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    Acworth Collision Center

    4.6 (9 reviews)

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    Services - Acworth Collision Center

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Acworth Collision Center Photos

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    Prime Collision Repair

    Prime Collision Repair

    (28 reviews)

    The first day I received my car there were still damages to be fixed. I spoke with the person on…read moreduty, who was very rude and demeaning. He was talking back about the way I closed my trunk and questioning the fix I was asking for (my bumper pad got scuffed and was completely dislodged when I got my car back. I asked for it to be replaced, he tried to say "are you sure it was damaged from the crash?" I said I had photos and videos to prove it, then he was quiet). They also wanted me to sign a form that said I was "fully satisfied with the work completed" in order to take my car home when the work had, in fact, not been done. This ensued in a 30 minute long argument. I already had to make a trip back to get the piece repaired that they should have done in the first place and they wanted to be absolved of all warranties before the service was complete. However, the next day when I came to get my bumper pad fixed there was a really nice repair man named Rodney who helped me. It was a night and day difference from the first worker I interacted with the day prior. He was helpful, friendly and got me done pretty quickly. He made a comment about whoever stuck this damaged pad back on didn't even put it on properly- he had difficulties getting it off without damaging the fresh paint. The actual work on my car was fine and I am satisfied with it, however it would have been ideal if it had all been completed at one time. I had to take off work to come get my car only to be told I had to come back again the next day to get the bumper pad fixed. It should have been replaced with everything else in the first place, especially since they stuck a damaged pad back on the fresh paint of the bumper. And then because when I received my car it was literally hanging off the car; the glue was not adhered at all. I will say that my car had a lot more dirt in it than when I brought it to the business. There was grass and dirt all over my mats. Plus the plastic liner in my trunk had a huge white scuff mark on it that was not there previously. 5 stars for Rodney, 4 stars for the repair on my car, 1 star for my experience when I first picked up my car and the salesperson was very rude.

    The lack of communications is staggering. Car was supposed to be ready Wednesday, then I'm told…read morethat that they received the new bumper, painted it, only to discover that it was damaged, supposed to be ready Thursday, nope, told Friday AM, went there at opening to be told it was not ready, broken headlight mount. Maybe Friday afternoon. Unless I called I only heard from them once, to set up initial drop off. Zip Zilch Zero Nada, no communications. Would never use them ever again.

    Acworth Collision Center - bodyshops - Updated May 2026

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