We brought our dog here for the night and they were amazing. They were extremely friendly and…read morecommunicative. Highly recommend

We live in downtown Seattle and were blown away when we drove onto the property to deliver our…read moreBerni Doodle Cooper. The property was spectacular and very well organized. And the owners were very nice, dedicated to all the dogs. Cooper was so happy running around socializing with all his new friends.

Failed to appear and notify me that she wasn't coming, not even a text message. After I reached out…read moreshe then finally responded, over half an hour late, and wanted me to come meet her at another location. My dog struggles with anxiety, and her request felt bizarre and unprofessional. She told me she could not fit her bus into my driveway, and that there was not an available electrical outlet. All completely fair to say! No issues with that and I understand that my area didn't work, yet the lack of communication and general lack of professionalism was disappointing, and meeting at an alternative location was never a communicated possibility and the whole situation just did not feel right. I declined and expressed that I was disappointed with the whole experience. She THEN threatened to post pictures of my driveway (AKA, doxx me, which is illegal via RCW 4.24.792). Depending on how things proceed I may have to get the authorities involved! I would not recommend utilizing her services!

My husband and I were thrilled on how our Great Pyrenees looked after his appointment. Our boy is…read moresuper skittish and she made him feel right at home. We will definitely be repeat customers. Highly recommend Sweet Ps Mobile Grooming!

I will never shop at this Petco again and might boycott the entire corporation for how I was…read moretreated by their Manager Francine. No customer service skills whatsoever. They have no business being a manager. When they were radioded to come to the front to speak to me they said "if i must" for all to hear. She was rude to me from the start. The animal i bought 2 days ago was sick in there tank it had fungus growing on it, was extremelly malnourished and skinny, and had parasites, it would not eat. its tank water was way over the acceptable temperature. It died the day after i esentially rescued and tried to save it. All i was trying to do was bring awareness to the manager. She had the audacity to blame me for its death and said it was completely healthy for the 2 weeks in the store. The associate who sold it to me discounted it 50% because of how sick it appeared to be. The manager swore at me then accused me of just wanting my money back when i simply was trying to make her aware of the unhealthy living conditions. She did not care what i had to say she was inconvienced she even had to do her job. I made a google account just to post this review because of how completely shocked i was by how i was treated. She even did it in front of all her employees. Managers in any profession should not act this way she needs to be immedaitely retrainted on how to talk to other humans. No professionalism whatsoever.

Every time I come in to this store we are greeted and are treated with great customer service. The…read morefish department has gotten a lot better too. The tanks seem like they are well taken care of. Greta job Petco!!

We adopted an older dog recently, and he has developed separation anxiety. When we picked him up…read morefrom his first haircut with Michelle, he was perfectly happy (with no calming meds). Michelle worked very fast; he was ready in about 1.5 hours. She also gave us a 15 minute heads up, so we were able to wrap up our grocery shopping and get there as soon as he was done. It's definitely worth the trip to Passionate Paws.

Michelle came into our lives when we were desperate to find a local cat groomer after our the…read moregroomer we had been going to for years retired. We connected with another awesome groomer in Oak Harbor but then she became unresponsive. We had a very bad experience with grooming at a local vet clinic and I was thinking I'd have to drive to Seattle to find a good cat groomer. So I was elated to find Michelle. I was hesitant to try someone new because I didn't want to put our cat in another compromising situation, but Michelle was fantastic. She's very communicative, she didn't demand that our cat be drugged before grooming, she was unbelievably fast, and her place is super peaceful -- I've never seen more than one fur baby in her studio at a time. Our cat lost part of her jaw after being hit by a car and has trouble keeping her long fur clean. Michelle's expert grooming makes it easy for our kitty to stay clean and be even more adorable than she already is in her special lion cut. Super nice person, loves animals, terrific pricing, easy location. Just WINNING all the way around.

I had a challenge, I am leaving town for a week and my Doberman is due for a nail trimming…read more (Doberman understand the danger of letting the nails grow out lol) I last minute called this place and they MADE an opening for me even though it was a last minute call. I came in , a lovely lady named Rachel came to my dog and built rapport. She cut her nails with a drummer, and brushed her teeth my dog never flinched and she didn't cut the nails too short, she did it perfectly. I definitely would recommend this place. Rachel is charismatic and charming especially toward the dogs. And the prices are incredibly fair, the original place I went to actually charges double what they charge.

