My family and I have had nothing but bad outcomes when using this cleaners! A couple months ago I took a nice silk dress that cost over $300 to them for a regular cleaning. There were no stains, etc. Upon taking it out of the bag today I noticed it was practically ruined! The top of the dress is extremely stiff with bubbles and ripples all throughout that are very visible on the outside. These are not simply wrinkles. The lining is now so stiff you can hear it when i move. I also noticed the hem was out in the front! The dress was definitely not in this condition when I dropped it off and none of this was brought to my attention when I payed for my clothes. Upon speaking to a woman there I was informed that in order for me to be reimbursed just for the cleaning I would have had to return it and show them the problems within 24 hrs! Unless it is a garment I wear everyday I typically don't take clothes out of the dry cleaning bag the same day so there was no way for me to have known this!
My sister has also had several problems with this cleaners. They also ruined a nice silk dress of hers that cost over $400, shrinking it down more than 2 sizes! Not only that but they burnt the fabric on some pants she took by ironing a pleat down the front when there wasn't even supposed to be one! She was reimbursed for this but the pants are still ruined.
I would highly advise you not to use this cleaners if you have any nice clothes you want to remain in good condition. read more