Working from home is new for me (and is now the new normal for many people). My employer gave staff members a small stipend to purchase what we might need to remotely work to the best of our abilities. On June 8th, I decided to put that stipend toward a desk. A *really* nice one, that I'd had my eye on even before the pandemic hit, so I knew exactly what I wanted when I called the store. I was told "Good news! We have it available in our San Francisco warehouse." After I said I wanted it, I was emailed a credit card authorization form which I filled out and returned. I was sent a receipt.
Fast forward three weeks to June 22nd. I email the salesperson asking about my order. He wrote back that "Your order is arriving within the lead time that I provided to you (1 - 3 Weeks) when you placed the order back on June 8th."
Hmm.
Another week goes by. No word.
On July 1st I get an email saying "The shipping company just informed me a couple minutes ago that they have a new delivery schedule for Monday 07/06/2020 to drop off the shipment to SF/BAY RECEIVING WAREHOUSE FACILITY." And asking if I'm available to take delivery on the 7th. Of course nothing arrived on the 7th.
On the 8th, I get a call telling me the pallet my is order on has been lost. On the 10th I get a call saying it's been found, and will I be available on the 14th?
I am so over this BS. When I drop over $2,000 on a piece of furniture, I expect to have it in my possession in a REASONABLE amount of time. At this point (6 weeks) the amount of time has become unreasonable.
It sucks because I really wanted that desk - I've been working from a fold up card table. But at least the card table is reliable...and actually IN MY HOME. read more