Certainly don't understand the poor reviews I read here, my only guess is that they were from a…read moretime ago, and that Maggie sounded like a charmer . Well, I couldn't possibly be happier with liza and her Mom. I have two Cocker Spaniels, Barney and Bette, and they are the best groomers I've ever had. They know exactly how to do a professional Cocker cut, a task that is not easy, and they come out absolutely stunning, plus they are as happy as can be to boot. I highly recommend their shop.....it does cost a bit more than most I suppose, but the results are worth every penny. Hands down, the best groomers in the valley.

We took our Corgi and our Lab here and it was an amazing experience…read more In other facilities we've used - our lab has chewed her paws and thrown up - she does not like to be kenneled. She doesn't want to go in the facilities and can't wait to leave when we pick them up and our dogs have generally seemed unrested. When we arrived to pick up at Jee Jac our dogs were in great spirits (which is not our norm). They seem energetic and like they generally liked being there. We have happy dogs and as a result are happy people we will use again.

This is a great place to care for your furry friend! They do a great job of taking care of them…read more Our dogs love it here.

I just took their email survey but my review lacked any explanation of how good of an experience my…read morelast visit went. I brought my Morkie in, for what I suspected was a possible ear infection, thankfully it wasn't. I told the assistant, I didn't feel confident when cleaning his ears. I always feel that I'm going to hurt him. She took the time to explain the setup and supplies I would need, then Dr.George walked me through the process and so forth. I know something so simple, but I walked out that morning feeling more informed and confident about caring for my little one. To the assistant, sorry I forgot your name but YOU WERE AMAZING! I don't doubt, you love your job!

Awful service. I don't want to go into it, but do not go!…read more Vet promised something and didn't follow through. I had to call and call, and then reception ignored all my calls. No texts or calls or emails were responded to. Not even to the office manager. The only person I complained about up front was a new gal who was quite rude to me. She told me they couldn't do what I was asking and snickered, saying, "Ummm, I can't just TELL the very to do something,​" which is not what I asked.​ I asked her to ASK him to follow through on what he said he would do... Which was to send in a script if my kitten had further symptoms. He told me to go to urgent care. What??? My car just needed abx. ​​​​​​​ I'm not sure what to say. Don't see the male doctor with the last name Deol. ​​​​​​​​​

We boarded our dog for several days while we were out of state. Before our trip, we were never…read moreinformed that boarding was at a different location than daycare, which caused unnecessary stress at drop off. During our vacation, communication was extremely poor. After seeing a concerning photo of our dog appearing to have an altercation with another dog, we tried repeatedly to get updates. We had to keep reaching out ourselves and ultimately had to ask the owner to send us a photo because we had gone days without seeing or hearing anything about him. At pickup, we were initially charged the wrong amount. We had also paid for an exit bath, but were told it had been removed because they weren't sure whether it had been done. When we got our dog into the car, he smelled strongly like he had not been bathed at all. The most disappointing part was the way our concerns were handled. Rather than acknowledging them or apologizing, the interaction felt defensive and dismissive. We won't be boarding our dog here again. Communication, organization, and customer service all need significant improvement.

My dog loves going to "school"... Which is what I call daycare. He plays with all of his friends…read more(human and four legged). I love that they post pictures of all the animals daily so I can see what they are up to. When I pick him up I watch them cleaning and disinfecting everything which always reassures me that it's a priority. He did catch an illness that another dog brought in, but they were quick to let me know, quarantine all the doggies and verified he was clean when he came back to join his friends a few weeks later. Having my dog with a bunch of others, sometimes that happens so I don't blame them at all. What I appreciated was their quick response to it!!

Took my dog into be groomed and this is how he came out. What a crappy job and I will not be taking…read morehim back. Poor thing. I have never had such a awful job done to my dog. I could of done this myself. Don't go to Destiny. His side are also screwed up. One side is shorter than the other

I've been taking my dogs to this groomer for a while. I've always been charged 85-120 depending on…read morehow bad they are. I expect to pay for if they're matted more one time or another. This last time I was charged 50 dollars in random fees that the groomer stated were normal. For the past 5 years I've been using pet smart I had never had a random 10 dollar charge for "groomer fee" where she stated she had another groomer help her w my dog? I also was charged 20 dollars for 30 mins of de-matted time. Along with an additional 10 dollars for 15 more minutes? This has never been added to my bill before. They usually charge a flat fee of 20 dollars for de-matting. I feel like I was not fairly billed on my 10th visit here. I'd much rather use a local groomer for 150 dollars, where they're professionally trained. My poor dog's haircut was terrible. lol a lot of missed places just to get her shaved. With that said I will say that I have had Paxton (who did not do this hair cut) work on my other dog and the haircut turned out great! If you do go here ask for her!