Everyone at Optimal Eye Care is phenomenal at what they do and how they engage with their patients…read morethroughout the entire patient experience is second to none! From the smile that greets you when you walk in, to the excellent doctors that have patience to solve even the slightest change in vision needs to the team that helps with everything post-exam. I'm so lucky to have found this team to help me with all of my vision needs! You can't go wrong by choosing this team!

Needed a new eye doc since just moving into the area. I definitely hit the jackpot with Dr. Engler…read more The doctor is professional yet relaxed and chats to get a feel for her patients needs. The staff is friendly and helpful. And the best part is that they were all on time, from checking in to actually seeing the doc.

I've had Dr. Bennett as my optometrist for about 4 years now, and she's been great! They really can…read moreaccommodate all kinds of glasses types here.

The doctors are great, but that's about it. Frames are a bit overpriced, and some of the staff are…read morekinda rude and loud, wouldn't buy from them.

The staff at Vision One are so helpful! I brought in an outside prescription because they had a…read morebetter selection of frames than my regular optometrist. Suzie spent a lot of time with me, suggesting frames that might work, and telling me when a particular choice was unflattering. After I picked up the glasses, I kept seeing double and my eyes never adjusted. I took them back in and they checked my prescription and also my old glasses, and Dr. Beals also checked everything even though she didn't write the prescription. It turned out there was a mistake in the prescription so I had to go back to my optometrist to get it changed. When the new glasses came in, Dr. Beals and the staff checked them again and made sure they were right. All at no extra charge! I highly recommend Vision One for their individualized attention and commitment to getting it right.

Friendly, professional and great customer service! I am a…read morefrequent business traveler and often have to posess back up plans while on the road, this week my contacts were damaged and I needed a new pair for the duration of my Ohio travels. This team was courteous and helpful in replacing contacts. Next time I am in Ohio and need to buy new glasses or contacts, I would come back here.

Dr. Bennett is very upbeat, competent, and funny/fun! He has a beautiful office space, awesome…read moreselection of nice frames to choose from, and personable, efficient, and truly nice employees! My diagnosis was quickly assessed and I felt like everyone cared. Long overdue review...

Dr. Bennett and the staff at Columbus Eyeworks are professional, patient and knowledgeable. I am…read morealways treated with respect. My vision is the best it can be. The frame selection is incredible, as are the sunglasses. If you are looking for vision care I would highly reccomend!

Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

I like the honesty and simplicity of working with the doctors. No pressure to upgrade or…read morebuy new if it isn't needed. And Nisha is great when it comes to time and style recommendations!

Professional, polite and extremely clean. It felt like I was the first ever guest to enter their…read moreclinic it was untouched. Staff went above and beyond to ensure my questions were answered, even printed off some papers for me of some makeup recommendations for sensitive eyes. Wow- so pleased I visited and would recommend

I have gone to Eyecare Associates for 10+ years, I would not fo anywhere else. Dr. Pasquinelli and…read morethe staff are amazing. I have very bad vision and would not trust anyone else to take care of my eyes.

The care taken to help with adjustment and later a replacement was wonderful. Thank you, ladies.read more

It is with a bit of sorrow I have to write this review because I have done good business with this…read morecompany on several occasions. Recently I brought some office glasses for repair where a hinge broke. After a while the same side broke again. I called to follow up and learned I was still under warranty. Whomever I spoke with seemed to be kind as usual. I brought the eyewear in on Monday and was immediately put off by the person behind the counter doing whatever he was doing. He spoke rather dismissively telling me he would be with me momentarily without actually looking my way. After he continued doing whatever he was doing at the computer he asked me what I was there for. After getting my name and looking me up, there was a bit of confusion as to how my name was listed. Again this in itself was not an issue for me but his attitude was stone cold I "DON'T WANT TO HELP YOU!" Once he found me he looked at my eyewear and immediately said, "OH THIS BROKE WHERE THE PLASTIC IS, THERE IS NOTHING I CAN DO TO FIX THESE". No customer service, empathy nor reasonable expression from one human being to another let alone a customer. This was all I could think about. Then he said, "I could bond them but I doubt it would last a day. Sorry!" It was a very sarcastic "sorry" - more like a f&^! you 'sorry.' It was at that moment I realized i needed to get outta there before I went beyond my own personal character. I took my frames home and added a little super glue to the point of breakage. I'm glad to say its been over 48 hours now and I've worked in them for some 22 hours since Monday without a problem. The glue is sturdy and I am satisfied with my own limited 'craftsmanship.' The fact that he didn't choose to make a fix for me is one thing. I find that disappointing in itself. But the fact that this man with a nasty ass attitude spoke to me like I was a worthless waste of his time has me rethinking whether I will ever seek out their services again. To reiterate, this was my first negative experience as opposed to the many times I've been there and received friendly service. I could imagine several reasons why this could be which I won't mention. One I will mention is I had just cut my grass before driving to the store on my lunch break. Perhaps he thought I was a hobo. But again, regardless, I am still seething when I think of how this person summarily dismissed a person who takes pride in spending money with good businesses. I was taught in the first grade not to judge a book by it's cover. I would have asked this person his name. But I was so put off even now I don't care.

Definitely my favorite place to get prescription glasses from now on. I was told by another…read moreoptician that they could get my glasses done in 4 weeks *meh* so I went to Eyeglass Wearhouse instead and had my glasses ready in 2 days!