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    5 Star Cleaners

    3.3 (3 reviews)
    ModerateDry Cleaning
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    Services - 5 Star Cleaners

    Dry cleaning

    Stain treatment

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    8 years ago

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    3 years ago

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    15 years ago

    restored a 40 yr old weddding faded gown to its original color !!!!

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    5 Star Cleaners

    (7 reviews)

    Brought a feaux fur comforter set here on a Thursday to be dry cleaned and was told it would be…read moreready by the following monday. After almost an entire week of being put off I finally asked for my things back to go elsewhere. the cashier finally brought the set out piece by piece to then keep the final pillow case as "it still needed to be cleaned" i told her it was fine that i just wanted it back. at that point she brings out a ratty matted pillow case and went on with what she was doing. i checked the tag to make sure what she was handing me was mine and then proceeded to show her the difference in the other pieces and the last pillow case. she barely acknowledged the issue and called her manager who simply told her to offer a refund. the following day i went up to speak with the manager who then informed me none of it was dry cleaned, it was all machine washed. the manager then proceeded to attempt to justify by reading the tags wash care but stopping right before reading "dry cleaning recommended". while it is "just a pillow case", you cannot purchase it individually and the set is no longer in stock, not to mention the principle of basic trust. in the managers defense he attempted to "make things right" by offering to now dry clean the comforter set, at this point i don't trust them with a pair of socks much less to do what they were asked to over a week ago, too little too late.

    brought my slacks their as regular fit and they came back to me slim fit. Your pants aren't…read moresupposed to shrink at the cleaners which means they probably machine washed them.

    Impressions Dry Cleaning & Shirt Laundry

    Impressions Dry Cleaning & Shirt Laundry

    (2 reviews)

    DO NOT PATRONIZE THIS BUSINESS WHAT EVER YOU DO IN ANY OF THE LOCATIONS. I would give Impressions 0…read morestars if possible. I brought the majority of my business wardrobe (roughly 30 items) to Impressions upon getting a new job, and had several issues. The first time I got my items back, they had a VERY strong mildew odor. I brought them back, and spoke to a local manager who said bring them back for a comp-ed re-do. He said they had a machinery malfunction and water was poured into the machine when it should not have been and that he personally cleaned it out himself and now things would be fine. I told him it was a time sensitive problem because of this new job, I was going on a business trip, so I needed them back quickly. He told me it would only be a couple of days. Upon picking up my clothes again, they still had the mildew smell. I called the manager again, and he said to bring them back for a refund, and to call him when I got back into the store. Not 15 minutes later, I was back in the store, but now the manager was mysteriously unreachable. I spoke to the owner of the franchises (who sits in Richmond Hill) and he said that refunds were not an option in his business. He said the only option was to have the clothes cleaned again. I told him about my business trip as well, and that I literally did not have the available days to allow the clothes to be cleaned and that I do not trust them with my clothing. He told me I had no other options. He was not willing to give me a partial refund (the bill was $92.90) and the manager said that he could not issue a refund either. I spoke to the manager again, and he said because the bill was so large, he only thought it was a few items, that a refund was not allowable. I said to him, "so you're telling me you just ruined 30 items of dry cleaning [side note, total value of the items is over $3000] and that you have no option for me." He basically said back to me that he didn't and that there was nothing he could do. DO NOT PATRONIZE THIS BUSINESS WHAT EVER YOU DO IN ANY OF THE LOCATIONS.

    New Owners (best Dry Cleaners). From across the street…read more Very reliable and high quality. I've patronized them for 11+ years.

    5 Star Cleaners - dryclean - Updated May 2026

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