Everyone was very nice, they ensured I understood the procedure and were careful to make notes on…read moremy file. They called me yesterday post surgery and this morning to make sure I was ok. Clean facility, prompt staff, and good bedside demeanor what more could I ask for?

I went in to have my breast implants replaced with smaller implants, and I also had a breast lift…read more After healing, my left implant was visibly higher than the right, and my nipple was also off-center. My original implants had been perfectly symmetrical. Dr. Lichten performed a second surgery to correct the issue, which I had to pay for. Unfortunately, after the second surgery, my left implant was again visibly higher and had crossed over my sternum, touching my right implant. Dr. Lichen then performed a third corrective surgery. After this surgery, I was left with no feeling, and my left implant is still dislocated, sitting on top of my sternum and touching my right implant. My breasts are now visibly disfigured. Based on my experience, I would not recommend Dr. Lichten for breast lift or breast implant surgery.

I was new to the area when I first came to CAPS, and I instantly felt right at home. Kiersten was…read moreincredibly helpful and so patient while navigating some insurance headaches--I truly appreciated her support. Dr. Wakelin and his staff, especially his nurse Christina, were so welcoming and kind. They answered all of my questions and made what could have been a very nerve-wracking experience feel comfortable and easy every step of the way. I'm so grateful I found this practice, my surgery was the best thing I could have asked for, and I would absolutely recommend them to anyone considering surgery!

I cannot recommend Dr. Sbrocchi and his incredible staff enough! From my very first consultation, I…read morefelt completely heard and supported. Dr. Sbrocchi is a true artist--he took the time to understand the look I wanted and delivered breast augmentation results that far exceeded my expectations. ​His entire team is professional, kind, and made the process from scheduling to post-op care incredibly smooth and stress-free. My results are EXACTLY what I envisioned; my confidence has never been higher! If you are looking for a surgeon who combines technical expertise with a wonderful bedside manner, look no further. I am so happy with my decision to choose this practice!

Lauren was incredibly friendly and knowledgeable. The first time I tried microdermabrasion I felt…read moreso comfortable talking to her. The results were exactly what I wanted -- my skin looked much more smooth and plump. The person working the front desk was also incredibly friendly and helpful with booking even though the booking window I wanted for my next visit wasn't open yet.

Disappointed. I wanted to schedule my first appointment since the pandemic hit and found out that…read moreall my credits (Juvly money) expired in 2020 and they are unable to honor or extend them though we are in a pandemic. I had them cancel on me the same day as my appointment and I have also had LONG waiting times (up to an hour wait prior to pandemic). I rated two stars because the Nurse Practitioner that did my laser hair removal was super nice and made me feel comfortable.

Alyssa NP was great. Im an older client so my skin is thin and I didn't want anything extreme. She…read morewas very gentle and it turned out great. I will be going back when needed and ask for her.

I am only about 2 weeks post op but I feel fairly confident at this point my review will not…read morechange.. From the second I decided to inquire about a consultation to now, having experienced the process and worst recovery days, I am so extremely happy I went with my gut & had my surgery done here. I can't think of one bad thing to say & I think that speaks for itself. All of the staff and Dr Shah are amazing. Not only was it my first cosmetic surgery (BA) it was also my first real surgery as a whole. (Other than wisdom teeth). Everyone here has treated me w such kindness, are very caring and go above and beyond to make the experience relatively easy and as painless as possible. I never once second guessed my decision, only felt mild anxiety in the hours leading up to surgery and most of all, I never felt uncomfortable with any of the process. They offer additional convenience factors for contact, paperwork and payment, which I've greatly appreciated w my work schedule. While it will be a little while yet to see my fully healed results, I can already tell I love them. I had explored having the same surgery done a year prior elsewhere and never followed thru w it.. when I came here for my consult, I booked my surgery same day as a 30th bday present to myself. Although, I did feel that would be the case when I viewed their website gallery. I was impressed w Dr Shah's work & struggled to find any "after" pics that didn't look good. Thank you so much!!

Erin has been assisting me on my journey with laser hair removal and I could not recommend her, or…read moreJiva Med Spa any higher! She is incredibly knowledgeable, patient, understanding, and is so upbeat. If you are considering laser hair removal please ask for Erin at Jiva Med Spa.. you won't regret it! Backstory: I have been battling unsightly facial hair as a female for 8 or so years now thanks to PCOS. With the price of the Groupon being so affordable, I figured I had nothing to lose considering the amount of money I've spent on waxing over the years. I have had a *wonderful* experience at Jiva Med Spa! From the front desk staff, to the initial consultation, to the appointments ALL staff has been AMAZING! I will continue to recommend this facility to any of my friends who are considering laser hair removal.

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

First I have to say that I absolutely love CAPS! This shout…read moreout goes to Jackie and Haley!! "The Laser Girls!!" Thank you both!!!! I have had laser in the past and, well...let's just leave it at that. Jackie and Haley are absolutely wonderful! And have changed not only my mind about lasers, but my skin says it all!! Check out my photos with them on Instagram. And no, I did not get paid to review or post photos, I just wanted to show others what they can do!! I have curly hair. I have had Halo, and BBL done. BBL is my favorite! I have this done on my face, neck, arms and hands. These lasers, together, have taken years, yes-years off my face and the areas treated. My skin is absolutely changed! I am 54 years old, I "HAD" sun damage and age spots, not to mention pore size and some scarring! 100% improvement in all areas! If you have had a bad experience, or your on the fence about laser treatments, I totally get it! But only go to the people who specialize and are the best! Jackie is an RN and her and Haley are specialist! I will never go any place else! I'm so thankful for the team of Jackie and Haley!

