Fast friendly and clean environment. Great pedicure! Highly recommend their service and B'More!read more

I've been going to this nail salon for four years and used to really enjoy the experience…read more The last couple visits were very rushed. A "luxury" $50 pedicure plus extra for gel is done before you know it. This afternoon I was in with a friend so I was busy chatting through my appointment when the technician told me that I was done I looked down and noticed that the whole corner of my nail was on. She tried to tell me that it was broke before she even began working on it, I can assure you that was not the case. When I expressed that I was disappointed I was told it would be $8 to fix. And then after leaving the building and finding myself in natural light my nails look very lava lamp like. I will not be back. Very disappointing.

Love this nail salon! The technician specialists were competent and kind. Loved our pedicures and…read morehow nice our nail polish looked in the sun! Will be back!

I visited this nail salon for the first time not too long ago for a pedicure as I prepared for the…read morearrival of my baby girl. The salon itself is nice, and my pedicure turned out well. I do, however, have some feedback that I believe would really elevate the overall experience. First, the massage portion felt shorter than expected for the service I paid for. It may be helpful for management to ensure technicians use a timer so clients can feel confident they're receiving the full massage time included in their service. Second, after the massage, my technician stepped away to grab warm towels, which left me sitting with cold, wet legs. It would be much more comfortable if legs were dried before the massage or at least before stepping away, so clients aren't left feeling cold in between steps. Additionally, when the warm towels were applied, they were draped loosely over my legs rather than wrapped around them. Because the backs of my legs were exposed, the towels cooled quickly and ended up feeling cold and uncomfortable by the time they were removed. Wrapping the towels securely would help retain warmth and enhance relaxation. The polish application and finishing work were done well. However, when the service was complete, I was simply directed to the checkout area and the technician walked away. My shoes were placed on the ground away from me, and my pants were still rolled up. As someone who was nine months pregnant at the time, a small gesture like helping me out of the chair or handing me my shoes would have made a big difference. These suggestions are simply intended to enhance the client experience. While this wasn't the worst nail salon experience I've had, there are definitely opportunities to make it exceptional.

I am new to the state and needed to find a good nail salon...and I found it! I was pleasantly…read morewelcomed when I came in. I needed a fill and a pedicure. I am pretty particular about the shape and length of my nails, I have longer nails and I love fancy ones! Ann is the greatest. She kept the curve in my nails that I like and her nail art is perfection. And she's fast! The spa is clean and it lives up to its Lux name. I got the Regular pedicure with gel Polish. A fill with a pedicure for a great price. If you are looking for a nail spot, look no further! They are walk ins only and cash only. Treat yourself !

0 stars if that was an option. Went there last minute for Mother's Day nails and they looked okay…read morein the salon until I walked outside and really looked at them... I realized she cut me but I wasn't too bothered until I realized she glued my cut cuticle onto the nail so it would stop bleeding. It's been 5hrs since I got them done and my finger burns soooooo bad 3 of my fingers were hurt. & let's not talk about my mom's nails she wanted both her big toes fixed as they were previously done at another salon and wasn't too happy about the French tip shape. Yes her shape was fixed nicer. But now her big toes have bleeding cuts on top and on both sides of her 2 big toe nails that were made as they were getting shaped and filed. We won't be going back there again.

Ruby is THE BEST Nail tech in the valley. HANDS DOWN. Seriously, TRY and find one better. She just…read morestarted offering lash extensions, and OMG, there's no better place to be taken care of professionally. My friends and I all go to her, and leave satisfied every time.

This is what I asked for and got treated like shit. Worst place. The nails are actually so ugly. He…read moremade sure I knew it was $65 like I wasn't going to pay.

Lynn, did an amazing job on my pedicure, she is easy to talk to, understands what's needed to be…read moredone, zero problems! Feet felt amazing!

They do acceptable work but the price has gone to extremes. Went back in March 2, and they…read moreincreased their prices again. They went from$38. to $50. Asked why, their answer was because we can. If you keep paying our price we will keep raising the prices. FYI they put a new price in. They shape your nails and charge $5. We called friends who go there (6 total), we are all stopping and discontinuing their service.

Paid $50 and yet they could not even remove polish and was told last minute yet I was charged for…read moreit. My sister also was unsatisfied hers was also $50 and it looks like a toddler was handed a paint brush and went to work. Do not recommend. Ladies were nice however the work was extremely poor and over priced.

Ambiance : 5/5 Service: 5/5…read morePricing: 5/5 If you're looking for a relaxing spa experience this is a must try. I made a last minute appointment on a Monday night just looking to get some color on my toe nails for a wedding or for a massage to relax... but ended up with a glorious pampering. The owner and employees really care for their customers and take care in their art. I can't wait to come back to try all their services.

