Tony, the owner, and Sohrab the furnace installer technician, both gave us exceptional customer…read moreservice. Tony purchased a very reputable brand Carrier gas furnace for us. Sohrab did a very professional and detail-oriented job installing our furnace. We appreciate Sohrab going the extra mile in cleaning up all the work areas after he completed the project.

Called in Tony to request a quote for gas fitting. He and the technician provided good service…read morewhich was competent as well as economical. A review of the old furnace by a technician provided a quote which was very competitive. Tony and his tech coordinated a call to BC Hydro to confirm the double rebate for the specific model, installed a brand new furnace with the installation of ducts. I would recommend Tony and his team anytime. Btw, a really friendly guy.

This company is amazing. They just installed a new furnace and we had a small issue and they came…read moreback the next day and fixed everything They are the best and so professional They gave us great pricing and fast install time and didn't leave any mess Great value and great customer service

I was referred to Colin by a hot water tank distributor. I left a message for Colin to call me…read moreback and he did within the couple hours. By the time he called back though, the builder for my new duplex already decided to go ahead with the plumbing work without hiring Colin to do the diagnostic first. However, Colin was VERY nice and knowledgeable on the phone with me answering my questions even though we are not hiring him/paying him for anything. Spent over 10 minutes with me on the phone just going through some potential causes for issues that I am experiencing. Even though we did not end up hiring him for the job, just from that phone experience, I would definitely feel comfortable and recommend him! Thanks Colin, you just earned a customer! :)

Norman from Sunrise plumbing and heating serviced our air conditioning unit after moving into our…read morenew house. Norman was unprofessional, treated us like we were an inconvenience, and refused to provide us with a copy of the invoice. This wasn't Norman having a "bad day", because he attended our home on 3 different occasions and treated us poorly each time. We did speak to the owner of the business, Myles, who ended up providing us with an invoice and apologized for Norman's behaviour. Unfortunately, Norman left a bad taste in our mouths and we will be taking our business elsewhere for any future services.

I called about a particular gas stove problem. I was…read morecalling all morning looking to find someone to help. I called ten places, some of which only answered with hello and didn't even say their business name, or were rude without any suggestions whom I could call or simply didn't sound competent. Thomas from this company was professional, kind, took the time to help me and even explained where to look and get the help I needed, so even though he wasn't the right business he was kind enough to help point me to the right direction. Just because of that service I'm saving his info to call him again when I have a heating or cooling issue.

5 years ago, I bought a Navien combi heater unit from them and in those 5 years, I've had them come…read morein 4 times to service the unit. On 3 of those times, they were extremely inefficient and wasted a great deal of time by doing the following: - calling their manager to get instructions on how the unit worked - bringing an instruction manual and spending several hours reading it ( later we found out that this person was a trainee and was learning on the spot ) - during the lengthy maintenance service, we'd peak in on them and noticed they were just sitting there staring blankly at the unit for over 15 minutes!! Like he was praying to the Navien gods or something!! Basically, we got the impression that they would take an inordinate amount of time servicing the unit in order to charge us an excessive amount for an anual maintanence. Each time they visited us, the service cost was around $500. On one occasion they had to do a special descaling process on the unit and that costed $650. We were really suspicious of why a 5 year old unit would require such costly maintenance ( our prior unit was 30 years old and only required servicing 3 times in that time span ), so we called around to other companies in the area and got a quote from them and none of them were quoting us anywhere near the amount the Good Gooys were. Just be very careful when they send over a "specialist" to take a look at your unit. They may be sending you an intern and even when they do send an experienced repairman, they seem to have a minimum service time that they'll spend looking at your unit regardless of the condition the unit is in. Don't be surprised if they charge you $500 to wipe some oil stains off your unit and quote you for 6 hours of work. EDIT: I just added proof that I did in fact purchase a system from The Good Guys as well as an invoice for one of their visits.

We got our air conditioning installed by these guys. The owner came and gave us a quote. We…read morewere going to install air conditioning in 3 rooms. On install day, they told us we couldn't install in one of the rooms because the window was too high to the ceiling and there wouldn't be enough clearance. It was disappointing because we really needed air conditioning in that one room. The install took an entire day. The guys are friendly and professional. I referred a friend and they told my friend I would get a referral bonus but never ended up getting anything so that was disappointing. But I would use these guys again because they sell Mitsubishi air conditioners and do a good job.

Jafar and team were great to deal with. I called them to fix the gas bib/outlet on my patio so I…read morecould convert my firepit to natural gas. They were responsive to my calls. communicated well and reasonably priced. Many others in town didn't even bother getting back to me. Bestway's Pricing was clear: initial half hour includes the call out fee and then hourly after that. Extremely professional and courteous. I was also impressed by his knowledge, as i was considering doing the fix myself but damn glad I didn't. Looked easy, but ended up being a bit more challenging of a set-up. Jafar's skills proved why calling a pro is the smarter thing to do when dealing with gas. I definitely could not have rebuilt pipe fittings and couplers on the fly like he did. I probably would have had to bust some drywall or damage the siding. Helped me do the gas conversion too. Once again, hard for me, easy for him. My experience was smooth as everyone wants these things to be. Highly recommend for his mad skills and excellent value.

Fast response time, work done meticulously and professionally. Met our expectations and would…read morerecommend them.

Beware!!! After the install of our A/C unit we had issues and the owner has been non-responsive…read more Took our money and ran.

Robin and his staff at Hibbs Mechanical have taken care of our heating issues for over 30 years…read more They are always ready to help in an emergency.

Sam in NOT honest. He replaced the hotwater tank in my home and I paid cash for the service. The…read moretank failed in just under three years. I called him and mentioned the problem but he started to play games with me. I had to call another plumbing company to come and replace the tank. I will never use Global Plumbing Heating and Gas Fitting Ltd. in the future and will not recommend him.

Sam came on short notice, he knows what he's doing and resolved my problem. I will call him again…read morethe next time I have plumbing issues.

I was having issues with my water heater and furnace. I didn't want to take a chance and since…read moreGreenTech was the first to respond I booked an appointment. Andrew showed up promptly and got to work. He checked the furnace and didn't find an issue. He decided to look into the water heater and cleaned it out out so that I don't have an issue in the future. I will definitely use this company in the future as I am looking to add air conditioning to my house.

Great service! Our problem was dealt with quickly and efficiently at a very competitive price. I…read morewould definitely recommend these guys to my friends and family.