If you are considering cosmetic dental work and are going to invest a significant amount of money,…read moremy advice is to find a dentist who specializes in cosmetic dentistry and make sure you know exactly who will be performing your treatment.
My experience with Vibe Dental was completely different from what I was promised. The first person who met with me presented the treatment in a very positive way and told me that the work could last 15 years or more. I was also repeatedly told that if I was not satisfied with the results, they would refund my money. I trusted what I was told and paid $6,000 in cash for my treatment.
Unfortunately, my experience throughout the process was very different from what had been promised. I had problems with the bridge, pain, and ongoing discomfort, and I had to return to the office multiple times. For a treatment that cost $6,000, I expected to receive professional and consistent care.
What was especially frustrating was feeling like I was not being treated by the level of professional I expected for this type of cosmetic dental work. At times, different dental assistants were involved in the process, and I felt that a dentist was only brought in when problems had already developed. The way I was treated toward the end also made me feel like they did not even want me there.
Eventually, I had to go to another dental office to have my situation evaluated. I ended up needing additional treatment, including a root canal, and I had to pay additional money out of my own pocket to address the problems I was experiencing.
And the most frustrating part is that THEY NEVER EVEN FINISHED THE WORK I PAID $6,000 FOR. I am still left with a temporary restoration.
After everything I went through -- the pain, the dental problems, the additional treatment, and the extra expenses -- I am honestly afraid to go back to this office. I do not want to experience that again.
I also contacted Vibe Dental about my concerns and requested my money back, especially because I had been told that I would receive a refund if I was not satisfied. After I provided information and documentation regarding what happened, they stopped responding to my emails.
I have documentation related to my experience, including receipts, X-rays, clinical notes, invoices, and emails.
This is not simply a case of being unhappy with the appearance of cosmetic work. I paid $6,000, experienced significant problems and pain, had to seek treatment at another dental office, incurred additional expenses, and ultimately did not receive the completed treatment I originally paid for.
My advice is to do your research before paying a large amount of money for cosmetic dental work. Ask who will actually be performing each part of your treatment, make sure you understand exactly what you are paying for, and consider getting a second opinion.
This was my personal experience with Vibe Dental, and after everything that happened, I would never go back.