It was a great experience and final product. Had our patio extended and expanded and they did a…read moregreat job at a reasonable price. Outstanding commitment to quality work and we really appreciate their hard work!

Called Omar to get a quote for a slab and walkway. He responded quickly and gave me a quote later…read morethat evening. His quote was very reasonable, and decided to go with him. He finished the job in two days, and am very satisfied with the end result. I will not hesitate to use him again for future jobs.

I live at Regency Park condos in University Pl., Washington and these guys have been our…read morelandscapers for the last several years. What makes them better than most companies is that they will do anything and everything to make their customers happy. They constantly check in. They even make site visits to make sure that everything is being done to standards or above. They have various positions that all lookout for a property, such as a master gardener, people with a background in ecology education relating to agriculture, a project manager, landscaper, leads and more. Now, there have been times that we have been unhappy because maybe they blew dirt but a simple phone call resolves all of this, and they are top-notch at resolving it just take a look at some of the properties that they landscape.

This company has a bad business model. If you're thinking of hiring them PLEASE! THINK TWICE. This…read morecompany has a model in which they take blowers to collect ALL NATURAL MULCH material from your landscape, haul it away, then charge you 4x $ to bring back what they take from your property. hmmmm, its called ripping off the client. If you are using them pay ATTENTION!!!! our property is devastated after 4yrs of this. NOW they want us to pay thousands to MULCH. I say to them BRING BACK ALL YOU HAVE taken away. Then we'll talk. if interested you see for yourself. Do a drive by, REGENCY PARK CONDOS 4501Grandview Dr W, University Place WA 98466 I will add

Devin responded quickly to my inquiry, was timely and prompt for my irrigation repairs. He was…read morevery professional and knowledgeable about all the aspects of my 12 zone system. I highly recommend him. Several other companies I contacted did not even have the courtesy to return my call. Use Devin.

REGRET REGRET REGRET! HE CUT/DAMAGE OUR SEPTIC LINE, CREATED A LEAK IN THE NEW LINES, AND THEN…read moreBAILED WITH OUR MONEY. I hired Devin to add on to our existing sprinklers, add drips systems, add water access in back lot, and modify existing sprinkler heads. We met in person where he gave us the estimate. He said it would take 1 week. 3 weeks later he was not done. He never found the leak he created because he covered part of the yard up before testing it. Eventually, he stopped answering all calls and texts and never came back. Our yard is still torn up in places and he didn't finish the job. Now we have to have the septic fixed and finish his job. As soon as he screwed up and he had our money he disappeared. He increased the price past the high quote almost immediately then tried to increase again to 40% higher than the high quote. He left the leak running a couple of days because he didn't shut the valve off when he left. We are left with a terrible mess.

Luis was awesome to work with. I asked for yelp quotes on a Friday afternoon, and he was the first…read moreto show up at our rental home. He did FaceTime with me to show the main waterline leak and gave me a price range on the phone with a follow up written quote. He started the work the following week and sent pictures of the work in progress while accommodating my renters' work schedules. He also sent information and the paperwork to apply for leak assistance from the Utility District. Highly recommend!

Came out Sunday to look. Employee stated first thing he needed to do was to replace the shut off…read morevalves above the water heater so he could see if the leak was inside or outside. Quoted me $250 parts and labor for that and scheduled a return time of Monday at 9. 9 comes and goes and he's a no show. No call, no text, nothing. I text them at 9:25 asking if they're on the way, no response. I text Again at 9:39 letting them know we've been without water since Friday, only turning on occasionally to flush toilets. He finally gets back to me and says they 2-3 hours behind schedule. So I say "so 11 or 12 then, he says yes. 12:00 goes by and still no show. I get a call from the same number about 12:13 but it's a different person. She insinuates we have an appointment later in the week and I say no, 9:00am this morning. She says there has been some emergency calls so now they're delayed like 2-3 days. I say mine situation isn't an emergency, we have the water shut off, I have a pregnant daughter and my 77 year old mom lives in the house. She claims to be writing this down and said my situation is an emergency so they'll make sure someone comes out today. Now, 7:35 as I'm writing this, nothing. No show, no call, no text. Stay away from these unreliable people and they're uncaring attitude.

