I booked an appointment to have my hot water heater checked and to confirm the by-pass for the hot…read morewater heater was working properly. As it was the end of the season, I decided to let them winterize my RV since they were going to be doing this maintenance, otherwise, I would have winterized it myself per usual. When I booked it in, I was told to empty the tanks. When I picked up my RV, I was told they couldn't find the by-pass switch so they cut a new one. And since I had emptied my tanks, they couldn't check my hot water tank. Rather than over react to this news, I went home to think about what they had done. Disappointed in the fact that they didn't call me to find out where the by-pass was located and proceeded to cut a new one and charge me for it; disappointed that they didn't provide the service of checking the hot water heater as requested, I phone back to talk to the owner's daughter to express my disappointment in a calm, rational way. I was told that they have trained technicians and I shouldn't be questioning their work. I was told I would not be compensated for their mistakes and lack of service as requested and not to come back again. So needless to say, I'm extremely disappointed in their service all the way around. They obviously don't value their customers. I would not recommend anyone I know to use this service.

You won't be disappointed!! I travelled 400kms to go and…read moredeal with Al and his team and it was worth the trip. great trailers, great prices.

teresa@mwco.bbb.orgOur rental experience was far from perfect, as there was an issue with the…read morefreshwater tank not holding water and attempt at communication for help was indeed a challenge, but we did our best to stay focused on the positives and our rare and much treasured time away together as a family away from the Wi-Fi and devices. Letting the kids have free reign over the snacks did wonders for morale, which was perfect for not being able to wash dishes. We ventured northward to a few provincial parks and can't say enough about the endless hiking trails and breathtaking vistas and memories being made as family. Upon returning home and addressing our issues with the owner Amy Verwey, I was thoroughly pleased with her professionalism in smoothing over any bumpy edges. Her communication was absolutely flawlessly and seamlessly executed and beyond fair and reasonable. She addressed our concerns, actioned them swiftly and promptly, and reflected on areas of service where training could be improved. I don't believe one can ask for more when it comes to customer service. In short, Amy exceeded our expectations and instilled tremendous confidence in Owasco as a place to rent and visit again when making a future RV purchase

Run! Run! Run! We…read morehad many of people tell us not to go there but we had to learn for yourselves and it cost us $500. We went and looked at many of trailers over two years. One thing one sales person to us was 'don't settle for a lay out you're not happy with' and that dealership didn't have the lay out we wanted. Low & behold Owasco did so putting all the warnings aside we went there. Met Tommie McLaren (905-697-0678 ext. 5002 tommie.mclaren@owasco.com) who had very little work to do because we had been looking for so long then passed us off to the Desk Manager Jacob Roubough (905-697-0678 ext. 5018 Jacob.Rombough@owasco.com) We talked and it seemed good I was half busy dealing with the kids and washroom breaks. He signed papers to have the credit guys call and put $500 down. When we left we got talking and thinking. Regret set in as I got an email about our union still not getting a deal, hockey fees going up and dues before Sept 1 and back to school stuff. All the things!! We decided that we would wait another year. Called them and let them know and they refuse to give us our down payment back. $500 dollars they just decided they should keep. We did not do the credit check as we are very aware it can go against your credit but they keep pushing for us to do it. Just told us that they're keeping the $500.00

I had picked up my RV in a nearby 45 min. away town. Being new to RVing and in my 70's . My…read moreknowledge was limited. When given my new buyer tour by the RV dealer we chose. The process was fast and also not by a clever , experienced mechanic or owner. So we left with an unsure feeling , the trailer was all over the place , my wife called friends who were RVers and asked if this was normal . NO it was not. Go to Del Maestro they will help you. Long story short they found my hitch was set up totally wrong and the anti sway bar not installed and the weight distribution bars not connected the trailer hitch didn't even have a safety bolt installed. They corrected it all and gave us a reassuring slow walk around of safety items and pros and cons. Never will we go back to The other dealer ... they should be reprimanded . And as they don't need a licence , which is an absolute mistake by our government, no where can you find registered , licensed mechanics with a 4 year course with one year on job work. And payed as much if not more than Auto mechanics. THIS SHOULD BE MANDATORY BY OUR GOVERNMENT! I know there are mini courses to get a mini licence but far from a real mechanic !

I come here allot for the free coffee ;) Whenever I need parts for any mobile equipment, Trailers I…read morego here. I also get my generators serviced here. Wash my truck Here. The staff are great and can always meet my needs. If I'm ever looking for something I can call in and they'll actually go look for it while I hold. They tend to be pretty honest about things and charge fairly.

DT Power sports Uxbridge, I guess you have to buy something there to be treated like a normal…read morecustomer. I took my boat for engine repair, and spark plug install. The owner took my info and issues, and stated we wouldn't be able to look at it for a couple weeks. A couple weeks I could handle, lots of time before the opener in June, Pandemic issues so ya ok couple weeks. 5+ WEEKS LATER and the engine hasn't been touched. Called them, they stated it again, can't look at it for 2 weeks. So I scooped my boat up and here I am. Can not trust them..

