We were in town for an unfortunate legal matter, and had our nearly 100lb 10 month old Lab with us…read more Long days away and his energy and need for companionship proved too much for me to bear in court. I search Rover for someone with good reviews and repeat clients and found Sara and her business. She has been absolutely wonderful caring for my sometimes overbearing lovely lab, extremely communicative and beyond accommodating to his needs. He was in her home, on beds, playing and had the upmost care. We will be utilizing her services many times in the future

Could not ask for a more loving home to bring my boy to. These ladies are so kind hearted and…read moreloving and make you wish you were the one getting to stay! They also know what they are doing and you can have complete confidence knowing your baby is being more than taken care of, but spoiled with love.

Will definitely be going here again. It was our first time boarding Hank and they were wonderful…read morewith him. Everyone is so kind!

Shelley beat my dog while grooming her. I had no idea until one of her employees left and told me…read moreafter my dog began acting out. She would not come through the gate and cried while I left. i just assumed she had separation anxiety but after 4 years of taking her to Shelley, I was told she beats her dogs while grooming. I will never take my dog there and will always let everyone else know what kind of a place Country Paws really is.

Everything went well as always. Patrick and Carol always do an excellent job and will be well…read moremissed. Hate to see you both sell but I wish you all the best.

We've been repeat customers at Northwest Dog Retreat, and we can't say enough good things about…read morethem! Our dog Hank always has a wonderful time there and we know he's cared for just as well as he is at home. The communication while we're away is outstanding, and we really appreciate the frequent photo updates that the owners Carol and Patrick. It's such a comfort knowing Hank is having his own little vacation while we're on ours. Highly recommend!

Becca and her staff really make Furrwoods a special place to entrust with the care of our precious…read moredogs. I never had to worry about them while they were staying there. Seeing how happy, relaxed, and completely unbothered they were when we picked them up said everything. It's clear that Becca and her team genuinely care about the dogs in their care. We always felt confident knowing our pups were in good hands!

We were so thankful to have found FurrWoods Kennels! We recently adopted a dog from Whatcom Humane…read moreSociety. Oscar is partially blind and very reactive, as he was never socialized as a puppy. It was critical to find a kennel that was a good fit for him. We had been using another boarding facility for the past ten years and had been pretty happy with them for most of that time. Due to a detour, I happened to drive by FurrWoods and saw their sign. So, we scheduled a time to take a tour. Oscar was reactive to the owner and staff and was barking and lunging at them. They knew exactly how to greet him and put him at ease. Within minutes, he was comfortable and leaning in for ear scratches. We took Oscar out to the play yards and put him in one by himself. He immediately went to the fence and happily greeted the other pups in the adjacent yard. The play yards here are repurposed astroturf from a football field, and the surface is immaculate. The previous boarding facility has gravel yards and our previous dog would sometimes eat rocks there or be dirty from digging. There are 3 or 4 different yards so they can group dogs by size or demeanor or age to ensure everyone has a positive playtime. The kennels are also very clean! There are only 28 kennels so it is much more peaceful than at a larger facility. They provide trampoline beds and even have slow feeders if you need them, which Oscar does. They have an online reservation system which helps me keep track of my bookings. You can also sign your dog up for an activity such as individual fetch time or a walk in the woods. We have boarded Oscar at FurrWoods several times over the past few months - sometimes just overnight and for as long as two weeks. He LOVES it there!! When we arrive, he pulls me to the door and wants to go straight out to play! This speaks volumes, as Oscar normally has separation anxiety!! When I pick him up, he is clean, happy, and exhausted. Thank you thank you thank you to Rebecca and her staff for welcoming Oscar into your kennel and your hearts!!

Had our first grooming appointment today with Noelani. Since our pup can be challenging to work…read morewith we were unsure how he would do. She understood and explained some of her techniques and we appreciated that. And she listened carefully to how we wanted him to look. Our pup did very well! She said he even licked her face during part of the grooming process. His cut and style was perfect -- our neighbors fulsomely complimented the way he looked. We will be back. Thank you Noelani!

The other day my wife and I noticed how long our two dogs nails had become so we called Smarter…read morethan your Dog and they were so accommodating! They offered an appointment the next hour and we were there. 30 minutes later we were in our way home with our two beloved hounds. They were very nice and friendly and helpful and we couldn't be happier! Highly recommended!

I left my two little dogs here who have separation anxiety. The vet who owns the place thought…read morethey might be more comfortable in an indoor space with beds, so she spent time with them holding them so they would feel less anxious. I felt comfortable leaving my dogs here, even though the senior dog has heart issues and separation anxiety. They seemed happy when we picked them up.

Animals are happy and well cared-for at the Animal Inn and Wellness Center. Friendly staff members…read moregive pets individual attention. My puppy is having a great time. Dog runs are both indoor and outdoor. Play yards are great for running and "making friends ". There are many flexible options: doggie day care as well as overnight and longer-term stays. Veterinarian-owned. Highly recommended. Other pets besides dogs, too.