I had an amazing experience with Teniele Marburger at CAPS Laser Center-she's a perfectionist,…read moreconservative, kind and caring. She took away any jitters I had about having a Combo Peel on my face. And let me tell you, the results are incredible. She took at least 15 years off my face. Goodbye age spots and fine lines and wrinkles!! She was always available to respond to any concern and answer any questions. I felt safe and comfortable. I'm so very pleased. Run, don't walk, and make an appointment at CAPS Laser Center at their new location in Gahanna.

I had a breast reduction about 2 months ago and I cannot recommend Dr. Lichten enough! From the…read moremoment of my consultation to post-op care, he has shown an exceptional level of professionalism, compassion, and dedication. He performed my breast reduction and nipple grafts with incredible attention to detail, and the results have far exceeded my expectations. Dr. Lichten has a calming bedside manner which other surgeons I consulted with lacked. He took his time to thoroughly explain every step of the process, answer all my questions and has made sure I've felt comfortable and informed throughout. It is clear he truly cares about not just the outcome of the procedure, but also about your overall experience and well-being. I'm beyond grateful for the care I have and still am receiving and couldn't have asked for a better surgeon. Highly recommend!!!

I couldn't be happier with my breast reduction done by Dr. Lichten. I drove from Florida because I…read morewanted the best and he exceeded my expectations. He's very talented, and has great bedside manner. I only wish I had done this years ago. He's the only plastic surgeon I'll ever go to. You won't be disappointed!

After years of struggling to breathe, I finally saw Dr. Bapna--and I'm so grateful I did. He…read moreperformed a phenomenal surgery that has completely changed my quality of life. I can breathe clearly for the first time in years - and I'm happy to say that I've been running again, which was impossible with the breathing issues. What really sets him apart, though, is his honesty and compassion. He has never pushed unnecessary aesthetic procedures and has even advised me not to pursue surgeries he didn't feel were needed. That level of integrity is rare and so appreciated. His bedside manner is warm, kind, and reassuring, and his postoperative care has been even more impressive than the surgery itself, which I wouldn't believe possible since the surgery was flawless. He has been attentive, patient, and incredibly supportive throughout the entire healing process. If you're looking for a surgeon with outstanding skill, a thoughtful aesthetic eye, and genuine care for his patients, I cannot recommend Dr. Bapna enough.

I have seen facial plastic surgeons in pretty much every city, from Las Vegas to Portland to…read morePhoenix, you name it. No one compares to Dr. Sumit Bapna. I was gearing up to the big 5-0 and I said let's do a facelift. He said, yeah, no. You don't need one. Ok. Eyebrow lift? Nope. You don't need that. He did say that's because my hair was thinning. But I will leave that alone. I was stunned. In Las Vegas, the doctor would have said sounds good enough for me. Let's get her scheduled for surgery. Eye lift, facelift, scrub me in. Not Dr. Bapna. The patience, the bedside manner, and just his kindness is off the charts. This doctor has the credentials, he has worked for the best of the best. But Dr. Bapna has a unique gift that simply says, just because another doctor says you need this, doesn't mean you do.. I'm sorry, what? I will likely kick myself for writing this because I will have to book two years in advance. This doctor walks the walk. He talks the talk. But in my opinion, there is no one better. I am grateful I found him. I still get Botox but he even talks me out of fillers. Run to him!

I had a positive experience with my tummy tuck at Dr Donaldson. I had reached out to a few other…read moreplastic surgeons and felt like Dr Donaldson gave me the personal experience I was looking for. My healing process was smooth and Dr Donaldson called me after my surgery to check in. I'd say the only negative I had is that you really only meet Dr Donaldson the day of surgery. It would have been nice to have a follow up with him post surgery. I was also told that there was some sort of "graduation" ceremony during your last post surgery appointment with the surgical staff but that wasn't actually a thing. I'm also a bit disappointed that I never received a follow up when I expressed concerns regarding my scar tissue.

Overall I had a good experience except when my year ran out and I couldn't get one last script…read morewritten because my year ran out. So I had to go off my HRT cold turkey since they wouldn't fill one last script. Not really a great endorsement of how they treat people if you haven't given them $5,000 Just so you can have a script written.

I just started this position a week ago and by day 2 there was drama. I'm 29 years old and we are…read morenot in highschool but this workplace made it feel like I was back in Highschool. For one I believe if you don't "clique" with the certain girls there they'll just let you go. They will be go for "being on my personal phone" (everyone else is on their personal phone), "not paying attention to the material" (I was doing most of the work and the girl who worked a week prior kept being snobby and bossy telling me to let her do most of it) ...so clearly these accusations are false. And I will be suing for wrongful termination. I have worked in call centers for 7 years my highest pay rate was $21/hr...13$/hr you will definitely not survive! I only chose this position because I want to work towards my dream career in botox. Any company you work for provides you with an employee handbook that clarifies dress code, security, company policy, etc. they did not provide that. Nor give any warnings. Not even a write up, a verbal warning, nothing. Which is why I'm stating is very unprofessional and I see why they're rating ja very low and I've seen negative comments about this workplace. FYI I personally had a LIPO 360 + BBL at Goals plastic surgery they're half the price, celebrities go there and they do amazing work check out the photos!!!

My experience with Dr Roxy was okay at first. But my results were less than great. I went in for a…read morescar and belly button revision and was charged $250 for this "revision". Her doctor had attitude the entire time and acted like he couldn't do the job. But I held out hope that my results would be okay. Here I am 5 months later and the results are horrible. Literally worse than before. I'm embarrassed. People make comments. I'm going to have to find another surgeon to fix this crap. Now, she did email me a offer to fix it for free (which it always should have been) and I declined. I already did that. They failed the assignment. Why would I ever trust them again after this? Research your surgeon. Just because they have followers and a ton of pics doesn't mean they have great business practices.