Had our first grooming appointment today with Noelani. Since our pup can be challenging to work…read morewith we were unsure how he would do. She understood and explained some of her techniques and we appreciated that. And she listened carefully to how we wanted him to look. Our pup did very well! She said he even licked her face during part of the grooming process. His cut and style was perfect -- our neighbors fulsomely complimented the way he looked. We will be back. Thank you Noelani!

The other day my wife and I noticed how long our two dogs nails had become so we called Smarter…read morethan your Dog and they were so accommodating! They offered an appointment the next hour and we were there. 30 minutes later we were in our way home with our two beloved hounds. They were very nice and friendly and helpful and we couldn't be happier! Highly recommended!

Excellent experience with this family run business. We were in Sequim for a few days on a getaway…read moreand wanted our Boxer boy to have some fun of his own. We'd never had him in daycare so I had a lot of questions and hesitation but they were prompt to respond each time. Our pup ended up having a great time with no issues with the other dogs. The two men we met that are in charge of overseeing the dogs were informative as well as understanding my nervousness about leaving him for the first time. There was ample paperwork to fill out but that proved they are cautious and fulfilling their responsibilities given their good reputation. It went so well we took him back a second day. They are a good 15 mins. off the beaten road in a very rural location but was worth the drive. Would definitely use them again if in that area.

Odin had such a great time here! He romped and rolled around with other dogs, slept like a king in…read morehis comfy room and enjoyed Tyler and the crew caring for him. We will be using Country Paws on our next visit to Port Townsend.

I've been taking my kitties here since moving to the Valley a couple years ago, and have always…read morebeen more than impressed by their service and amazing, loving care. Recently, my littlest cat was acting very weird and stopped eating over a period of a few days. I thought it might be because of the heat wave we were having at the time, but when she got increasingly lethargic and started hiding, I got worried and called Chuckanut Valley. They got us right in! After quite a bit of poking and prodding, not to mention a full panel of tests, it was determined that my cat was likely just hot. It was a pretty expensive diagnosis, but I was relieved it wasn't something worse. The doctors and staff here are always so loving and kind. And while their prices are definitely premium (aren't all vets?) I do appreciate they have prescription meds on hand when I need them for my pets, and offer discounts if you offer full diagnostic panels. I am so happy to have found them!

They had my dog to trim her nails. She had to be sedated cause she hates it. When I picked her up…read moreshe was lethargic. By the next day she is vomiting blood. I took her back and they said "correlation does not imply causation". It was all CYA. " not our problem ". The vet says he'll be right back. He goes out for 10+ minutes. I go to see what's going on. He was typing. My guess is that he is adjusting the report on the procedure. Ultimately my dog died. I'll never go back. And suggest the same for you.

We boarded our dog for several days while we were out of state. Before our trip, we were never…read moreinformed that boarding was at a different location than daycare, which caused unnecessary stress at drop off. During our vacation, communication was extremely poor. After seeing a concerning photo of our dog appearing to have an altercation with another dog, we tried repeatedly to get updates. We had to keep reaching out ourselves and ultimately had to ask the owner to send us a photo because we had gone days without seeing or hearing anything about him. At pickup, we were initially charged the wrong amount. We had also paid for an exit bath, but were told it had been removed because they weren't sure whether it had been done. When we got our dog into the car, he smelled strongly like he had not been bathed at all. The most disappointing part was the way our concerns were handled. Rather than acknowledging them or apologizing, the interaction felt defensive and dismissive. We won't be boarding our dog here again. Communication, organization, and customer service all need significant improvement.

My dog loves going to "school"... Which is what I call daycare. He plays with all of his friends…read more(human and four legged). I love that they post pictures of all the animals daily so I can see what they are up to. When I pick him up I watch them cleaning and disinfecting everything which always reassures me that it's a priority. He did catch an illness that another dog brought in, but they were quick to let me know, quarantine all the doggies and verified he was clean when he came back to join his friends a few weeks later. Having my dog with a bunch of others, sometimes that happens so I don't blame them at all. What I appreciated was their quick response to it!!