We had an outstanding experience with Carl at Better Call Carl! From start to finish, his…read morecommunication was excellent. He set up an appointment to meet with us right away and sent over a very professional, detailed quote the same day. He got us on his schedule quickly and completed the job to absolute perfection. Five years ago we had carpet installed and were left with an annoying gap between the carpet and the baseboard. It drove me crazy! Carl not only handled the installation beautifully, but he also made sure the new padding was thick enough to eliminate that gap entirely. A problem that bothered me for five years - gone in one day thanks to Carl. Fast, professional, detail-oriented, and genuinely thoughtful. We couldn't recommend him more!

We will not be working with Better Call Carl again. Last November, we hired him to perform a…read more"bathroom refresh". Hooked us in with a great price and great initial communication. On the first day on the renovation, we went through all the details of changes we wanted to make with his team. Somehow, these details never came to fruition. They did a great job with the drywall, painting, and tub installation - however, their tile work in the shower is subpar (the tiles were placed crooked and we had to go in to regrout ourselves). We previously had plumbing work done, so the cabinetry underneath the vanity had to be replaced. Better Call Carl figured the best way to do this was to just patchwork plywood (we went back ourselves to fix). He also didn't see the need for continuous baseboards (see photo). The biggest problem we have is with the floors - we also had terrazzo floor tiles placed and confirmed with the team prior to starting that there were enough tiles to complete the project. The floor is not up to industry standard nor ADA requirements. The grout lines are all different sizes and the actual tiles are not level, resulting in a trip hazard. There are also tiles that have been chipped both during and after installation. We reached out to Better Call Carl after work was complete to see if he could replace the floor - he was reluctant to come back, but he did end up replacing two tiles (out of 21). Even after the second round, the floor is a little more level, but nowhere near the standard or expectation. There are still chipped tiles, uneven grout lines, and tiles that are not level. We will be buying new tiles and having the floor redone, so we asked for a partial refund (for just the work on the floor), which was denied. We then tried to see if there was any other resolution we could agree on since Better Call Carl claims he has a one-year warranty. He refused to uphold his warranty. We'll be going with another professional from here on and would not recommend Better Call Carl to anyone.

Thank you so much to Sheperd's Tree Service too Richie and his crew! I really appreciate your help,…read moreand all of your hard work on our property! I am so impressed and happy with the result! They gave us a very fair price and executed the task flawlessly. They had all of the trees down very quickly! They left our property very clean and tidy! The work exceeded our expectations! It was fascinating watching their work between the tree cutting and excavation! One of the trees was enormously tall. It was situated in a very tricky spot with all of the houses and cars parked around us. I was amazed at how precise, expertly, and safely they downed this tree with having to climb it and top it as well! I cannot wait until this Fall season, since now our Cul De Sac won't be filled with leaves, and for how much safer our property will be now! Thank you so much again! I will reach out on our next project to partner with you guys again!!

We are so impressed with Shepherd's. Over the years we've had many quotes to clear our property…read more We've been told time and again that our trees held no value and the cost was just outrageous to have them removed A friend referred us to Shepherd's after a tree fell over very close to our house and had we met with Shepherds sooner, we would have done this years ago. We found out that many of the trees were infected with a fungus and rotting inside. Richard was honest, and upfront from day one and we hired him right away. The accuracy and experience demonstrated while they cleared nearly all of our trees in a matter of a few days left a huge impression on us as well as their professional and friendly demeanor. These are hardworking and upstanding men. We will have them back for future projects and highly recommend them.

Thomas was friendly and easy to work with. We contracted him to renovate our front patio and he did…read morea good job. His bid was reasonable and he explained the whole process up front. The project ended up taking slightly longer than expected and there was more demolition required than originally estimated, but Thomas continued with the project and did not re-quote us. He was very communicative throughout the experience, sending me photos of his progress while I was at work. We appreciate the work he did!

I know this man and he's an ethical and moral person that works his butt off for people. Can't go…read morewrong here.

I needed my hotbtub hooked up and my breaker panel upgraded. They came through in 1 day and had…read moreeverything running perfectly. Super kind and easy to communicate with. 100% would use them agin and recommend them.

I needed my upstairs ceiling painted with a very tight deadline. The owner met me at my house on…read moreWednesday and by Friday afternoon it was completed. The quality was outstanding and the price was beyond fair!