My dog loves going to "school"... Which is what I call daycare. He plays with all of his friends…read more(human and four legged). I love that they post pictures of all the animals daily so I can see what they are up to. When I pick him up I watch them cleaning and disinfecting everything which always reassures me that it's a priority. He did catch an illness that another dog brought in, but they were quick to let me know, quarantine all the doggies and verified he was clean when he came back to join his friends a few weeks later. Having my dog with a bunch of others, sometimes that happens so I don't blame them at all. What I appreciated was their quick response to it!!

We boarded our dog for several days while we were out of state. Before our trip, we were never…read moreinformed that boarding was at a different location than daycare, which caused unnecessary stress at drop off. During our vacation, communication was extremely poor. After seeing a concerning photo of our dog appearing to have an altercation with another dog, we tried repeatedly to get updates. We had to keep reaching out ourselves and ultimately had to ask the owner to send us a photo because we had gone days without seeing or hearing anything about him. At pickup, we were initially charged the wrong amount. We had also paid for an exit bath, but were told it had been removed because they weren't sure whether it had been done. When we got our dog into the car, he smelled strongly like he had not been bathed at all. The most disappointing part was the way our concerns were handled. Rather than acknowledging them or apologizing, the interaction felt defensive and dismissive. We won't be boarding our dog here again. Communication, organization, and customer service all need significant improvement.

I just took their email survey but my review lacked any explanation of how good of an experience my…read morelast visit went. I brought my Morkie in, for what I suspected was a possible ear infection, thankfully it wasn't. I told the assistant, I didn't feel confident when cleaning his ears. I always feel that I'm going to hurt him. She took the time to explain the setup and supplies I would need, then Dr.George walked me through the process and so forth. I know something so simple, but I walked out that morning feeling more informed and confident about caring for my little one. To the assistant, sorry I forgot your name but YOU WERE AMAZING! I don't doubt, you love your job!

Awful service. I don't want to go into it, but do not go!…read more Vet promised something and didn't follow through. I had to call and call, and then reception ignored all my calls. No texts or calls or emails were responded to. Not even to the office manager. The only person I complained about up front was a new gal who was quite rude to me. She told me they couldn't do what I was asking and snickered, saying, "Ummm, I can't just TELL the very to do something,​" which is not what I asked.​ I asked her to ASK him to follow through on what he said he would do... Which was to send in a script if my kitten had further symptoms. He told me to go to urgent care. What??? My car just needed abx. ​​​​​​​ I'm not sure what to say. Don't see the male doctor with the last name Deol. ​​​​​​​​​

We boarded our 13 year old beagle here and we are very satisfied with this place for a weekend…read morestay. We dropped off on a Thursday and picked up on a Sunday. Before we used the pet resort for the first time, I paid a visit to check the place out. This is the basic description of my tour. Immunizations were checked before my dog was even allowed to tour the kennel with me. My dog was very calm while touring and showed no signs of being nervous or hesitant. We were welcomed and encouraged to tour the kennel (pet owners know this isn't always the case at every facility). I found the place to be very clean and the people to be nice and competent. I was informed of what a typical day there would be like for my dog. I was shown where food would be kept, the yard and the row of kennels downstairs. I was shown the "communication board" where pet information was written. I was shown and told of the way everything runs here and informed of extra costs and the choices I could make for my pet's stay. I filled out some paperwork and the staff documented shot records. Afterwards, I determined this place was perfect and I was more than ok with everything they would do and not do for my pet and chose to entrust this business to care for my beloved beagle Sam. I knew he would be comfortable and well cared for here and he was. The Dogwood Pet Resort did a 5 star job! I gave 4 stars because I needed to pick up on Sunday and the hours are limited. A same day dog bath on a Sunday pickup wasn't an option. All known to me ahead of time, but still a bummer.

I had taken my two dogs here for the past two years and had a wonderful experience, dogs always…read morecame home happy (a little stinky but happy nonetheless). My most recent visit, I boarded my two dogs for 8 nights and had given instructions to give my dog his anxiety medication once daily. Upon pick up, I was told he didn't receive his medication and specific wording from the worker (Colleen) was "it's as needed right" despite giving specific instructions for once daily AND the pill bottle saying the same. I called once I got my dogs home to ask why the medication wasn't given and the workers exact words were "I forgot" and "I just got back from vacation and didn't see his medication written on the board." She did say he got the med the two days she wasn't there and still charged me for those days. After giving it some thought, I decided that mistakes happen and I was willing to continue to board my dogs there for my next trip. I called to reserve them a spot and was told they were full. I called back to ask to be placed on a waiting list and the same worker said she would call me by the end of the day the next day and let me know if she had anything open up. I never received a call. At this point, it's just bad business and clear this worker doesn't care about the clients.