Dr. Hirt and his staff at the Pickerington office are the most pleasant and professional people…read moreI've met. From the moment I walked through the door till the time I left, it was a great visit. This was my first time going to this office and I'm so happy I chose them as my new eye Dr. I definitely recommend!!!

This office did an excellent job with COVID19 precautions. Dr Hirt did a thorough eye exam. He did…read morea great job of putting me at ease and informing me of the results of the various tests. The office staff were all very professional and pleasant. Highly recommend!

Terrible service, also all my prescription was wrong. I…read moretried to fixed by phone and nobody can help and finally I went in person and they gave an appointment for another week.

I very much regret not doing my due diligence before choosing an eye doctor. I was recommended by a…read moredoctor I see for migraines, so without thought I decided to go ahead and make an appointment. When I first arrived, my appointment time should have been at 2 o'clock, but the person made it for 2 but a month later. They were able to squeeze me in a little later that day, so I sat in the waiting room and waited. No real apology, just kept saying I don't know what she was thinking. When I first went back, I was with Jill a technician who was highly rude. I felt so uncomfortable. I tried to start conversation to potentially break the ice, but she was so stoned faced and rude. Anytime she would ask me a question it would be accompanied by an odd look. She just looked like she wanted to be somewhere else. The other technicians were friendly and fine. Almost towards the end of my visit I first saw Maha Jabbar, OD. She was nice and friendly, but when she left the room came back she told me that they failed to do an eye exam that was supposed to be done prior to my eyes being dilated so she wasn't sure what prescription I should go with. Right before leaving, I met Doctor Erdey. He was just OK. He mentioned that I needed to just go to Walgreens and play around with the strengths. He said not to get readers but actual glasses and I have yet to find a place that has glasses at Walgreens that are not readers. I did ask him if I was near or farsighted and he said both so I was unsure of what type of glasses to really look for. I then asked him if he thought it would be easier or better for me just to get a prescription and he said go to Walgreens first and then get back to me in a month. Obviously he didn't want to prescribe me anything because they failed to do testing before being dilated. Instead of coming back, he kept telling me how it was just cheaper to go to Walgreens. In all honesty, I'm not even sure if what he told me was correct because when I went to try them on at Walgreens, I couldn't see very well with them. I don't understand why they wouldn't just ask me to come back another day. I wholeheartedly regret going here and I wish I could take it all back. What is more disappointing is due to my insurance, I can only get this type of eye exam once a year. I will now have to wait a whole year before I can see another doctor. Please do your research before choosing them.

Do not go here! They have went downhill. My dad, who is diabetic has seen Dr McHale for 10+…read moreyears. He use to do a comprehensive exam that included the eye exam. As of 26' my , 84 year old dad, has to see him as well as an optometrist, paying two copays. Oh did I also mention if you don't get your glasses there (which I also don't recommend) they charge you $60 for a prescription. What use to cost $30 annually is now $135. Do better Columbus Ophthalmology!!!!!

Was referred to see Dr. Derrick for laser surgery, iridotomy, on both eyes to hopefully prevent…read moreglaucoma. I didn't see the doctor for very long, but the billed amount for an office visit with him was expensive, over $500. The surgery however, has had bad side effects. My eyes get dry often, where before that hardly ever happened. The office was dismissive of my concerns and I was never scheduled to see Dr.Derrick, it was always another doctor who seemed hesitant to comment on his work. I regret having this done at this office and fear that I've done permanent damage to my eyes. I wouldn't recommend them to anyone. Trying to figure out their billing departments was a trial at times too. There's at least two different companies involved. I'm glad I have insurance because their submitted fees are very high.

The staff here is very nice. My issue is whether I'm getting contacts or eyeglasses,the…read moreprescription is always off which requires another eye exam and more waiting. At my last visit I explained that I see great with my current prescription. When my new contacts arrived, the prescription was so off. I called back and was told my eyes need time to adjust to the contacts. I don't know how the eye exam could have been so wrong, but I do know contacts are supposed to improve eye vision, the eyes are not supposed to adjust to the contact lens. This last experience may have been the one too many for me

Dr Baldwin and staff always do a great job. I had a vision…read moreissue on a weekend after the office was closed. I called the weekend help line and was contacted by Dr Baldwin, even though he was on vacation. Excellent care and service.

Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

Overall I find this office competent and thorough. They keep an eye on potential problems without…read morea need to fix things that don't need to be fixed yet. Procedures and findings are explained. However one small adjustment. This office does not accept VSP insurance although the attached glasses place (which has always been closed when I am there) does. If this office does the refraction there is an added $60 charge to your co pay. Hubby needed glasses, we thought, for his drivers test. The adjacent glasses place with limited hours, was closed. So we agreed to the refraction. Unfortunately the refraction was done BEFORE my husband was examined by the doctor. When my husband was examined, the doctor was surprised my husband could not pass the vision test but did say hubby had a cataract that if removed would greatly improve his vision. So the reason for 4 stars instead of 5, is that it seems more logical not to do the refraction until AFTER you have been seen by the doctor. The doctor is very thorough and will see if there are other problems. Essentially the $60 refraction fee is a waste of money because the prescription will be useless when he gets the surgery. And certainly no sense in buying glasses at this time. My advice. Be seen by the doctor before you pay out of pocket for things not covered by insurance he doesnt accept like VSP.

Best eye doc in Columbus. Had to research to find him. Recommended by Alcon. Progressive,…read morepersonable, empathetic, perfectionist -- uses the newest equipment. This is truly the best care and results you will get in this City. If you can afford it, upgrade to laser, ORA, and Pan OPtix (for cataract). I called everywhere, but no one at the medical school even knew what I was asking for. I would have traveled to the Cleveland Clinic if I had not found Dr. Mack because I always look for the most up to date doctor I can find.

Dr. ___ failed me in many ways. From my very first appointment with him, I was in remission and…read morewanting to establish care with an opthamologist in Ohio (Early 2023), to my recent visits since I had a Uveitis flareup, he has failed me. When I first established care with Dr. ____ , I was in remission and had no active inflammation, and I felt as if he did not believe I had Uveitis. He googled my old Opthamologist, told me I'm fine, and after a few follow-up appointments of being told I'm fine (verbatim) I stopped seeing him until I had a flareup in June 2025. I had an emergency visit with Dr. Buzzacco (way better bedside manner and explanation, at the practice in Dublin) to confirm it was a flareup, and put on a pred taper to hit the nail on it's head. Only a week later, when I got to visit Dr. ____, he told me I was fine and didn't see any inflammation in my eyes. He ended up sending me to another location to get pictures of the backs of my eyes to confirm all of the inflammation that was hiding, and gave me two steroid shots to help the initial inflammation, with some daily meds he chose. Every appointment since then I go through the process of bloodwork, waiting HOURS in his office, spending MAX 5 minutes with Dr. ____, and being told 'You'll be fine, Monica. See you in 4-6 weeks.' What for? What about my bloodwork? What about my inflammed tattoo I reached out about? Why am I on immunosuppressant medication while I go into preschools and senior living facilities for work? I got actively disregarded in the portal to talk to Dr. ____ and disregarded in his office too. There was absolutely no concern for me in his care. Finally in Dec 2025 I decided to get a second opinion, and without asking, all of those above concerns of mine were mentioned and tackled in my first appointment. I could ask questions and ask about all of the big medical terms i've heard over the years. TLDR: Dr. ______ is good for an initial bandaid by getting steroid shots, but if you want to find out your root cause of the disease you have, seek help elsewhere. Dr. ______ shares no concern and the most common phrase out of his mouth is 'you'll be fine.' Edited to omit his name, but you can find this review on his main Dr. review page. Thanks for reading.

The office staff is fantastic. The nurses, the clinicians and front office. Dr Klisovic is a good…read moredoctor but has terrible manners. I missed some appointments due to my family members being ill. He was upset and said he's fucked because he needs my labs every 6 weeks. understandable, however circumstances were beyond my control, and the family member passed away. The only person I was hurting was me. I signed paperwork acknowledging the drugs could be dangerous, not him. He then said well your eyes look fine we're just stopping all the meds, and make an appointment if I have any other issues. It felt like I was being dismissed and he was trying to tell me I still needed to keep the appointments. well I did not have another caregiver and she was bedridden. he didn't even acknowledge I said she died. I think in all the years 4 every 6 weeks I may have spent a total of 1 hr with him.