I was there 4 years ago for the same reason recurring issue that I have had for 35 years. So when I…read morewent to day I saw the same doctor as before. After 30 seconds he said there is a new issue causing my cornea erosion. It's your bottom eye lid not the accident from years ago. Go see my colleague and get surgery to fix the lower eye lid. So what about the cornea ? Oh. That's fine. Treated the problem totally different. Went to car called and go second opinion and cornea fixed by noon. The receptionist and tech who did my medical chart were great. However. The doctor was lost for words and out the door fast when he looked at the chart and saw it was him 4 years ago who treated me. Highly do not recommend this place.

Terrible service, also all my prescription was wrong. I…read moretried to fixed by phone and nobody can help and finally I went in person and they gave an appointment for another week.

Overall I find this office competent and thorough. They keep an eye on potential problems without…read morea need to fix things that don't need to be fixed yet. Procedures and findings are explained. However one small adjustment. This office does not accept VSP insurance although the attached glasses place (which has always been closed when I am there) does. If this office does the refraction there is an added $60 charge to your co pay. Hubby needed glasses, we thought, for his drivers test. The adjacent glasses place with limited hours, was closed. So we agreed to the refraction. Unfortunately the refraction was done BEFORE my husband was examined by the doctor. When my husband was examined, the doctor was surprised my husband could not pass the vision test but did say hubby had a cataract that if removed would greatly improve his vision. So the reason for 4 stars instead of 5, is that it seems more logical not to do the refraction until AFTER you have been seen by the doctor. The doctor is very thorough and will see if there are other problems. Essentially the $60 refraction fee is a waste of money because the prescription will be useless when he gets the surgery. And certainly no sense in buying glasses at this time. My advice. Be seen by the doctor before you pay out of pocket for things not covered by insurance he doesnt accept like VSP.

Best eye doc in Columbus. Had to research to find him. Recommended by Alcon. Progressive,…read morepersonable, empathetic, perfectionist -- uses the newest equipment. This is truly the best care and results you will get in this City. If you can afford it, upgrade to laser, ORA, and Pan OPtix (for cataract). I called everywhere, but no one at the medical school even knew what I was asking for. I would have traveled to the Cleveland Clinic if I had not found Dr. Mack because I always look for the most up to date doctor I can find.

I had surgery on both my eyes by this doctor. She put in permanent lenses in both eyes so I would…read morenot have to wear glasses to see at a distance. Now my distance vision is so much worse and I can not see anything up close like my computer, phone, a menu etc without reading glasses. I complained to her about it and she said that she must not have used strong enough lenses and wanted to do the surgery again at my expense of course. When I said no she offered to write out a prescription for glasses. That puts me right back where I started from. I am filing a medical malpractice lawsuit against her.

Joshua Evans is an excellent ophthalmologist albeit he does get a lot of patients. He specializes…read morein many of the more obscure eye conditions.

Dr Schnitzer is an amazing Doctor.. So, kind and caring saved my husbands vision. Folks don't wait…read moreto long to go. If you wait too long for treatment it could be too late, the window could close for you. My husband now goes every 6 weeks for shots in both my eyes. Without this treatment he would be blind today. Thank, God for Dr. Schniter.

Our appointment was at 730, we were on the waiting room until after 9 AM... they dilated his eyes,…read moresupposedly but thery were not dilated when the doctor came in 10 minutes later... had to reapply drops and wait again.

Havener isn't the type of place you call to get glasses or an updated eye glass prescription... its…read morewhere you go when you have eye disease or an eye injury. I saw one of their neurologists today to help figure out why my eyes keep blurring out and having shadowed double vision. If you need a doctor like this be prepared to wait for the appointment. Fiften years ago there were only maybe a dozen to twenty eye neurologists in the USA. There are more now but not that many... so the fact that we have three on staff here is incredibly fortunate. The fact that the two I have had care for my vision are empathetic as well as thoroughly skilled is just beyond amazing luck. On the day of your appt charge your phone or bring something to occupy yourself. There can be a lot of waiting... this is normal! Why??? Their patients all have complex issues and the doctors will take as much time to thoroughly try to solve each one. One by one.... That can back up the flow. Just realize when its you in that room... they will give you 100% of their attention. They will come in fully prepared (meaning they have read your chart thoroughly prior to seeing you) and will ask you as many questions to get to the root of the problem and you will leave with an action plan and answers. Its productive. You are in good hands here.

Dr. Mendel took over care for my wet AMD from another doctor. I could not be happier. Dr. Mendel…read morelistens, explains in a way I can understand what is going on with my eyes and has a patient l, caring attitude. The rest of the office staff is the same. Above average care.

Friendly staff and excellent doctors. Good explanation of cataract surgery and my options. The most…read morethorough eye exam I have ever had.

Dr Weber and all of to doctors and practitioners at this practice are simply the best: bilateral…read morecataract surgery went smoothly with no complications. Highly recommend!

Just recently examined and updated on my vision by this office and staff. I AM HIGHLY SKEPTICAL OF…read moreTHE COMMENTS FROM YEARS BACK. This is written @ the end of 2020, and you can be assured nothing of the sort is true NOW. Staff and Doctors are FIRST RATE and highly-professional. EVERY aspect of my appointment was handled with the utmost care and top-notch service. I will most certainly be a return customer when the next exam time comes. Staff is overly-cautious however, with re: Corona Virus protection. Clearly it's a corporate mandate that staff take maximum (overdone) steps to supposedly protect themselves and their customers. A simple forehead temperature scan and the wearing of the (ineffective) blue masks should suffice. But I'm just briefly ranting here. If YOU are seeking an XCLNT place to get vision screening and care, you'd be hard-pressed to find a better company. The only reason I am logging 4-stars instead of 5... is because of the higher charges. I've discussed with three colleagues so far, who've had their vision care done in this past year, and ALL agree Berk is the highest-cost for equal vision care. For now though... I'm sticking with them due to their XCLNT overall care and experience. TWO THUMBS WAY UP.

I set an appointment with this establishment and got a call asking about my insurance. I called…read moreback and let the girl who answered the phone what insurance I had and she told me that she had everything she needed. This morning I get up, drive across town to be told they do not take my insurance but I could pay out of pocket for my business. That is bait and switch. I said no and told them to remove my name from their system. This is an inexcusable error. They only take 2 insurances so you'd have to be a complete moron to not know that my plan was not one of them. Horrible Horrible place don't waste your time or money.