paws once we got home. There is also no reasonable way this could have been "missed." My dog was wearing a large winter jacket that required staff to handle and touch all four of his paws in order to put it on. Staff were taking an extended amount of time before bringing him out, and another employee stepped in to assist with getting him ready. Given that level of handling, it is not credible that feces covering his paws went unnoticed by anyone who was paying attention. Regarding the padding, two staff members explicitly stated it was part of his care due to concerns about him falling as a senior dog. That representation was a key factor in my decision to purchase the Pawdemics service. Lastly, I appreciate the advice suggesting veterinary boarding. However, that recommendation could have been communicated during intake, during follow-up calls, or after I paid for an evaluation. At no point was this raised as a concern. You had no issue accepting my dog despite him being partially blind, deaf, and showing signs of dementia--until after something went wrong. Your response continues to contradict what was communicated to me in person. Again, if you have additional information or footage, please provide it via email. I am absolutely disgusted with this facility and my experience here. I was convinced to place my dog, Tito, in their "Pawdemics" service after being told he would receive constant surveillance and that it would be best for him as a senior dog. I was also promised a padded room for his comfort and safety. None of this was true. The room they described to me is apparently under construction, and instead my dog was kept in a cage with no padding anywhere on site. When I picked him up today, his paws were filled with chunks of feces. I was told he had an accident and that staff had cleaned him up -- clearly, that did not happen. I spent 45 minutes cleaning him myself once we got home. I don't understand how something like this could be "missed." When I raised my concerns, the general manager repeatedly stated that they have other dogs and cannot watch him consistently. If that's the case, why am I paying extra for a service that was sold to me as individualized, specialized care tailored to my senior dog? The explanation directly contradicts how this service was marketed. I asked to speak with someone above the general manager and was told there is no one -- that the owner does not interact with clients. That response alone speaks volumes. This was a complete misrepresentation of services and a very upsetting experience for both me and my dog. I would strongly caution anyone considering this place, especially if you are trusting them with a senior or special-needs pet.

Within just a handful of times of using the daycare service at DePAW (after 4+ years using a…read moredifferent doggy day care, weekly, without incident), our dog got bit and injured by another dog while under the care of DePAW, a bite that tore her ear, damaged tissue and wound up requiring her to be sedated and given stitches. When they called us to tell us about the incident, DePAW told us that another dog had 'overcorrected' ours, when she tried to play with a dog that didn't want to play with her. A professional dog daycare service needs to have the experience and knowledge to separate dogs before this happens - most often bites happen with uncomfortable dogs, not aggressive ones. It's clear that the other dog was uncomfortable in the situation they had the dogs in, and our dog got the worst of it. We feel this was a preventable accident and likely a result of either staff not recognizing the energies of the dogs under their care, or them taking on more dogs than they can handle at one time. A dog who is uncomfortable enough to seriously bite and injure another dog should not be in the same room as a playful dog who wants to initiate play with others. Perhaps even more disappointing on a personal level was the conduct of DePAW in the aftermath, and how transactional and impersonal our interactions with them have felt. When calling us to tell us what happened they never apologized for our dog getting hurt there (I am sure this is a liability thing they are trained to do) and they did not follow up afterwards to see how our dog was doing. We only heard from them after we sent an email expressing disappointment a week later - we did hear an apology then, to their credit. I'm sure we've signed a waiver giving away all of our rights in terms of compensation and vet bills, so we didn't even try to ask DePAW for help with the hundreds of dollars of medical bills we have incurred due to this incident, but they didn't even waive the $35 daycare charge for the day she got hurt. I guess a dollar is a dollar. I don't think I've ever taken the time to write a negative Yelp review when we've had a bad experience, particularly with local businesses, but given this experience I don't feel like DePAW is necessarily a safe or caring place to leave your dog and so for that reason I feel that people should hear our experience. Again, we've taken both our dogs to a different doggy day care for 4+ years on a weekly basis and always felt they were safe and well taken care of by people who were attentive and cared for the wellbeing of our pups. That's not at all how I've felt interacting with DePAW - it feels very much like they care about your dollars, not your dogs. I can't speak to their other services, and I'm sure there are people working here who truly love dogs, but I'd strongly recommend you look elsewhere for safer, more caring and less transactional daycare options.

Took my husky in and they did an outstanding job. Wash, de-shedding, slight trim and clipped nails…read more Highly recommend.

No stars. We've been customers for a long time with 2 small dogs. Today I dropped them off and…read morewas informed our usual groomer was gone and we had a new person, but there were no notes for either dog. Needless to say, not off to a great start. I explained what I wanted for each dog and she seemed to understand. We got the call that the dogs were done, much sooner than anticipated. When I arrived I was told she couldn't "finish" one of them because she was nipping at the clippers. I get it, it happens. I pay for both dogs and was given a 20% discount for the dog not "finished'. Of course they expect payment and tip before you even see the dogs, shame on me for not insisting on seeing them first. Turns out not finished meant they only shampooed the dog and nothing else, $65. Keep in mind this is a 6 pound dog. We called to speak to someone about this, but no surprise we have gotten no return call. The groomer who took care of the dogs left in a hurry, perhaps she couldn't finish our dog because she had somewhere to go. Clearly I've been had, even tipped the groomer for doing almost nothing. And paid these people $65 for a shampoo. Do not make the same mistake I've made, find another place to have your dog groomed. (Also, I'd appreciate a referral)

First let me say you cannot even get near or touch my dog as a stranger. He has high anxiety,…read moregrowls and goes to bite. He is a rescue so I'm not sure why he is this way. My behaviorist recommended this vet due to being "fear free". There is no traditional vet atmosphere at this location!! Animals do not interact with each other, so my pet can stay calm. The Dr. gets down to my dog's level. They were soooo patient with me. It took me 3 hours just to be able to get a basket muzzle on my dog due to him being so anxious. The staff here is remarkably patient. I have never felt like just a number, but a true human (dog) listening and helping me achieve the best care for my dog. I didn't find them to be any more expensive than other vets in the area either. They also take the time to explain treatment options. I HIGHLY RECOMMEND :-)

Dr. Oriold has taken such great care of my Maisy. Shes compassionate and honest…read more Maisy is a rescue with some baggage... but they understand and are very patient! and her groomer April is wonderful as well.