I had taken my two dogs here for the past two years and had a wonderful experience, dogs always…read morecame home happy (a little stinky but happy nonetheless). My most recent visit, I boarded my two dogs for 8 nights and had given instructions to give my dog his anxiety medication once daily. Upon pick up, I was told he didn't receive his medication and specific wording from the worker (Colleen) was "it's as needed right" despite giving specific instructions for once daily AND the pill bottle saying the same. I called once I got my dogs home to ask why the medication wasn't given and the workers exact words were "I forgot" and "I just got back from vacation and didn't see his medication written on the board." She did say he got the med the two days she wasn't there and still charged me for those days. After giving it some thought, I decided that mistakes happen and I was willing to continue to board my dogs there for my next trip. I called to reserve them a spot and was told they were full. I called back to ask to be placed on a waiting list and the same worker said she would call me by the end of the day the next day and let me know if she had anything open up. I never received a call. At this point, it's just bad business and clear this worker doesn't care about the clients.

I entrusted the lives and well being of my 3 dogs: Roxy, Kal, & Bruce during our 2 night stay in…read moreLeavenworth to enjoy the Christmas holiday. I asked for Bruce and Kal to be roomed together, as I was told all 3 couldn't share a room, because Bruce has become very bonded to his brother since joining our family 3 years ago. They share a kennel sometimes and sleep together every night. We were surprised when the receptionist told us upon pick-up on Sunday that we couldn't room Kal and Bruce together next time because Bruce just lost it and attacked Kal. First they said it happened Saturday night, then upon further questioning, said they found him like that Sunday morning. Either way, I should have been contacted immediately. When they walked my poor boy out, his jowls were swollen 3 times their size!!! He could barely walk and just appeared to have been through the wringer. The woman said she bathed him "to get the blood off" but he still looked dirty and smelled so I bathed him when we got home. The water ran yellow with the feces in his fur. But they bathed him? he could barely even stand during the duration I had to clean him up. She pointed out a small cut by his ear but I see scratches all over his body, no open wounds, but on his forearm there was a red gash from elbow to wrist! Red, but not open. Like when you scratch yourself from an allergic reaction, like a mosquito bite maybe, except he can't reach there and if another animals, big or small, dog or even cat, got ahold of him, it wouldn't look like that. His face feels like Braille with all the small...cuts? all over his face. We are constantly asking "what happened to you???" Of course the people there said well it must have been his Bruce but he didn't have a mark on him. So Kal just laid there and took it? But wouldn't Bruce's mouth have some sort of wear if he tore up another dog? Knowing our dogs, we don't believe one bit. I have no idea what could have happened to him in there, none of his small scars point to any kind of abuse but you can bet I will never return to that facility should my life depend on it. It is sad a local business like that cannot be trusted for 2 nights!!! What about people boarding for longer?!?! It makes me sad considering I am a big supporter of small business but please reconsider when looking to board here. Get a tour, interview the staff-and the owner! He tried to word play us too but saying his staff was so upset about what happened to Kal...then why didn't you call me immediately upon finding him like that? And why does your story keep changing? I'm only thankful it wasn't worse and he has seemingly recovered well with some gabapentin and rest.

We brought our dog here for the night and they were amazing. They were extremely friendly and…read morecommunicative. Highly recommend

We live in downtown Seattle and were blown away when we drove onto the property to deliver our…read moreBerni Doodle Cooper. The property was spectacular and very well organized. And the owners were very nice, dedicated to all the dogs. Cooper was so happy running around socializing with all his new friends.

It's a great place to leave your cat, but having to pay extra for them to play with my cat or give…read morehim attention bothered me a bit. I boarded my cat there often until the time I had to cancel for reasons beyond my control and lost my deposit. I understand that it's hard to fill a vacancy the day before, but surely a long-term, steady customer might be given a pass one time?

I took my cat to Cat Nap Inn for a three night stay in April. The wonderful people there took…read moreexcellent care of her. She was healthy and happy when I returned to pick her up. They had a guest report card for her that detailed her play, where she spent most of her time, and how much she ate. It was very clean and quiet. The place has a great vibe and you can tell everyone there cares about the cats that are visiting. You can bring your own food if you prefer to. I would definitely feel comfortable leaving her here again and would recommend Cat Nap Inn to friends and family. I had previously boarded at a veterinary clinic, and this was much less stressful for both me and the cat.