I cannot tell you how long I have been wanting to go to this spa !! Months ago I saw the website…read moreand felt like it would be such a lovely place to go relax and thought perhaps me and my fiancé could get some quality time in as a couple and get the romance ambiance package and we almost did a few months back. I had paid for it over the phone a couple weeks in advance and made arrangements for us to come in but unfortunately that day they had to cancel our couples massage as a therapist called out but we absolutely understood. I myself do massage and working for a busy spa I know how sometimes appointments just need to get rescheduled due to employee emergencies and illnesses so it's a bit of a bummer but really no biggie. I have yet to actually be able to get us in for a massage together but I got to visit this spa for a wonderful pedicure today !! The lobby was gorgeous and they sell so many awesome skin care brands and fun items. I noticed a list of refreshments, both alcoholic and nonalcoholic, you can enjoy during your visit. Many of them are an additional charge but you can have water and orange juice complimentary or my personal favorite of the complimentary beverages which was a pleasant surprise was red wine !! They had a little self serve red wine bar was a few different bottles of red wines. I personally went with the Barefoot sweet red blend and it was delightful! I also had a few glasses of water and a glass of Prosecco at an additional charge. They also showed a few snacks you can add on for an additional charge which were very tempting.. I mean roasted pecans and caramels, berries or a charcuterie plate ?! YUM! I already had reservations with my fiancé for Brick 29 after my appointment though and I wanted to save my appetite for our meal. Perhaps next time I'll indulge a little more though ;) I booked the geranium cedarwood pedicure and it exceeded my expectations, was everything i imagined and more! It was a nice long pedicure with a nice vibrating chair that can recline, a luxurious warm neck wrap, relaxing music and nature sounds in a very comfy setting. Kaila did my pedicure and she did a beautiful job and she was very friendly throughout my experience! I LOVE the ambiance here and I most definitely will be back for a variety of spa treatments. I hope to get the membership eventually to return on a fairly regular basis and I certainly hope one day my fiancé and I can come in to relax together!!

I met with Gracie for a haircut & style today. I haven't been happy with my hair in 15+ years, I'm…read moreused to walking away thinking, oh well it will grow back,NOT THIS TIME !!! Gracie is so sweet & patience she listened to me & would stop all through my cut show it to me to make sure I liked it, FOR THE VERY 1st TIME IN YEARS ! I'M SO PROUD OF THE WAY MY HAIR LOOKS !! IT MOVES & BOUNCES WITH ITS OWN PERSONALITY!! Now I've gotta figure out how to get Gracies DNA, so I never ever lose her, SHE'S A M A Z I N G !! when I saw my finished hair, I cried, & I never cry !! I love you Gracie THANK YOU

Cindy is a great stylist and has taken care my mother for years. She builds long term relationships…read moreand is reliable, friendly and skilled at hair cutting and styling. Thank you Cindy. Mary Symms-Pollot

Jen is an amazing and thorough nail technician. I have been going regularly for over 3 years and…read morehave always had a fantastic experience. The salon is kept scrupulously clean and Jen has a keen awareness of the care required for my specific challenges with my nails. As a nurse who works 12 hour shifts, frequently with little downtime, my appointments with Jen are truly some of the best care moments with which I treat myself. I 100% recommend Jen to anyone who prizes someone who shows such diligence and pride in their work.

It's really sad when you try and give a business a second chance and they don't give two shits…read moreabout it. I never accused anyone of doing a bad job, I just thought it was dirty pool to delete my 5 star review aimed at one of Jen's hired help. My manicurist deserved my 5 star review, no doubt. But Jen felt threatened by my 5 Star review so she deleted it from her Facebook account. So I booked a second appointment, I was booked a month out. Then I figured it out when I arrived, Jen was manipulating me and just booked my appointment to cancel it when I showed up. Sad way to do business. No worries, I actually found a better nail salon and I was very happy with the way I was treated as a customer and of course, I felt I received an amazing mani and pedi. Just remember when you give Jen a questionable review, be ready to have your next appointment cancelled as you walk in the door. Jen has the ability to refuse service to anyone and I agree with that thought. But, for Jen to try and mess up my day and book me a month out just to cancel on me as I walked in was immature and a very childish move. Get a clue and make a better effort in treating your hired help with class and respect. To cut them out of reading my 5 star review tells me you're extremely insecure. But I'm good, really good actually! My $80 spends just as well somewhere else every 30 days.