This is the worst auto body shop in the Rockmart GA area. Slow, very low skill level, and very shady when it comes to insurance claims.

Used them more that once over the years. Professional, experienced friendly. Let's you know what's going on. Explains everything so you can understand. Love them the work is beautiful read more

Very quick process. A++ service and everyone was so courteous. This is the third time we have used them and they have been fantastic everytime. read more

They put sketchy foreign parts in my car without my consent and then charged me a different much higher amount than I originally agreed to. When I tried to speak with the staff and owner, they threatened to rape me read more

I hit a deer and decided to have my car repaired at Candy Apple in Rockmart. I selected this place because I had a red Chevy that was hit in the rear and the Candy Apple I took that car to in Powder springs did a great job matching my paint. If you know red, it's one of the hardest colors to match. The previous manager, at the Rockmart location, was hard to deal with. Seemed to me there was no QC or customer care at all. I had trash in my paint, the hood was not lined up correctly, the old headlight did not get buffed even though she said she would let the tech know. She never contacted me to let me know they were putting a new headlight on and the old one would not match. I know it wouldn't have been covered by insurance, but a good customer service skill would have been to give the patron a call to at least give the option of purchasing and installing a new headlight, while the car is torn down. Instead, she quoted me $2,400, because they had to tear the car down, purchase the light and install it. She later came back with a quote of approximately $1,100. At that point I decided I was not going to spend money there. She had next to know customer service skills. Now the new manger is in, he was easy to deal with, fixed the quality issues and had it done in less than a day. It looks like they buffed the whole car, including the old headlight, it was clean and polished when I picked it up. I do still have blemishes in the paint, but not like it was before. The paint is a slight bit different shade than the rest of the car, but I'll deal with it. I would recommend this place, since there is a new manager that cares. read more

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They took twice as long to repair my car as what they estimated and they put a part on my car that my insurance hadn't authorized. Despite having nine local options for the authorized part, they chose to go ahead with an unauthorized one, knowing fully well that it wouldn't be covered by my insurance. As a result, I was left with a surprise bill of $365 out of my own pocket. What's most disappointing is the lack of communication throughout the process. At no point did the shop reach out to inform me about the unauthorized part or discuss alternative options. It's unacceptable to make decisions that directly impact a customer's finances without their consent or even a heads-up. read more

These folks are EXCELLENT at Rockmart location of CAC. From the moment I walked with a side swipe on my Fusion until they finished was a GREAT EXPERIENCE! They kept me up to date when the car moved through the repair, paint & final inspection process. 5 ***** service! read more

My car hit a brick house head-on at at least 35 meh. $7,000.00 damage. They had it during the snow storm and the holidays. They also changed management. Jennifer,Brandon,the other office lady and the whole crew done an excellent job. You cannot tell it was damaged. I wish I could put before and after pics. They done so good you can't tell it was damaged. Thanks EVERYONE at Candy Apple Customs read more