Worst customer service ever. all they had to do was mount a 50 hp Yamaha outboard on a boat that…read morehad holes pre drilled at transom and controls installed. at a cost of $1000 for install. Crazy amount I know now. My boat set there for a week collecting rain . After numerous attempts to reach the salesperson with no luck. When, I finally did he started yelling at me and hang up the phone on me. The owner is not much better either. Sorry Yamaha you lost on a sale because of this dealer.

Markus and all staff were very friendly, courteous and diligent. Rental pricing is quite reasonable.read more

From the owner: CanaDream RV Rentals & Sales specializes in:…read more RV Rentals - rent a vehicle from any one of our 8 locations across the country. Visit www.canadream.com for more details. Sales - view our wide selection of truck campers, van conversions, and Class B and C motorhomes for sale at www.rvsalestoronto.com

BUYER BEWARE. !! we had bought a hybrid trailer in sept…read more 2022 with a deposit of $5,000. had to cancel the purchase due to unexpected health issues I am 76 yr Mackenzie trails staff were aware of this health issue- Bob Plewman and Colleen Andreasen refused to refund the deposit. AGAIN BUYER BEWARE !!!

I am so filled with remorse buying this brand new $30,000.00 trailer and only getting to camp with…read moreit twice before suffering a catastrophic failure of the lift system. McKenzie staff is very dismissive in dealing with service and their responsibilities. The quality of the product is laughable. I am left with a very large debt for a unit that can't be used anymore without further large expenses and great deal of inconvenience. I will never purchase a new unit from McKenzie again. They are definitely a buyer beware dealership.

We purchased a New 2022 Shadow Cruiser from Bellavista RV. in September 2022. The entire experience…read morewith Rose, Richard and Annette was amazing. There were a few things that had to be taken care of from the initial build of our RV. Bellavista and all the staff took care of it immediately and were amazing at correcting the issue. The experience we've had with Bellavista has been absolutely amazing. We've been treated like family by the team, and they are a team who have gone above and beyond to accommodate and make the experience of purchasing and owning our new cruiser a pleasure. This has been an experience everyone needs to have as a customer and as an RV owner. They are the place where you can feel your purchase is not just a purchase, but the place where you can learn about your new purchase and come back and feel like you're concerns are addressed and questions answered with open arms. Thank you all for your willingness to go above and beyond. Michael and Marlene DeLeskie

We recently purchased the Shadow Cruiser 289RBS and we couldn't be happier with our purchase and…read morethe service we received at Bella Vista. Our sales associate, Bruno, was extremely knowledgeable, friendly and considerate. With mine and my husband's work schedules and having 2 little kids, trailer shopping was not something I was interested in doing initially. Bruno was more than accommodating to work with our schedules and made the process fast and easy to do. After visiting other RV locations I'm happy we decided to go with Bella Vista and would highly recommend to anyone in the market! Happy Camping

I would like to thank Fraserway Cookstown for everything they did and helped me with when it came…read moreto buying our RV. I cannot speak highly enough about the outstand service provided by everyone. I have been to many places to buy an RV, and nothing comes close to the quality and price that they provided, don't take my word for it just go take a look you won't be disappointed. I would like to especially thank Shawn. He took the time to understand my needs ensuring that I found the perfect RV for my family. Shawn's patience and attention to detail were remarkable. He answered all my questions thoroughly and never made me feel rushed or pressured. His expertise in RV's was great because it provided me valuable insight into how work with everting including tips and tricks to look for if I ever get stuck. He went above and binode. Weather it was coordinating with the finance team, arranging test drive or ensuring that every feature of the RV was in perfect working order the people there helped me through it with a smile and great attitude. I am thrilled with my purchase and grateful for everything that was done. If you are in the market for an RV, I highly recommend visiting Fraserway RV in Cookstown and asking for Shawn. Thank you for making this experience positive for me and my family.

Would like to thank Cookstown Fraserway staff especially the lady that answered our questions and…read moremade us feel comfortable. Apparently she did customer service parts and answers the phones. It was my husband and myself first RV trailer purchased and decided to take a trip to see what they were all about as we were camping close by. Well, we were very surprise to get such excellent customer service, all our questions were answered and we felt welcome. We would definitely return knowing how knowledgeable and kind she had been. Thanks Fraserway for taking care of us on that day.

RICK at Trekker's was our last resort for fixing our 13 foot 1986 Gitane Gypsy. No one else would…read moretouch it. Rick did not bat an eye. everything was explained to us in detail and the job was done to spec. We will be back ...thanks Rick! Haydee and Robert

I found the people very helpful and even though they weren't in my area, they were more willing to…read morehelp me with suggestions and ideas. I would recommend them highly due to their nice courteous attitude.