1. Camino Mufflers

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Sunnyvale, CA

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Camino Mufflers

4.7 (29 reviews)
Closed • 8:00 am - 5:00 pm

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9 years ago

Hands down the best muffler shop in town look no further people these people are the real deal

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Review Highlights - Camino Mufflers

“Can't vouch for the last negative review by Janelle B., I didn't have a bad experience with Branden.”

Mentioned in 13 reviews

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O'Reilly Auto Parts

O'Reilly Auto Parts

(57 reviews)

I just bought a new car battery here and Josh was legit the best. Helped me install it in the car…read moreand had me on on my way in minutes. The guy was outstanding, he knew his stuff, and really helped me out today. Thanks Josh!!!!!

I had a very disappointing experience at this O'Reilly Auto Parts location…read more I purchased a Dorman window regulator and motor assembly. The box I was given had already been opened, and I specifically asked whether everything was inside. I was told it was complete. After spending the time to install the part, I discovered the box contained only the window regulator--the motor was missing. I returned to the store expecting them to make it right. O'Reilly also sells the window regulator by itself, and it costs about $40 less than the regulator-and-motor assembly. I wasn't asking for a free motor or any special treatment. I simply asked for a refund of the approximately $40 price difference since I had only received the regulator. Instead, I was told the only option was to remove the installed regulator and return it. That would have meant wasting hours of labor because of a packaging mistake that wasn't my fault. What made the experience even worse was the attitude of the staff. Rather than trying to understand the situation or work toward a reasonable solution, they came across as dismissive and rude. I understand that employees have to follow store policies, but there is a respectful and professional way to communicate with customers. What disappointed me most wasn't just the missing part--it was the lack of a reasonable customer service solution. If a store sells an opened box and assures the customer it's complete, it should take responsibility when it isn't. A simple refund of the price difference would have resolved the issue fairly for everyone. I hope management improves how opened merchandise is inspected and handled and provides employees with more flexibility--and better customer service training--to resolve situations like this. Unfortunately, this experience has made me hesitant to shop at O'Reilly again.

Camino Mufflers - autopartssupplies - Updated October 2026

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