Ordered Thule aeroblades+basket and had it professionally installed. Easy communication, fair…read morepricing, staff was switched on and knew their products well and their compatibility with vehicles. Install was done by a knowledgable tech who did a great job, he just forgot to wipe down the bottom of the vehicles door well from using it as a step for installation, as quite a bit of mud was left behind to be cleaned. I'll still give these guys 5stars, I definitely recommend their services.

Christian was super helpful! I'm very happy with my Thule rack & box. The staff also helped me…read morechoose the right car that would match my Thule system on my old car.

Backed my 1999 Camry into a post in a parking garage, with significant damage to bumper, tail light…read moreand back left quarter panel. One body shop gave a high estimate and suggested I scrap the car. At Diamand, Alex spent an hour on the phone tracking down parts then took another look and gave me a reasonable quote (less than half the other place). The result was incredible. He even fixed my fuel port latch, without being asked. Such a good, honest, professional shop.

I asked to bring cargo van Mr. Alex sell for inspection to my mechanic and he refused it…read more... Alex Mr. owner? who seemed ok untill I asked to bring it to my mechanic for inspection. This is collision auto body place? I assume this guy (Mr. Alex) put junks together and sell them as good cars without any issue. If you are confident without lie why can't you let to bring it to other mechanic for inspection the vehicles you certify and e-tested to my mechanic?

I had an unpleasant experience in booking an appointment with Grace. She could really use some…read moretraining in customer service- this was the opposite of being helpful, and really this is an expensive option for calling a random business off the street (versus taking your car to a dealership), you would think they would put a bit more emphasis on being customer service oriented. I can not wait around for a 4 hour appointment on-site, rather than just taking my car for drop off at the dealership. Appointment availability was not great. It would probably be better if they could offer shorter appointment lengths and online booking so you could fit it into your calendar (if yours is a busy one like mine). Oh well, too bad it didn't work out but it is not worth the effort of trying to email back and forth fitting a 4 hour appointment with no guarantee of service like a dealership, for the same price.

Called on a Friday during a long weekend they got me booked for the next day ..Showed up on time I…read morewas very nervous and didn't really trust anyone with my brand new set of super expensive custom wheels for a collector edition Porsche 911 they did an excellent job and were very friendly I would recommend calling them to do any tire service 100% than go to a shop they drove out to where my car was stored EXCELLENT Service and very polite and patient even with me being a little bit of a OCD Pain in the ass

My go to for auto parts reliable fast and spot on no issues parts always are correct…read moreThanks for always helping me Colin

I have a 2005 SAAB and it's difficult to find reasonably priced parts in Canada. And with USD…read moreconversion, shipping, and duties, buying from the US is no longer cheap. Metro Auto Parts cane through for me very quickly and for a great price. Thanks!

These guys were amazing. They found the necessary part and installed it before I could say boo. And…read moreat a very reasonable price. Awesome. Thank you.

Had a headlight burn out on my car. Called Harbord Auto because it's close to where I live and my…read moreregular mechanic is 25 min away. He told me the headlight was $15 and he wasn't sure about labour because some cars require the battery to be moved. I brought it over, and he had the new headlight in the car in less than 10 minutes and only charged me $5 labour. That's $20, and my regular guy charges $35-40 for the same job! Really pleasant, honest, and reasonable. I'll use them again!

Good service and reasonable prices…read more I get a lot of my car parts from these guys if it's something I don't need to get online or from the dealer. They have a good variety of parts, though it's good to call ahead. If they don't have it onsite, they can order it in, and it'll often arrive before end of day.

While this review may be somewhat lengthy, I urge any reader to take the time to read it, as I am…read moresure that it will be worth your while. The industry norm for ratings seems to be up to 5 stars, the people at Master Mechanic Matheson deserve at least double that, and it is my opinion that their name says it all "MASTER MECHANIC' as these folks have done the "almost impossible". How many of us over the past have had a vehicle they wish they had never sold! As an occasional collector of unique automobiles, I have a favourite, and this one I have never sold. Purchased new with some added horsepower by the folks at Nascar, my pride and joy is a 1996 Lincoln MK VIII LSC. While this vehicle is relatively low miliage, at 27 years old, parts are failing more due to age than wear and tear. Time for a fairly substantial overhaul, a complete vehicle inspection was performed, and identified 11 problem areas each supported by a detailed description and supporting pictures. A work order was then supplied with cost estimates for each repair/replacement. Parts, however, are extremely hard to find as there are apparently only 12 of these vehicles still registered, difficult to source parts (some of which took days to find, and could only be found in the USA) were obtained by Kirk the (Service Advisor), and installed by Edward, Rashidul, and possibly other Technicians. These parts included a Power Steering Rack and Pump with various hoses, A/C Compressor and associated hoses, front upper Ball Joint, Sway Bar Link, wiring for rear tail lights, and for safety sake, and not available as parts, new steel brake lines (and transmission lines) were hand crafted and installed by the Technicians, completely replacing the old lines. I can't express how impressed I am as these folks have worked wonders, and everyone there deserves a personal thank you for the courteous, professional and efficient service they have provided. And after all that, they even had the courtesy to wash my car! I can only rate them as 100% !!! Tony Kemp, Mississauga, On.

$143+ tax to change a bulb that cost 5$ at Canadian tire , enough said , will take an hour to…read moreunlatch and unscrew . rip off don't go to this shop. estimates will make you think to do your own research and see first how easy the repair should be

My mechanic referred me to Northwest to replace / repair a damaged side mirror. John said to come…read moreby and he would assess. Assessment was quick and parts required identified. A day later the new mirror was installed - as well as a quick small paint touch up on a spot. Quick, honest, trustworthy. The value of this type of service, where you know you, and your vehicle, are being taken car of is invaluable. Highly recommend.

I had an amazing experience for the second time with NW. Auto Centre when I had a second accident…read moreand somebody ended my car and totalled my bumper. John and his staff outstanding people to work with. The bumper looks brand new like I just bought the car. It's beautiful.. I would not hesitate for a second recommending John who runs the shop. I would give him 10+ out of 10. He truly has looked after me on two occasions I have told my neighbours have asked where my car got done and if it weren't for John and his fantastic workers, my car would not be here. I have great respect for him and what 100% recommend him to anybody looking for a decent honest and knowledgable gentleman as John is. Thank you again for an amazing experience and for your quick work. And easy and smooth transition to the rental company that he used. I had no no stress at all because of him.